Samsung WD12F9C9U4 series Скачать руководство пользователя страница 43

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English - 43

TROUBLESHOO

TING

Troubleshooting and information codes

Check these points if your washing machine...

PROBLEM

SOLUTION

Will not start

•

Make sure your washing machine is plugged in.

•

Make sure the door is firmly closed.

•

Make sure the water supply tap(s) are turned on.

•

Make sure to press the

Start/Pause

button.

Has no water or not enough

water

•

Turn the water supply on.

•

Make sure the water supply hose is not frozen.

•

Straighten the water supply hoses.

•

Clean the mesh filters of water supply intakes.

Has detergent remaining in

the detergent drawer after

the wash cycle is complete

•

Make sure your washing machine is running with sufficient water
pressure.

•

Make sure the detergent is added to the center of the detergent drawer.

Vibrates or is too noisy

•

Make sure your washing machine is on a level surface. If the surface is not
level, adjust the washing machine feet to level the appliance.

•

Make sure that the shipping bolts are removed.

•

Make sure your washing machine is not touching any other object.

•

Make sure the laundry load is balanced.

The washing machine does

not drain and/or spin

•

Straighten the drain hose. Straighten kinked hoses.

•

Make sure the debris filter is not clogged.

Door is locked shut or will

not open.

•

The door will not open until 3 minutes after the machine stops or the
power turns off.

Untitled-1 43

2015-11-06 4:25:19

Содержание WD12F9C9U4 series

Страница 1: ...WD12F9C9U4 Washing machine User manual imagine the possibilities Thank you for purchasing this Samsung product Untitled 1 1 2015 11 06 4 25 09 ...

Страница 2: ...rrounding temperature 15 Alcove or closet installation 15 Installing your washing machine 16 Using your washing machine 21 Detergent and Additives Information 21 Using the proper detergent 21 Using the detergent drawer 21 Using liquid detergent selected models 23 Doing laundry for the first time 23 Basic instructions 24 Using the control panel 25 Using the Cycle Selector 27 Eco Display 28 Child Lo...

Страница 3: ...er and drawer recess 41 Cleaning the mesh filter 41 Maintaining your washing machine 42 Repairing a frozen washing machine 42 Storing your washing machine 42 Troubleshooting and information codes 43 Check these points if your washing machine 43 Information codes 44 Cycle chart 45 Cycle chart 45 Appendix 46 Fabric care chart 46 Protecting the environment 46 Specifications 47 Sheet of household comb...

Страница 4: ...nd operating your washing machine Because the following operating instructions cover various models the characteristics of your washing machine may differ slightly from those described in this manual and not all warning signs may be applicable If you have any questions or concerns contact your nearest service centre or find help and information online at www samsung com Important safety symbols Wh...

Страница 5: ...r use in Europe This appliance can be used by children aged from 8 years and above and persons with reduced physical sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved Children shall not play with the appliance Cleaning and user maintenance shall not ...

Страница 6: ...er fuels including open fires Do not dry unwashed items in the tumble dryer Items that have been soiled with substances such as cooking oil acetone alcohol petrol kerosene spot removers turpentine waxes and wax removers should be washed in hot water with an extra amount of detergent before being dried in the tumble dryer Items such as foam rubber latex foam shower caps waterproof textiles rubber b...

Страница 7: ...ue which is used for exhausting fumes from appliances burning gas or other fuels The appliance must not be installed behind a lockable door a sliding door or a door with a hinge on the opposite side to that of the tumble dryer in such a way that a full opening of the tumble dryer door is restricted For use in Europe Children of less than 3 years should be kept away unless continuously supervised U...

Страница 8: ...laces a bag over its head it may suffocate When the appliance power plug or power cord is damaged contact your nearest service centre This appliance must be properly grounded Do not ground the appliance to a gas pipe plastic water pipe or telephone line This may result in electric shock fire an explosion or problems with the product Never plug the power cord into a socket that is not grounded corr...

Страница 9: ...ng sponge styrofoam attached to the bottom of the washing machine before using it Do not wash items contaminated with gasoline kerosene benzene paint thinner alcohol or other inflammable or explosive substances This may result in electric shock fire or an explosion Do not open the washing machine door by force while it is operating high temperature washing drying spinning Water flowing out of the ...

Страница 10: ...a water leak If a draining error occurs during an operation check if there is a draining problem If the washing machine is used when it is flooded because of a draining problem it may result in electric shock or fire Insert the laundry into the washing machine completely so that the laundry does not get caught in the door If laundry gets caught in the door it may result in damage to the laundry or...

Страница 11: ...t place any objects such as shoes food waste animals other than laundry into the washing machine This may result in damage to the washing machine or injury and death in the case of pets due to the abnormal vibrations Do not press the buttons using sharp objects such as pins knifes fingernails etc This may result in electric shock or injury Do not wash laundry contaminated by oils creams or lotions...

