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Operator Manual

HR2 Series

Read this Operator Manual before using this product.

Keep this document available for future reference.

Содержание HR2 Series

Страница 1: ...For printer model Operator Manual HR2 Series Read this Operator Manual before using this product Keep this document available for future reference ...

Страница 2: ...tly prohibited Limitation of Liability SATO Corporation and its subsidiaries in Japan the U S and other countries make no representations or warranties of any kind regarding this material including but not limited to implied warranties of merchantability and fitness for a particular purpose SATO Corporation shall not be held responsible for errors contained herein or any omissions from this materi...

Страница 3: ...round the connections Always connect the printer s ground wire to a ground Not grounding the ground wire could result in electric shock Handling of the power cord Do not damage break or modify the power cord Also do not place heavy objects on the power cord heat it or pull it because doing so could damage the power cord and cause a fire or electric shock If the power cord becomes damaged core is e...

Страница 4: ... cord with wet hands Doing so could result in electric shock Power cord Keep the power cord away from hot devices Getting the power cord close to hot devices could cause the cord s covering to melt and cause a fire or electrical shock When unplugging the power cord from the outlet be sure to hold it by the plug Pulling it by the cord could expose or break the core wires and cause a fire or electri...

Страница 5: ... in temperature or humidity Do not place the printer in a location subject to water or oil Do not place the printer in a location where it will be splashed with water or oil Water or oil entering inside the printer may cause a fire electric shock or malfunction Avoid dust Dust build up may result in poor print quality Keep out of direct sunlight This printer has a built in optical sensor Exposure ...

Страница 6: ... 2 18 2 6 4 Connecting the Power Cable 2 19 2 6 5 Turning On the Power 2 20 2 6 6 Turning Off the Power 2 20 2 7 Connections of optional accessories 2 21 2 8 LCD Power Saving Mode 2 24 2 8 1 Turning off the LCD Backlight 2 24 2 8 2 Turning on the LCD Backlight 2 24 Operation and Configuration 3 1 3 1 Operator Panel 3 2 3 2 Operating Modes 3 5 3 3 ONLINE And OFFLINE Modes 3 8 3 3 1 Online Mode 3 8 ...

Страница 7: ...4 3 17 Download Mode 3 66 3 18 Upload Mode 3 70 Cleaning and Maintenance 4 1 4 1 Cleaning The Print Head Platen and Rollers 4 2 4 2 How To Clean The Printer Cleaning Kit 4 2 4 3 How To Clean The Printer Cleaning Sheet 4 3 4 4 Adjusting Print Quality 4 4 4 4 1 Adjusting Print Darkness 4 4 4 4 2 Adjusting Print Speed 4 4 Troubleshooting 5 1 5 1 Error signal Troubleshooting 5 2 5 1 1 Error Message 5 ...

Страница 8: ... Basic Specifications 7 12 7 5 2 Pin Assignments 7 13 Appendix 8 1 8 1 Positions of Sensors and Options 8 2 8 2 Operation Mode Selection 8 3 8 3 Base Reference Point 8 4 8 4 Base Reference Point Adjustment 8 5 8 4 1 Adjustment of Print Position 8 5 8 4 2 Adjustment of Stop Position When Using Dispenser Tear off 8 6 8 4 3 Adjustment of Stop Position in Tear off Mode only for the first label 8 7 8 5...

Страница 9: ...ection 6 Basic Specifications Section 7 Interface Specifications Section 8 Appendix It is recommended that you read carefully and become familiar with each section before installing and maintaining the printer Refer to the TABLE OF CONTENTS at the front of this manual to search for the relevant information needed All page numbers in this manual consist of a section number followed by the page numb...

Страница 10: ...ssory items from their protective containers 5 Set the printer on a solid flat surface Inspect the shipping container and printer for any sign of damage that may have occurred during shipping Please note that SATO shall hold no liability of any damage of any kind sustained during shipping of the product Notes If the printer has been stored in the cold allow it to reach room temperature before turn...

Страница 11: ...r Panel Top cover Open this cover to load the media and ribbon OPEN button Press this button to open the Top cover Dispenser unit open button Slide this button downwards to open the cover of the Dispenser unit Label issuing slot Labels are issued from this slot Dispenser sensor sliding knob To adjust the position of the dispenser sensor Power I O switch Press this switch to turn the power on I or ...

Страница 12: ...er cable Before connection ensure that the AC voltage of your region is within the range of AC 100 to 240V 50 60 Hz FUSE F 400 01A2 holder Used to hold a fuse which protect the printer from unstable power supply surge Use fuse with rating 250V 5A LF 218 005 MXP only RS 232C DSUB9 pin female Interface connector To connect printer to the host computer using the RS232C serial interface Or to connect ...

Страница 13: ...on SD Card Slot To insert SD card for additional memory up to 2 GB Dispenser unit A unit to peel off label automatically after printing Print head assembly This component is used to print on the media Perform maintenance at regular intervals Label sensor Used to sense label during printing Pinch roller Used to pinch the roll media Guide roller Roller to guide the roll media 1 2 3 4 5 6 7 8 ...

Страница 14: ... Ribbon unit is opened Top cover Ribbon pinch lever Used to pinch the ribbon Ribbon unit A unit for loading ribbon Ribbon unit lever Press this lever to release ribbon unit from the top cover Ribbon supply shaft bearing To hold the Ribbon supply shaft Ribbon rewind shaft bearing To hold the Ribbon rewind shaft 2 3 4 5 6 1 ...

Страница 15: ... lock lever Used to lock the label guide Label guide Used to guide the label Platen roller Enable smooth movement of the label during printing Dispenser roller Enable smooth movement of the label during dispensing Roll shaft bearing Used to latch roll holder Roll media guide lock lever Used to lock the roll media guide Roll media guide Set to meet the size of the media used 1 2 3 4 5 6 7 8 ...

Страница 16: ...rent status of the printer ERROR LED Indicates the printer is in error state LINE button Press this button to toggle between printer modes or go back to previous setting in various modes FEED button Press this button to start stop printing or feed the label button Increment value in various modes button Decrement value in various modes Arrow buttons Press to move the cursor left or right in variou...

Страница 17: ...media in the printer as well as interface connection with host computer and other optional attachment units The following information is provided 2 1 Site Location 2 2 Media Selection 2 3 Loading Media 2 4 Loading the Carbon Ribbon 2 5 Removing the Carbon Ribbon 2 6 Basic Connections 2 7 Connections of optional accessories 2 8 LCD Power Saving Mode ...

Страница 18: ...narrower than the print head Using media that does not cover the print head will allow the platen roller to tread on it and wear it out The media edge will also wear a groove in the platen roller which can affect print quality This printer can use 2 different types of media the figures below identifies the media types and their specifications The printer uses different sensors to detect the I Mark...

Страница 19: ...ding down the OPEN button Slide down the Dispenser unit open button to open the dispenser unit Note Make sure that the cover rests firmly so that it will not fall forward and injure your hands 2 Attach the supplied roll holders to the left and right sides of the roll media respectively OPEN button Dispenser unit open button Roll holders Outer side Inner side ...

Страница 20: ...edia assembly to the roll shaft bearing 5 Slide the label guide so that it fits the label width After alignment lock the levers of roll media guide and label guide Notes Make sure the media leader is pulled out from the top and the printed side is facing upwards Push the roll firmly towards the end of the roll shaft bearing Roll media guide lock lever Roll media guide Label guide lock lever Label ...

