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Troubleshooting

97

The touch screen responds slowly or improperly

•

If you attach a protective cover or optional accessories to the touch screen, the touch
screen may not function properly.

•

If you are wearing gloves, if your hands are not clean while touching the touch screen,
or if you tap the screen with sharp objects or your fingertips, the touch screen may
malfunction.

•

The touch screen may malfunction in humid conditions or when exposed to water.

•

Restart your device to clear any temporary software bugs.

•

Ensure that your device software is upgraded to the latest version.

•

If the touch screen is scratched or damaged, visit a Samsung Service Centre.

Your device freezes or has fatal errors

If your device freezes or hangs, you may need to close applications or reinsert the battery and
turn on the device to regain functionality. If your device is frozen and unresponsive, press and
hold the Power button for more than 7 seconds to reboot.
If this does not solve the problem, perform a factory data reset. On the Applications screen,
tap

Settings

→

Backup and reset

→

Factory data reset

→

Reset device

→

Delete all

.

Before performing the factory data reset, remember to make backup copies of all important
data stored on the device.
If the problem is still not resolved, contact a Samsung Service Centre.

Calls are not connected

•

Ensure that you have accessed the right cellular network.

•

Ensure that you have not set call barring for the phone number you are dialling.

•

Ensure that you have not set call barring for the incoming phone number.

Others cannot hear you speaking on a call

•

Ensure that you are not covering the built-in microphone.

•

Ensure that the microphone is close to your mouth.

•

If using a headset, ensure that it is properly connected.

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Содержание SM-G355M/DS

Страница 1: ...www samsung com User Manual SM G355M DS SM G355M SM G355H ...

Страница 2: ...ons and the environment that it is used in Available features and additional services may vary by device software or service provider Applications and their functions may vary by country region or hardware specifications Samsung is not liable for performance issues caused by applications from any provider other than Samsung Samsung is not liable for performance issues or incompatibilities caused b...

Страница 3: ... violations of your Samsung licence agreement and will void your warranty Instructional icons Warning situations that could cause injury to yourself or others Caution situations that could cause damage to your device or other equipment Note notes usage tips or additional information Copyright Copyright 2014 Samsung Electronics This guide is protected under international copyright laws No part of t...

Страница 4: ... Samsung Electronics Bluetooth is a registered trademark of Bluetooth SIG Inc worldwide Wi Fi Wi Fi Protected Setup Wi Fi Direct Wi Fi CERTIFIED and theWi Fi logo are registered trademarks of theWi Fi Alliance All other trademarks and copyrights are the property of their respective owners ...

Страница 5: ... Using dual SIM or USIM cards Basics 21 Indicator icons 22 Using the touch screen 25 Rotating the screen 26 Notifications 27 Home screen 29 Applications screen 30 Using applications 31 Entering text 32 Connecting to aWi Fi network 33 Setting up accounts 34 Transferring files 35 Securing the device 37 Upgrading the device Communication 38 Phone 43 Contacts 46 Messages 47 Email 49 Google Mail 51 Han...

Страница 6: ...ime 94 Accessibility 95 Accessories 95 Printing 95 About device Troubleshooting Application media stores 67 Play Store 68 Samsung Apps 68 Play Books 69 Play Movies TV 69 Play Music 69 Play Games 69 Play Newsstand Utilities 70 Memo 71 S Planner 72 Drive 73 Clock 74 Calculator 75 Voice Recorder 76 Google 77 Voice Search 77 My files 79 Downloads Travel local 80 Maps Settings 81 About Settings 81 Wi F...

Страница 7: ...evice layout Microphone Touch screen Earpiece Multipurpose jack Home button Recent apps button Power button Front camera Back button Volume button Main antenna Speaker Headset jack GPS antenna Rear camera Flash Back cover ...

Страница 8: ...n in humid conditions or when exposed to water Buttons Button Function Power Press and hold to turn the device on or off Press and hold for more than 7 seconds to reset the device if it has fatal errors or hang ups or freezes Press to lock or unlock the device The device goes into lock mode when the touch screen turns off Recent apps Tap to open the list of recent applications Home Press to return...

