58
Fault messages (Cash Card)
The following fault displays are connected with the Cash
Card.
Card upside down
u
Insert the Cash or Wash Card with the
p
symbol
facing upwards.
Card empty
u
Use a charged Cash Card.
Invalid
u
The Cash Card being used is not permitted.
Notify the person responsible for the facility.
Cash Card taken out too quickly
u
Wait 5 seconds until the amount on account has been
deducted and the new Cash Card balance appears.
Customer Services
Before you call customer services, check whether you can
rectify the problem yourself (see «Rectifying minor faults
yourself», page 57).
If advice is required, costs may be incurred if a service
technician is required, even during the guarantee period.
If you cannot rectify a problem yourself, unplug the
machine or switch it off at the wall and call customer
services.
Dial the central customer services number (see back cover).
You will be automatically connected to the customer
services branch for your region.
Give customer services product and serial numbers.
You will find this information on the type label on the
inside of the door.
Note the numbers for your machine here:
Product No.:
Serial No.:
Guarantee subscription
After the end of the normal 2 years guarantee period,
this can be extended if required with a guarantee sub-
scription. We will be happy to send you the relevant
documents. Please see also the enclosed guarantee and
customer services booklet.
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