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Section 14: Warranty Information
Standard Limited Warranty
What is Covered and For How Long?
SAMSUNG TELECOMMUNICATIONS AMERICA, LLC (“SAMSUNG”)
warrants to the original purchaser (“Purchaser”) that SAMSUNG’s
phones and accessories (“Products”) are free from defects in
material and workmanship under normal use and service for the
period commencing upon the date of purchase and continuing for
the following specified period of time after that date:
What is Not Covered?
This Limited Warranty is conditioned upon
proper use of Product by Purchaser. This Limited Warranty does
not cover: (a) defects or damage resulting from accident, misuse,
abnormal use, abnormal conditions, improper storage, exposure
to moisture or dampness, neglect, unusual physical, electrical or
electromechanical stress, or defects in appearance, cosmetic,
decorative or structural items, including framing, and any non-
operative parts unless caused by SAMSUNG; (b) defects or
damage resulting from excessive force when pressing on a touch
screen; (c) equipment that has the serial number or the
enhancement data code removed, defaced, damaged, altered or
made illegible; (d) any plastic surfaces or other externally
exposed parts that are scratched or damaged due to normal use;
(e) malfunctions resulting from the use of Product in conjunction
or connection with accessories, products, or ancillary/peripheral
equipment not furnished or approved by SAMSUNG; (f) defects or
damage from improper testing, operation, maintenance,
installation, service, or adjustment not furnished or approved by
SAMSUNG; (g) defects or damage from external causes such as
collision with an object, or from fire, flooding, sand, dirt,
windstorm, lightning, earthquake, or from exposure to weather
conditions, or battery leakage, theft, blown fuse, or improper use
of any electrical source; (h) defects or damage caused by cellular
signal reception or transmission, or viruses or other software
problems introduced into the Product; (i) any other acts which are
not the fault of SAMSUNG; or (j) Product used or purchased
outside the United States. This Limited Warranty covers batteries
only if battery capacity falls below 80% of rated capacity or the
Phone
1 Year
Batteries
1 Year
Leather Case
90 Days
Holster
90 Days
Other Phone Accessories
1 Year
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