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JDL V1.0 8 2022
3. Check connection on VMC labeled keypad and ensure that proper connection is made.
Transporting and installing:
Q. Do I have to test my equipment before placing it on location? Must I disassemble to transport to the
location? Is there a way to do a general check of equipment without full assembly?
A. We suggest full testing prior to the unit being moved to the location. Why? It gets you familiar with
the machine so that you look professional and efficient when at the location setting up the machine.
Complete assembly of the machine for testing is required.
Q. Can the snack and drink machine be transported while attached? Loaded?
A. The units should never be transported attached. Additionally, transporting with product loaded
voids manufacturer’s warranty and can damage your equipment. Transport units unattached and
empty of product/change only.
Q. Can I place the drink unit on its side for transport?
A. Never place the drink machine in any other position but upright. There are numerous components
that can be jostled out of place, becoming very problematic for you. Once the machine is set
in place, the compressor needs to rest for a minimum of 24 hours prior to running in order for the
oils in the compressor to return to their non-threatening position.
Q. Are the drink shims pre-installed at the factory?
A. Yes, but they may have moved during shipping and should be reviewed prior to loading.
Q. Are there different coils that will hold a larger number of products (more product spaces)?
A. For other coil options, please call Seaga Customer Care.
Q. My Drink Unit door will not line up and lock. What can I do?
A. This may be caused by a machine that is not level, perhaps placed on an uneven floor. We suggest
you put all the units together and securely bolt them together as per the instructions. This should
resolve any fit issues.
Q. Should I use a surge protector for the equipment?
A. A surge protector is a small investment that can save your equipment from less than ideal power
situations. We recommend using a surge protector.
FREQUENTLY ASKED QUESTIONS
Keypad
What do I do if my keypad isn’t responding, displays double the number pressed or displays a different
number?
1. If not responding, check the connection at the VMC to make sure it’s secure. Examine the whole
keypad harness to make sure there is no damage to the harness.
2. If the wrong number or a double number appears, locate the mounting plate inside the machine,
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