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4. Troubleshooting

4.3. Factory Mode Adjustments

4.3.1. Entering Factory Mode

To enter ‘Service Mode’ Press the remote -control keys in this sequence :

If you do not have Factory remote control

NTSC

STANDBY MODE

MUTE

1

8

2

Power

PAL

STANDBY MODE

INFO

MENU

MUTE

Power

If you have Factory remote control

INFO

Factory

If you don’t have Factory remote control, can’t control some menu.

Option

Control

Debug

SVC

ADC/WB

Advanced

T-NT14LDAAC-XXX

T-NT14LDAAS-XXX

Logic S/W : L-43HV-XXX /

E-Manual : NLDVBEU1H-xxxx

EDID SUCCESS

CALIB : AV / COMP / PC / HDMI /

Option : 43HVHc,XX,4100,NONE

DTP-SDAL-NT14L-MAIN-xxx

RFS : "NT14L XXXX"K / 2013-XX-XX

KERNEL : XXX.XXXX, / Onboot : XXXX

NSP-DTVTD-XXXX

Model: PA43H4100

Factory data Ver : XXX

EERC Version : XXX

NSP-BP-HAL-XXXX

NSP-AP-CNC-XXXX

NSP-AP-MM-XXXX

NSP-BP-MW-XXXX

NSP-BP-APP-XXXX

POP-PNG-XX-XXXX

Date of purchase : XX/XX/2013

4-11

Copyright© 1995-2013 SAMSUNG. All rights reserved.

Содержание PA43H4100AR

Страница 1: ...R SERVICEMANUAL PLASMA DISPLAY TV PA43H4100AR Contents 1 Precautions 2 Product Specifications 3 Disassembly and Reassembly 4 Troubleshooting 5 Wiring Diagram Refer to the service manual in the GSPN see the rear cover for more information ...

Страница 2: ... 2 2 3 Specifications Analysis 2 7 2 3 Accessories 2 9 3 Disassembly and Reassembly 3 1 3 1 Disassembly and Reassembly 3 1 3 1 1 PDP TV 3 1 4 Troubleshooting 4 1 4 1 Troubleshooting 4 1 4 1 1 Previous Check 4 1 4 1 2 Operating Logic LED and Front Cover LED IR 4 2 4 2 How to Check Fault Symptom 4 3 4 2 1 No Power 4 3 4 2 2 No Video 4 5 4 2 3 No Sound 4 7 4 2 4 Example of Trouble Shooting 4 9 4 3 Fa...

Страница 3: ...Contents 5 2 Pin Connection 5 3 Copyright 1995 2013 SAMSUNG All rights reserved ii ...

Страница 4: ...d Before returning the PDP TV to the user perform the following safety checks 1 Inspect each lead dress to make certain that the leads are not pinched or that hardware is not lodged between the chassis and other metal parts in the PDP TV 2 Inspect all protective devices such as nonmetallic control knobs insulating materials cabinet backs adjustment and compartment covers or shields isolation resis...

Страница 5: ...he test 1 1 4 Product Safety Notices Some electrical and mechanical parts have special safetyrelated characteristics which are often not evident from visual inspection The protection they give may not be obtained by replacing them with components rated for higher voltage wattage etc Parts that have special safety characteristics are identified by on schematics and parts lists A substitute replacem...

Страница 6: ...ometimes used The internal wiring is sometimes clamped to prevent contact with thermally hot components Reinstall all such elements to their original position 3 After servicing always check that the screws components and wiring have been correctly reinstalled Make sure that the area around the serviced part has not been damaged 4 Check the insulation between the blades of the AC plug and accessibl...

Страница 7: ...e can generate electrical charges sufficient to damage ESDs 4 Use only a grounded tip soldering iron to solder or desolder ESDs 5 Use only an anti static solder removal device Some solder removal devices not classified as anti static can generate electrical charges sufficient to damage ESDs 6 Do not remove a replacement ESD from its protective package until you are ready to install it Most replace...