Страница 21: ...to the rewinder in clockwise direction Then secure it with the clip After clipping rewind the liner backing paper more than 3 turns 150 mm 7 Push the rewinder onto the rewinder shaft bearing until you hear a tick sound 8 Turn the rewinder until the label to be printed reaches the platen roller Rewinder core Clip Rewinder gear Rewinder core Platen roller Dispenser plate ...

Страница 22: ...or adjustment Refer to Section 8 4 2 Adjustment of Stop Posi tion When Using Dispenser Tear off for more details Note Be careful not to get your fingers caught at the bottom edge when you are closing the top cover Caution When replacing media bear in mind that the print head and its surrounding area remain hot Keep your fingers away from these areas to prevent injury Avoid touching even the edge o...

Страница 23: ...spenser roller downwards pull towards your side to remove it Notes Keep the dispenser roller in a safe place Mount with the reversed procedures when you need to issue labels in dispense mode 3 Close the dispenser unit 2 3 3 To load the media when operating in continuous mode 1 Lift up the Top cover while holding down the OPEN button 2 Load the media Refer to steps 2 5 of Section 2 3 1 To load the ...

Страница 24: ... Page 2 8 HR2 Series Operator Manual 2 3 LOADING MEDIA cont d 2 3 4 Overview of the media ribbon loading path Note You may also refer to the sticker pasted on the inner side of the top cover for the media ribbon loading path ...

Страница 25: ... position of the ribbon stopper varies depending on the width of the carbon rib bon Example When the ribbon width is 65mm Set the ribbon stopper position to 2 Insert the ribbon adapter all the way into the carbon ribbon while taking note of the ribbon winding direction Caution When replacing carbon ribbon bear in mind that the print head and its surrounding area remain hot Keep your fingers away f...

Страница 26: ...er However the subsequent ribbon core can be obtained from the last used up ribbon roll 4 Press the ribbon unit lever to release the ribbon unit Note When loading the carbon ribbon make sure that the top cover is fully opened 5 Hold two corners of the pinch roller unit and pull it in the arrow direction to unlatch 6 Lift down the ribbon unit and push the ribbon pinch lever upwards Ribbon rewind co...

Страница 27: ... supply shaft bearing Then fix the other side of the ribbon shaft assembly to the left of the ribbon supply shaft bearing Turn the ribbon shaft until the cross shape shaft snaps on the groove of the left ribbon supply shaft bearing Note Use only genuine SATO carbon ribbons for maximum print quality and printer durability Ribbon supply shaft bearing Align to the cross shape shaft bearing when latch...

Страница 28: ...pply shaft bearing pass the carbon ribbon underneath the print head assembly to the ribbon rewind shaft bearing Route the ribbon between the ribbon pinch lever and ribbon roller towards the ribbon rewind core Then route the ribbon behind and over the top of the ribbon rewind core Paste the leader portion of the carbon ribbon onto the ribbon rewind core Ribbon pinch lever Ribbon roller Right side v...

Страница 29: ...arrow to wind the ribbon until the ink portion of the ribbon comes around the ribbon roller 11 Lift down the ribbon pinch lever back to the ribbon roller position 12 Lift up the ribbon unit and remount the pinch roller unit Latch the pinch roller unit until you hear a tick sound Ribbon pinch lever Ribbon unit Pinch roller unit ...

Страница 30: ...pushing it towards the top cover until you hear a tick sound 14 Close the top cover After loading the media and the carbon ribbon close the main cover turn on the printer and do a test print to check that the media roll has been loaded properly See Section 3 12 Received Data Saving Mode for instructions on how to run test print ...

Страница 31: ...is off lift up the top cover and release the ribbon unit by pressing the ribbon lever 2 Hold two corners of the pinch roller unit to unlatch it 3 Lift up the ribbon pinch lever Caution When replacing carbon ribbon bear in mind that the print head and its surrounding area remain hot Keep your fingers away from these areas to prevent injury Avoid touching even the edge of the print head with your ba...

Страница 32: ...nd shaft assembly Caution Be careful when removing the carbon ribbon your hands may get dirty while handling it 5 Remove the empty core from the ribbon supply shaft in the same manner Note Don t dispose of the empty ribbon core after removing it from the ribbon supply shaft Instead transfer it to the ribbon rewind shaft so that used ribbon can be wound around it after a new ribbon roll has been lo...

Страница 33: ...llows USB interface LAN interface RS 232C High speed interface Connect interface cable from the printer to the host computer Use the cable that is compatible with the standard of the interface board as stated in Section 7 Interface Specifications Make sure the cable is correctly oriented before you insert it Caution Never connect or disconnect interface cables or use a switch box with power applie...

Страница 34: ...B LAN RS 232C The interface which already set for SUB PORT is not able to select Sub Port This port is for monitoring printer status and connecting to external devices Sub Port selection NONE USB LAN RS 232C The interface which already set for DATA PORT is not able to select Note Data Port and Sub Port cannot use the same interface at the same time 2 6 3 Interface Combination The interface combina...

Страница 35: ...nnector is correctly oriented Secure the printer with one hand and insert the connec tor firmly 2 Insert the power plug into a AC power outlet Make sure that the AC voltage of your region is within the range of AC 100 to 240V 50 60 Hz A 3 pin plug is attached to the power cord provided with your printer One of these pins is the ground wire If the power outlet that you plan to use is a 3 pin type s...

Страница 36: ...edia and carbon refer to Section 2 3 Load ing Media and Section 2 4 Loading the Carbon Rib bon and then press LINE button 2 6 6 Turning Off the Power When you have completed the printing job turn the printer off 1 Press the LINE button to put the printer offline Be sure to confirm that the printer is in the offline status before turning it off If there is any printed media remaining in the printer...

Страница 37: ...e connected device Refer to Section 3 7 Interface Mode and perform the procedures to set the Keypad CONNECT to ENABLE 4 Then set the DATA PORT as RS 232C and the SUB PORT as NONE Notes Keypad needs to connect to RS 232C connector and RS 232C interface are not able to use as data port at the same time You cannot use data port when Keypad is connected and the setting of Keypad connection is valid Yo...

Страница 38: ...in until it makes a slight clicking sound and it is completely inside the printer 3 To remove the SD card from the printer it is best to switch off the printer Then with your finger press the card edge a slight amount to release the card from the slot The slot will immediately release the card Note Do not remove the SD card while the printer is accessing the data in the SD card Doing so may result...

Страница 39: ...g No 0001 to 0999 Graphic registration SBPLXXXX IMG XXXX Reg No 0001 to 0999 BMP file registration SBPLXXXX BMP XXXX Reg No 0001 to 0999 PCX file registration SBPLXXXX PCX XXXX Reg No 0001 to 0999 Memory card 16x16 Extended character registration SBPL16 BMF Memory card 24x24 Extended character registration SBPL24 BMF PR41 SD card route Download font log Download font data USRFONTX DAT X Reg No 1 t...

Страница 40: ...turn off the LCD backlight can be set via the LCD POWER SAVING MODE SETTING screen in the Advanced Mode Please refer to Section 3 10 Advanced Mode for instructions 2 8 1 Turning off the LCD Backlight At the following conditions the LCD backlight is turned off when the time specified on the LCD POWER SAVING MODE SETTING screen has elapsed In this function only the LCD backlight is turned off and th...

Страница 41: ...perator panel of printer All of the printer s buttons are used either singularly or in conjunction to perform configuration activities Many of these settings can also be controlled via software commands and in case of conflict between software and control panel settings the printer will always use the last valid setting If you load a label job that includes software settings and then enter a new s...

Страница 42: ...he screen will go back to Mode Menu directly FEED button Pressing this button feeds one blank label through the printer This button also function as determining the setting during various printer setting with the LCD display button Incrementing setting value in various setting modes or moving cursor up down in menus Makes the LCD display darker in Online state button Decrementing setting value in ...

