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S&C IntelliTEAM II

®

Universal Interface Module

Instruction Sheet 1043-550

November 17, 2008© S&C Electric Company

Troubleshooting Instructions

Table of Contents

Section Page

Section Page

Introduction

Qualified Persons . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Read this Instruction Sheet . . . . . . . . . . . . . . . . . . 2
Retain this Instruction Sheet . . . . . . . . . . . . . . . . . . 2
Latest Document Release . . . . . . . . . . . . . . . . . . . . 2
Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Safety Information

Understanding Safety-Alert Messages . . . . . . . . . . 3
Following Safety Instructions . . . . . . . . . . . . . . . . . . 3
Replacement Instructions and Labels . . . . . . . . . . 3

Troubleshooting Problems

Applicable Software . . . . . . . . . . . . . . . . . . . . . . . . . 4
Troubleshooting Overview . . . . . . . . . . . . . . . . . . . . 4
Display Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Software Troubleshooting . . . . . . . . . . . . . . . . . . . . 7
Using IntelliLINK to Locate Problems . . . . . . . . . . . 9
Navigating the IntelliLINK Screens . . . . . . . . . . . . 10

Communication Diagnosis

. . . . . . . . . . . . . . . . . . . 13

Team Problems

Team Operation Screens . . . . . . . . . . . . . . . . . . . . 17
Individual Team Member Status . . . . . . . . . . . . . . 21
Team Member Task Operations . . . . . . . . . . . . . . . 27
Contract Status . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Team Member Action Path . . . . . . . . . . . . . . . . . . 31
Coach Activity . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Data Logging

Data Logging Setup . . . . . . . . . . . . . . . . . . . . . . . . 34
Historic Event View . . . . . . . . . . . . . . . . . . . . . . . . 39
Logging Status Points . . . . . . . . . . . . . . . . . . . . . . 65
Special Event Counters . . . . . . . . . . . . . . . . . . . . 72
System Startup History . . . . . . . . . . . . . . . . . . . . . 75
Historic Event Log . . . . . . . . . . . . . . . . . . . . . . . . . 76
Compact Flash Log . . . . . . . . . . . . . . . . . . . . . . . . 77
Viewing Compact Flash Data . . . . . . . . . . . . . . . . 77

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Содержание IntelliTEAM II

Страница 1: ...and Labels 3 Troubleshooting Problems Applicable Software 4 Troubleshooting Overview 4 Display Problems 6 Error Messages 6 Software Troubleshooting 7 Using IntelliLINK to Locate Problems 9 Navigating...

Страница 2: ...mmediate purchaser or end user for a period of 10 years from the date of shipment that the equipment delivered will be of the kind and quality specified in the contract description and will be free of...

Страница 3: ...ons are not followed NOTICE NOTICE identifies important procedures or requirements that can result in product or property damage if instructions are not followed Following Safety Instructions If you d...

Страница 4: ...m or due to a failure of the switch itself For this reason access to the switch control should be treated with the same safety precautions that would be applied when accessing other high voltage lines...

Страница 5: ...540 IntelliLINK software The OPERATION screens and TROUBLESHOOTING screens display information about the Interface Module and its operation For an explanation of these screens see Using IntelliLINK t...

Страница 6: ...splayed and try to connect to a snapshot that requires a different screenset Use the correct screenset To close the open screenset click File Close Screenset Then click File Open Snapshot In the Open...

Страница 7: ...etails see To Install The IntelliLINK Software in 1043 530 Times New Roman font is not on your system The project requires it Click OK to close the dialog box If the program cannot find the desired fo...

Страница 8: ...t the IntelliLINK software On the SETUP Team screen check that the Rtn to Norm Mode setpoint is set properly for this team Open or Closed B Check the present operation mode for each team member On the...

Страница 9: ...address At the SETUP Communications screen check which Communications RTU Address is used by this switch control Make sure the SCADA master station is sending commands for this control to the correct...

