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10
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PROBLEM
POSSIBLE CAUSE
SOLUTION
The unit won’t jump
start my car.
Clamps are not making a good
connection to the battery.
The internal battery is not
charged.
The temperature of the internal
battery is above 131°F (55°C).
The vehicle’s battery voltage is
over 15V.
The vehicle’s battery voltage is
below 1V.
The outside temperature is less
than 14°F (-10°C).
The vehicle’s battery is defective.
Check for poor connection to
battery and frame. Make sure
connection points are clean.
Check the battery charge status
and recharge, if necessary.
Place the unit in a well-ventilated
area, to cool the battery.
You cannot use this jump starter
for this vehicle.
Press and hold jump start button
for 5 seconds, until display
shows
JUMP START READY
.
Try starting several times. If not
successful, place the unit in a
warmer area for a short time.
Have the battery checked.
The unit won’t power
my 12V or USB device.
The device is not turned on.
The internal battery is not
charged.
Turn on the device.
Check the battery charge status
and recharge, if necessary.
The display shows
JUMP START
READY-BATTERY
COLD REDUCED
PERFORMANCE
.
The temperature of the jump
starter’s internal battery is too low.
Turn on the headlights or try to
jump start a few times, to warm
up the internal battery of the
jump starter.
Beeping sound
and display shows
BATTERY LOW-
RECHARGE
.
The internal battery was
discharged, when using the 12V/
USB function.
The internal battery was
dicharged, when using the
jump starter.
If battery is not recharged, 12V/
USB will shut off after 10 minutes.
Recharge the internal battery.
The green LED is
flashing and the display
shows
CHARGE
ABORTED-SEE
MANUAL
.
Charging has aborted. The
battery is not accepting a
charge.
Reset the charger by briefly
unplugging the unit. If problem
persists, call customer service.