Страница 12: ...t Disposal of This Product Waste Electrical Electronic Equipment Applicable in countries with separate collection systems This marking on the product accessories or literature indicates that the product and its electronic accessories e g charger headset USB cable should not be disposed of with other household waste at the end of their working life To prevent possible harm to the environment or hum...

Страница 13: ...amaged during shipping or if you do not have all of the parts contact the Samsung Customer Service or your Samsung dealer 8 9 12 4 5 2 3 1 6 11 10 7 1 Release lever 2 Detergent drawer 3 Control panel 4 Door 5 Drum 6 Levelling feet 7 Work top 8 Plug 9 Drain hose 10 Emergency drain tube 11 Debris filter 12 Filter Cover Wrench Bolt hole covers Hose guide Cold water supply hose Hot water supply hose s...

Страница 14: ... modify the plug provided with the washing machine If it does not fit the outlet have a proper outlet installed by a qualified electrician Water supply Your washing machine will fill properly when your water pressure is between 50 kPa to 800 kPa A water pressure less than 50 kPa may cause a water valve failure and not allow the water valve to shut off completely Alternatively the washing machine c...

Страница 15: ... install your washing machine on a platform or poorly supported structure Surrounding temperature Do not install your washing machine in areas where the ambient temperature may drop below water s freezing point since your washing machine always retains some water in the water valve pump and hose areas Frozen water in the lines can cause damage to the belts the pump and other components Alcove or c...

Страница 16: ...t sources such as oil or gas Has enough space so that the washing machine doesn t stand on its power cord STEP 2 Removing the shipping bolts Before installing the washing machine you must remove all shipping bolts from the back of the unit 1 Loosen all the bolts with the wrench Optional 2 Hold the shipping bolt with your hand and pull it through the wide section of the hole Repeat for each shippin...

Страница 17: ...nless you tighten the lock nuts This may result in damage to the leveling feet STEP 4 Connecting the water and the drain Connecting the water supply hose WARNING Do not connect multiple water supply hoses together This may result in a water leak and electric shock due to the water leak If the hose is too short replace the hose with a longer high pressure hose 1 Connect the L shaped arm fitting for...

Страница 18: ... supply hose is not twisted or bent If the hose is twisted or bent there is a danger of a water leak and electric shock due to the water leak If necessary you can reposition the water supply hose at the washing machine end by loosening the L shaped arm fitting rotating the hose and retightening the L shaped arm fitting F 6 Turn on the water supply and ensure that no water leaks from the water supp...

Страница 19: ...hown A Connecting the drain hose The end of the drain hose can be positioned in three ways Over the edge of a wash basin The drain hose must be placed at a height between 60 cm and 90 cm To keep the drain hose spout bent use the supplied plastic hose guide A Secure the guide to the wall with a hook or to the tap with a piece of string to prevent the drain hose from moving 60 90 cm A ln a sink drai...

Страница 20: ...e LCD display language If you want to change the LCD display language hold down the Rinse and Spin buttons at the same time for 3 seconds STEP 7 Running Calibration Mode Your Samsung washing machine detects the weight of the laundry automatically For a more accurate weight detection it is recommended running Calibration Mode immediately after installing the washing machine Follow the steps below t...

Страница 21: ... to not rinse properly or result in the overflow becoming blocked CAUTION Use only a neutral liquid detergent for wool when you use the Wool cycle When you use powder detergent with the Wool cycle it may remain on the laundry and cause damage to the laundry such as discolouration Using the detergent drawer Your washing machine has separate compartments for dispensing detergent and fabric softener ...

Страница 22: ...o the softener compartment if required Do not exceed the MAX line Concentrated or thick fabric softener and conditioner must be diluted with a little water before adding it to the compartment prevents the overflow from becoming blocked CAUTION Do not add powder or liquid detergent to the softener compartment 4 When using the Pre Wash function add the recommended amount of laundry detergent into th...

Страница 23: ...N Remove the liquid detergent container when you use powder detergent A Doing laundry for the first time Before doing laundry for the first time you must run a complete empty cycle i e without laundry 1 Turn on the water supply to the washing machine 2 Add a little detergent to the main wash compartment in the detergent drawer 3 Press the Power button to turn the power on 4 Turn the Cycle Selector...

Страница 24: ...on When you turn your washing machine on the last used setting is reflected on the control panel However if the last used setting was Deodorization Sanitization Cotton Dry Synthetics Dry Eco Drum Clean Rinse Spin or Spin cycle this function is not applied If you turn the Cycle Selector even slightly after turning the washing machine on this function will not be applied and the control panel is res...

