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Finding the contact information for service

Settings

Support

About This TV

Try Now

You can view the address of the Samsung website, the call centre phone number, your TV's model number, your TV's
software version, Open Source Licence and other information you may need to get service support from a Samsung
call agent or the Samsung website.

"

You can also view information by scanning the QR code of your TV.

"

You can also start this function by pressing and holding the

button for 5 or more seconds. For standard remote control,

press and hold the (Play) button for 5 or more seconds. Continue holding the button until the customer information
pop-up window appears.

Requesting service

Settings

Support

Request Support

Try Now

You can request service when you encounter a problem with the TV. Select the item matching the problem that
you encountered, and then select

Request Now

or

Schedule Appointment

Send

. Your service request will be

registered. The Samsung Contact Centre will contact you to set up or confirm your service appointment.

"

This function may not be supported depending on the geographical area.

"

You must agree to the terms and conditions for the service request.

"

This function requires an Internet connection.

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Содержание NU100 series

Страница 1: ...gister your product at www samsung com Model_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _Serial No _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ To directly go to the page that provides instructions on how to use the manual forvisually impaired users select the Menu Learning Screen link below Menu Learning Screen Link ...

Страница 2: ...tween external devices connected to the TV 35 Changing the input signal 35 Editing the name and icon of an external device 36 Using additional functions Connection Notes 37 Connection notes for HDMI 38 Connection notes for audio devices 39 Connection notes for computers 39 Connection notes for mobile devices Quick Guides Connecting the Samsung Smart Remote to the TV Using Smart Hub Using the Ambie...

Страница 3: ...the Samsung Smart Remote QLED TV About the Samsung Smart Remote UHD TV Connecting the Samsung Smart Remote to the TV Controlling External Devices with the Samsung Smart Remote Using the Universal Remote Using Anynet HDMI CEC 48 Connecting an external device through Anynet and using their menus Controlling the TV with a Keyboard or Mouse 49 Connecting a USB keyboard or mouse 49 Connecting a Bluetoo...

Страница 4: ...o Protection Time 111 Reducing the energy consumption of the TV Using Timeshift Buttons and functions available while recording a programme or Timeshift Using the Channel List Editing channels 89 Removing registered channels 89 Editing registered channels Creating a Personal Favourites List 90 Registering channels as favourites 90 Viewing and selecting channels on Favourites lists only Editing a F...

Страница 5: ...software to the latest version 112 Updating the TV automatically Protecting the TV from Hacking and Malicious Code 113 Scanning the TV and connected storage for malicious code Using Other Functions 113 Running the accessibility functions 113 Running Accessibility Shortcuts 114 Enabling voice guides for the visually impaired 114 Audio Description 115 White text on black background high contrast 115...

Страница 6: ...e Screen in Smart Hub Launching the e Manual Using Voice Interaction 188 Running Voice Interaction Read Before Playing Photo Video or Music Files 146 Limitations on use of photo video and music files 147 Supported external subtitles 147 Supported internal subtitles 148 Supported image formats and resolutions 148 Supported music formats and codecs 149 Video codecs supported by NU7100 model series o...

Страница 7: ...ot pair to the TV automatically point it at the remote control sensor of the TV and then press and hold the and buttons simultaneously for 3 seconds or more The images buttons and functions of the Samsung Smart Remote may differ by model For more information about the Samsung Smart Remote that comes with the QLED TV refer to About the Samsung Smart Remote QLED TV For more information about the Sam...

Страница 8: ...ss the button on your remote control you can use the following functions and features 1 Notification You can view a list of notifications for all events that occur on your TV A notification appears on the screen when it is time to broadcast a scheduled programme orwhen an event occurs on a registered device For more information refer to Displaying the Home Screen 2 Settings When the focus is moved...

Страница 9: ... press the button To shut off the TV press the button If you press the button when the TV is turned off the TV turns on in Ambient Mode If you use a remote control other than the Samsung Smart Remote there may be restrictions to entering Ambient Mode Because this function is a QLED TV specific function it may not be supported depending on the model For more information about the Ambient Mode refer...

Страница 10: ...is state less power is consumed and brightness is automatically adjusted by the illuminance sensor Getting dark state In Ambient Mode the TV screen changes automatically according to the surroundings When the surroundings get dark the TV screen becomes darker When the surroundings get bright before the TV screen turns completely black orwhen the remote control or the Voice Interaction function is ...

Страница 11: ... the image above depending on the model and geographical area When you press the or button in Ambient Mode the Ambient Mode browser screen appears In the Ambient Mode browser screen you can select content and change the Ambient Mode settings Setting up the content forAmbient Mode The Ambient Mode browser screen displays content at the top and categories at the bottom Use the left or right directio...

Страница 12: ...ne Adjust the colours of the screen for Ambient Mode Auto Brightness Change the auto brightness setting for Ambient Mode When this function is set to Off the brightness level of the TV screen is not automatically adjusted according to the ambient light level Ambient Off Timer Set the time that the Ambient Mode screen turns off automatically If there is no remote control input for the set time the ...

Страница 13: ...nction is a QLED TV specific function it may not be supported depending on the model Shortcuts Sources e Manual Settings Terrestrial Channels The image on your TV may differ from the image above depending on the model and geographical area 1 Sources You can select an external device connected to the TV 2 Channels Press the button to add a broadcast channel You can move or remove added broadcast ch...

