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LIFETIME FRAME AND FORK WARRANTY
Santa Cruz Bicycles will repair or replace at its option any frame or rigid fork made by Santa Cruz
Bicycles it determines to be defective in materials or workmanship. The warranty will be in effect for
the lifetime of the frame or rigid fork and is available only to the original, registered owner. In order to
confirm that you are the original owner, please register using our
at the
time of purchase. Notwithstanding the foregoing, frames purchased prior to May 1, 2015 are covered
under the previously-existing warranty for five years from the original date of purchase.
LIFETIME BEARING WARRANTY
Santa Cruz Bicycles pivot bearings are warranted for life to the original owner of the bike. The return
process is simple: fill out the Warranty Bearing Replacement Form, upload a copy of your purchase
receipt, and we’ll get a new set of bearings out to you within 48 hours!
HANDLEBARS
Santa Cruz carbon handlebars are warranted against defects in materials and workmanship for a
period of five years from the original date of purchase.
NO-FAULT REPLACEMENT
Santa Cruz Bicycles will make replacement frame parts available to the original, registered owner
at a reduced charge in the event of a crash or other non-warranty situation for the life of the bike.
FILE A WARRANTY CLAIM
Something not right? Use our Warranty Claim Form to file a warranty claim. We’ll do everything we
can to get you back to riding as fast as possible.
If you have any other questions, or would like to follow up on a warranty claim, contact our Warranty
Department.
LIMITATIONS, EXCLUSIONS, AND DISCLAIMERS
The sole remedy available under the foregoing express warranty and all implied warranties is the
repair or replacement of defective parts with those of equal or greater value, as determined by
Santa Cruz Bicycles in its sole discretion. The warranty does not cover labor costs, custom finishes,
normal wear and tear, or damage from commercial use. The warranty is void if the part is modified
from its original condition in any manner or used outside normal intended use, as determined by
Santa Cruz Bicycles in its sole discretion. The warranty for damage arising from accidents, crashes
and other impacts is limited to offered replacement at a reduced charge as set forth above.
THE FOREGOING WARRANTY IS THE SOLE AND EXCLUSIVE WARRANTY OFFERED BY SANTA
CRUZ BICYCLES. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ALL OTHER
EXPRESS AND IMPLIED WARRANTIES (INCLUDING WITHOUT LIMITATION THE WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE) ARE HEREBY DISCLAIMED. TO
THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL SANTA CRUZ
BICYCLES OR ANY OF ITS OWNERS, OFFICERS, EMPLOYEES, REPRESENTATIVES, AGENTS, OR
AFFILIATES (OR ANY OF THEIR RESPECTIVE SUCCESSORS OR ASSIGNS) BE RESPONSIBLE OR
OTHERWISE LIABLE FOR ANY DIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING
FROM THE PURCHASE, USE, OR OWNERSHIP OF ITS PRODUCTS, INCLUDING WITHOUT
LIMITATION DAMAGES FOR PERSONAL INJURY, PROPERTY DAMAGE, OR ECONOMIC LOSSES,
WHETHER BASED ON CONTRACT, WARRANTY, NEGLIGENCE, PRODUCT LIABILITY, OR ANY
OTHER THEORY.
Some states and countries do not allow some or all of the foregoing exclusions or limitations, so
they may not apply to you. If any portion of the foregoing warranty (or the exclusions or limitations
thereto) is deemed invalid or unenforceable pursuant to applicable law, it shall be deemed modified
so as to be valid and enforceable to the maximum extent consistent with such law. This warranty
gives you specific legal rights, and you may also have other rights which vary from state to state and
country to country.
To print the forms mentioned above and to view the most current warranty information please visit
http://www.santacruzbicycles.com/en-US/warranties
WARRANTY