Страница 8: ...lectric shock 6 Keep the antenna far away from any high voltage cables and install it firmly Contact with the highvoltage cable or the antenna falling over may cause fire or electric shock 7 When installing the product leave enough space 0 4m between the product and the wall for ventilation purposes A rise in temperature within the product may cause fire 8 If an equipment is provided with a replac...

Страница 9: ...H4100AR Detail View Detail View Front Steam Mold Set without Stand 1007 4 x 616 2 x 55 7 mm Dimensions W x H x D 43 Set with Stand 1007 4 x 670 5 x 261 9 mm Set without Stand 13 6 kg Weight 43 Set with Stand 14 8 kg Feature GVE Model Copyright 1995 2013 SAMSUNG All rights reserved 2 1 ...

Страница 10: ... Dynamic Contrast Ratio Mega DCR Film Mode Yes Motion and Black Enhancer No Motion Judder Canceller No Cinema Smooth No Relax Mode Support No Black Optimizer No Audio Dolby MS10 MS110 N A DTS Studio Sound DNSe DTS Studio Sound DTS Premium Sound DTS Premium Sound 5 1 DTS Premium Sound 5 1 3D Sound N A Auto Volume Leveler Yes Sound Customizer N A Sound Output RMS 10W x 2 Speaker Type Down Firing Ful...

Страница 11: ...roring N A Samsung SMART View N A Smart Home N A Wake On LAN N A System DTV Tuner Ready Analog Tuner Yes MHP MHEG HbbTV ACAP GINGA OHTV No Connectivity HDMI 2 USB 2 Component In Y Pb Pr 1 Composite In AV 1 Common Use for Component Y Ethernet LAN No Headphone No Audio Out Mini Jack 1 Digital Audio Out Optical No PC In D sub No PC DVI Audio In Mini Jack No RF In Terrestrial Cable input 1 0 Ex Link R...

Страница 12: ...Right No Camera Type N A Feature Samsung 3D N A 3D Converter N A Instant On N A N KIT N A Quad Core N A Accessibility N A Digital Clean View Yes Auto Channel Search Yes Auto Power Off Yes Clock On Off Timer Yes Sleep Timer Yes BD Wise Plus N A Calibration Mode N A Caption Subtitle No ConnectShare USB 2 0 Movie AC DC TV N A Sports Mode Yes Screen Capture Yes Embeded POP No EPG No Extended PVR N A G...

Страница 13: ...er Model TM1240A Batteries for Remote Control Yes Samsung Smart Touch Control Included No Electric Stand Support N A Electric Wall Mount Support N A Ultra Slim Wall Mount Supported N A Mini Wall Mount Supported Yes Vesa Wall Mount Supported Yes Floor Stand Support N A TV Camera Included No IR Extender Cable Included No Network Speaker Included No Wireless Keyboard Included No Wireless LAN Adaptor ...

Страница 14: ...ate TTL P or N Maximum Pixel Clock Rate 74 25MHz AC Power Voltage Frequency AC100 240V 50 60Hz Environmental Considerations Operating Temperature 50 F 104 F 10 C 40 C Operating Humidity 10 80 non condensing Storage Temperature 4 F 113 F 20 C 45 C Storage Humidity 5 95 non condensing Sound Output 20W 10W x 2 Antenna Input ANT AIR CABLE IN 75Ω unbalanced VIDEO INPUT AV 480i 480p COMPONENT 480i 480p ...

Страница 15: ...ess 140 cd m2 Contrast Ratio 1000000 1 Picture Enhancer DNIe SENK13 Audio Equalizer 5 Band Auto Volume Control O Surround Sound SRS Theater Sound Speaker Output 10W 10W Features PIP O Double Screen X Caption O Still Image X EPG O My color Control X Energy Saving O Screen Burn Protection O Anynet X Connections Antenna 1 Cable Air AV Input 1 Input S Video X Component 1 Input PC D SUB X Copyright 199...

