Samsung PROXPRESS C262 series, Руководство пользователя

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4. Troubleshooting
Understanding display messages
Messages appear on the control panel display to indicate the machine’s status
or errors. Refer to the tables below to understand the messages’ and their
meaning, and correct the problem, if necessary.
• You can resolve the error with the guideline from the computer’s
Printing Status program window (see "Using Samsung Printer Status" on
page 228).
• If a message is not in the table, reboot the power and try the printing job
again. If the problem persists, call a service representative.
• When you call for service, provide the service representative with the
contents of display message.
• Some messages may not appear on the display depending on the
options or models.
• [error number] indicates the error number.
• [tray type] indicates the tray number.
• [color] indicates the color of toner.
7
Paper Jam-related messages
Message Meaning Suggested solutions
Jam inside of duplex Paper has jammed during
duplex printing. This is
applicable only to
machines with this feature. Clear the jam (see "In
the duplex unit area"
on page 86).
Jam in exit area Paper has jammed in the
exit area. Clear the jam (see "In
exit area" on page 84).
Jam inside of machine Paper has jammed in the
inside machine. Clear the jam (see
"Inside the machine"
on page 83).
Paper jam in tray 1 Paper has jammed in the
tray. Clear the jam (see "In
tray 1" on page 78).
Paper jam in tray 2 Paper has jammed in the
optional tray. Clear the jam (see "In
optional tray" on page
79).
Paper jam in MP tray Paper has jammed in the
multi-purpose tray. Clear the jam (see "In
the multi-purpose tray"
on page 81).
Message Meaning Suggested solutions