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About your phone

Caution: 

Use only charging devices that are 

approved by Samsung. Samsung accessories 

are designed for your device to maximize 

battery life. Using other accessories may void 

your warranty and may cause damage

Charge the phone

Before turning on your phone, charge it fully.

Customize your phone

Pinch a home screen to change the look and feel of your device:

USB/Charger port

My carrier

This guide provides you with the information you 
need to get started. For more information and 
additional support, please visit  

T-Mobile.com/support

 where you can:

•  Register at 

my.t-mobile.com

 to check 

your minutes, pay your bill, upgrade your 
phone, and change your rate plan.

•  Review your device’s User Manual and 

troubleshooting FAQs.

•  View the latest troubleshooting solutions 

in the Support Forums or ask a question 
of your own.

Access account information:

1.  From a home screen swipe up, and then tap

 

T-Mobile 

folder > 

 

T-Mobile

.

2.  Choose from an available category.

Services

If you are a new T-Mobile

®

 customer and your 

service is not yet activated, call Customer Care 
at 1.800.937.8997 and a T-Mobile Activations 
representative will assist you.

You need the following information when 
activating service:

•  Your Service Agreement and the agent 

code on your Agreement

•  Your name, home address, home phone 

number, and billing address 

Note: 

For business and government accounts, 

please provide the name of the organization, the 

address, and the tax ID.

•  Your Social Security number, current 

driver’s license number, and date of birth 

for credit check purposes 

•  Your choice of T-Mobile rate plan and 

services (see 

T-Mobile.com

 for the latest 

plan information) 

•  SIM serial number and IMEI number 

(located on the box barcode label) 

Service or use is your agreement to T-Mobile’s 
Terms and Conditions. 

T-Mobile requires 

Arbitration of Disputes unless, for new 
customers, you opt-out within 30-days, or for 
existing customers, you previously opted-out.

 

Failure to activate service within 30-days from 
purchase will also be considered acceptance.  

For details, see T-Mobile’s Terms and 
Conditions at

 

T-Mobile.com/terms-conditions

.

Samsung Care

How can we help you?

Get to know your product 

•  To access user manuals, tips and more visit 

Samsung.com/us/support

Ask the community 

•  To ask questions and get solutions 

from other Samsung customers visit 

us.community.samsung.com

Contact us for support

•  For hardware or software support call us at 

1.800.SAMSUNG or visit  

Samsung.com/us/support/contact

• 

To fi

nd a service location near you visit 

support-us.samsung.com/cyber/locator/
asc_locator.jsp

.

Camera

Flash

Camera

+

-

Volume 

Recents

Back

Home

Power/Lock

Wallpaper

Themes

Widgets

Home screen  

settings

Bixby

Set reminders, send 
messages, search and 
access content on your 
phone and Internet.

From a home screen, 
swipe right, and follow 
the prompts.

Note: 

For more 

information about 
Bixby, visit  

Samsung.com/us/
support/owners/
app/Bixby

.

Welcome

Start Guide

Set up your phone

With the screen facing up, insert the tool that came 

with your phone into the hole on the SIM/microSD™ 

card tray to open it.

Insert the microSD card or SIM into the tray with the 

gold contacts facing down (as shown) and carefully 

slide the tray back into the phone.

Note: 

The microSD card is sold separately.

From a home screen, swipe up, and tap  

Settings

 

 to customize, connect or turn on 

options to personlize your phone:

• 

Connections 

 

Connect to a Wi-Fi network, Bluetooth device 
and other connection options.

• 

Sounds and vibration 

 

Set device volume and sounds.

• 

Display   

Customize the home screen and display 
brightness.

• 

Lock screen   

Select a screen lock type and set security 
options. 

• 

Biometrics and security   

Set biometric security options.

Note: 

This phone only supports facial 

recognition.

Printed in Mexico

GH68-49197A_Rev_1.1

P10000072

THE BACK COVER IS NOT REMOVABLE

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