Страница 16: ...2 Product Specifications DVI 1 Input HDMI 2 HDMI 2 Input USB 2 H4100 1 H4000 Sub Woofer X Optical O ETC Speaker Stand Built in Speaker 2 8 Copyright 1995 2013 SAMSUNG All rights reserved ...

Страница 17: ...ies may differ depending on your region Product Code No Product Code No Remote Control BN59 01175C User Manual BN68 05775A Batteries AAA x 2 4301 000121 Regulatory Guide BN68 04972B Power Cord 3903 000461 Warranty Card BN68 02497B Image Product Code No Cable Holder BN61 08370A Input Cables Sold Separately Image Product HDMI HDMI DVI Component Composite AV Coaxial RF Copyright 1995 2013 SAMSUNG All...

Страница 18: ...n when handling these components 3 1 Disassembly and Reassembly 1 Disconnect the PDP TV from the power source before disassembly 2 Follow these directions carefully never use metal instruments to pry apart the cabinet 3 1 1 PDP TV Description Picture Description Screws 1 Place TV face down on cushioned table 2 Remove 4 screws from the ASSY GUIDE P STAND 6003 001782 M4 x L12 3 1 Copyright 1995 2013...

Страница 19: ... the ASSY COVER P REAR In this step two types of screws are used Rear view of 43 HV 6003 001782 M4 x L12 6003 001807 M4 x L10 5 Remove the ASSY COVER P REAR 6 Remove the Power Cables Speaker Cables and ASSY BOARD P FUNCTION Cable Copyright 1995 2013 SAMSUNG All rights reserved 3 2 ...

Страница 20: ... Cable 7 Remove the 4 screws of ASSY PCB MAIN 6001 002606 M3 x L10 8 Remove the 5 screws of DC VSS PDP 6001 002606 M3 x L10 6003 001439 M4 x L8 9 Remove the 1 screws of ASSY BOARD P FUNCTION 6001 002606 M3 x L10 3 3 Copyright 1995 2013 SAMSUNG All rights reserved ...

Страница 21: ...e the 5 screw of Cover bottom 6003 001807 M4 x L10 6003 001782 M4 x L12 12 Remove the 2 screws of the front cover Rear view 6003 001782 M4 x L12 Reassembly procedures are in the reverse order of disassembly procedures Copyright 1995 2013 SAMSUNG All rights reserved 3 4 ...

Страница 22: ... to distinguish if the problem is caused by Main board or Logic Board No Video If the problem is No Video but Logic Board is on and Indication LED is blinking repeatedly and faster than nomal booting replace the Main Logic board Distorted Picture Check the Logic test patterns Logic test pattern Picture Problem OK NG Main board NG NG Module Panel Logic or Main board H W Logic test pattern How to ch...

Страница 23: ...k time is once per 0 5s 2 Abnormal LED Blink interver is 0 3s and Off time 4s Error Part Operation Bilink Error Code Hex X Y Driver Fail 1 Temp Protect 2 Logic Board Fail 3 Error Code Detect 4 Module Protection OFF 5 PDP Module Action Copyright 1995 2013 SAMSUNG All rights reserved 4 2 ...

Страница 24: ...f the cables are improperly connected or the Main Board or SMPS is not functioning In this case check the following Check the internal cable connection status inside the unit Check the fuses of each part Check the output voltage of SMPS Replace the Main Board Diagnostics Power indicator LED is on Check AC power connection Are the SMPS CN804 and Main CN201 connected Connect the cable between CN804 ...

Страница 25: ... SMPS CN804 PIN 1 STB5V PIN 2_PS ON Check to see if it is 0V Replace the SMPS Replace the Main Board Make sure to disconnect the power before working on the SMPS board Copyright 1995 2013 SAMSUNG All rights reserved 4 4 ...

Страница 26: ...n Board and the Panel is disconnected Diagnostics Check the LED operation of Logic Board which is normally operating Normal Blink once a second Check Replace the X Y Main or Logic Board Check the FFC Cable is it connected correctly Check Replace the FFC Cable Check All output voltages on SMPS Are all voltages normal Replace the SMPS Replace the Main Board 4 5 Copyright 1995 2013 SAMSUNG All rights...