Страница 14: ...s 1 Press 2 Move to the desired location 3 Press the Select button The target channel is added in the bookmark area Moving channels 1 Move the focus to the channels to move 2 Press the down directional button 3 Select Move 4 Move the selected channels to the desired location 5 Press the Select button The selected channels is moved Removing a channels 1 Move the focus to the channels to remove 2 Pr...

Страница 15: ...nd and then release the button The TV recognises the voice command To view the Voice Interaction guide press the button once When you press the button for the first time the Using Voice Interaction button appears at the bottom of the screen Press the Select button The Using Voice Interaction popup window appears and a tutorial on using Voice Interaction is shown When you press the button the Enter...

Страница 16: ...aphical area 1 Voice Command Guide You can learn the voice commands to use the Voice Interaction in various situations Use the directional buttons to move to the desired command and then press the Select button You can operate the TV with various voice commands To view a tutorial on Voice Interaction use the directional buttons to move to the bottom and then select the View Tutorial item ...

Страница 17: ... provide complete results You may be required to pay for some apps Consequently you may encounter a service application or contract To change the current channel by saying channel names as voice commands you must finish Set Up Your Service Provider If Set Up Your Service Provider is not completed you can complete it using the following menu Settings General Start Setup Try Now To use the voice tex...

Страница 18: ...storing it on a USB device connect the USB device to the TV to update To update using a USB flash drive download the update package from Samsung com to your computer Then save the update package in the USB device s top level folder Otherwise the TV will not be able to locate the update package Updating the TV automatically Settings Support Software Update Auto update Try Now If the TV is connected...

Страница 19: ...ion by pressing and holding the button for 5 or more seconds What is Remote Support Samsung Remote Support service offers you one on one support with a Samsung Technician who can remotely Diagnose your TV Adjust the TV settings foryou Perform a factory reset on your TV Install recommended firmware updates How does Remote Support Work You can easily get Samsung Remote Support service foryour TV 1 C...

Страница 20: ...dard remote control press and hold the Play button for 5 or more seconds Continue holding the button until the customer information pop up window appears Requesting service Settings Support Request Support Try Now You can request service when you encounter a problem with the TV Select the item matching the problem that you encountered and then select Request Now or Schedule Appointment Send Your s...

Страница 21: ...ut external devices that can be connected to the TV Source Connection Guide It guides you the way to connect various external devices such as the cable box game console and PC through pictures If you select the connection method to an external device the information details appear Connection Guide Cable Box Disc Player HDMI Game Console PC Audio device Mobile Device External Storage Accessory The ...

Страница 22: ...t a cable box or satellite box It is best to connect the both connectors using a Multi Switch or DiSEqC Switch etc and to set Aerial Connection Type to Dual Oscillator A connection method may differwith the models The DVB T2 system may not be supported depending on the geographical area Depending on the model or geographical area ...

Страница 23: ...ngs Try Now Connect to an available network Establishing a wired Internet connection Settings General Network Open Network Settings Wired If you connect a LAN cable the TV automatically accesses the Internet Use a CAT 7 STP type cable for the connection Shielded Twist Pair The TV will not be able to connect to the Internet if your network speed is below10 Mbps ...

Страница 24: ...een Wireless Connection Select yourwireless network Refresh The image on your TV may differ from the image above depending on the model and geographical area If no wireless router is found select Add Network at the bottom of the list and enter the network name SSID If yourwireless router has a WPS or PBC button select Use WPS at the bottom of the list and then push the WPS or PBC button on your ro...

Страница 25: ...Expert Settings IP Remote You can connect an IP control device to the TV remotely to manage your IP device To use this function Power On with Mobile must be turned on Turning this feature on may allow other IP control devices to control your TV We recommend turning this feature on only if an authorised third party custom controller is installed and configured specifically for a Samsung TV and if y...

Страница 26: ... If your TV won t connect to the Internet try the solutions below Troubleshooting Internet connectivity issues Try Now After reading the following content troubleshoot the Internet connection issue If the problem persists contact your Internet Service Provider No network cable found Make sure that the LAN cable is plugged in on both ends If it is plugged in make sure that the router is turned on I...

Страница 27: ...if required Unable to connect to the network 1 Check all IP Settings Settings General Network Network Status IP Settings 2 After checking the DHCP server status must be active on the router remove the LAN cable and then connect it again Forwireless connection enter the correct password if required Connected to a local network but not to the Internet 1 Make sure that the Internet LAN cable is conne...

Страница 28: ... 28 Connecting Video Devices Make the correct video connections between your TV and your external devices Connecting with an HDMI cable HDMI IN ...

Страница 29: ...ponent connection Review the illustration below and then connect Component IN and AV IN on the TV to Component OUT on the external device by using the provided component and AV adaptors Make sure to connect the same colour connectors together blue to blue yellow to yellow etc COMPONENT IN AV IN AV IN COMPONENT IN To use component equipment connect both the component adapter blue and the AV adapter...

