Seagate IronWolf Product Manual, Rev. A
17
Drive Specifications
2.11
Warranty
To determine the warranty for a specific drive, use a web browser to access the following web page:
http://www.seagate.com/support/warranty-and-replacements/
From this page, click on “Is my Drive under Warranty”. Users will be asked to provide the drive serial number, model
number (or part number) and country of purchase. The system will display the warranty information for the drive.
2.11.1 Data loss under power interruption with write cache enabled
Drive preserves its data during all operations except in cases where power to the drive is interrupted during write
operations. This could result in either an uncorrected data error being reported, or the entire sector/track becoming
unreadable. This can be permanently recovered by rewriting to the same location on the drive. Additionally any data
present in the DRAM buffer will not be written to the disk media, additionally, the drive will not be able to return the
original data.
In order to prevent this data loss, the host should issue a standby immediate or flush cache command before a controlled
power off operation to the drive.
2.11.2 Storage
Maximum storage periods are 180 days within original unopened Seagate shipping package or 60 days unpackaged
within the defined non-operating limits (refer to environmental section in this manual). Storage can be extended to 1 year
packaged or unpackaged under optimal environmental conditions (25°C, <40% relative humidity non-condensing, and
non-corrosive environment). During any storage period the drive non-operational temperature, humidity, wet bulb,
atmospheric conditions, shock, vibration, magnetic and electrical field specifications should be followed.
2.12
Agency and Safety Certifications
Each Hard Drive and Solid State Drive ("drives") has a product label that includes certifications that are applicable to that
specific drive. The following information provides an overview of requirements that may be applicable to the drive.
2.12.1 Safety certification
The drives are recognized in accordance with UL/cUL 60950-1 and EN 60950-1.
The following regulatory model numbers represent all features and configurations within the series:
SKR004: 4D (6TB Models)
2.12.2 European Union (EU) CE Marking Requirements
Drives that display the CE mark comply with the European Union (EU) requirements specified in the Electromagnetic
Compatibility Directive (2014/30/EU) put into force on 20 April 2016. Testing is performed to the levels specified by the
product standards for Information Technology Equipment (ITE). Emission levels are defined by EN 55032:2012, Class B and
the immunity levels are defined by EN 55024:2010.
The drives also meet the requirements of The Low Voltage Directive (LVD) 2014/35/EU.
Seagate drives are tested in representative end-user systems. Although CE-marked Seagate drives comply with all relevant
regulatory requirements and standards for the drives, Seagate cannot guarantee that all system-level products into which
the drives are installed comply with all regulatory requirements and standards applicable to the system-level products.
The drive is designed for operation inside a properly designed system (e.g., enclosure designed for the drive), with
properly shielded I/O cable (if necessary) and terminators on all unused I/O ports. Computer manufacturers and system
integrators should confirm EMC compliance and provide CE marking for the system-level products.
For compliance with the RoHS "Recast" Directive 2011/65/EU (RoHS 2),
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