Страница 27: ...4 Troubleshooting Make sure to disconnect the power before working on the SMPS board Copyright 1995 2013 SAMSUNG All rights reserved 4 6 ...

Страница 28: ...ng part of the Main Board is not functioning Speaker defect SMPS not supplying voltage to the main board Diagnostics Is the cable connection between Main board and the speaker properly connected Connect the cable properly or replace the cable if necessary Is the output voltage of SMPS normal CN804 pin 4 15VS Replace the SMPS 4 7 Copyright 1995 2013 SAMSUNG All rights reserved ...

Страница 29: ... Is the speaker output terminal of the Main board normal Replace the Main Board Replace the Speaker Make sure to disconnect the power before working on the SMPS board Copyright 1995 2013 SAMSUNG All rights reserved 4 8 ...

Страница 30: ...Replace the Main Board The OSD box appears but there is not text Incorrect program version Replace the corresponding Upper Lower buffers E F A blank upper or lower block appears on the Screen Upper Lower Y buffer defect Check the version of each Program Replace the Main Board Either the main or sub picture does not appear Repace the Main Board A green dots appears on the screen The SMPS voltage is...

Страница 31: ...oubleshooting Dim screen blurred in red X_Main Board defect Replace the X_Main Board A blank screen appears Y_Main Board defect Replace the Y_Main Board Copyright 1995 2013 SAMSUNG All rights reserved 4 10 ...

Страница 32: ...te control can t control some menu Option Control Debug SVC ADC WB Advanced T NT14LDAAC XXX T NT14LDAAS XXX Logic S W L 43HV XXX E Manual NLDVBEU1H xxxx EDID SUCCESS CALIB AV COMP PC HDMI Option 43HVHc XX 4100 NONE DTP SDAL NT14L MAIN xxx RFS NT14L XXXX K 2013 XX XX KERNEL XXX XXXX Onboot XXXX NSP DTVTD XXXX Model PA43H4100 Factory data Ver XXX EERC Version XXX NSP BP HAL XXXX NSP AP CNC XXXX NSP ...

Страница 33: ...rvice Support OFF OTA Support OFF HV Flip OFF BT ADDRESS Not Support Engineer Option Auto Power MEMORY 5 Way Function Key L_BOTTOM Contents Bar 0 Standby led on off OFF Recognition Support OFF IF AGC 0 D AGC 0 PH BW 3 FQ BW 3 PH RATE 4 PD EN 1 PEQ Inx 4 WF Scale Num of Network Stream 0 DP V Size 1 Backend Device ECHO_FS BT_AUDIO_ON_OFF OFF Config_AV_PATH V_HDMI IDENT TYPE 1234 V_HDMI PATH TYPE ABC...

Страница 34: ...COMP1 AUIN1 A_COMP2 None A_PC AUIN0 A_SCART1 AUIN0 A_SCART2 None A_DVI None A_HDMI None A_Media DECODER Fast Logo Delay 0 Num_of PANEL KEY 6 Control EDID EDID ON OFF ON EDID WRITE ALL Success EDID WRITE PC EDID WRITE HDMI Success EDID WRITE HDMI1 EDID WRITE HDMI2 EDID WRITE HDMI3 EDID WRITE HDMI4 HDMI EDID Ver HDMI 1 3 HDMI EDID Port NONE EDID WRITE DVI Sub Option RS 232 Jack UART Serial Log on of...

Страница 35: ... OFF SWU Fail Test OFF SWU_Diag_Code OPTION_NUM RF Remocon Support OFF DPMS Support OFF Num of DECODER 0 T CON Device BOARD CONTROL OFF RM Server Type operating RTS mode 0 PSA FKP Download 1 FKP Download 2 LMK threshold 0 Low threshold 0 High threshold 0 CSB ON CLB ON EEPG Enable OFF PDP Option PIXEL SHIFT TEST OFF LOGIC SW L 51HH XXXX Panel Temperature XX LOGIC Waveform Day XX XX XX LOGIC CheckSu...

