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Troubleshooting Internet Connectivity Issues
If your TV won't connect to the Internet, try the solutions below.
Troubleshooting wired Internet connectivity issues
After reading the following content, troubleshoot the wired Internet connection issue. If the problem persists,
contact your Internet Service Provider.
No network cable found
Make sure that the LAN cable is plugged in on both ends. If it is plugged in, make sure that the router is turned on. If
the router is on, try turning it off and then on.
IP auto setting failed
1.
Configure the settings in
IP Settings
.
2.
Make sure that the DHCP server is enabled on the router, and then reset the router.
Unable to connect to the network
1.
Check all
IP Settings
.
2.
After checking the DHCP server status (must be active) on the router, remove the LAN cable, and then connect
it again.
