Quick Start Guide | SLI-5460 / SLI-5460-I | 2010-03
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© Internetagentur Schott GmbH, 2010. All rights reserved.
Internetagentur Schott GmbH
Cent-Hoheneichstr. 11
D-96191 Viereth-Trunstadt
Tel. +49 9503 8099999 (DE)
Tel. +49 9503 8099998 (EN)
Fax.+49 9503 50440690
www.satspeed.com
4. Troubleshooting
1. None of the LEDs are on when you turn on the IAD.
Check the connection between the adapter and the IAD. If the error persists, you may
have a hardware problem. In this case you should contact technical support.
2. You have forgotten your IAD login and/or password.
Try the default login and password, please refer User Manual. If this fails, you can restore
your IAD to its factory settings by holding the Reset button on the back of your IAD for 6
seconds or more.
3. Can’t ping any PCs on the LAN.
Check the Ethernet LEDs on the front panel. The LED should be on for a port that has a
PC connected. If it is off, check the cables between your IAD and the PC. Make sure you
have uninstalled any software firewall for troubleshooting. Verify that the IP address and
the subnet mask are consistent between the IAD and the workstations.
4. Frequent loss of ADSL linesync (disconnections).
Ensure that all other devices connected to the same telephone line as your IAD (e.g.
telephones, fax machines, analogue modems) have a line filter connected between them
and the wall socket (unless you are using a Central Splitter or Central Filter installed by a
qualified and licensed electrician), and ensure that all line filters are correctly installed and
the right way around. Missing line filters or line filters installed the wrong way around can
cause problems with your ADSL connection, including causing frequent disconnections. If
you have a back-to-base alarm system you should contact your security provider for a
technician to make any necessary changes.
