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Data Services FAQs
How will I know when my phone is ready for data service?
Your user name (for example,
)
will be displayed when you access
Menu > Settings/
Tools > Settings > Phone Information > Phone Number/
User ID
.
How do I sign in for the first time?
You are automatically signed in to access data services
when you turn on your phone.
How do I know when my phone is connected to data
services?
Your phone automatically connects when you use data
service or an incoming message arrives. You will also
see the
or
indicator.
Can I make calls and use data services at the same time?
You can receive calls while data is active. You can
place an outgoing call anytime, but it will interrupt any
in-progress data session.
When is my data connection active?
Your connection is active when data is being
transferred. Outgoing calls are allowed. When active,
the
or
indicator is animated on the display
screen.
When is my data connection dormant?
If your phone receives no data for 10 seconds, the
connection goes dormant. When the connection is
dormant, you can make and receive voice calls. (The
connection may become active again quickly.) If your
phone receives no data for an extended period, the
connection will terminate.
Important Privacy Message
– Sprint’s policies often do no
apply to third-party applications. Third-party applications may
access your personal information or require Sprint to disclose
your customer information to the third-party application
provider. To find out how a third-party application will collect,
access, use, or disclose your personal information, check the
application provider’s policies, which can usually be found on
their website. If you aren’t comfortable with the third-party
application’s policies, don’t use the application.
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