Страница 9: ...ifications are subject to change without prior notice You can purchase additional accessories from your local Samsung retailer Make sure they are compatible with the device before purchase Other accessories may not be compatible with your device Use only Samsung approved accessories Malfunctions caused by using unapproved accessories are not covered by the warranty service Availability of all acce...

Страница 10: ... provided by the mobile telephone service provider and the included battery Only microSIM cards work with the device 1 Remove the back cover Be careful not to damage your fingernails when you remove the back cover Do not bend or twist the back cover excessively Doing so may damage the cover ...

Страница 11: ... with the gold coloured contacts facing downwards Insert the primary SIM or USIM card into SIM card slot 1 1 and the secondary SIM or USIM card into SIM card slot 2 2 1 2 Single SIM models Insert the SIM or USIM card with the gold coloured contacts facing downwards ...

Страница 12: ...M card slot If a memory card happens to be lodged in the SIM card slot take the device to a Samsung Service Centre to remove the memory card Use caution not to lose or let others use the SIM or USIM card Samsung is not responsible for any damages or inconveniences caused by lost or stolen cards 3 Insert the battery 2 1 4 Replace the back cover ...

Страница 13: ...Getting started 13 Removing the SIM or USIM card and battery 1 Remove the back cover 2 Dual SIM models Pull out the battery and then the SIM or USIM card Single SIM models Pull out the SIM or USIM card ...

Страница 14: ...e charger is connected Allow a depleted battery to charge for a few minutes before turning on the device If you use multiple applications at once network applications or applications that need a connection to another device the battery will drain quickly To avoid disconnecting from the network or losing power during a data transfer always use these applications after fully charging the battery Cha...

Страница 15: ...rger to a Samsung Service Centre After fully charging disconnect the device from the charger First unplug the charger from the device and then unplug it from the electric socket Do not remove the battery before removing the charger This may damage the device To save energy unplug the charger when not in use The charger does not have a power switch so you must unplug the charger from the electric s...

Страница 16: ...ory card Your device accepts memory cards with maximum capacities of 64 GB Depending on the memory card manufacturer and type some memory cards may not be compatible with your device Some memory cards may not be fully compatible with the device Using an incompatible card may damage the device or the memory card or corrupt the data stored in it Use caution to insert the memory card right side up Th...

Страница 17: ...oval On the Home screen tap Settings Storage Unmount SD card 1 Remove the back cover and battery 2 Pull out the memory card 3 Replace the battery and back cover Do not remove the memory card while the device is transferring or accessing information Doing so can cause data to be lost or corrupted or damage to the memory card or device Samsung is not responsible for losses that result from the misus...

Страница 18: ...does not cover loss of data resulting from user actions Turning the device on and off When turning on the device for the first time follow the on screen instructions to set up your device Press and hold the Power button for a few seconds to turn on the device Follow all posted warnings and directions from authorised personnel in areas where the use of wireless devices is restricted such as aeropla...

Страница 19: ...ecified period To unlock the device press the Power button or the Home button when the touch screen is turned off tap anywhere on the screen and then flick your finger in any direction Adjusting the volume Press theVolume button up or down to adjust the ringtone volume or to adjust the sound volume when playing music or video Switching to silent mode Use one of the following methods Press and hold...

Страница 20: ...ages on each card While you are on a call on one card you can answer a new call on the other card When you answer the second call the first call will be placed on hold Changing the display name and icon of SIM or USIM cards On the Home screen tap Settings SIM card manager Select a SIM or USIM card and tap Select icon or Register name Set a display name and icon for each card Switching between card...

Страница 21: ...g SIM or USIM card dual SIM models Roaming outside of normal service area GPRS network connected EDGE network connected UMTS network connected HSDPA network connected HSPA network connected Wi Fi connected Bluetooth feature activated GPS activated Call in progress Missed call Connected to computer No SIM or USIM card New text or multimedia message Alarm activated Mute mode activated Vibration mode...

Страница 22: ... tap it with anything sharp or apply excessive pressure to it with your fingertips The device may not recognise touch inputs close to the edges of the screen which are outside of the touch input area Leaving the touch screen idle for extended periods may result in afterimages screen burn in or ghosting Turn off the touch screen when you do not use the device Finger gestures Tapping To open an appl...