Страница 30: ... the illustration below and then connect AV IN on the TV to AV OUT on the external device using the provided AV adapter and composite cable When connecting the cables be sure to match the colours of the cables to the colours of the ports AV IN COMPONENT IN COMPONENT IN AV IN Connect AV composite equipment to AV In only Do not connect to Component In ...

Страница 31: ... ARC cable HDMI IN ARC Connecting with a digital audio optical cable DIGITAL AUDIO OUT OPTICAL Connecting through a wireless network You can connect the TV to a Samsung audio device that supports the Wi Fi function through yourwireless network The two devices must be connected to the same network For more information about how to connect and use a Samsung audio device that supports the Wi Fi funct...

Страница 32: ...he model or geographical area Connecting a Computer Use the TV as a computer monitor or connect the TV to a computervia your network and access the computer s content Connecting through the HDMI port Screen Sharing HDMI HDMI IN HDMI DVI HDMI IN When you have connected a PC go to Source and then select the PC icon from the external device icon list For more information about the port settings refer...

Страница 33: ...nction may not be supported depending on the TV model or mobile device The supported functions may differ depending on the version of the SmartThings app You can install the SmartThings app from App Store or Google Play Store Connecting to the TVvia the SmartThings app 1 Turn on the TV 2 Start the SmartThings app on your mobile device 3 Tap Add Device on the dashboard of the SmartThings app Connec...

Страница 34: ...play the video audio or photo files currently playing on the mobile device on your TV You can enjoy TV screen and sound on your mobile device You can only listen to the TV sound on your mobile device You can add a new device through the SmartThings app on your mobile phone Please refer to the user guide in the SmartThings app for more details This function may not be supported depending on the TV ...

Страница 35: ...itch to the output of the device automatically or lets you configure universal remote control for the device automatically To configure the device for universal remote control automatically point the TV s remote control at the device When a USB device is connected to the USB port a pop up message appears that lets you switch easily to the media content listed on the device This function may not be...

Страница 36: ...each port with the name of an input device or the desired name in order to make it easier to change the input mode 3 Information You can view the detailed information about the external devices connected to the TV 4 Add to Home You can add the port of an external device to the Home Screen for quick switching Using additional functions You can use the following features on the Source screen Connect...

Страница 37: ...an HDMI cable with a thickness of 0 66 inches 17 mm or less Using a non certified HDMI cable may result in a blank screen or a connection error Some HDMI cables and devices may not be compatible with the TV due to different HDMI specifications This TV does not support HDMI Ethernet Channel Ethernet is a Local Area Network LAN built with coaxial cables standardised by the IEEE Use a cable shorter t...

Страница 38: ...on Connection notes for audio devices For better audio quality it is a good idea to use an AV receiver If you connect an external audio device using an optical cable the Sound Output setting is automatically changed to the connected device However to make this happen you must turn on the external audio device before connecting the optical cable To manually change the Sound Output setting do one of...

Страница 39: ...ice Connection notes for mobile devices To use the Smart View function the mobile device must support a sharing function such as Screen Mirroring or Smart View To check whetheryour mobile device supports the sharing function please visit the mobile device manufacturer s website To use Wi Fi Direct the mobile device must support the Wi Fi Direct function Please check if your mobile device supports ...

Страница 40: ...You can control TV operations with your Samsung Smart Remote Pair external devices such as a keyboard for ease of use About the Samsung Smart Remote QLED TV Learn about the buttons on the Samsung Smart Remote that comes with the QLED TV ...

Страница 41: ...ic value Use to change the channel enter a PIN enter a ZIP code etc When pressed for1 second or more for a channel that supports the teletext service the TTX menu appears on the TV screen For more information refer to Teletext Feature If the colour button appears with a number strip on the screen select the colour button and then select a specific colour by using the directional pad up down left r...

Страница 42: ...el List screen appears Press and hold the button up or down to quickly change the channel Use the Samsung Smart Remote less than 6 m from the TV The usable distance may vary with the wireless environmental conditions The images buttons and functions of the Samsung Smart Remote may differwith the model To use the Samsung Smart Remote to control a compatible external device that does not support HDM...

Страница 43: ... 43 About the Samsung Smart Remote UHD TV Learn about the buttons on the Samsung Smart Remote that comes with the UHD TV ...

Страница 44: ... screen so that you can enter a numeric value using it Select numbers and then select Done to enter a numeric value Use to change the channel enter a PIN enter a ZIP code etc When pressed for1 second or more for a channel that supports the teletext service the TTX menu appears on the TV screen For more information refer to Teletext Feature Colour button Use these coloured buttons to access additio...

Страница 45: ...el List screen appears Press and hold the button up or down to quickly change the channel Use the Samsung Smart Remote less than 6 m from the TV The usable distance may vary with the wireless environmental conditions The images buttons and functions of the Samsung Smart Remote may differwith the model To use the Samsung Smart Remote to control a compatible external device that does not support HDM...

Страница 46: ... to the TV automatically If the Samsung Smart Remote does not pair to the TV automatically point it at the remote control sensor of the TV and then press and hold the and buttons simultaneously for 3 seconds or more The images buttons and functions of the Samsung Smart Remote may differ by model The Samsung Smart Remote may not be supported depending on the model or geographical area ...