Страница 36: ...Mute ON Speaker Delay Normal 0 Wiselink Delay Menu 0 Pilot Level High Thid 0x0Fh Pilot Level Low Thid 0x08h Pilot_Phase_diff_on_THR OFF FM Prescale 0x17h AM Prescale 0x1Ah NICAM Prescale 0x1Dh Amp Model NTP7414 Amp Volume 0xc4h Amp Scale 0x82h Amp Check Sum 0x00259B76 SubWoofer Support 0 Woofer Type 0 Woofer Volme 0xcbh Woofer Scale 0x8ah Woofer Check Sum NONE Woofer Local Check Sum NONE Amp Local...

Страница 37: ... Mic Scale 0 India Sound OFF Wall Filter Type 0 SAP Hign Thid 9 SAP Low Thid 7 Bottom CheckSum 0 Bottom Local CheckSum 0 Debug Spread Spectrum LVDS Spread ON LVDS Period 40K LVDS Amplitude 1 DDR Spread OFF DDR Period 20K DDR Amplitude 0 FRC LVDS SSC ON OFF ON FRC LVDS SSC MFR 1 FRC LVDS SSC MRR 10 FRC LVDS SSC Period 0 FRC LVDS SSC Modulation 1 FRC DDR SSC ON OFF ON FRC DDR SSC MFR 1 FRC DDR SSC M...

Страница 38: ...Stop Tuner Status SVC Test Pattern LOGIC Pattern Sel 0 LOGIC Level Sel HDMI WB Pattern 0 HDMI Pattern Sel 0 PANEL DISPLAY TIME xHr SVC Info 0 Dlete S N Upgrade LOGIC USB D L SUBMICOM UPGRADE Ready BT UPGRADE BT FREEPAIRING ON Function Upgrade FRC3D FW Upgrade Camera Upgrade 0 Mic Upgrade 0 JP MICOM UPGRADE DP MICOM UPGRADE Jump Upgrade MIC PROGRAM UPGRADE Smart Hub Reset ER Count WD Count AR Count...

Страница 39: ...k LAN Test AV Audio Test DVIN Audio Test CVBS Test COMP Test USB HUB Test HDMI Test SCART Audio Test SCART CVBS Test SCART RGB Test CPU DDR FLASH EEPROM X TAL Tuner1 Sound AMP HDMI Switch IC USB HUB IC WIFI LVDS T CON FRC PCB Test MOIP BT EcoSensor Voltage Divece Self Test App Self Test EXT Sound Inspection Copyright 1995 2013 SAMSUNG All rights reserved 4 18 ...

Страница 40: ...NSTABLE BAN CNT 3500ms HDMI ROBIN 1 HDMI Callback 0 HDMI CTS Thid 8 HDMI CTS Cnt1 1 HDMI EQ AUTO HDMI Write Type Combine HDMI Switch IC NONE DVI SET TIME 300ms HDMI Sync DE HDMI 3D DET 0 HOT PLUG OFF HOLD TIME 0 CAL Data Restore_Copy 0 Expert N D ADJ OFF ATV IF AGC SPEED 0 ADC WB ADC ADC Result 1st_Y_GH 0 1st_Y_GL 0 1st_Cb_BH 0 1st_Cb_BL 0 1st_Cr_RH 0 1st_Cr_RL 0 2nd_R_L 134 2nd_G_L 134 2nd_B_L 13...

Страница 41: ...2nd_B_H 49 MGA MGA On Off OFF Advanced WB Movie_3D 3D_C_Rgain 5 3D_C_Bgain 1 3D_C_Roffset 12 3D_C_Boffset 16 Picture_3D EPA_3D ColorMapping_3D Sharpness_3D 3D Setting Copyright 1995 2013 SAMSUNG All rights reserved 4 20 ...