Страница 23: ... more than 2 seconds to access available options Dragging To move an icon thumbnail or preview to a new location tap and hold it and drag it to the target position Double tapping Double tap on a webpage or image to zoom in a part Double tap again to return ...

Страница 24: ...ht on the Home screen or the Applications screen to see another panel Flick up or down to scroll through a webpage or a list such as contacts Pinching Spread two fingers apart on a webpage map or image to zoom in a part Pinch to zoom out ...

Страница 25: ...atically adjust to fit the new screen orientation To prevent the display from rotating automatically open the notifications panel and deselect Screen rotation Some applications do not allow screen rotation Some applications display a different screen depending on the orientation The calculator turns into a scientific calculator when rotated to landscape ...

Страница 26: ...te or deactivate theWi Fi feature Location Activate or deactivate the GPS feature Sound Activate or deactivate silent mode You can vibrate or mute your device in silent mode Screen rotation Allow or prevent the interface from rotating when you rotate the device Bluetooth Activate or deactivate the Bluetooth feature Mobile data Activate or deactivate the data connection Wi Fi hotspot Activate or de...

Страница 27: ...preview Moving an item Tap and hold an item and drag it to a new location To move it to another panel drag it to the side of the screen Removing an item Tap and hold an item and drag it to the rubbish bin that appears at the top of the Home screen When the rubbish bin turns red release the item Rearranging panels Adding a new panel Pinch on the screen and tap Moving a panel Pinch on the screen tap...

Страница 28: ...plications that provide convenient functions and information on your Home screen To use them add widgets from the widgets panel to the Home screen Some widgets connect to web services Using a web based widget may result in additional charges The widgets available may vary depending on the region or service provider On the Home screen tap and hold the empty area tap Widgets Scroll left or right on ...

Страница 29: ... another panel drag it to the side of the screen Organising with folders Put related applications together in a folder for convenience Tap and hold an application drag it to Create folder and then enter a folder name Put applications into the new folder by dragging Installing applications Use application stores such as Samsung Apps to download and install applications Uninstalling applications Tap...

Страница 30: ...ns This device can run many different types of applications ranging from media to Internet applications Opening an application On the Home screen or the Applications screen select an application icon to open it Some applications are grouped into folders Tap a folder and then tap an application to open it Opening from recently used applications Tap to open the list of recently used applications Sel...

Страница 31: ...ard to use Using the Samsung keyboard Changing the keyboard layout Tap select a language and then tap Qwerty keyboard or 3x4 keyboard On the 3x4 keyboard a key has three or four characters To enter a character tap repeatedly the key corresponding to the character The keyboard layout may not be changed in some languages Break to the next line Delete a preceding character Enter numerals and punctuat...

Страница 32: ...language or add languages for the voice recognition tap the current language Copying and pasting Tap and hold over text drag or to select more or less text and then tap Copy to copy or Cut to cut The selected text is copied to the clipboard To paste it into a text entry field tap and hold at the point where it should be inserted and then tap Paste Connecting to aWi Fi network Connect the device to...

Страница 33: ...t ForgettingWi Fi networks Any network that has ever been used including the current network can be forgotten so the device will not automatically connect to it Select the network in the networks list and then tap Forget Setting up accounts Google applications such as Play Store require a Google account and Samsung Apps requires a Samsung account Create Google and Samsung accounts to have the best...

Страница 34: ...formation with Samsung devices Download the latest Samsung Kies from the Samsung website 1 Connect the device to the computer using the USB cable Samsung Kies launches on the computer automatically If Samsung Kies does not launch double click the Samsung Kies icon on the computer 2 Transfer files between your device and the computer Refer to the Samsung Kies help for more information Connecting wi...

Страница 35: ... 3 Transfer files between your device and the computer Securing the device Prevent others from using or accessing personal data and information stored in the device by using the security features The device requires an unlock code whenever unlocking it Setting a pattern On the Applications screen tap Settings Lock screen Screen lock Pattern Draw a pattern by connecting four dots or more and then d...

Страница 36: ...rd On the Applications screen tap Settings Lock screen Screen lock Password Enter at least four characters including numbers and symbols and then enter the password again to verify it Unlocking the device Turn on the screen by pressing the Power button or the Home button and enter the unlock code If the unlock code is forgotten take the device to a Samsung Service Centre to reset it ...