Страница 25: ...0 1000 1200 1400 rpm Rinse hold The laundry remains soaking in the final rinse water Either a drain or spin cycle must be performed to unload the laundry No spin The laundry remains in the drum and no spin cycle is performed after the final drain 6 Dry button Press this button repeatedly to cycle through the available drying options Cupboard Extra Dry Iron Time Dry 30 min 1 00 h 1 30 h 2 00 h 2 30...

Страница 26: ... 3 hours to 19 hours in one hour increments The hour displayed indicates the time when the wash will finish 11 Start Pause button Press this button to pause and restart a cycle 12 My Cycle button Customize your own cycle by choosing your frequently used cycle temperature spin speed soil level and additional functions For detailed information refer to the My cycle section on page 29 13 Power button...

Страница 27: ...s recommended No detergent or bleach is required Deodorization An Air Wash cycle with a high temperature and powerful air current helps to remove bad odors from the laundry For detailed information refer to the Air Wash section on page 31 Sanitization An Air Wash cycle with a high temperature and powerful air current helps to deodorize and sanitize the laundry For detailed information refer to the...

Страница 28: ...wash cycle you ve chosen can t be changed Activating Deactivating If you want to activate or deactivate the Child Lock function hold down the Temp and Rinse buttons at the same time for 3 seconds The Child Lock indicator will light up when this feature is activated When the Child Lock function is activated only the Power button works The Child Lock function remains on even after the power is turne...

Страница 29: ...ze your own course so that you can select it using just one button Setting My Cycle 1 Press the Power button to turn the power on 2 Turn the Cycle Selector to select a cycle 3 Select additional functions if required 4 Hold down the My Cycle button for longer than 3 seconds to save the selected cycle and functions When saving is complete the relevant indicators of the selected cycle and functions w...

Страница 30: ...aby Care Cannot be deactivated 15 Quick Wash Deactivated Can be activated Eco Drum Clean Cannot be activated Activating Deactivating Press the Eco Bubble button to activate or deactivate the Eco Bubble function The lamp on the Eco Bubble button will light up when this feature is activated Once a wash cycle starts you cannot activate deactivate the Eco Bubble function Using the specified amount of ...

Страница 31: ...lothes full of starch may become deformed Hard bedding Wooden pillows and neck rests Pillows or blankets filled with plastic beads or buckwheat Electric blankets furry or bulky blankets Latex pillows 1 Turn on the water supply to the washing machine 2 Open the door 3 Add laundry into the drum loosely The recommended maximum load capacity for the Air Wash cycles is 1 kg or less one or two items If ...

Страница 32: ...ion is only available when selecting the Cotton Synthetics Super Eco Wash and Baby Care cycles It is only necessary if your clothing is heavily soiled 7 Use the Cycle Selector to select the appropriate cycle according to the type of material Cotton Synthetics Super Eco Wash Outdoor Care Baby Care and Wool The relevant indicators will light up on the control panel 8 If only drying is neccessary sel...

Страница 33: ...nal temperature The cooling cycle will run for approximately 10 20 minutes up to 60 minutes and the cycle is only finished after the cooling cycle is completed Pausing the wash Within 5 minutes of starting a wash it is possible to add remove laundry items 1 Press the Start Pause button to unlock the door If the water level inside the drum is too high the Door Lock indicator lights up and the door ...

Страница 34: ...is option to dry laundry such as cotton underwear and linen 8 kg 3 kg Extra Dry Use this option to dry heavy garments such as jeans and corduroys 8 kg 3 kg Iron Use this option to finish the drying cycle in a moist state ideal for easy ironing 8 kg 3 kg Manual Drying Time Dry Use this option to dry the laundry for the specified period of time depending on the fibres amount of laundry quantity and ...

Страница 35: ...ndry and the most efficient wash Always check the care label on clothing before washing Sort and wash your laundry according to the following criteria Care Label Sort laundry into cottons mixed fibres synthetics silks wools and rayons Colour Divide whites and colours Wash colour items separately Size Placing items of different sizes in the same load will improve the wash action Sensitivity Wash de...

Страница 36: ...unbalanced the spin efficiency may be reduced When washing bedding or bedding covers the wash time may be lengthened or the spin efficiency may be reduced For bedding or bedding covers the recommended maximum spin cycle speed is 800 rpm and the load capacity is 2 0 kg or less CAUTION Make sure to insert brassieres water washable into a laundry net to be purchased separately The metal parts of the ...

Страница 37: ... close the detergent drawer CAUTIONS when using a cleaning agent with the Eco Drum Clean cycle You can clean the drum without a cleaning agent when you use the Eco Drum Clean cycle If you want to use a cleaning agent with this cycle for better results please follow the instructions below exactly There are two types of drum cleaning agents powder and liquid cleaning agents To use liquid cleaning ag...

