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Q&A
Q: Failed to connect devices with headphones?
A: Please ensure your headphones in pairing mode. Then delete the pairing
record on the Bluetooth devices and reconnect with headphones.
Q: Failed to turn on the headphones?
A: Please check the battery status of your headphones.
Q: Can I replace the battery in the headphones?
A: No. These headphones use a built-in non-detachable Li-Polymer battery
which can not be replaced.
Q: Can I use the headphones while driving?
A: For your safety, we strongly recommend you do not use headphones while
driving in order to avoid distractions.
Q: Why is the connection sometimes disconnected within 10 meters?
A: If there are many WiFi routers, 4G signals, high-power electrical appliances
and etc when using, it may be interfering with the Bluetooth connection. It can
be solved by changing the environment or reconnecting.
Q: No sound from my computer or mobile phone?
A: Please check if the output channel of your computer supports the A2DP
profile. Also check the volume settings on your headphones and computer/
mobile phone.
Q: Why am I unable control the volume of a track playing on my mobile phone's
APPs?
Содержание Noisewall SR-BH600
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