Samsung YP-R2CB, Руководство пользователя

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51
Troubleshooting
When you have a trouble using the player, try the following before contacting a service centre.
Problem Solution
My player will not
turn on.
•
Your player will not turn on if the battery is
completely drained. Recharge the battery
and turn the player on again.
• Press and hold the Power button for about
8-10 seconds to reset your player.
The buttons do
not work.
• Check if the touch screen and buttons are
locked.
• Check if the buttons or icons correspond to
the functions you want to activate.
• Press and hold the Power button for about
8-10 seconds to reset your player.
The screen
does not display
anything.
• The screen may not be visible under the
direct rays of the sun.
• If you set the <Screen time-out> option, the
player automatically turns off and locks the
screen when you perform no actions in the
specified period.
The battery
running time is
different from
what is written in
the user manual.
•
The battery running time may differ
depending on the current sound mode or
display settings.
•
The battery running time may decrease if
your player is left in a location with a high or
low temperature.
Problem Solution
Kies will not work
on a PC. Check if your PC meets PC requirements.
See "Recommended PC requirements."
My player will not
connect to a PC.
Run Windows Update on the PC. Select key
updates and service packs and update all.
When the update is completed, reboot the PC
and reconnect.
The file transfer is
too slow.
• Format your player in <Settings> →
<System>
→
<Format> and try again.
•
Stop all programs you are not using.
Running multiple programs simultaneously
can slow down the file transfer rate.
My player will not
play any files.
• Check if any playable files are stored in your
player.
• Check the size of the files to play. Your player
will not play files larger than 4 GB.
•
Check if the files are damaged.
•
Check if the battery is charged.
I cannot
download files to
my player.
• Check if the USB cable is correctly
connected. Reconnect it.
• Check if the memory is full.
•
Press and hold the Power button for about
8-10 seconds to reset your player.