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Seguin fireboxes are guaranteed for 10 years. This excludes the ash pan, bricks and fire grate retainers
which are guaranteed for 1 year.
the warranty becomes effective at the date of purchase.
warranty does not CoVer
1. Door seals, ropes, gaskets and glass
2.
Any form of rust and/or corrosion to the painted finish of the heater
3. Salted air of a coastal region or a highly humid environment may contribute to some oxidation of
the cast iron, in this case the warranty is therefore not valid for damages originating from these
causes
4. all defects or faults resulting from poor maintenance, inappropriate use or a non-compliant
installation which does not abide by australian & new Zealand Standards aS/nZS 2918:2001 or
instructions are listed in this manual are not warranted
5.
Any device or accessory not provided by Seguin Duteriez or Sculpt Fireplace Collection are strictly
forbidden and will result in a void of all warranties by the manufacturer and distributor
6.
No modifications can be made to the firebox or to original components supplied with the appliance
7. the manufacturer and distributor are by no means responsible for any indirect damage originating
from a handling accident
8. cost of removal of a defective heater or re-installation of a replacement heater is not covered
performanCe
The performance of our fireplaces are given as an indication and comparison after testing under
optimum conditions. these values reported under standard conditions may be subject to variations
if the installation and conditions of use are not equivalent to our testing conditions. in any case, the
closed fireplace remains an supplementary form of heat and should not replace a main heating system.
warranty Claims
in the case of a faulty part, the user should immediately inform the retailer and the retailer the
distributor, Sculpt fireplace collection.
for all warranty claims, we will require photos, proof of purchase and the date of installation along with
the compliance certificate from your licensed installer.
the guarantee is strictly limited to the exchange or repair by ourselves of parts agreed to be
defective, without exception. costs of dismantling, installation, assembly and transport will under no
circumstance be covered by this warranty by the manufacturer or distributor and should be handled
between the user and installer.
10. Warranty
warranty