Страница 37: ...if any Click the Update button in the dialogue box to start upgrading Refer to the Samsung Kies help for details on how to upgrade Do not turn off the computer or disconnect the USB cable while the device is upgrading While upgrading the device do not connect other media devices to the computer Doing so may interfere with the update process Upgrading over the air The device can be directly upgrade...

Страница 38: ...Single SIM models Enter the number using the keypad and then tap Logs Make a call from the history of incoming and outgoing calls and messages Favorites Make a call from the list of favourite contacts Contacts Make a call from the contacts list Speed dial numbers For speed dial numbers tap and hold the corresponding digit Number prediction When entering numbers on the keypad automatic predictions ...

Страница 39: ... keypad End call End the current call Speaker Activate the speakerphone Keep the device away from your ears when using the speakerphone Mute Turn off the microphone so that the other party cannot hear you Headset Switch to a Bluetooth headset if it is connected to the device Swap Switch between two calls Merge Make a multiparty call when connected to two calls Repeat this to add more parties This ...

Страница 40: ...SIM card Dual SIM models Tap Call settings Additional settings a SIM or USIM card Fixed dialing numbers Enable FDN and then enter the PIN2 supplied with the SIM or USIM card Tap FDN list and add numbers Single SIM models Tap Call settings Additional settings Fixed dialing numbers Enable FDN and then enter the PIN2 supplied with the SIM or USIM card Tap FDN list and add numbers Call barring The dev...

Страница 41: ...ng Call waiting is a service provided by the service provider A user can use this service to suspend a current call and switch to an incoming call This service is not available for video calls Dual SIM models To make use of this service tap Call settings Additional settings a SIM or USIM card Call waiting Single SIM models To make use of this service tap Call settings Additional settings Call wait...

Страница 42: ...End call End the current call Hide me Hide your image from the other party Outgoing image Select an image to show it to the other party Capture image Capture the other party s image Record video Take a video of the other party s images Keypad Open the keypad Speaker off Deactivate the speakerphone feature Switch to headset Switch to a Bluetooth headset if it is connected to the device Listening to...

Страница 43: ...ts Tap Contacts Creating a contact Tap and enter contact information Add an image Add or delete a contact field Editing a contact Select a contact to edit and then tap Deleting a contact Tap Delete Setting a speed dial number Tap Speed dial setting select a speed dial number and then select a contact for it To remove a speed dial number tap and hold it and then tap Remove ...

Страница 44: ...he following actions Add to favourite contacts Make a voice or video call Compose a message Compose an email Displaying contacts Tap Contacts By default the device shows all saved contacts Tap Contacts to display and then select a location where contacts are saved Importing and exporting contacts Tap Contacts Importing contacts Tap Import Export and then select an import option Exporting contacts ...

Страница 45: ...ct groups Tap Groups Adding contacts to a group Select a group and then tap Select contacts to add and then tap Done Managing groups Tap and then take one of the following actions Delete groups Select user added groups and then tap Default groups cannot be deleted Sending a message or email to a group s members Select a group tap Send message or Send email select members and then tap Done ...

Страница 46: ...s MMS Tap Messages on the Applications screen You may incur additional charges for sending or receiving messages while you are outside your home service area For details contact your service provider Sending messages Dual SIM models Tap add recipients enter a message and then tap or Single SIM models Tap add recipients enter a message and then tap Use the following methods to add recipients Enter ...

Страница 47: ... message threads by contact Select a contact to view the person s message Email Use this application to send or view email messages Tap Email on the Applications screen Setting up email accounts Set up an email account when opening Email for the first time Enter the email address and password Tap Next for a private email account such as Google Mail or tap Manual setup for a company email account A...

Страница 48: ...and date set on the device The time and date may be incorrect if you move across time zones and the network does not update the information Reading messages Select an email account to use and new messages are retrieved To manually retrieve new messages tap Tap a message to read Open attachments Reply to the message Add this email address to the contacts list Delete the message Go to the previous o...