Страница 47: ...ou can also use the Anynet HDMI CEC function to operate external Samsung devices with your TV s remote control without any additional setup Certain external devices connected to the TV may not support the universal remote feature Do not place any obstacles in front of an external device It may cause signals from the remote control to be transmitted improperly The TV memorises both the external dev...

Страница 48: ...n is finished you can access the menu of the connected device on your TV screen using your TV remote and control the device The connecting process can take up to 2 minutes to complete Read before connecting an Anynet HDMI CEC device Anynet HDMI CEC enabled devices must be connected to the TV with an HDMI cable Note that some HDMI cables may not support Anynet HDMI CEC You can configure the TV s Un...

Страница 49: ... with the universal remote control Controlling the TVwith a Keyboard or Mouse Connecting a keyboard or mouse to make it easier to control the TV Settings General External Device Manager Input Device Manager Try Now You can connect a keyboard or mouse to make it easier to control the TV Connecting a USB keyboard or mouse Plug the keyboard or mouse cable into the USB port If you connect a mouse it i...

Страница 50: ...annel List F8 key Mutes the sound F9 F10 key Adjusts the volume F11 F12 key Changes the channel Page Up Page Down Scrolls a web page displayed on the Internet app Left click Available only in the Internet app You can click a menu or link to start a function as you do on a PC Right click Available only in the Internet app You can use the following functions The options displayed on the menu may dif...

Страница 51: ...t Device Manager Keyboard Settings You can set up the keyboard with the following functions Keyboard Language Keyboard type Setting up the mouse Settings General External Device Manager Input Device Manager Mouse Settings You can set up the mouse with the following functions Primary Button Pointer Speed ...

Страница 52: ...text on your TV Recommend text Options Predict Next Character The image on your TV may differ from the image above depending on the model and geographical area 1 Recommend text When you type a word you want to search for this function shows related suggestions from which you can choose one ...

Страница 53: ...al keyboard the next characters predicted to be typed is displayed and you can use the directional buttons on the remote control to select one from them Entering Text using the remote control s microphone and the on screen Virtual keyboard When the Virtual keyboard is on the screen press and hold the button on the Samsung Smart Remote speak into the microphone on the Samsung Smart Remote and then ...

Страница 54: ...use Smart Hub the TV must be connected to the Internet Some Smart Hub features may not be supported depending on the service provider language or geographical area Smart Hub service outages can be caused by disruptions in your Internet service You can view the entire text of the Terms Policy document by navigating to Settings Support Terms Policy Try Now If you want to stop using Smart Hub you can...

Страница 55: ...otification You can view a list of notifications for all events that occur on your TV A notification appears on the screen when it is time to broadcast a scheduled programme orwhen an event occurs on a registered device If you move the focus to Notification and then press the Select button a notification window appears on the right and the following functions are available Delete All You can delet...

Страница 56: ...ist Connecting to a Bluetooth speaker may not be supported depending on the model or geographical area Subtitle You can watch TV broadcasts with subtitles To activate deactivate the Subtitle function press the Select button To run Accessibility Shortcuts press the up directional button and then select Accessibility Shortcuts Audio Language You can change the audio language you want to hear To make...

Страница 57: ...utton To shut off the TV press the button If you press the button when the TV is turned off the TV turns on in Ambient Mode If you use a remote control other than the Samsung Smart Remote there may be restrictions to entering Ambient Mode Because this function is a QLED TV specific function it may not be supported depending on the model For more information about the Ambient Mode refer to Using th...

Страница 58: ...ired position by pressing the left or right directional button and then press the Select button The selected app is moved on the Home screen 9 Removing an item on the Home Screen Move the focus to the app you want to delete press the down directional button on the remote control and then select Remove The selected app is deleted You can add the apps you want to use often to the Home Screen using A...

Страница 59: ...orun Last App is set to On the last used app is automatically run when you turn on the TV You can also turn on or off this function use the Select button This function may not be supported depending on the app Testing Smart Hub connections Settings Support Self Diagnosis Start Smart Hub Connection Test Try Now Resetting Smart Hub Settings Support Self Diagnosis Reset Smart Hub Try Now You can rese...

Страница 60: ...ng a new account Settings General System Manager Samsung Account Add Account Create Account To create a new Samsung account follow the instructions on the screen For more information about the terms select View Details To protect personal information select Profile image selection and password entry High security in the field below the password entry bar If you want the TV to log you into your acc...

Страница 61: ...ation saved on the TV Settings General System Manager Samsung Account My Account Payment Info To manage the payment information you must be logged in to your Samsung account Configure the Sync Internet settings Settings General System Manager Samsung Account My Account Sync Internet Once you sign in to your Samsung account and configure the sync Internet settings you can share your favourites that...

Страница 62: ...p account samsung com Signing out of your Samsung account To sign out of your Samsung account move the focus to your account at Settings General System Manager Samsung Account and then press the Select button Or move to My Account Settings General System Manager Samsung Account My Account and then select Sign out Viewing the user agreement and privacy policy Settings General System Manager Samsung...

Страница 63: ...is state less power is consumed and brightness is automatically adjusted by the illuminance sensor Getting dark state In Ambient Mode the TV screen changes automatically according to the surroundings When the surroundings get dark the TV screen becomes darker When the surroundings get bright before the TV screen turns completely black orwhen the remote control or the Voice Interaction function is ...

