Schenker N151RF1, Руководство пользователя, Страница: 198 / 292

Troubleshooting
7 - 12 Problems and Possible Solutions
7
The Sound Blaster audio controls don’t
work when the system is connected to an
external display through an HDMI/
Display Port cable
.
Note that Sound Blaster Audio will be disabled when you are connecting to an
external display through an HDMI or Display Port connection. See
“Sound
Blaster Audio & HDMI” on page C - 11 .
My internal microphone seems to be
disabled and/or I can still hear sound
from the speakers even though I have
plugged headphones into the headphone
jack.
You have disabled “Front panel jack detection” in Connector Settings in the
Realtek HD Audio Manager control panel. Go to the Realtek HD Audio
Manager and click the Connector Settings icon and make sure that there is
no tick alongside “Front panel jack detection” and click OK.
The fingerprint reader has problems
scanning fingers.
When fingers are wet or sweaty the software application may have difficulty
reading a scanned finger.
Make sure your fingers are clean and dry when
attempting to scan them across the sensor for detection.
When using a Bluetooth headset the
audio appears to be mono and not
stereo.
This is a common issue with Bluetooth headsets. To resolve this issue do the
following (you will need to
repeat this procedure after every boot up , restart ,
or when the system resumes from hibernation ):
1. Go to the Devices & Printers control panel in Windows .
2. Double-click the Bluetooth headset.
3. Click Connect to complete the stereo connection.
OR
1. Go to the Sound control panel in Windows .
2. Right-click (in the Playback tab) the Bluetooth Stereo Audio device (the
default device is Headset ).
3. Click Connect to complete the stereo connection.
Problem Possible Cause - Solution