Quick Setup Guide
QB13R QB13R-T
* Recommended hours of use per day of this product is under 16 hours. If the product is
used for longer than 16 hours a day, the warranty may be void.
* The colour and the appearance may differ depending on the product, and the content in
the manual is subject to change without prior notice to improve the performance.
* Download the user manual from the website for further details.
http://www.samsung.com/displaysolutions
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Checking the Components
Using the STAND-BAR
Issues
Solutions
The screen keeps
switching on and off.
Check that the cable between the product
and the PC is connected correctly.
No Signal
is
displayed on the
screen.
Check that products (including source
device) are connected correctly with a cable.
Check that the source device connected to
the product is powered on.
Depending on the type of external device,
the screen may not display properly. In this
case, connect it with the
HDMI Hot Plug
function turned
On
.
Not Optimum Mode
is displayed.
This message is displayed when a signal
from the graphics card exceeds the product’s
maximum resolution and frequency.
Refer to the Standard Signal Mode Table
and set the maximum resolution and
frequency according to the product
specifications.
The images on
the screen look
distorted.
Check the cable connection to the product.
The screen appears
unstable and shaky.
Check that the resolution and frequency of
the PC and graphics card are set within a
range compatible with the product. Then,
change the screen settings if required by
referring to ‘Preset Timing Modes’.
There are shadows or
ghost images left on
the screen.
Troubleshooting Guide
Contact the vendor where you purchased the product if any
components are missing.
The pictures may look different from the actual components.
Quick Setup Guide
Warranty card
(Not available in
some locations)
Power cord
AC/DC adapter
Batteries (AAA x 2)
(Not available in
some locations)
Remote Control
RS232C adapter
STAND-BAR x 2
TOUCH OUT cable
(Supported model:
QB13R-T)
The terms HDMI and HDMI High-Definition Multimedia Interface,
and the HDMI Logo are trademarks or registered trademarks of
HDMI Licensing LLC in the United States and other countries.
Place the product with the face down on top of the protective cloth or cushion.
Insert the bar into a slot on the product and then turn to fasten.
* Touching and holding on the screen when the product is turned on displays the administrator menu.
* If the touchscreen control is not available, use the remote control to go to
System
→
Touch Control
→
Touch Control
and select
On
from
the OSD menu. And go to
Device to Control
and select
Samsung SMART Signage
or
Auto
.
* If the administrator menu is not displayed, use the remote control to go to
System
→
Touch Control
→
Admin Menu Lock
and select
Off
from the OSD menu.
Administrator menu (Supported model: QB13R-T)
Parts
1
Remote sensor
Press a button on the remote control pointing at the sensor on the front of the product to perform the corresponding function.
* Using other display devices in the same space as the remote control of this product can cause the other display devices to be
inadvertently controlled.
2
Power button
Turns the product on or off.
Speaker