Страница 64: ... the image above depending on the model and geographical area When you press the or button in Ambient Mode the Ambient Mode browser screen appears In the Ambient Mode browser screen you can select content and change the Ambient Mode settings Setting up the content forAmbient Mode The Ambient Mode browser screen displays content at the top and categories at the bottom Use the left or right directio...

Страница 65: ...ne Adjust the colours of the screen for Ambient Mode Auto Brightness Change the auto brightness setting for Ambient Mode When this function is set to Off the brightness level of the TV screen is not automatically adjusted according to the ambient light level Ambient Off Timer Set the time that the Ambient Mode screen turns off automatically If there is no remote control input for the set time the ...

Страница 66: ...n Smart Hub is launched for the first time the default apps are automatically installed The default apps may differ depending on the geographical area APPS Editor s Choice Most Popular The image on your TV may differ from the image above depending on the model and geographical area 1 Sign In Go to the Samsung Account screen to create a new account or sign in to your account 2 App Search You can se...

Страница 67: ...cient you can install some specific apps on a USB device You can run an app installed on a USB device only when the USB device is connected to the TV If the USB device is disconnected while an app is running the app is terminated You cannot run an app installed on a USB device on a PC or another TV Launching an app You can run the app desired from Downloaded App The icons below appearwithin the se...

Страница 68: ...on the model and geographical area 1 Removing an app 1 Move the focus to an app to delete 2 Select Delete The selected app is deleted Ensure that the related app data is also removed when you remove an app 2 Adding apps to the Home Screen 1 Move the focus to an app to add 2 Select Add to Home 3 After the Home screen appears move the selected app to the desired location 4 Press the Select button Th...

Страница 69: ...oved This function may not be supported depending on the model or geographical area 5 Reinstalling an app 1 Move the focus to the app to install again 2 Select Reinstall Reinstallation starts 6 Checking the app information details 1 Move the focus to the app to check 2 Select View Details The app information screen appears You can rate an app on the detailed information screen using the left or ri...

Страница 70: ...ups If you have shared content from your groups you can access them in notifications To use the Gallery app you must be signed in to your Samsung account 1 Open category Move to at the top left of the screen using the directional buttons on the remote control to view the content synchronised with the Samsung Cloud by category 2 View Daily View Monthly Sort the content by day or month 3 Sign In Go ...

Страница 71: ...content such as TV shows dramas movies and music in one place Universal Guide can recommend content tailored to your preferences and notify you of new drama series You can use this feature on your mobile with Samsung SmartThings app To enjoy the content from these apps on your TV they must be installed on the TV When you watch some paid content you may need to make a payment using their associated...

Страница 72: ... TV you can monitor and configure your smart devices connected to the SmartThings service via the SmartThings app installed on them You can receive notifications about the statuses of your smart devices To use this function you must be logged in to your Samsung account This function may not be supported depending on the model or geographical area 1 Location selection list Press the Select button t...

Страница 73: ...t devices and their statuses You can add a new device through the SmartThings app on your mobile phone Please refer to the user guide in the SmartThings app for more details Using the e Manual Control and read the manual embedded in your TV Launching the e Manual Settings Support Open e Manual You can view the embedded e Manual that contains information about your TV s key features Alternatively y...

Страница 74: ...ink Access an underlined topic referred to on an e Manual page immediately Some menu screens cannot be accessed from the e Manual Using the Internet Surf the Internet on your TV Internet When you run Internet you can see recently viewed web sites or featured recommendations When you select a desired web site you can get immediate access to it You can use the Internet more easily after connecting a...

Страница 75: ...such as USB devices mobile devices and cameras on the TV You cannot play media content if the content or the storage device is not supported by the TV For more information refer to Read Before Playing Photo Video or Music Files Backup important files before connecting a USB device Samsung is not responsible for damaged or lost files To connect the TV to a mobile device refer to Connecting Your Mob...

Страница 76: ...ayed For more information about buttons refer to Buttons and functions available while playing multimedia content The content may not be played depending on the encoding method or file format Furthermore several functions may be restricted Content on devices connected to the TV via your network may not play smoothly due to the network communication problems If this occurs use a USB device For more...

Страница 77: ...nd and then release the button The TV recognises the voice command To view the Voice Interaction guide press the button once When you press the button for the first time the Using Voice Interaction button appears at the bottom of the screen Press the Select button The Using Voice Interaction popup window appears and a tutorial on using Voice Interaction is shown When you press the button the Enter...

Страница 78: ...aphical area 1 Voice Command Guide You can learn the voice commands to use the Voice Interaction in various situations Use the directional buttons to move to the desired command and then press the Select button You can operate the TV with various voice commands To view a tutorial on Voice Interaction use the directional buttons to move to the bottom and then select the View Tutorial item ...

Страница 79: ... provide complete results You may be required to pay for some apps Consequently you may encounter a service application or contract To change the current channel by saying channel names as voice commands you must finish Set Up Your Service Provider If Set Up Your Service Provider is not completed you can complete it using the following menu Settings General Start Setup Try Now To use the voice tex...