Страница 49: ...ending on the region or service provider Sending messages In any mailbox tap enter recipients a subject and a message and then tap Tap Attach file to attach images videos music and others Tap Add Cc Bcc to add more recipients Tap Save draft to save the message for later delivery Tap Discard to start over Tap Settings to change the Google Mail settings Tap Send feedback to report your opinions for ...

Страница 50: ...s Reply to all recipients forward the message to others or print the message Preview attachment Labels Google Mail does not use actual folders but uses labels instead When Google Mail is launched it displays messages labelled Inbox Tap to view messages in other labels To add a label to a message select the message tap Change labels and then select the label to assign ...

Страница 51: ... from the friends list or enter data to search and select a friend from the results to start chatting Google Use this application to stay connected with people via Google s social network service Tap Google on the Applications screen This application may not be available depending on the region or service provider Tap All to change the category and then scroll up or down to view posts from your ci...

Страница 52: ...image or video While viewing it use one of the following icons Modify the image Share the image or video with others Delete the image or video ChatON Use this application to chat with any device To use this application you must sign in to your Samsung account or verify your phone number Tap ChatON on the Applications screen This application may not be available depending on the region or service p...

Страница 53: ...webpage tap scroll up or down and tap the page to select it Bookmarks To bookmark the current webpage tap Save To open a bookmarked webpage tap Bookmarks and then select one Searching the web by voice Tap the address field tap speak a keyword and then select one of the suggested keywords that appear Syncing with other devices Sync open tabs and bookmarks to use with Chrome on another device when y...

Страница 54: ...sung is not responsible for the repercussion of illegal use of the Bluetooth feature To activate Bluetooth on the Applications screen tap Settings Bluetooth and then drag the Bluetooth switch to the right Pairing with other Bluetooth devices On the Applications screen tap Settings Bluetooth Scan and detected devices are listed Select the device you want to pair with and then accept the auto genera...

Страница 55: ...g anywhere on the screen The camera automatically shuts off when unused Make sure that the lens is clean Otherwise the device may not work properly in some modes that require high resolutions Camera etiquette Do not take photos or videos of other people without their permission Do not take photos or videos where legally prohibited Do not take photos or videos in places where you may violate other ...

Страница 56: ...eos you have taken Shooting mode Several photo effects are available Tap and then scroll up or down the screen at the right side of the screen Auto Use this to allow the camera to evaluate the surroundings and determine the ideal mode for the photo Best photo Take a series of photos and then save the best one Continuous shot Take a series of photos of moving subjects Sound shot Use this to take a ...

Страница 57: ...ects Night Use this setting for images taken in darker conditions Panoramic photos A panoramic photo is a wide landscape image consisting of multiple shots Tap Panorama Tap and move the camera in one direction When two panorama guide frames are aligned the camera automatically takes another shot in a panoramic sequence To stop shooting tap If the viewfinder is out of the direction the device stops...

Страница 58: ...o Tap to take a video To pause recording tap To stop recording tap Recording mode Tap to change the recording mode Normal Use this mode for normal quality Limit for MMS Use this mode to lower the recording quality for sending via messages ...

Страница 59: ...photo directly to another device viaWi Fi Direct ChatON photo share Send a photo to another device via ChatON Configuring settings for Camera Tap to configure settings for Camera Not all of the following options are available in both still camera and video camera modes The available options vary depending on the mode used Photo size Video size Select a resolution Use higher resolution for higher q...

Страница 60: ...e GPS tag setting Volume key Set the device to use theVolume button to control the shutter or zoom function Timer Use this for delayed time shots White balance Select an appropriate white balance so images have a true to life colour range The settings are designed for specific lighting situations These settings are similar to the heat range for white balance exposure in professional cameras Exposu...

Страница 61: ...er images are displayed by creation date Select an image to view it in full screen Scroll left or right to view the next or previous image Zooming in and out Use one of the following methods to zoom in an image Double tap anywhere to zoom in Spread two fingers apart on any place to zoom in Pinch to zoom out or double tap to return Playing videos Video files show the icon on the preview Select a vi...

Страница 62: ...e the Gallery settings Modifying images When viewing an image tap Deleting images Use one of the following methods In a folder tap Select item select images and then tap When viewing an image tap Sharing images Use one of the following methods In a folder tap Select item select images and then tap to send them to others or share them via social network services When viewing an image tap to send it...