Страница 43: ... Description 1 Displayed when printer is in online state 2 Displayed when printer is in offline state 3 Displayed when printer is in Test Print Mode and HEX Dump Print Mode 4 Displayed when printer is in SEMBL Mode 5 Displayed when printer is in Download Mode 6 Displayed when Keypad is connected to printer 7 Displayed when printer is in Upload Mode No Icon Description 1 Changing to Normal Mode 2 C...

Страница 44: ...ting Receive Buffer Over 8 Displayed when detecting Item No Error or BCC Error 9 Displayed when having write failure to main ROM or when detecting Kanji ROM error 10 Displayed when detecting a command error due to the message display func tion of command error 11 Displayed when detecting an improper download data 12 Displayed when having a memory access error or when running out of mem ory space 1...

Страница 45: ...ent screen 3 Cancel Print Job mode 4 Printer Setting mode User mode Interface mode Cartridge mode Memory Card mode SEMBL mode Advanced Mode Hex Dump mode 5 Test Print mode 6 Default Setting mode 7 Maintenance mode 8 Service mode 9 Download mode 10 Upload mode The various modes are accessed by pressing the LINE button FEED button button button and arrow buttons while the printer is Off On or with c...

Страница 46: ...er to On I Power off button buttons buttons buttons buttons buttons buttons Menu screen FEED button User Mode FEED button Interface Mode FEED button SEMBL Mode FEED button Advance Mode FEED button HEX Dump Mode FEED button Cartridge Mode Mode Adjustment screen Cancel print job buttons LINE FEED buttons More operations are shown on the next page Online state Offline state LINE button 63 5 1 66 3 7 ...

Страница 47: ...3 2 OPERATING MODES Cont d FEED Power on Power off Test print Mode LINE FEED Power on Power on Default setting Mode Maintenance Mode Download Mode Service Mode Select SERVICE MODE FEED button Power on FEED Power on Upload Mode Power on English LCD message in maintenance mode ...

Страница 48: ... and the total quantity on the right Total print quantity from the time the printer is turned on 3 3 2 Offline Mode When the printer is ONLINE pressing the LINE button once will cause the printer to go OFFLINE Any printing job will be PAUSE once the printer is brought OFFLINE When the printer is OFFLINE the activities for ONLINE mode are no longer possible but the following activities will be poss...

Страница 49: ...ve the setting and proceed to the next Adjustment screen 3 After adjustment press LINE button to exit the Adjustment screen and returns to OFFLINE mode Pressing the LINE button before pressing the FEED button will not save the adjustment You may wish to print a test print after completing the adjustments to ensure they are correct Refer to Section 3 13 Test Print Mode for details Press FEED button...

Страница 50: ...hile 99 is the darkest After setting the value of print darkness press FEED button will save the value and proceed to PITCH position setting if there is no remaining label to be printed QTY 0 Otherwise the printer will return to SPEED setting screen QTY 0 Note It is not advisable to set the print darkness to the higher position as a darker print out requires the print head to operate in a higher t...

Страница 51: ...tting is NO If the printer has a print job in memory selecting YES will cause the job to be cleared Notes Be sure you want to cancel the print job before selecting YES as the job cannot be recovered and will have to re transmit to the printer Select NO press FEED button to exit the CANCEL PRINT JOB mode without clearing the print data 3 Press FEED button to activate the selection If YES is selecte...

Страница 52: ... button FEED button LINE button FEED button LINE button Displayed only when entry of PASSWORD is enabled Return to USER MODE menu Press or button to select item or set the value accordingly The active arrow icons are displayed on the screen FEED button LINE button FIXED Press and hold LINE button Press and hold LINE button Press and hold LINE button Press and hold LINE button Press and hold LINE b...

Страница 53: ...promise print quality Setting range is between 1 0 and 4 0 IPS inches per second with a increment of 0 5 IPS cyclically The initial value is 2 0 IPS This setting adjusts the print darkness of the print out with reference to the set ting of the DARKNESS in Adjustment screen Setting value can be set from 1 lightest to 5 darkest The default setting is 3 Print Position Offset which refers to the verti...

Страница 54: ...vailable in the following fonts U S M WB WL XU XS XM XB XL Outline font Allows you to select character code from the following JIS Uses JIS for Kanji code SJIS Uses Shift JIS for Kanji code Unicode Used Unicode for Kanji code The default is JIS This setting determines whether the space surrounding each text character is of a fixed width or whether that space is to be varied to be visually more ple...

Страница 55: ... 232C To the setting of USB LINE button Select NO FEED button Select YES FEED button LINE button Displayed only when entry of PASSWORD is enabled Return to INTERFACE MODE menu Press or button to select item or set the value accordingly The active arrow icons are displayed on the screen FEED button LINE button Select DATA PORT FEED button LINE button Select SUB PORT FEED button 121 FEED button LINE...

Страница 56: ...ed print data received from the PC will be valid The data received from the PC becomes invalid while the input device is connected DISABLE Only the print data received from the PC becomes valid The data received from the input device becomes invalid The initial cursor position is at ENABLE Connection status of input device can be checked by the status icon displayed in the Normal Mode ONLINE OFFLI...

Страница 57: ...start the printer to enable the new settings This screen shows the connection setting between the Sub Port and the exter nal device ENABLE Connecting the sub port and the external device It s possible to import the data from the external port into the print data by the combination of an extended command DISABLE Not connecting the sub port and the external device It s possible to monitor the printe...

Страница 58: ...on LINE button FEED button LINE button FEED button LINE button FEED button LINE button FEED button LINE button FEED button LINE button FEED button LINE button From DATA PORT or SUB PORT screen Displayed only when STATUS5 is set Displayed only when STATUS4 is set Proceed to INTERFACE MODE menu or EXTERNAL DEVICE screen Press or button to select item or set the value accordingly The active icons are...

Страница 59: ...uest to learn the IP address from the server DISABLE RARP is disabled and proceed to IP ADDRESS screen for manual input The initial setting is DISABLE Note Changed settings will be in effect from the next power on Setting the IP address follow by the Subnet mask and then Gateway address of LAN Press buttons to change the setting value and press arrow buttons to move the cursor to next digit Press ...

Страница 60: ...TATUS5 is selected the printer will proceed to ITEM NO CHECK menu Set item number check function ENABLE Item number check is ON DISABLE Item number check is OFF The initial value is DISABLE This screen is displayed only when PROTOCOL is set to STATUS5 Set BCC check function ENABLE BCC check is ON DISABLE BCC check is OFF The initial value is DISABLE This screen is displayed only when PROTOCOL is s...

Страница 61: ... button LINE button FEED button LINE button FEED button LINE button FEED button LINE button Select READY BUSY or XON XOFF FEED button Select STATUS3 or STATUS4 FEED button Displayed only when STATUS5 is set Displayed only when READY BUSY or XON XOFF are set Press buttons to select item accordingly The active arrow icons are displayed on the screen Press and hold LINE button on each screen will rev...

Страница 62: ...op bit The initial value is 1BIT Note Changed settings will be in effect from the next power on Setting RS 232C character bit The initial value is 8BIT Note Changed settings will be in effect from the next power on Setting communication protocol The following protocols are available when RS 232C interface board is installed 1 READY BUSY 2 XON OFF 3 STATUS2 4 STATUS3 5 STATUS4 6 STATUS5 The initial...

