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SOS HELP LINE
At Sanyo, fulfilling the needs of our customers is a priority. That’s
why we created our SOS customer service program that
guarantees satisfaction.
NATIONWIDE CUSTOMER SUPPORT
SOS is there to help you. Our friendly and knowledgeable product
specialists will quickly answer your questions about setup and use
of Sanyo telephone products. Simply call toll free from anywhere
in Canada to connect to our no-charge, SOS support and service
network:
1-800-263-2244
between 8:30 am – 7:00 pm EST
Or visit our website at
www.sanyoservice.com
, and click the
Customer Relations
button to get access to our FAQ’s (Frequently
Asked Questions) and other helpful features.
STAY-AT-HOME CONVENIENCE
It’s a nuisance making another trip to the store when you’re stuck.
Now with SOS, all that’s necessary is a quick call from your home
for product assistance.
HASSLE-FREE EXCHANGE
Should your Sanyo telephone require servicing due to a
manufacturing defect during the warranty period, SANYO Canada
will ship prepaid a replacement unit* within two business days
after receiving your defective unit.
Consumers are responsible for
the shipping costs of the unit back to Sanyo.
• For older, non-current models, replacement units may not be available, in
which case our regular warranty conditions will apply.
GUARANTEED QUALITY
All SOS replacement sets are checked and serviced by factory-
authorized technicians before being sent out.
SOS means you never have to worry.
C.O.D. and/or Collect shipments will not be accepted.
Unit must be returned to Sanyo in its original box with all
accessories, i.e.: owner’s manual, battery, adaptor, telephone cord,
etc.
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