Страница 63: ...rag it to the new folder and then tap Done Tap Copy to copy or Move to move Video Use this application to play video files Tap Video on the Applications screen Playing videos Select a video to play Change screen ratio Move forwards or backwards by dragging the bar Restart the current video or skip to the previous video Tap and hold to move backwards quickly Skip to the next video Tap and hold to m...

Страница 64: ...cations screen This application may not be available depending on the region or service provider Watching videos Tap and then enter a keyword Select one of the returned search results to watch a video Rotate the device to landscape orientation to display full screen Sharing videos Select the video to view tap and then select a sharing method Uploading videos Tap Uploads Upload select a video enter...

Страница 65: ...tations automatically when running for the first time Tap to turn on the FM radio Select the radio station you want from the stations list and tap to return to the FM radio screen View the list of favourite stations Access additional options Turn the FM radio on or off Adjust the volume Add the current radio station to the favourites list Fine tune the frequency View the list of available stations...

Страница 66: ... FM radio scans and saves available stations automatically Select the radio station you want from the stations list and tap to return to the FM radio screen Adding stations to the favourites list Scroll to a radio station and then tap to add the station to the favourites list ...

Страница 67: ...cation to view information To download it tap INSTALL If there is a charge for the application tap the price and follow the on screen instructions to complete the purchase process When a new version is available for any installed application an update icon appears at the top of the screen to alert you to the update Open the notifications panel and tap the icon to update the application Uninstallin...

Страница 68: ...n and then enter a keyword in the search field Select an application to view information To download it tap Free If there is a charge for the application tap the price and follow the on screen instructions to complete the purchase process When a new version is available for any installed application an update icon appears at the top of the screen to alert you to the update Open the notifications p...

Страница 69: ...he Google cloud service Tap Play Music on the Applications screen This application may not be available depending on the region or service provider Play Games Use this application to download and play games Tap Play Games on the Applications screen This application may not be available depending on the region or service provider Play Newsstand Use this application to read the latest news articles ...

Страница 70: ...emos Browse memo thumbnails by scrolling up or down To edit the memo tap the memo To search for a memo tap Search To delete memos tap Delete To sort memos by date tap Sort by Viewing a memo Tap the memo thumbnail to open it Tap and use the following Delete Delete the memo Lock Lock the memo so that others cannot view it Share text via Send the text in memos to others Share via Send the memo to oth...

Страница 71: ...er an event with an optional repeat setting Add task Enter a task with an optional priority setting Syncing with Google Calendar On the Applications screen tap Settings Google under ACCOUNTS a Google account tick Calendar To manually sync for updating on the Applications screen tap S Planner Sync To display synced events or tasks tap Calendars Display select the Google account and then tap Done ...

Страница 72: ...n tap Delete Sharing events or tasks Select an event or task tap Share via and then select a sharing method Drive Use this application to create and edit documents and share them with others via Google Drive storage When you create documents or upload files to Google Drive your device automatically syncs with the web server and any other computer with Google Drive installed Access your files witho...

Страница 73: ...me for the alarm to go off select days for the alarm to repeat and then tap Save Snooze Set an interval and the number of times for the alarm to repeat after the preset time Smart alarm Set a time for the alarm to go off before the preset time Stopping alarms Drag outside the large circle to stop an alarm Drag outside the large circle to repeat the alarm after a specified length of time Deleting a...

Страница 74: ...ap Lap to record lap times Tap Reset to clear lap time records Timer Set the duration and then tap Start Drag outside the large circle when the timer goes off Calculator Use this application for simple or complex calculations Tap Calculator on the Applications screen Rotate the device to landscape orientation to display the scientific calculator If Screen rotation is disabled tap Scientific calcul...

Страница 75: ... voice memos Tap to start recording Speak into the microphone at the bottom of the device Tap to pause recording Tap to finish recording Access additional options Display the list of voice memos Start recording Recording elapsed time Playing voice memos Select a voice memo to play Pause playback Skip to the previous or next voice memo ...