Страница 80: ...g on the model and geographical area In the Guide you can see the daily programme schedules for each broadcaster see programme information choose a programme to watch and set up a schedule viewing or recording The Guide also appears when you press the CH button while watching TV On standard remote control press the GUIDE button To see information about analogue channels and use the analogue channe...

Страница 81: ... You can change the start and end times of scheduled programme recordings This function may not be supported depending on the model or geographical area Stop You can stop the recording function that is currently running Cancel Scheduled Viewing Cancel Scheduled Recording You can cancel scheduled viewings and recordings This function may not be supported depending on the model or geographical area ...

Страница 82: ...g options from the guide screen Instant Recording Select a live programme from the Guide press and hold the Select button and then select Record from the pop up menu to start recording immediately Schedule Recording Select a programme scheduled to be broadcast press the Select button and then select Schedule Recording to set up a schedule recording of the scheduled programme Using the instant and ...

Страница 83: ...pending on the model or geographical area You can schedule up to 30 recordings orviewings at once using Schedule Recording and Schedule Viewing Setting the Schedule Recording Time Live TV Schedule Manager or Recordings Schedules Edit You can set the start and end times for a schedule recording You can set the start time up to 10 minutes before the programme starts and the end time up to 10 minutes...

Страница 84: ... programme guide Continue Recording After You can set the time to end the recording later than the broadcast end time in the programme guide Symbol Information Provide users with the information of the symbol and the explanation about an icon used in the schedule manager The menus may not appear depending on the model or geographical area Setting Up a Schedule Viewing Configure the TV to show a sp...

Страница 85: ...ar depending on the model or geographical area Editing a schedule viewing Live TV Schedule Manager or Recordings Schedules You can set up a maximum total of 30 Schedule Viewing and Schedule Recording entries The menus may not appear depending on the model or geographical area Setting the Schedule Viewing Time Live TV Schedule Manager or Recordings Schedules Edit You can set the start time of a sch...

Страница 86: ...cal area Buttons and functions available while recording a programme or Timeshift Review available buttons and functions of how they are used while recording a programme or Timeshift The available buttons and functions may differwith the functions This function may not be supported depending on the model or geographical area When you press the down directional button the control bar appears and th...

Страница 87: ... option To increase the rewind or forward speed in slow mode up to 3 times select the option repeatedly To return to normal speed select the option When the Slow Rewind function is activated you can view the difference between the current recording time and the current rewind time Jump Backward Jump Forward Press the up directional button to move the focus to the playback control bar and then sele...

Страница 88: ...e through a virtual channel at any time As with regular channels the TV provides the daily programme schedules for TV PLUS This function may not be supported depending on the model or geographical area Favourites Displays Favourites1 to Favourites 5 Channel Type Sorts the list so that it includes channels of a selected type However Channel Type can only be used channels contain the type informatio...

Страница 89: ...n the channel is locked or unlocked A locked channel cannot be viewed If you want to set the password set Settings Broadcasting Apply Channel Lock to On For more information about how to set your password refer to Setting up a password Changing a channel name After selecting a channel to change in Edit Channels select Rename channel to change the channel name This function is only available for se...

Страница 90: ...mbol You can create up to five favourites lists so that your family can create their own personal favourites list Registering channels as favourites Live TV Channel List 1 Press the right directional button on your remote control 2 Select Favourites 3 Select one of the five favourites lists 4 Move to Edit Favourites 5 Select a channel to add to the favourites list 6 Select icon The selected channe...

Страница 91: ... to Favourites Removing channels from a favourites list Select channels in a favourites list and then select the icon Rearranging a favourites list Select one or more channels and then select Change order The Change order highlight appears Press the up down directional buttons to indicate the new location for the channels Press the Select button to set the channels into their new location Renaming...

Страница 92: ...stem may not be supported depending on the geographical area The Auto Tuning Settings may not appear depending on the model or geographical area Selecting the cable network search option Settings Broadcasting Auto Tuning Settings Cable Search Option Sets additional search options such as the frequency and symbol rate for a cable network search This function may not be supported depending on the mo...

Страница 93: ...al Information is only available for digital channels This function may not be supported depending on the model or geographical area Restricting Viewing to Specific Channels Settings Broadcasting Apply Channel Lock Try Now By selecting the menu you can turn on or off the Apply Channel Lock function Using Mark Adult Channels Settings Broadcasting Mark Adult Channels Enables or disables all adult se...

Страница 94: ... HDMI or Component mode Programme Rating Lock may not be supported depending on your input signal Configuring advanced broadcasting settings Settings Broadcasting Expert Settings Try Now Reading digital text Settings Broadcasting Expert Settings Digital Text You can use this function when you watch a broadcast that includes both text and multimedia content This function is only available in UK Mul...

Страница 95: ...dcast Selecting a Audio Format Settings Broadcasting Expert Settings Audio Options Audio Format You can change the audio format you want to hear The supported audio format may differwith the broadcast programme This option is only available on digital channels Tuning broadcast signals manually Settings Broadcasting Expert Settings Manual Tuning Try Now You can scan for all the channels manually an...

Страница 96: ...nnel list to a USB storage To use this function the PIN number is required Import from USB Imports channel list from a USB storage Export to USB Exports channel list saved in the TV to a USB storage This function is available when USB is connected This function may not be supported depending on the model or geographical area Enabling Disabling Edit Channel Numbers Settings Broadcasting Expert Sett...