Страница 63: ...OFF The initial value is DISABLE This screen is displayed only when PROTOCOL is set to STATUS5 Set BCC check function ENABLE BCC check is ON DISABLE BCC check is OFF The initial value is DISABLE This screen is displayed only when PROTOCOL is set to STATUS5 Setting receive buffer type MULTI Multi buffer 1ITEM Single item buffer This screen is displayed only when PROTOCOL is set to READY BUSY or XON...

Страница 64: ...LE Item number check is ON DISABLE Item number check is OFF The initial value is DISABLE This screen is displayed only when PROTOCOL is set to STATUS5 Set BCC check function ENABLE BCC check is ON DISABLE BCC check is OFF The initial value is DISABLE This screen is displayed only when PROTOCOL is set to STATUS5 FEED button LINE button FEED button LINE button From DATA PORT or SUB PORT screen FEED ...

Страница 65: ...or details in password inputting 3 SD CARD FORMAT is first prompted Select YES FEED button will switch to the next setting options as shown above Pressing LINE button or press and hold LINE button or select NO FEED will return to the CARTRIDGE MODE screen FEED button LINE button Press or button to select item accordingly The active arrow icons are displayed on the screen Displayed only when entry ...

Страница 66: ...urn to CARTRIDGE MODE screen The initial setting is NO Start of formatting the storage area of memory card YES Proceed to start formatting NO Return to CARTRIDGE MODE screen The initial setting is NO This screen shows the status while formatting the storage area of memory card After formatting the memory card a completion message will appear This screen shows the completion of memory card formatti...

Страница 67: ... START PROGRAM is first displayed Press the arrow buttons to specify the start up program NONE Not specifying start up program XXXXXXXX BAS Specifying startup program Program names stored in the main memory will appear in XXXXXXXX BAS The initial value is NONE 4 Press LINE button to switch between online and offline in SEMBL MODE FEED button LINE button FEED button Displaying registered program na...

Страница 68: ...ED button LINE button Continue to EXTERNAL REPRINT screen on next page 217 18286 7 5 2 35 17 5 7 3 63 16 5 3 326 7 21 3 3 3 3 LINE button Displayed only when DISPENSER is selected Displayed only when GAP is selected Press or button to select item or set the value accordingly The active arrow icons are displayed on the screen Press and hold LINE button on each screen will revert to ADVANCED MODE me...

Страница 69: ...n previous page Press or button to select item or set the value accordingly The active arrow icons are displayed on the screen Press and hold LINE button on each screen will revert to ADVANCED MODE menu FEED button LINE button FEED button LINE button FEED button LINE button FEED button LINE button To ADVANCED MODE menu Press and hold LINE button Press and hold LINE button Press and hold LINE butto...

Страница 70: ...ker density C D E and F are reserved for future development The initial setting is at A Note Adjustment of this setting is usually unnecessary Setting printing mode Allows the choices of dispenser tear off or continuous feed operation When DISPENSER is selected the printer will proceed to BACKFEED MOTION screen When TEAR OFF or CONTINOUS is selected the printer will proceed directly to SENSOR TYPE...

Страница 71: ... position where barcodes are being printed The initial value is NORMAL This screen is displayed only when HEAD CHECK is set to ENABLE Set this feature to enable or disable the printer s external signal communication port If the port is enabled data can be sent and received using an appropriate device plugged into the EXT port ENABLE Allowing external signal input output DISABLE Not allowing extern...

Страница 72: ...unction enables the printer to feed paper automatically when recovering from a head open error or when starting up the printer and changing to online state YES Feeding paper when changing to online state NO Not feeding paper when changing to online state The initial setting is YES Note Online feed will not be performed when the printer type is set as Dispenser and GAP sensor is selected Setting th...

Страница 73: ...ection of a print head error use a scanner to check all affected labels When a head check error occurs during normal printing barcodes text and graphics press and hold down the FEED button for five seconds At the next screen select BARCODE then press FEED button and see if printing can be resumed normally If printing resume the print head faulty does not fall on the barcode area for the current pr...

Страница 74: ... is RECEIVE DATA Note that RECEIVE BUFFER cannot be selected when there is no received data During HEX Dump Mode the icon is displayed in the ONLINE OFFLINE screen FEED button FEED button LINE button Displayed only when entry of PASSWORD is enabled Press or button to select item or set the value accordingly The active arrow icons are displayed on the screen FEED button FEED button LINE button HEX ...

Страница 75: ...ect YES to proceed copying the data to the SD card RECEIVED DATA SAVING MODE Menu Description Confirming saving data in receive buffer and FRAM to SD card YES Copy the data to the SD card NO Do not copy the data to the SD card The initial value is NO Copying the data to the SD card The gauge shown on the lower portion of screen indicates data copying status After copying the data it goes to DATA S...

Страница 76: ...displayed press or arrow buttons to select the item or to set the value and then press FEED button to save the setting Test print FEED button FEED button LINE button FEED button or button FEED button FEED button FEED button LINE button FEED button When the above TEST PRINT was set as FONT or MEMORY Press FEED button Switch Power to On I When the above TEST PRINT was set as FACTORY1 2 When the abov...

Страница 77: ...f factory test print will be performed FACTORY2 The second half factory test print will be performed The initial value is CONFIGURATION If you chose test prints of Configuration Barcode Head Check or Head Sensor in the previous menu this screen lets you choose the width of the test print from 03 to 06 cm 1 18 to 2 36 in increments of 1 cm 0 39 The initial size is 03cm 1 18 For Factory test prints ...

Страница 78: ...e initial value is 0 00mm Press FEED button to start test printing This screen is only displayed when SMALL PITCH and TEAR OFF are selected Test print is in progress Press FEED button while printing will pause the test print operation Press FEED again to continue Label feed before printing is performed by PRINTER TYPE selection Refer to following table 1 No Test print item Dispense Tear Off Contin...

Страница 79: ...t print enables to print out the printer setting Printed contents are subject to change without notice and the value depends on individual settings The printer setting will be printed on three pages 1 First page Item name Print Item name Description Model Name Model Name Printing the printer s model name Firm Version Font Ver Firmware version and font version 41 xx xx xx xx xx R Font version is Ka...

Страница 80: ...firmware version LAN MAC Address LAN MAC Address xx xx xx xx xx xx Pitch Offset Backfeed Print start position Print stop position Backfeed amount Printing pitch position offset position and backfeed value for each sensor type xx dot xx dot xx dot Label Size Label Size Printing the label size set in the printer P xxxx x W xxxx dot TearOff Offset Tear Off Pitch Printing the offset for the first labe...

Страница 81: ... Slice Level Auto Sensor type Printing this information when transmissive sensor GAP is selected Indicates GAP sensor number in use by x in GAP x If Low is not 0 6 Low 1 0 Low will be indicated in reverse color If High is 0 9 High Low High will be indicated in reverse colors Data Sub Port Data Sub Port con nection LAN RS 232C USB None RS 232C USB LAN Pitch LCD Print position adjustment value Print...

Страница 82: ...rint Item name Description Backfeed Action Backfeed motion setting After printing Motion 1 Action1 Before printing Motion 2 Action2 No backfeed motion None Head Check Head Check set ting When head check is disabled None When head check is enabled Checking actual print area Normal Checking barcode print area Barcode ...

Страница 83: ...er s model name Firm Version Font Ver Firmware version and font version 41 xx xx xx xx xx R Font version is Kanji font version shown in the table Font version is not included in CODE39 barcode Firm Date Firmware creation date YY MM DD The last two digits of the year month and date S N Printer s serial No xxxxxxxx CONT S N CONT PCB s serial No xxxxxxxx PCB Rev CONT PCB s ver sion x x Life Counter L...