Страница 10: ...tus of various switch control settings any existing fault and error conditions To display the PRESENT CONDITIONS screen Click the Main button at the bottom of any IntelliLINK screen to go to the PRESE...

Страница 11: ...le is polling the external device the state of the remote mode will be displayed here If not programmed an N A will be displayed Fault Status This field will follow the phase fault status points If al...

Страница 12: ...these two bytes to match the screen set to the application version loaded into the Interface Module The remaining two bytes 00 02 are the application build revision Product Version Codes These eight...

Страница 13: ...this control is a member RTU Address This field shows the DNP RTU Address for the team member associated with the counts in the column below Xmit Count This field shows the number of original packets...

Страница 14: ...l Interface Module To display the Communications Diagnostics screen From the PRESENT CONDITIONS screen select the Comm Menu button and click the Comm Stats button to display the Communications Diagnos...

Страница 15: ...gered by the reception of unsolicited event messages from specific peer devices Binary Input Point List This is the total number of binary input points that may be mapped to SCADA point numbers This i...

Страница 16: ...that are queued and ready to be sent in the next event data request or the next unsolicited event report Route Table List This is the number of routing table entries that have been registered with DN...

Страница 17: ...Figure 6 TEAM OPERATION MENU Screen The TEAM OPERATION MENU screen Figure 6 shows a summary of the DNP RTU addresses for the teams where the Universal Interface Module is a member and the pres ent Re...

Страница 18: ...formation for each team member Team ID This is the name you entered in the Team ID setpoint on the SETUP Team screen Ready Status If the Operational Status Line Segment Status and Configuration Status...

Страница 19: ...n The team is in a transferred state but if an additional event occurs no further transfer is allowed Configuration Status This is the status of the user configuration parameters essential for team op...

Страница 20: ...rred Team Error Er An error has been detected within the team affecting the accuracy of the Line Segment Status Alt Source AS The line segment is being fed by an alternate source either directly from...

Страница 21: ...m is actively returning to a normal configuration Stop An error has been indicated either locally or remotely caus ing a stop transfer condition Fault This is a special transfer state that is used by...

Страница 22: ...creens It also indicated whether the switch control has been temporarily placed in manual operation mode The field can include a combination of possible values M The switch control has been temporaril...

Страница 23: ...Switch Operations Clear command They can also be cleared on the Team Sw Errors screen of the LCD or with a SCADA command ProRes The switch has been sent a Prohibit Restoration com mand Event Status T...

Страница 24: ...on that is the same for all members of the team Coach ID This field identifies the presently active coach If a coach is lost the next coach generated uses an identification sequence greater than the p...

Страница 25: ...Source This field shows the team database record for the switch through which the line segment is presently receiving power Segment Limit This is the number of line segments that are allowed to be re...

Страница 26: ...also require global execution at all team members TaskSeq This is the sequence number of the executing task TaskTTR This is the Time to Run of the executing task The lower part of the screen contains...

Страница 27: ...ID This is the identification for the task to be executed Own This is the team database record associated with the execution of this task Seq This is the sequence number of the executing task TTR This...

Страница 28: ...ed for a particular line segment a contract agent is used to track and secure the contract Every contract request is uniquely identified by the requesting agent the originating segment and the timesta...

Страница 29: ...age is being passed along Maint start The maintenance timer on an active contract has expired causing a maintenance action to occur Maint tickle This contract agent has not seen a maintenance message...

Страница 30: ...nted This value is generally 1 Load Rqst This field shows how much load will be picked up if the contract request is granted Maint Timer Once a request is granted this field shows the time remaining b...

Страница 31: ...ach event Due to the complexity of some Action Paths it is necessary to have the ability to back out of a series of steps Backing out of an Action Path may occur when one of the steps can not be perfo...

Страница 32: ...ated with the start of that step The list names that will be displayed are Action path done Close for xfer Contract request Contract terminate Block recloser Unblock recloser Block ground trip Unblock...