Страница 97: ...anguage select a language to use in Primary Teletext Language If this language is not supported you can watch the teletext broadcast in your secondary preferred language set in Secondary Teletext Language This function may not be supported depending on the model or geographical area Showing TVkey Interface menu Settings Broadcasting Expert Settings TVkey Interface Show TVkey Interface menu informa...

Страница 98: ...or CI CARD inserted into the CAM You can install the CAM any time with orwithout the TV turned on CICAM PIN Manager Manages Common Interface Common Access Module CICAM PIN Save PIN or change stored PIN and then set other PIN options This function may not be supported depending on the model or geographical area Descramble Mode CAM video transcoding Configures the setting to transcode the video code...

Страница 99: ...ture Picture Mode Try Now You can select the Picture Mode that provides the best viewing experience Dynamic Makes the picture brighter and clearer in bright viewing environments Standard Is the default mode suitable for general viewing environments Natural Reduces eye strain for a comfortable viewing experience Movie Is suitable forwatching TV or movies in a dark room This function may not be supp...

Страница 100: ...o On the screen appears darker than when it is Off Local Dimming Controls the brightness of individual areas on the screen to maximise contrast automatically This function may not be supported depending on the model or geographical area Contrast Enhancer Try Now HDR Mode Automatically provide an optimal HDR effect based on the video source The HDR High Dynamic Range technology implements video ima...

Страница 101: ...ttings General External Device Manager Game Mode Settings Game Mode You can enable the game mode to optimise the TV s settings for playing video games with a gaming console such as a PlayStation or Xbox The Game Mode Settings may not appear depending on the model or geographical area The game mode is not available for normal TV viewing The screen may shake somewhat When Game Mode is enabled Pictur...

Страница 102: ...e to set this function for only the external devices that support the FreeSync feature of AMD For an optimised game environment set the resolution of the external device to 1080p at 120 Hz For more information refer to Supported Resolutions for FreeSync If the resolution is not supported the operation may not be smooth When the FreeSync options are set or the FreeSync function is operated for an e...

Страница 103: ...ith HDMI UHD Color set to On supports up to UHD 50P 60P 4 4 4 and 4 2 2 input signals For more information refer to Supported Resolutions for UHD Input Signals When you connect the TV to an external device that supports only the UHD 24 or 30 Hz frequency or any FHD frequency the HDMI UHD Color function may not be available In this case set HDMI UHD Color to Off Using HDMI black level Settings Gene...

Страница 104: ...function on the main screen can result in lower PIP picture quality The PIP function is only available under the following conditions 1 The main screen s source is a Component or HDMI connection 2 The input resolution is less than FHD Full HD The PIP window supports digital channels only and does not support UHD channels Changing the picture size Settings Picture Picture Size Settings Picture Size...

Страница 105: ... this case The 4 3 mode is not available when an external device is connected to the TV via a Component connector or an HDMI connector This function may not be supported depending on the model or geographical area Fitting the picture to the screen Settings Picture Picture Size Settings Fit to screen Try Now This function may not be supported depending on the Picture Size setting This function may ...

Страница 106: ...s Sound Expert Settings Try Now You can personalise the sound quality by adjusting the following settings Balance Try Now Equaliser Try Now HDMI Input Audio Format Try Now Digital Output Audio Format Try Now If you use a receiver that does not support Dolby Digital Plus you will hear no sound if you select Dolby Digital The Dolby Digital option is only available via ARC HDMI for external devices t...

Страница 107: ...ey must be paired using the TV s Bluetooth function For more information on pairing refer to the Bluetooth audio device s operating manual This function may not be supported depending on the model or geographical area If the TV fails to find a Bluetooth audio device place the device closer to the TV and then select Refresh When you turn on a paired Bluetooth audio device the TV detects it automati...

Страница 108: ...l sound set up by configuring the surround effect settings You can select any of the surround sound configurations with orwithout a sound bar A surround sound configuration can be used if all of the following conditions are met Two or more Samsung wireless speakers of the same type must be connected to the same wireless network The Samsung audio devices that supports the Wi Fi function must be con...

Страница 109: ...l The TV is not connected to the Internet No broadcast signals are received Setting the clock automatically Settings General System Manager Time Clock Clock Mode Auto This function works only when the TV is connected to the Internet or is receiving digital broadcasts through an antenna connected The accuracy of the time information received may differwith the channel and signal When watching TV by...

Страница 110: ...connection This function is only available if Clock Mode is set to Auto and the TV is connected to the Internet though a local area network Time Offset adjusts the time if the TV fails to receive time information through normal digital broadcast signals Using the timers Using the sleep timer Settings General System Manager Time Sleep Timer You can use this function to automatically shut off the TV...

Страница 111: ...ion If the Ambient Light Detection has adjusted the screen brightness to a too bright or dark level you can select Minimum Backlight to manually adjust the minimum screen brightness Minimum Backlight Try Now When the Ambient Light Detection is turned on you can manually adjust the minimum brightness of the TV screen to consider the brightness level of the surroundings This function acts only when ...