Страница 42: ...4 Troubleshooting 4 4 White Balance 4 4 1 Calibration 1 Into the Factory Mode 2 Select ADC WB menu 3 Select ADC menu 4 21 Copyright 1995 2013 SAMSUNG All rights reserved ...

Страница 43: ...tern CA210 Master MSPG925 Generator Chess Pattern Use other equipment only after comparing the result with that of the Master equipment Input mode Calibration Pattern CVBS IN Model_ 1 Perform in NTSC B and W Pattern 24 Lattice Component IN Model_ 6 Perform in 720p B and W Pattern 24 Lattice PC Analog IN Model_ 21 Perform in VESA XGA 1024x768 Lattice HDMI IN Perform in 720p B and W Pattern 24 Latti...

Страница 44: ...on Off status press the key to perform Calibration 7 When Calibration is complete it returns to the high level menu 8 You can see the change of the Comp Calibration status from Failure to Success Method of Color Calibration PC 1 Apply the VESA XGA Lattice N0 21 pattern signal to the PC IN port 2 Press the Source key to switch to PC mode 3 Enter Service mode 4 Select the ADC menu 5 Select the PC Ca...

Страница 45: ...f status press the key to perform Calibration 7 When Calibration is complete it returns to the high level menu 8 You can see the change of the HDMI Calibration status from Failure to Success Copyright 1995 2013 SAMSUNG All rights reserved 4 24 ...

Страница 46: ...4 Troubleshooting 4 4 3 Adjustment 1 Into the Factory Mode 2 Select ADC WB menu 3 Select White Balance menu 4 25 Copyright 1995 2013 SAMSUNG All rights reserved ...

Страница 47: ...N N 5 5 0 0 1 1 0 0 C C N N 5 5 0 0 1 1 2 2 C C N N 5 5 0 0 1 1 1 1 C C N N 8 8 0 0 2 2 C C N N 4 4 0 0 0 0 3 3 C C N N 4 4 0 0 0 0 2 2 LOGI C C C N N 2 2 5 5 0 0 7 7 C C N N 2 2 5 5 0 0 8 8 C C N N 2 2 0 0 0 0 4 4 C C N N 2 2 0 0 0 0 7 7 C C N N 2 2 0 0 0 0 2 2 C C N N 2 2 0 0 0 0 8 8 C C N N 2 2 0 0 0 0 5 5 C C N N 8 8 0 0 4 4 C C N N 1 1 1 1 0 0 1 1 C C N N 3 3 0 0 1 1 C C N N 4 4 0 0 2 2 C C N...

Страница 48: ... Cable 10 Pin Function Cable 8 Pin Code Num BN39 01877B 140 mm BN39 01759B 120 mm Photo The code number of cable Lead connector can be changed see Exploded Views and Parts List 5 2 Copyright 1995 2013 SAMSUNG All rights reserved ...

Страница 49: ...6 B15V 6 B15V_PW 7 GND 7 GND 8 GND 8 GND 9 B5V 9 B5 3V 10 B5V 10 B5 3V CN402 Main Board CN1 Function Pin No Signal Main Board Pin No Signal Function 1 IR 1 IR 2 GND 2 GND 3 A3 3V 3 3 3V 4 MSCL 4 SCL 5 MSDA 5 SDA 6 KEY1 6 KEY1 7 KEY1 7 KEY2 8 LED_STB 8 LED CN301 Main Board SPEAKER Pin No Signal Pin No Signal 1 R _OUT 3 L _OUT 2 R _OUT 4 L _OUT Copyright 1995 2013 SAMSUNG All rights reserved 5 3 ...

Страница 50: ...apan https gspn2 samsungcsportal com N America S America https gspn3 samsungcsportal com This Service Manual is a property of Samsung Electronics Co Ltd Any unauthorized use of Manual can be punished under applicable International and or domestic law 2013 Samsung Electronics Co Ltd All rights reserved Printed in Korea Code No ...

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