a
troubleshooting
If you are having trouble with your mobile phone, try these troubleshooting procedures before contacting a service
professional.
While using your phone, the following messages
may appear:
Message
Try this to solve the problem:
Please insert
SIM card
Ensure that the SIM card is
installed correctly.
Phone lock
When the phone lock feature is
enabled, you must enter the
password you set for the phone.
Enter PIN
When using the phone for the first
time or when the PIN requirement
is enabled, you must enter the
PIN supplied with the SIM card.
You can disable this feature by
using the
PIN lock
menu.
Enter PUK
Your SIM card is blocked, usually
as a result of entering your PIN
incorrectly several times. You
must enter the PUK supplied by
your service provider.
Message
Try this to solve the problem:
F488E.book Page a Tuesday, May 20, 2008 1:35 PM