Страница 84: ... xx mm Priority Setting Priority Setting Printing the configuration of system setting commands Command Internal Total Counter Display Total Counter Dis play Printing display type of total print quantity Prints On when display Prints Off when doesn t display LCD Brightness LCD Brightness Printing LCD brightness setting 00 32 Reprint Reprint Printing reprint ON OFF When reprint is enabled ON will be...

Страница 85: ...he name of selected operation mode Continuous mode Continuous Dispense mode Dispense Tear off mode Tear Off Backfeed Action Backfeed motion setting After printing Motion 1 Action1 Before printing Motion 2 Action2 No backfeed motion None Head Check Head Check set ting When head check is disabled None When head check is enabled Checking actual print area Normal Checking barcode print area Barcode Au...

Страница 86: ...external signal type Disabled Disabled EXT Signal Dis penser EXT Signal Dis penser setting Printing setting of dispense completion signal Enabled Enabled Disabled Disabled Doesn t print when EXT SIGNAL is DISABLE EXT Signal Reprint EXT Sig nal Reprint setting Printing reprint setting Enabled Enabled Disabled Disabled Item name Print Item name Description Keypad Keypad Printing setting of Keypad co...

Страница 87: ...rotocol Protocol setting READY BUSY XON XOFF STATUS2 STATUS3 STATUS4 STATUS5 Item No Check When STATUS5 is selected Item No check set ting ENABLE DISABLE BCC Check When STATUS5 is selected BCC check setting ENABLE DISABLE Receive Buffer Receive buffer type MULTI 1ITEM Baudrate Baud rate setting 2400 4800 9600 19200 38400 57600 115200 bps Parity Parity setting NONE ODD EVEN Data Bit Data length set...

Страница 88: ... Mode Printing the name of selected operation mode Continuous mode Continuous Dispense mode Dispense Tear off mode Tear Off Backfeed Motion After printing Motion 1 Action1 Before printing Motion 2 Action2 No backfeed motion None Head Check When head check is disabled None When head check is enabled Checking actual print area Normal Checking barcode print area Barcode Auto Online Yes No Initial Fee...

Страница 89: ...e by x in GAP x If Low is not 0 6 Low 1 0 Low will be indicated in reverse color If High is 0 9 High Low High will be indicated in reverse colors Pitch LCD Printing the pitch position set through LCD screen 3 75 mm Offset LCD Printing the offset position set through LCD screen 3 75 mm Darkness LCD Printing the print darkness set through LCD screen 00 99 EXT Signal TYPE1 TYPE2 TYPE3 or TYPE4 EXT Di...

Страница 90: ...ze and available memory of user registration area will be printed 1 True Type fonts 2 Formats 3 Graphics 4 PCX files 5 Designed fonts 6 Form overlay 7 BMP files 3 13 9 Print of Supported Fonts The fonts used for test print are as follows 1 OCR A FONT 2X2 2 OCR B FONT 2X2 3 OUTLINE FONT 100X100 4 CG Times FONT 100X100 5 CG Triumvirate FONT 100X100 6 X20 FONT 2X2 7 X21 FONT 2X2 8 X22 FONT 2X2 9 X23 ...

Страница 91: ... initial setting is PRINTER SETTING When PRINTER SETTING is selected the printer displays the DEFAULT PRINTER SETTING confirmation menu When ALT PROTOCOL is selected the printer displays the DEFAULT ALT PROTOCOL confirmation menu DEFAULT PRINTER SETTING confirmation menu Selecting YES and pressing FEED button will initialize the printer setting The initial setting is NO If NO it goes to DEFAULT MO...

Страница 92: ... HR224 ADJUSTMENT MODE PRINT SPEED 2 0 IPS PRINT DARKNESS 3 DARKNESS RANGE A PRIORITY SETTING COMMAND PITCH 0 00 mm OFFSET 0 00 mm PRINT DARKNESS 50 USER MODE PRINT SPEED 2 0 IPS PRINT DARKNESS 3 PRINT OFFSET V 0000 H 0000 dot ZERO SLASH NO CHARACTER CODE JIS CODE NEC font Ryobi font 0208 SHIFT JIS Ryobi font 0213 CHARACTER PITCH FIXED INTERFACE MODE KEYPAD CONNECT ENABLE DATA PORT LAN SUB PORT NO...

Страница 93: ...ENQ RECEIVE BUFFER MULTI ITEM NO CHECK DISABLE BCC CHECK DISABLE ADVANCED MODE DARKNESS RANGE A PRINT TYPE DISPENSER BACKFEED MOTION AFTER SENSOR TYPE GAP GAP POSITION GAP2 COMMAND ERROR DISPLAY NO HEAD CHECK ENABLE NORMAL EXTERNAL SIGNAL DISABLE EXTERNAL SIGNAL TYPE TYPE 4 EXTERNAL REPRINT DISABLE EXTERNAL DISP COMPLETE DISABLE AUTO ONLINE YES AUTO ONLINE FEED YES FEED ON ERROR YES SELECT LANGUAG...

Страница 94: ...LEVEL GAP4 Auto setting SENSOR LEVEL I MARK 50 SLICE LEVEL I MARK Auto setting PITCH GAP1 00 dot PITCH GAP2 00 dot PITCH GAP3 00 dot PITCH GAP4 00 dot PITCH I MARK 00 dot OFFSET GAP1 00 dot OFFSET GAP2 00 dot OFFSET GAP3 00 dot OFFSET GAP4 00 dot OFFSET I MARK 00 dot BACKFEED GAP1 00 dot BACKFEED GAP2 00 dot BACKFEED GAP3 00 dot BACKFEED GAP4 00 dot BACKFEED I MARK 00 dot PRIORITY SETTING COMMAND ...

Страница 95: ...ode by pressing the and buttons and arrow buttons simul taneously switch the Power to On I 3 Press arrow buttons to select SERVICE MODE and then press FEED button to enter to the selected mode Note Please note that FACTORY MODE is strictly for SATO authorised service personnel use Any mis adjustment or setting may disrupt the performance of the printer and may cause malfunction Press buttons Switc...

Страница 96: ...ilable in SERVICE MODE 3 16 1 Overview of Sensor Level adjustment in Service Mode Return to SERVICE MODE menu FEED button Press or button to select item or set the value accordingly The active icons are displayed on the screen Press and hold LINE button on each screen will revert to SERVICE MODE menu Select SENSOR LEVEL FEED button FEED button LINE button or button FEED button or button LINE butto...

Страница 97: ...ulated automatically and displayed on the bottom line Adjust the slice level by pressing buttons The input range is between 0 0 and 3 2 adjustable in increments of 0 1 Note The slice level is automatically set by firmware when the value is set to 0 0 Press FEED button to save the setting and proceed to the next screen Displaying the current level of I Mark sensor on the upper part of the display A...

Страница 98: ...setting option press LINE button To return to SERVICE MODE screen press and hold LINE button 2 When the desired setting option is displayed press buttons to set the value and then press FEED but ton to save the setting FEED button Return to SERVICE MODE menu Select PITCH FEED button LINE button 3 7 FEED button LINE button FEED button LINE button FEED button LINE button FEED button LINE button Pres...

Страница 99: ...hange the value Moves print position forward to feed direction Moves print position backward to feed direction Setting range is 0 72dot The default setting is 00dot Press FEED to proceed to each GAP sensor to complete the settings Adjusting print start position for I MARK sensor Use buttons to change the value Moves print position forward to feed direction Moves print position backward to feed dir...

Страница 100: ...e previous setting option press LINE button To return to SERVICE MODE screen press and hold LINE button 2 When the desired setting option is displayed press buttons to set the value and then press FEED but ton to save the setting FEED button Select OFFSET FEED button LINE button 2 6 7 FEED button LINE button FEED button LINE button FEED button LINE button FEED button LINE button Press or button to...