Страница 76: ...n to search not only the Internet but also applications and their contents on the device as well Tap Google on the Applications screen This application may not be available depending on the region or service provider Searching the device Tap the search field and then enter a keyword Alternatively tap and then speak a keyword If no results are returned from the applications the web browser appears ...

Страница 77: ...ing on the region or service provider Speak a keyword or phrase when Speak now appears on the screen My files Use this application to access all kinds of files stored in the device including images videos songs and sound clips Tap My files on the Applications screen Viewing files Select a category and then select a file or folder to open it To go back to the parent folder tap To return to the root...

Страница 78: ... folders to another folder Rename Rename a file or folder Zip Compress files or folders to create a zip file Details View file or folder details Searching for a file Tap and then enter search criteria Viewing storage information Tap to view memory information for your device and memory card Adding shortcuts to folders Add a shortcut of frequently used folders to the shortcuts area Tap select a fol...

Страница 79: ...Applications screen This application may not be available depending on the region or service provider Select a file to open it with an appropriate application To sort the files by date tap Sort by Date To sort the files by title tap Sort by Name To sort the files by size tap Sort by Size To clear the history tap Clear list ...

Страница 80: ...ing on the region or service provider Searching for locations Search for locations by entering an address or a keyword Once the location is found select a location to view the detailed information Refer to the help for more information Getting directions for a destination Tap to set starting and ending locations and then select a travel method The device shows the routes to get to the destination ...

Страница 81: ...automatically switch between networks tick Auto network switch To use options tap Scan Search for available networks Wi Fi Direct Wi Fi Direct connects two devices viaWi Fi without requiring an access point Advanced CustomiseWi Fi settings WPS push button Connect to a securedWi Fi network with aWPS button WPS PIN entry Connect to a securedWi Fi network with aWPS PIN SettingWi Fi sleep policy On th...

Страница 82: ...ort distances To use more options tap Visibility timeout Set duration that the device is visible Received files View received files via the Bluetooth feature Tethering and Mobile hotspot PortableWi Fi hotspot Use the portableWi Fi hotspot to share the device s mobile network connection with computers or other devices through theWi Fi network USB tethering Use USB tethering to share the device s mo...

Страница 83: ...tions You can select what information to sync for each account in Settings ACCOUNTS ShowWi Fi usage Set the device to show your data usage viaWi Fi Mobile hotspots SelectWi Fi hotspots to prevent applications that are running in the background from using them SIM card manager dual SIM models Activate your SIM or USIM cards and customise the SIM card settings Voice call Select a SIM or USIM card fo...

Страница 84: ...orks for network services Data roaming Set the device to use data connections when you are roaming Access Point Names Set up access point names APNs Network mode SIM 1 Dual SIM models Select a network type for the primary SIM or USIM card Network mode SIM 2 Dual SIM models Select a network type for the secondary SIM or USIM card Network mode Single SIM models Select a network type Network operator...

Страница 85: ...n Help text Set the device to show the help text on the locked screen Sound Change settings for various sounds on the device Volume Adjust the volume level for call ringtones music and videos system sounds and notifications Ringtones Ringtones Add or select a ringtone for incoming calls Notifications Select a ringtone for events such as incoming messages and missed calls Vibrate when ringing Set t...

Страница 86: ...ightness Set the brightness of the display Auto rotate screen Set the content to rotate automatically when the device is turned Screen timeout Set the length of time the device waits before turning off the display s backlight Daydream Set the device to launch a screensaver when your device is connected to a desktop dock or charging Font style Change the font type for display text Font size Change ...

Страница 87: ...ll alerts when a call is in progress Fixed dialing numbers Activate or deactivate FDN mode to restrict calls to numbers in the FDN list Enter the PIN2 supplied with your SIM or USIM card Ringtones and keypad tones Ringtones Add or select a ringtone for incoming calls Vibrate when ringing Set the device to vibrate and play a ringtone for incoming calls Dialing keypad tone Set the device to sound wh...

Страница 88: ...ttings for power saving mode The device automatically turns off if the screen is not touched or the buttons are not pressed for a preset length of time For extended use select a longer time period This feature is disabled when playing videos or listening to music You can save battery power by turning on this feature CPU performance Set the device to limit some system resource usage Screen output S...