Страница 33: ...click the Operation Menu button then the Misc Operation Button and finally the Coach Activ ity button Figure 12 Coach Activity Screen This screen includes the following fields Number This field shows...

Страница 34: ...ted information and internal errors All Logs user oriented information internal errors and internal trace debugging information Dup Event Margin millisec Sometimes the UIM application will generate id...

Страница 35: ...lash card if it is present If the card is not present and the setpoint is set to Enabled an error message will be entered in the Historic Event Log each time Compact Flash access is attempted Logging...

Страница 36: ...page 71 However a small subset of the full Historic Event Log referred to as Historic Event View is available through the Historic Events screens as described below This small subset holds only 160 e...

Страница 37: ...r In the same way that the category of the event is ignored for the purposes of placing it into the Historic Event Log the Logging Level of the event see above is ignored for the purpose of loading it...

Страница 38: ...Since Historic Event Log is circular selecting Prev may cause the newest events to be displayed if the View currently holds the oldest and selecting Next may cause the oldest events to be displayed i...

Страница 39: ...the HTML logs as described in the Compact Flash Logging section on page 72 The Historic Event View screen Figure 12 shows a chronological listing of events The event message in conjunction with the D...

Страница 40: ...ent timestamps If you want to chronologically sort events that occurred on different controls you first need to manually synchronize all control clocks either through SCADA or the External Device Menu...

Страница 41: ...Code Location N A N A The master record was unable to be added to the peer device list due to either an incorrect parameter or the peer device list is full Normal DNP Old configuration remains in eff...

Страница 42: ...2 to 2048 bytes The fragment was discarded Extended DNP Bad frame length Actual Length Indicated Length N A Code Location The actual length of the received DNP frame does not match the length indicate...

Страница 43: ...ted in the object header during assembly of a response message The response process was aborted Extended DNP Event buffer overflow Point Type N A N A N A An overflow condition has been reached for the...

Страница 44: ...ist The list was full Extended DNP Map change callback registered A special function to be used to inform the application about map changes was successfully added to the list Extended DNP Mesg taken o...

Страница 45: ...l A peer device was unable to be added to the peer device list due to the buffer being full Extended DNP Peer device not on list Peer RTU Address N A N A N A The requested peer device was not found on...

Страница 46: ...invalid Route RTU Address Route Table Index Problem 1 address 2 port IP N A A problem was found with one of the configured route entries The route table will not be initialized until the problem is co...

Страница 47: ...buffer full Code Location N A N A N A No free buffer was found in the application layer transmit list The fragment may be retried or discarded Extended DNP Unknown master access restricted Source Add...

Страница 48: ...ved from the same source device All DNP Route config change detected A configuration change to the routing table was detected This change will be processed 30 seconds after the last change is detected...

Страница 49: ...Agent The granting agent declined the contract request The number for the specified agent is associated with the RTU address at the originating team member Note that this message can appear at any age...

Страница 50: ...l in the specified team No more tasks can be put on this list until one or more of the existing tasks have been completed Normal IntelliTEAM Error put member task list Team The list of pending member...

Страница 51: ...y a power up state by the existing coach being lost due to communications failure or by the existing coach data being inconsistent Normal IntelliTEAM Normally open sw auto open Team Rec A normally ope...

Страница 52: ...er of the specified team received a request to start the Return to Normal process This follows the end of the Return to Normal timer and the subsequent event request Normal IntelliTEAM RTN start event...

Страница 53: ...ssfully opened the switch position indicated Normal IntelliTEAM Switch open to break extended parallel During a closed transition Return to Normal the team member at a tie switch automatically opened...

Страница 54: ...kely to occur only during a 2nd contingency event Normal IntelliTEAM Adjust line segment count Team The UIM has increased or decreased the line segment count associated with the Line Segment Limit set...

Страница 55: ...ceiver busy Agent Agent A contract agent s receiver buffer was full so a contract message was dropped The numbers for the specified agent are associated with the RTU address at the originating team me...

