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Chapter 4
Business Features Package
Flexible Numbering
Default system programming allows stations to have 3- or 4-digit extension numbers
beginning with the digit 2 or 3. Three-digit default extension numbers begin with 201 and 4-
digit defaults begin with 2001. Station group numbers can be three or four digits beginning
with the digit 5. Other numbering plans can be used.
Using digits other than 2, 3 or 5 will require the installer to change other feature access
codes in the system default numbering plan. User guides will also need to be modified as
these are all written using the default numbering plan.
Group Conference
A programmed GCONF key can be used to automatically call a preset number and include
the called party in a conference when the call is answered. Up to five numbers, including the
keyset from which the conference is supervised, may be assigned to a conference group. Up
to five conference groups can be assigned to an extension.
Hot Desking
Hot Desking gives users mobility by allowing them to locate to any selected station and,
simply by dialling a code at the station, transfer all the features they normally require (a
specified extension number, pickup groups, paging groups, call barring, voice mailbox, and
so on) to the station. This feature is also referred to as
Station Features
).
Hot Line
Stations can be programmed to automatically call a pre-defined station or station group
whenever that station goes off-hook. A hot line delay timer of 0–250 seconds can be
programmed to allow sufficient time to make a different call, if required.
In Group/Out of Group
Individuals assigned to a station hunt group may temporarily remove their telephones from
the group by pressing the In/Out of Group key, provided that there is someone still in the
group. There is a system-wide option to allow
all
members to log out of a station group.
Stations logged out of a group will not receive calls to that group but will continue to receive
calls to their individual extension numbers. When desired, the user can go back into the
group by pressing the key again. Users who do not have this key may dial the access code
and the group desired. A station user is allowed to be in several groups, provided a key and
the extender for that group are assigned for each group on the user’s keyset.
Incoming Call Distribution
Incoming calls can be assigned to ring a distributed station hunt group. This allows all
members of the group to share the call load.
Incoming/Outgoing Service
Outside lines are available for incoming or outgoing service. Programming allows any outside
line to be used for incoming calls only, outgoing calls only or both-way service.
Individual Line Control
Each station in the system can be individually programmed to allow or deny dialling out as
well as allow or deny answering for each outside line.