Страница 89: ...ncrypt files on a memory card If you reset your device to the factory defaults with this setting enabled the device will not be able to read your encrypted files Disable this setting before resetting the device Remote controls Set the device to allow control of your lost or stolen device remotely via the Internet To use this feature you must sign in to your Samsung account ACCOUNT REGISTRATION Add...

Страница 90: ...rom unknown sources Verify apps Set the device to allow Google to check applications for harmful behaviour before installing them Storage type Set a storage type for credential files Trusted credentials Use certificates and credentials to ensure secure use of various applications Install from device storage Install encrypted certificates stored on the USB storage Clear credentials Erase the creden...

Страница 91: ... stop question mark or exclamation mark Auto spacing Set the device to automatically insert a space between words Auto punctuate Set the device to insert a full stop when you double tap the space bar Keyboard swipe None Set the device to deactivate the keyboard swipe feature Continuous input Set the device to enter text by sweeping on the keyboard Cursor control Enable the smart keyboard navigatio...

Страница 92: ...back to alert you to the current action Block offensive words Hide offensive words from voice search results Offline speech recognition Download and install language data for offline voice input Personalized recognition Set the device to use information from your Google dashboard to improve speech recognition accuracy Google Account dashboard Manage logs of activities with your Google account Blue...

Страница 93: ...ry default values and delete all data Add account Add email or SNS accounts Date and time Access and alter the following settings to control how the device displays the time and date If the battery remains fully discharged or removed from the device the time and date is reset Automatic date and time Automatically update the time and date when moving across time zones Automatic time zone Set the de...

Страница 94: ...ccept button The power key ends calls Set the device to end a call when you press the Power button TalkBack ActivateTalkBack which provides voice feedback Speak passwords Set the device to read aloud passwords you enter withTalkBack Negative colors Reverse the display colours to improve visibility Font size Change the font size Magnification gestures Set the device to zoom in and out with finger g...

Страница 95: ...Set the recognition time for tapping and holding the screen Accessories Change the accessory settings Automatic unlock Set the device to unlock automatically when the cover is flipped open Printing Configure settings for printer plug ins installed on the device You can search for available printers or add one manually to print files viaWi Fi or cloud services About device Access device information...

Страница 96: ...N incorrectly several times You must enter the PUK supplied by your service provider PIN2 When you access a menu requiring the PIN2 you must enter the PIN2 supplied with the SIM or USIM card For details contact your service provider Your device displays network or service error messages When you are in areas with weak signals or poor reception you may lose reception Move to another area and try ag...

Страница 97: ...nsert the battery and turn on the device to regain functionality If your device is frozen and unresponsive press and hold the Power button for more than 7 seconds to reboot If this does not solve the problem perform a factory data reset On the Applications screen tap Settings Backup and reset Factory data reset Reset device Delete all Before performing the factory data reset remember to make backu...

Страница 98: ...ery icon is empty Your battery is low Recharge or replace the battery The battery does not charge properly For Samsung approved chargers Ensure that the charger is connected properly If the battery terminals are dirty the battery may not charge properly or the device may turn off Wipe both gold coloured contacts and try charging the battery again The batteries in some devices are not user replacea...

Страница 99: ...ing these tips contact a Samsung Service Centre Photo quality is poorer than the preview The quality of your photos may vary depending on the surroundings and the photography techniques you use If you take photos in dark areas at night or indoors image noise may occur or images may be out of focus Error messages appear when opening multimedia files If you receive error messages or multimedia files...

Страница 100: ...ur device and the other Bluetooth device are within the maximum Bluetooth range 10 m If the tips above do not solve the problem contact a Samsung Service Centre A connection is not established when you connect the device to a computer Ensure that the USB cable you are using is compatible with your device Ensure that you have the proper driver installed and updated on your computer If you are aWind...

Страница 101: ...cannot restore data if it is corrupted or lost Samsung is not responsible for the loss of data stored on the device A small gap appears around the outside of the device case This gap is a necessary manufacturing feature and some minor rocking or vibration of parts may occur Over time friction between parts may cause this gap to expand slightly ...

Страница 102: ...English LTN 07 2014 Rev 1 0 Some content may differ from your device depending on the region service provider or software version and is subject to change without prior notice www samsung com ...

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