©Sealevel Systems, Inc.
2107 Manual
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SL9218 05/2011
Appendix B – Troubleshooting
The adapter should provide years of trouble-free service. However, in the event that it appears to be
functioning incorrectly, the following tips can eliminate most common problems without the need to call
Technical Support.
Ensure that the Sealevel Systems SeaCOM software has been installed on the machine, so that the necessary
files are in place to complete the installation. To confirm installation, click on the Windows ‘Start’ button
and then select ‘All Programs’. You should see the ‘SeaCOM’ program folder listed.
Check to make sure that USB support is enabled and functioning properly in the operating system. The
presence of the ‘Universal Serial Bus controllers’ listing in Device Manager will confirm that USB support is
enabled in Windows 98, ME, 2000, XP, Vista ™and Windows 7 operating systems.
Locate the COM ports for your device in Device Manager (described under ‘Verifying Installation’ in the
Installation and Configuration section of this manual).