Страница 101: ...tons to change the value Moves stop position forward to feed direction Moves stop position backward to feed direction Setting range is 0 72dot The default setting is 00dot Press FEED to proceed to each GAP sensor to complete the settings Adjusting stop position of I MARK sensor for dispense or tear off Use buttons to change the value Moves stop position forward to feed direction Moves stop positio...

Страница 102: ...rn to SERVICE MODE screen press and hold LINE button 2 When the desired setting option is displayed press buttons to set the value and then press FEED but ton to save the setting Select BACKFEED FEED button FEED button Return to SERVICE MODE menu LINE button FEED button LINE button FEED button LINE button FEED button LINE button FEED button LINE button Press or button to select item or set the val...

Страница 103: ...r to the right of the printer Use buttons to change the value Increases backfeed value Decreases backfeed value Setting range is 0 72dot The default setting is 00dot Press FEED to proceed to each GAP sensor to complete the settings Adjusting backfeed value for I MARK sensor Use buttons to change the value Increases backfeed value Decreases backfeed value Setting range is 0 72dot The default settin...

Страница 104: ...en the desired setting option is displayed press arrow buttons to select the item or press but tons to set the value and then press FEED button to save the setting FEED button Return to SERVICE MODE menu Select SETTING FEED button FEED button LINE button FEED button LINE button LINE button Select ON FEED button LINE button Select OFF FEED button FEED button LINE button FEED button LINE button 5 35...

Страница 105: ...SER MODE INTERFACE MODE CARTRIDGE MODE ADVANCED MODE HEX DUMP MODE The initial value is OFF Setting password to go to various modes Press buttons to key in the number and press arrow buttons to move the cursor to next digit Press FEED button to enter the setting Set the password in four digits The initial value is 0000 Setting the display of print quantity on the normal mode screen ONLINE OFFLINE ...

Страница 106: ...ails or keep a copy of FACTORY TEST PRINT for your information in case you wish to maintain the same settings in the future Do not turn the power on off while downloading This may damage the CONT board main PCB Download Font Logo TTF Press button Switch Power to On I Program download Go to the next screen after 3 sec Go to the next screen after 3 sec FEED button Indication of new entry Indication ...

Страница 107: ...chnical support center Waiting to receive download data This screen displays only when INTERFACE SELECT is set to INTERFACE The printer waits to receive the data from the interface selected on the DATA PORT screen under the interface mode The following data will be received from the PC and written to main ROM 1 Firmware data 2 Font Logo data 3 TRUETYPE font When Firmware data is received it goes t...

Страница 108: ...go back to DOWN LOAD READY screen If downloading from SD CARD press FEED button will return to INTERFACE SELECT screen Completion of font data registry Emitting three short beeps when font registry is completed Goes to DOWNLOAD READY screen automatically three seconds later Completion of font data deletion Emitting three short beeps when font delete is completed Goes to DOWNLOAD READY automaticall...

Страница 109: ...e are two type of Ryobi font JIS X 0208 support file and JIS X 0213 support file only JIS X 0208 is downloaded 5 Download of FONT LOGO created by tool Download font creation utility or Download logo file creation tool is only available through Interface You cannot download the data after copying to SD card The files uploaded to SD card cannot be loaded to the tool Item SD Card Interface Note Firmw...

Страница 110: ...fy the reason CAUTION Do not turn the power on off while uploading This may damage the SD card Press FEED buttons Switch Power to On I If there is no data for the item selected on the UPLOAD SELECT screen nothing will be uploaded Selecting ALL will upload all the items on the UPLOAD SELECT screen Screen messages are displayed in English regardless of the setting value on the SELECT LANGUAGE screen...

Страница 111: ...loading Firmware Kanji font Kanji outline font KANJI FONT Uploading Kanji font Kanji outline font SEMBL SEMBL program data CONFIG Printer configuration FONT LOGO Font Logo data STS5 LOG Status5 log ALL All The initial setting is FIRMWARE Reading in the data for upload The gauge shown on the lower portion of screen indicates data reception sta tus After receiving the data it goes to WRITING screen ...

Страница 112: ...on 3 When there aren t enough area in SD card error occurs during uploading 4 Printer doesn t have calendar so that firmware release data is given to the uploaded file as creation date Item SD Card Interface Note Firmware Yes No Font Yes No LCD data Yes No Kanji outline font Yes No Kanji font Yes No NEC font is invalid Printer setting information Yes No SEMBL program Yes No Font Logo Yes No Receiv...

Страница 113: ...ion When cleaning the print head bear in mind that the print head and its surroundings may be hot Wait until the printer cools down before proceeding to clean the printer Be sure to turn off the power before cleaning The suggested cleaning schedules here are just guidelines If necessary clean as appropriate depending on the degree of contamination Use a cleaning pen cotton swab or cotton cloth fro...

Страница 114: ...aten roller paper sensor and label guide clean after using up every other roll of media For other parts clean after finishing every six rolls of media When to clean with the cleaning sheet For print head clean after using every six rolls of media or when you find any burned glaze on the surface of the print head 4 2 HOW TO CLEAN THE PRINTER CLEANING KIT If you are using a carbon ribbon be sure to ...

Страница 115: ...d easily with cotton swabs dabbed in cleaning solution the cleaning sheet is used for clearing such stubborn debris on the print head 1 Make sure the printer is powered off and remove the power cable 2 Lift up the top cover The print head is now accessible 3 Remove the media and the ribbon 4 Put the head cleaning sheet between the print head and the platen roller The coarse side of the cleaning sh...

Страница 116: ...arkness The Print Darkness can be set from the USER Mode menu or by sending the Print Darkness software command from the host computer There are three settings from 1 lightest to 5 darkest The default setting is 3 Once the range has been selected the Darkness Setting of the Adjustment screen can be used to make finer adjustments For instructions on setting Print Darkness refer to Section 3 6 User ...

Страница 117: ... printouts on the HR2 series printer use this section to make sure the basics have been checked before deciding you are unable to proceed any further The section is divided into four parts 5 1 Error signal Troubleshooting 5 2 Troubleshooting Table 5 3 Interface Troubleshooting 5 4 Test Print Troubleshooting ...

Страница 118: ...nication settings 2 Improper cable connec tion To clear error Power Off 1 Check and correct the flow control settings and retry 2 Check the cable connection 05 FRAMING ERROR STATUS Blinks ERROR On 3 short Beeps 1 Improper communication settings 2 Improper cable connec tion To clear error Power Off 1 Check and correct the data bit setting and retry 2 Check the cable connection 06 BUFFER OVER STATUS...

Страница 119: ...ear error Hold down FEED button or the combination of LINE FEED more than 5 sec to disable head check 1 Replace Print head or consult your SATO reseller or technical support center 12 MEMORY R W ERROR STATUS Off ERROR Blinks 1 long Beep 1 Memory writing error To clear error Power Off 1 Confirm if Flash ROM memory is installed 2 Replace the memory board 3 Check download data 13 MEMORY FULL STATUS O...

Страница 120: ...ta 2 Board replacement 19 COMMAND ERROR Command information of detected error will be shown at the bottom of LCD STATUS Off ERROR Blinks 3 short Beeps 1 Detecting improper command or parameter while printing This screen appears only when command error display is enabled in Advanced Mode To clear error Press LINE button 1 Check print data 20 SD CARD ACCESS ERROR STATUS Off ERROR Blinks 1 long Beep ...