Страница 38: ... do not run the Eco Drum Clean cycle after 6 washes the Eco Drum Clean alarm screen will not appear any more Note that this does not indicate that there is a problem with the washing machine Although the Eco Drum Clean auto alarm function usually operates once a month the frequency may differ depending on how often the washing machine is used Eco Drum Clean Clean your drum after 40 washes If the a...

Страница 39: ...f the emergency drain tube C into a bowl B 5 Hold the emergency drain cap B at the end of the emergency drain tube C and slowly pull it out 6 Allow all the water to flow into a bowl 7 Reinsert the emergency drain cap and the emergency drain tube 8 Close the filter cover C For models with the filter safety cap To open push in and then turn the filter safety cap counterclockwise The spring in the ca...

Страница 40: ...out draining the remaining water the remaining water may trickle out 3 Unscrew the debris filter cap A by turning it to the left A 4 Wash any dirt or other material from the debris filter Make sure the drain pump propeller behind the debris filter is not blocked 5 Replace the debris filter 6 Close the filter cover Make sure to replace the debris filter after cleaning it If the debris filter is not...

Страница 41: ...he mesh filter You should clean the mesh filter at least once a year or when the 4E error code is displayed 1 Unplug the washing machine from the electrical outlet 2 Turn off the water supply to the washing machine 3 Disconnect the L shaped arm fitting for the water supply hose from the water supply intake at the back of the machine by turning part A To prevent water from running out due to the ai...

Страница 42: ... washing machine can be damaged if water is left in the hoses and internal components before storage Prepare your washing machine for storage as follows 1 Select the Cotton cycle press the 15 Quick Wash button and run your washing machine without laundry for this cycle 2 Unplug the washing machine from the electrical outlet 3 Turn off the water supply to the washing machine 4 Remove all water supp...

Страница 43: ...cle is complete Make sure your washing machine is running with sufficient water pressure Make sure the detergent is added to the center of the detergent drawer Vibrates or is too noisy Make sure your washing machine is on a level surface If the surface is not level adjust the washing machine feet to level the appliance Make sure that the shipping bolts are removed Make sure your washing machine is...

Страница 44: ... unbalanced Redistribute the load Washing one item i e blanket pillow or a large towel can cause weight shift during the spin cycle if the weight shift occurs then the UE error code may be displayed CE 3E UC H2E Call the Samsung Customer Service 4E2 Make sure the cold water supply hose is firmly connected to the cold water tap If it is connected to the hot water tap the laundry may be deformed dur...

Страница 45: ...ycle with a prewash takes approx 20 minutes longer 2 Please run Calibration Mode after the installation refer to the STEP 7 Running Calibration Mode section on page 20 3 Since this washing machine comes with the Last Memory function to remove the Last Memory setting and use the original startup settings you need to clear the last used setting on the control panel For information on how to clear th...

Страница 46: ...and wash only Dry flat Dry clean only Can be hung to dry Can be bleached in cold water Dry on clothes hanger Do not bleach Tumble dry normal heat Can be ironed at 200 C max Tumble dry reduced heat Can be ironed at 150 C max Do not tumble dry Can be ironed at 100 C max Protecting the environment This appliance is manufactured from recyclable materials If you decide to dispose of this appliance plea...

Страница 47: ...a 800 kPa WATER VOLUME 78 ℓ NET WEIGHT 77 kg POWER CONSUMPTION WASHING 220 V 150 W 240 V 150 W WASH AND HEATING 220 V 2000 W 240 V 2400 W SPIN 230 V 600 W 240 V 600 W DRY 220 V 1600 W 240 V 1900 W PUMPING 30 W SPIN REVOLUTIONS rpm 1400 The appearance and specifications of the product are subject to change without prior notice for purposes of product enhancement Untitled 1 47 2015 11 06 4 25 21 ...

Страница 48: ...Programs to which the information on the label and the Sheet relate Washing Cotton 60 C Intensive Eco Bubble Drying Cotton Dry Spin 1400 rpm Estimated annual consumption for a 4 person household always using the drier 200 cycles Energy Consumption kWh yr 1632 Water Consumption ℓ 36000 Estimated annual consumption for a 4 person household never using the drier 200 cycles Energy Consumption kWh yr 3...

Страница 49: ...Memo Untitled 1 49 2015 11 06 4 25 22 ...

Страница 50: ...Memo Untitled 1 50 2015 11 06 4 25 22 ...

Страница 51: ...Memo Untitled 1 51 2015 11 06 4 25 22 ...

Страница 52: ...QUESTIONS OR COMMENTS COUNTRY CALL OR VISIT US ONLINE AT UK 0330 SAMSUNG 7267864 www samsung com uk support EIRE 0818 717100 www samsung com ie support DC68 03357H 02 Untitled 1 52 2015 11 06 4 25 22 ...

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