66
Elite 23 Product Manual, Rev. A
Direct-support services
Seagate technical support
For one-on-one help, you can talk to a technical support specialist during local business hours. Before calling,
note your system configuration and drive model number (ST
xxxx
).
SeaTDD
™
408-944-9121
Using a telecommunications device for the deaf (TDD), you can send questions or comments 24 hours daily
and exchange messages with a technical support specialist between 6:00
A
.
M
. to 11:15
A
.
M
. and 12:30
P
.
M
. to
5:00
P
.
M
. (Pacific time) Monday through Friday.
Customer service centers
Seagate direct OEM, Distribution, and System Integrator customers should contact their Seagate service rep-
resentative for warranty information. Other customers should contact their place of purchase. Seagate offers
comprehensive customer support for all Seagate drives. These services are available worldwide.
Germany
49-89-1430-5100
Hong Kong
852-2368 7173
Japan
81-3-5462-2979
Korea
82-2-556-7294/4251
Singapore
65-488-7528
Taiwan
886-2-715-2923
USA
408-944-9120
Location
Phone number
Australia
61-2-9725-3366 (9:00
A
.
M
. to 5:00
P
.
M
., M–F)
England
44-1628-894083 (10:00
A
.
M
. to 1:00
P
.
M
., 2:00
P
.
M
. to 5:00
P
.
M
., M–F)
France
33 1-41 86 10 86 (9:30
A
.
M
. to 12:30
P
.
M
., 2:00
P
.
M
. to 5:00
P
.
M
., M–F)
Germany
Disc: 49-89-140-9332; Tape: 49-89-140-9333
(9:30
A
.
M
. to 12:30
P
.
M
., 2:00
P
.
M
. to 4:00
P
.
M
., M–F)
Hong Kong
852-2368 9918
Korea
82-2-556-8241
Singapore
65-488-7584 (9:00
A
.
M
. to 12:00
P
.
M
., 2:00
P
.
M
. to 5:00
P
.
M
., M–F)
Taiwan
886-2-514-2237
USA
Please dial 1-800-SEAGATE or 408-456-4496 for the specific product telephone number.
(6:00
A
.
M
. to 11:15
A
.
M
., 12:30
P
.
M
. to 5:00
P
.
M
., Pacific time, M–F)
Location
Phone number
FAX number
Asia Pacific and Australia
65-485-3595
65-485-4980
Europe, Middle East, and Africa
31-2031-67300
31-2065-34320
Japan
81-3-5462-2904
81-3-5462-2979
USA
1-800-468-3472
405-949-6740
Other Americas (Brazil, Canada, Mexico)
405-949-6706
405-949-6738
Manufacturer’s representatives
Brazil
MA Informatica
55-11-810-7794
55-21-253-6467
Canada
Memofix
Adtech
905-660-4936
905-812-8099
1-800-624-9857
905-660-8738
905-812-7807
Mexico
Abicom Seamax SA DE CV
525-546-6965
525-546-4888
Location
Phone number
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