Contact the vendor.
Contact the vendor.
Meter does not enter the test mode after inserting a test strip.
Probable Cause
What to Do
The battery power is low
.
Replace the battery
(
and reset the date and
time
,
if necessary
.)
The battery is installed
incorrectly or there is no
battery in the meter
.
Check that the battery is installed correctly.
Test strip inserted upside
down, wrong end in, or
incompletely inserted
into the meter
.
Insert the test strip with the
printed side up
Defective meter or test strips.
Contact the vendor.
Blood or foreign objects put
into the test strip port
.
Test does not start after applying the blood sample.
Probable Cause
What to Do
Blood sample too small
.
Repeat the test with a new test strips and
a larger blood sample.
Defective test strip.
Repeat the test with a new test strip.
Sample
applied
after
meter
times
out
and turns off.
Repeat the test using a new test strip. Wait until
you see the blood and test strip symbols on the
display screen before you apply the blood
sample
.
Defective meter or test strips.
Troubleshooting
and the top of the strip in the meter.
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