Страница 56: ...old and regenerated by an adjacent team member The team record where the coach is going is also shown All IntelliTEAM Coach is held by member Team The coach for the specified team is being held by th...

Страница 57: ...r in the direction where the request is headed All IntelliTEAM Contract requires member wait Team The specified team is waiting for a contract to be requested granted or declined All IntelliTEAM Contr...

Страница 58: ...ask This occurs normally in the operation of the team as events are distributed throughout the team All IntelliTEAM Pending comm message cleared Team The coach has determined that a pending message is...

Страница 59: ...hile data was being written to it This is why it is necessary to disable CF logging either through the IntelliLINK screen or the faceplate keypad before removing the card Notify S C if you see this me...

Страница 60: ...nning this message is output All UIM Communication to E D stopped When BEGIN SETUP is set to Stopped this message is output All UIM Control device voltage loss cleared The UIM has detected the externa...

Страница 61: ...uts and binary counters is being sent to the external host device at the External Device Menu Module to Control Dev Polling Interval All UIM Data received from host device The DNP data poll requested...

Страница 62: ...atch is now cleared and the associated team is not prevented from being Ready All UIM Ground trip mismatch detected The UIM has detected an unexpected mismatch in Ground Trip setting between the prese...

Страница 63: ...ct and going to Running finds no errors this message is output All UIM Recloser blocked timer expired After the UIM has verified a close operation IntelliTEAM will wait an additional amount of time sp...

Страница 64: ...for this external device to determine the point s function Data 2 contains the operation requested on that point from the SCADA master All UIM Single phase VLoss trip active When the UIM is programme...

Страница 65: ...for the status clearing Therefore Status Points screens exist for convenience they do not provide any information that can not be deduced from the Historic Event Log that resides in memory and or on...

Страница 66: ...Counters feature is used In addition to showing the status table the screens allow to clear status point counters and timestamps and show the time of last status clearing That functionality is availab...

Страница 67: ...loading logic is inactive RTN in progress 515 IntelliTEAM Active while the team is returning the cir cuit to its normal configuration SCADA Prohibit Rest 516 IntelliTEAM Active when a SCADA command wa...

Страница 68: ...n Ready 526 IntelliTEAM IntelliTEAM active when the team is in the Ready to Transfer state This point will be inactive if the team is not in use contains an error condition or the line section repre s...

Страница 69: ...for subsequent events For this reason it is extremely important that standard safety practices are adhered to when working on a circuit that has been involved in automatic transfer and restoration Dis...

Страница 70: ...of the external device is active LOV Sect Enabled 349 UIM Active when teams are ready and IntelliTEAM instructs the UIM to enable extended loss of voltage operation if the UIM is programmed for this...

Страница 71: ...rammed for fault cycling and reset state is entered Remote Disabled 338 UIM Active when the host relay recloser device indicates it is not able to accept commands from a remote source The remote sourc...

Страница 72: ...about the occurrence In this way special event counter information can be made retrievable via SCADA Currently the application can have up to 32 special events which are contained on two screens linke...

Страница 73: ...while saving logs to CF card There may be many reasons for this but the message should come up very rarely if ever If this happens persistently replace the CF card to ensure continued logging and noti...

Страница 74: ...M This event occurs when a list of pending tasks that the coach carries between team members is full No more tasks can be put on this list until one or more of the existing tasks have been completed E...

Страница 75: ...in ascending chronological order There are two columns System Down Time Time when power to the control was lost Note that in the case when the system started up as a result of an application download...

Страница 76: ...act Flash even if historic event logging has been stopped for the in memory event log or the event does not satisfy logging criteria The UIM uses 100 pre allocated fixed size files to store historic e...

Страница 77: ...To File checkbox if you want to generate an HTML file on your disk 7 The log containing all events in the CF file you opened as a snapshot will be displayed in an Internet Explorer window unless the S...

Страница 78: ...78 S C Instruction Sheet 1043 550...

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