Страница 121: ...OTING Cont d No ERROR DISPLAY LED BUZZER ERROR CONDITION CORRECTIVE ACTION 22 HEAD LIFT ERROR STATUS Off ERROR On 1 long Beep 1 Head lift sensor malfunctions 2 Thermal head installation error To clear error Power Off 1 Replace head lift sensor 2 Check thermal head installation status 7 5525 ...

Страница 122: ...er of ESC commands exceeds 999 it will be shown as 999 Example When a command error is detected by Horizontal Print Position H ESC A C001 ESC V100 C002 ESC H99999 Location of command error C003 ESC L0202 C004 ESC X2 ABCDEF C005 ESC Q1 C006 ESC Z In this case C002 is the location of error Error Command Name Command name in which an error was detected will be shown in bb where an error is being disp...

Страница 123: ...ata to create more than 1 95MB free space in receive buffer to clear an error 02 COMMAND ERROR STATUS On ERROR Off 1 short Beep 1 Detecting improper com mand in print data 2 Print data is outside the printable area This screen appears only when command error dis play is disabled in Advanced Mode To clear error Normal data reception 1 Check data 2 Adjust print data and base reference point offset n...

Страница 124: ... print head darkness Adjust darkness level setting Low print head pressure Adjust head pressure and or balance Foreign material on print head Clean print head and platen roller Improper head alignment Align print head as required Excessive print speed Reduce print speed setting UNEVEN PRINT DARKNESS Unbalanced print head Adjust head balance Damaged or worn platen roller Replace platen rollers as r...

Страница 125: ...lected Improper sensor adjustment Adjust sensor sensitivity as required Data input error Ensure correct data stream Incorrect offset settings Adjust offset settings as required PRINTER CREATES A BLANK LABEL Data input error Ensure correct data stream Incorrect label sensor selection Set the sensor correctly Print head is disconnected Power off the printer and ensure a proper connection Defective p...

Страница 126: ...ivers have been successively installed by performing the following CHK TROUBLESHOOTING STEP Click on Start Settings and then Control Panel Click on System within the new window Click on the Device Manager tab Ensure that the View Device By Type is checked Scroll to SATO USB Device and ensure that errors do not exist Reinstall as required Reboot the PC and the printer LAN ETHERNET INTERFACE CHK TRO...

Страница 127: ...p Mode In the left column each line of data received is numbered The center column provides the data in hexadecimal format And in the right column the same data is provided in the ASCll format Refer to Section 3 11 HEX Dump Mode for more details to perform this activity 5 4 2 Test label printing Allows the operator to identify specific problems regarding mechanical performance and setup The test l...

Страница 128: ...Section 5 Troubleshooting Page 5 12 HR2 Series Operator Manual This page is intentionally left blank ...

Страница 129: ...26W 27VA HR224 At peak 115W 115VA Print ratio 30 In standby 26W 27VA ENVIRONMENTAL EXCLUDING MEDIA Operating Temperature 0 to 40 C 32 to 104 F Storage Temperature 5 to 60 C 23 to 140 F Operating Humidity 10 to 80 RH Non condensing Storage Humidity 10 to 90 RH Non condensing PRINT Method Thermal Transfer Print Speed selectable 25 to 100 mm sec 1 to 4 sec Setting value 0 5 sec increments Print speed...

Страница 130: ...l size conditions it may not be possible to obtain the value above Precision of print expansion Within the range of 1 toward paper feed direction Unprintable area Pitch direction Top 0 5 mm 0 019 Bottom 0 5 mm 0 019 Not including liner Width direction Left 0 5 mm 0 019 Right 0 5 mm 0 019 Not including liner MEDIA Be sure to use media manufactured or certified by SATO Size Label Continuous Tear off...

Страница 131: ...emory SD card 1 GB Max 2 GB recommended PRINTER LANGUAGE Standard SATO Barcode Printer Language SBPL INTERFACES Interface 1 USB 2 0 2 LAN 10BASE T 100BASE TX Auto detection 3 RS 232C DSUB9 pin female For data transmission or connection to the SATO Keypad 4 EXT Port Amphenol 14 pin female 5 SD card slot 1 slot SENSING Gap Transmissive Sensitivity Adjustable I Mark Reflective Sensitivity Adjustable ...

Страница 132: ...lphanumeric Symbols RASTERIZED FONTS CG Times Alphanumeric Symbols CG Triumvirate Alphanumeric Symbols CHARACTER FONT CAPABILITIES OUTLINE FONTS Alphanumeric Symbols CHARACTER CONTROL Magnification Expansion up to 12 x in either the vertical or horizontal Rotation 0 90 180 270 BARCODE CAPABILITIES Linear Bar Codes UPC A UPC E JAN 13 JAN 8 EAN 13 EAN 8 CODE39 CODE93 CODE128 128A 128B 128C GS1 128 U...

Страница 133: ...hs Rotation Parallel 1 0 Parallel 2 180 Serial 1 90 and Serial 2 270 Magnification 1 to 12 times VERSATILE FUNCTIONS 1 Status return function 2 Graphic function 3 Sequential number function 4 Form overlay function 5 Custom character registration function 6 Character correction function 7 Black white inversion function 8 Ruled line function 9 Dump list function 10 Format registration function 11 Ou...

Страница 134: ... COMPLIANCE Safety regulation IEC EN60950 1 2nd Europe CCC GE4943 China EMC regulation CE EN55022B EN55024 En61000 Europe CCC GB4943 2001 2nd Packaging Drop Standard ISTA 2A Environmental RoHS The RoHS directive restricts the use of six hazardous materials listed below Hexavalent chromium Max 0 1 Lead and lead compounds Max 0 1 Mercury and mercury compounds Max 0 1 Cadmium and cadmium compounds Ma...

Страница 135: ... Area Network LAN Ethernet 7 5 External Signal Interface EXT 7 1 INTERFACE TYPES HR2 series printers are equipped with multiple interfaces to perform data communication with the host an external signal interface to connect peripheral devices to the printer and an interface to connect a keypad to the printer The following built in interfaces are available 1 RS 232C interface can be used for Keypad ...

Страница 136: ...ceive buffer capacity 2 95MB Code ASCII 7 bits Graphic 8 bits Connectors Printer side Cable side Cable length DSUB9 pin female DSUB9 pin male less than 5m Transmission form Note If using 7 bits b8 will be omitted Signal level High level Low level 5 to 12V 5 to 12V 1 5 6 9 Buffer near full Buffer near full 0MB 2 95MB Remaining 0 95MB Remaining 1 95MB occurred released Start b1 b2 b3 b4 b5 b6 b7 b8 ...

Страница 137: ... state 2 When an error has occurred in the printer Pin Assignments Interface Signals Pin no Signal Type Direction Description 2 RD Input Data transferred from the host to the printer 3 SD Output Data transferred from the printer to the host 4 ER Output Data device ready It goes High when the printer is ready to receive data It goes Low when an error has occurred in the printer or when the printer ...

Страница 138: ...SC A ESC Z ETX is sent from the host in the conditions below received data may be incorrect 1 When the printer is in Offline state 2 When an error has occurred in the printer Pin Assignments Note Depending on the host used it may need to loop CS and RS maintaining at High level on the host side Therefore make sure to re check the host before use Input Output Signals Pin no Signal Type Direction De...

Страница 139: ...t complies with USB2 0 standard 7 3 1 Basic Specifications 7 3 2 Pin Assignments Interface connector Series B plug Cable length 5m or less Twisted Pair Shielded Version USB 2 0 Maximum receive buffer capacity 2 95MB Pin No Description 1 VBus 2 Data D 3 Data D 4 GND Buffer near full Buffer near full 0MB 2 95MB Remaining 0 95MB Remaining 1 95MB occurred released ...

