Samsung PND-9080R, Руководство пользователя, Страница: 48 / 60

appendix
48_ appendix
PROBLEM SOLUTION
Cannot record into the Micro SD
memory card.
y
Check if the memory card is defective.
Micro SD memory card is inserted but
the camera does not operate properly.
y
Check if the memory card is inserted in the proper direction. Operation of memory card that
is formatted by other devices is not guaranteed with this camera unit
y
Format the memory card again in <Setup>

<Event>

<Storage> menu.
Cannot record in the NAS.
y
Confirm that the information registered in the NAS is correct.
It reports that NAS setting has failed.
y
Confirm that the IP address of the NAS is valid.
y
Confirm that the ID/password of the NAS is valid.
y
Confirm that you can access the folder designated as the default folder using the ID of the
NAS.
y
Confirm that the NAS SMB/CIFS items are unchecked.
y
Confirm that the NAS IP address and the camera IP address are in the same format.
ex) The NAS & camera subnet mask initial value is 255.255.255.0.
If the IP address is 192.168.20.32 then the NAS IP address should be in the range of
192.168.20.1~192.168.20.255.
y
Check whether you tried to access as another user without formatting the default folder
saved or used.
y
Confirm that you used recommended NAS equipment.
TrouBLeSHooTinG
PROBLEM SOLUTION
I can’t access the camera from a web
browser.
y
Check to make sure that the camera’s Network settings are appropriate.
y
Check to make sure that all network cables have been connected properly.
y
If connected using DHCP, verify that the camera is able to acquire dynamic IP addresses
without any problem.
y
If the camera is connected to a Broadband Router, verify that port forwarding is properly
configured.
Viewer got disconnected during
monitoring.
y
Connected Viewers become disconnected upon any change to camera or network
configurations.
y
Check all network connections.
y
If the camera is connected over an PPPoE network, it’ s possible for Viewer to disconnect
under poor network conditions.
I cannot connect to the system using
a tab browser of Internet Explorer 7.0.
y
An error may be generated when connecting with a new window or tab since the cookie
data are shared. Do not use a new window or tab, select “File

New session”.
The camera connected to the network
is not detected in the IP installer
program.
y
Turn off the firewall settings on your PC and then search the camera again.
Images overlap.
y
Check whether two or more cameras are set to a single multicast address instead of different
addresses. If a single address is used for multiple cameras, the images may overlap.
No image appears.
y
If the transmission method is set to multicast, check whether there is a router that supports
multicast in the LAN the camera is connected to.
Unable to send files via email even if
a motion detection event is generated
from the camera when the <Motion
detection> is set to <On> in the
<Event>.
y
Verify the settings in the following sequence:
A. Check <Data & Time> settings.
B. The <Motion detection> should be set to <Enable>.
C. Check if the <E-mail> option of <Event setup> menu is checked to use.