Страница 140: ...r Cable type For 10BASE T and 100BASE TX Cable length 100m or less Link Status LED Status LED lights up when establishing the LINK with Ethernet device or when receiving the packets LED Color Description LINK Green Lights up when establishing LINK SPEED Yellow Lights off when recognizing the connection to 10BASE T Lights up when recognizing 100BASE TX ...

Страница 141: ...se mode STATUS5 IP address 0 0 0 0 255 255 255 255 Subnet mask 0 0 0 0 255 255 255 255 Gateway address 0 0 0 0 255 255 255 255 IP address setting DHCP Disable Set by manual DHCP Enable Default Disable Set by manual RARP setting RARP Disable RARP Enable Default Disable IP address Subnet mask Gateway address can be set by printer setting tool in the accessory CD Maximum receive buffer capacity 2 95M...

Страница 142: ...yet to be verified Vista environments IP address and various items are settable by the utility Network setting tool 7 4 4 LPD Specifications LPD protocol complies with RFC1179 and handles the list of logical printer name as queue name such as lp sjis and euc When sending a job by LPR the transmission order of data file control file within the job does not affect the printing operation Notes A job ...

Страница 143: ...nly Example of TELNET command In MS DOS command prompt type in TELNET xxx xxx xxx xxx IP address and enter user name and password to advance to the display below Queue name Kanji filter applied Input Kanji code lp Not available N A sjis Available Shift JIS euc Available EUC For Local Area Network LAN Ethernet SATO PRINTER ModelName TELNET server Copyright 2010 C SATO Corporation login root root us...

Страница 144: ...tion When LPR or FTP is used the connection to Port1024 cannot be established 1 Print operation by 2 port connection Socket STATUS4 2 Print operation by 1 port connection Socket STATUS3 STATUS5 return Variable identifier Setting range Default Factory setting IP address 0 0 0 0 255 255 255 255 0 0 0 0 Externally obtained Subnet mask 0 0 0 0 255 255 255 255 0 0 0 0 Derived from IP address Gateway ad...

Страница 145: ...request will be rejected Socket CLOSE Onboard LAN Interface 1 Connecting and disconnecting the LAN cable while the computer is connected may result in a communica tion failure Do not connect and disconnect the LAN cable while starting up the printer Doing so may result in a communication failure Please restart the printer to recover from such an error 7 5 EXTERNAL SIGNAL INTERFACE EXT External sig...

Страница 146: ...not change while waiting for the end of label dispensing Changes the signal output direction by the service mode setting For more details refer to Section 7 5 2 Pin Assignments e g Input output connection 14 pin type JP7 Select input power supply SG ground Input Output 5 40V FG case ground 5 ƺ ƺ 13 5V LQ RXW Peripheral device Printer Type Description TYPE 1 Print end signal PREND remains Low befor...

Страница 147: ...e printer Wait for 1 second or more before you start controlling the signal Pin No Signal name Description I O Level Electric conditions voltage current MAX 1 Paper end Outputs a signal when paper end is detected Output Low 5V 400mA 2 GND SIGNAL GROUND ʊ ʊ ʊ 3 Ribbon end Outputs when ribbon end is detected Output High 5V 400mA 4 Machine error Outputs a signal when cover open head error or communic...

Страница 148: ...Section 7 Interface Specifications Page 7 14 HR2 Series Operator Manual This page is intentionally left blank ...

Страница 149: ...r Manual Page 8 1 APPENDIX The following information is provided 8 1 Positions of Sensors and Options 8 2 Operation Mode Selection 8 3 Base Reference Point 8 4 Base Reference Point Adjustment 8 5 Paper End 8 6 Ribbon End 8 7 Rewinder Full ...

Страница 150: ...ator Manual 8 1 POSITIONS OF SENSORS AND OPTIONS Head width 305dpi 609 dpi 768dot 1408dot 15 21mm 0 6 75 88mm 2 9 Print head GAP1 to 4 I Mark Printable width 56mm 2 2 Head width Feed direction 39 02mm 1 5 Dispenser r Tear off 28 0mm 1 1 1 2 3 4 ...

Страница 151: ...FF MODE With this mode of operation after printing the printer feeds the first outermost label so that it is fully extended out of the printer s front for removal Printing of the next label will not begin until the prior printed label has been removed This mode of operation is specifically suited for immediate application at the time of print Upon removal of the prior printed label the printer ret...

Страница 152: ...ition for printing in continuous mode 8 3 2 Tear off Mode The base position for printing and manual cutting in Tear off mode 8 3 3 Dispenser Mode The base position for printing and dispensing in Dispenser mode Feed direction Base position for printing I Mark GAP Base position for printing Base position for tear off printing Base position for tear off printing GAP I Mark Feed direction Base positio...

Страница 153: ...0 15 to 0 15 due to the above settings on LCD screen Note The above base position for printing will be the stop position when the GAP sensor is selected Adjustments Base Position for Printing Setup on LCD Adjustment mode PITCH Test Print mode PITCH POSITION 3 75mm to 3 75mm 0 15 to 0 15 3 75mm 0 15 Label feed direction Base reference point for printing Print head Adjustment for value No Adjustment...

Страница 154: ... LCD screen Notes The above dispense position will be the stop position when the GAP sensor is selected Tear off position is adjustable in the same manner Adjustments for Dispenser Tear off Stop position for Dispense Tear off mode Setup on LCD Adjustment mode OFFSET Test Print mode OFFSET POSITION 3 75mm to 3 75mm 0 15 to 0 15 3 75mm 0 15 Label feed direction Base reference point for printing Prin...

Страница 155: ...r off stop position will be adjusted if the criteria listed below are satisfied Power ON when cover opened closed just before powering off Cover open close Switching of sensor type GAP I MARK Changing of GAP sensor number Adjustments Stop position in Tear off mode only for first label Set up on LCD Small pitch test print in Tear off mode TEAR OFF TOP POS 3 75mm to 3 75mm 0 15 to 0 15 Stop position...

Страница 156: ...tch detects No paper state and notifies paper end error after feeding 15mm 8 5 2 Paper end detection in print motion When the Label End is less than 15mm 0 6 from the head position to the paper end sensor 2 1 15mm 0 6 Print head Label sensor 75 88mm 2 9 Feed direction 2 1 15mm 0 6 Print head Label sensor 75 88mm 2 9 Feed direction ...

Страница 157: ...ter 1 has been printed If the label pitch size between print head and label sensor 75 88mm 2 9 is 15mm 0 6 or more the printer will indicate paper end error soon after paper end is detected Release the error to resume printing 2 1 Label sensor Feed direction 1 Print head Label sensor Feed direction Print head 75 88mm 2 9 75 88mm 2 9 Printing step between print head and label sensor 75 88mm 2 9 15m...

Страница 158: ...will indicate the ribbon end error after the ribbon slit sensor detection of the error and 5mm 0 2 feeding Ribbon Rewinding Print head Ribbon Unwinding Spring Slit sensor Print direction Print head Spring Slit sensor Print direction Back sealing tape Ribbon Unwinding Ribbon Rewinding ...

Страница 159: ...n The printer will indicate rewinder full error when the state of rewinder full continues for approximately 50 msec If the error occurs while printing the printer will indicate rewinder full error after the printing is completed Rewinding capability is approximately 75m 246 feet with 100μ liner 8 7 2 Release of Rewinder Full Error Press FEED button to release the error move into Offline and ignore...

Страница 160: ...Extensive contact information of worldwide SATO operations can be found on the Internet at www satoworldwide com ...

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