Страница 112: ... storing it on a USB device connect the USB device to the TV to update To update using a USB flash drive download the update package from Samsung com to your computer Then save the update package in the USB device s top level folder Otherwise the TV will not be able to locate the update package Updating the TV automatically Settings Support Software Update Auto update Try Now If the TV is connecte...

Страница 113: ...selected malicious code is relocated to the Isolated List The Isolated List displays all quarantined malicious codes Using Other Functions View other functions Running the accessibility functions Settings General Accessibility Try Now Running Accessibility Shortcuts The Accessibility Shortcuts provide access to the accessibility functions To display the Accessibility Shortcuts press and hold the V...

Страница 114: ... on the Language screen However some languages are not supported by Voice Guide even though they are listed in the Language screen English is always supported For more information about the TV language settings refer to Changing the menu language Changing the volume speed and pitch of the Voice Guide You can configure the volume speed and pitch of the voice guide Audio Description Settings General...

Страница 115: ...ack and white tone to sharpen blurred edges caused by colours If Greyscale is on some Accessibility menus are not available This function may not be supported depending on the model or geographical area Inverting the screen colour Settings General Accessibility Colour Inversion Try Now You can invert the colours of the text and background displayed on the TV screen to make it easier to read them I...

Страница 116: ...d features of the menus you select This function is only available when Voice Guide is enabled Watching TV broadcasts with subtitles Settings General Accessibility Subtitle Settings Try Now Set Subtitle to On Then you can watch the programme with the subtitle displayed This function may not be supported depending on the model or geographical area The TV cannot control or modify DVD or Blu ray subt...

Страница 117: ...on both the TV speaker and Bluetooth devices at the same time When this function is active you can set the volume of the Bluetooth devices higher than the volume of the TV speaker This function may not be supported depending on the model or geographical area When you connect Bluetooth devices to the TV Multi output Audio is activated For more information about connecting Bluetooth devices to the T...

Страница 118: ...ect RETURN button Selecting Usage or Retail Mode Settings General System Manager Usage Mode Try Now You can using the TV for retail environments by setting Usage Mode to Retail Mode For all other uses select Home Mode With Retail Mode some functions are disabled and the TV automatically resets itself after a preset amount of time Restoring the TV to the factory settings Settings Support Self Diagn...

Страница 119: ...is being played back An application on HbbTV may malfunction temporarily depending on the circumstances of the broadcast station or application provider An application on HbbTV usually operates only when the TV is connected to an external network The application may malfunction depending on the network conditions When the HbbTV application is installed and the broadcasting programme supports HbbTV...

Страница 120: ...necting the CI or CI Card via COMMON INTERFACE slot with the CI CARD Adapter Attaching the CI CARD Adaptervia COMMON INTERFACE slot To attach the CI CARD Adapter to the TV follow these steps 1 Insert the CI CARD Adapter into the two holes on the back of TV Please locate the two holes at the back of the TV next to the COMMON INTERFACE slot 2 Connect the CI CARD Adapter to the COMMON INTERFACE slot ...

Страница 121: ... a telephone number the CI or CI CARD ID the Host ID and other information will be displayed in about 2 3 minutes If an error message is displayed please contact your service provider When the configuration of channel information has finished the message Updating Completed is displayed indicating the channel list is updated You must obtain a CI or CI CARD from a local cable service provider When r...

Страница 122: ...ve TV appears The index page of the Teletext service gives you information on how to use the Service For Teletext information to be displayed correctly channel reception must be stable Otherwise information may be missing or some pages may not be displayed You can change Teletext pages by select numeric using your remote control On the Samsung Smart Remote TTX MIX Full TTX Double TTX Mix Live TV T...

Страница 123: ... LIST mode switches the mode to List save mode In List save mode you can save a Teletext page into a list using the 8 Store button 8 Store Stores the Teletext pages 2 Page Up Displays the next Teletext page 3 Page Down Displays the previous Teletext page 5 Reveal Conceal Displays or hides the hidden text answers to quiz games for example To display the normal screen press it again 4 Size Displays ...

Страница 124: ...ve TV It returns to the live TV screen Colour buttons red green yellow blue If the FASTEXT system is used by the broadcasting company the different topics on a Teletext page are colour coded and can be selected by coloured buttons Press the colour corresponding to the topic of your choice A new colour coded page appears Items can be selected in the same way To display the previous or next page sel...

Страница 125: ...half of the screen press it again For normal display press it once again 9 RETURN Hold Holds the display at the current page in the case that there are several secondary pages that follow automatically To undo press it again 7 EXIT Cancel Shrinks the Teletext display to overlap with the current broadcast Typical Teletext page Part Contents A Selected page number B Broadcasting channel identity C C...

Страница 126: ... can use Remote Management to access Remote Support and have a Samsung service technician diagnose your TV correct problems and update your TV s software remotely via the web You can also turn Remote Management on and off This function requires an Internet connection You can also start Remote Management function by pressing and holding the button for 5 or more seconds What is Remote Support Samsun...

Страница 127: ... information for service Settings Support About This TV Try Now You can view the address of the Samsung website the call centre phone number your TV s model number your TV s software version Open Source Licence and other information you may need to get service support from a Samsung call agent or the Samsung website You can also view information by scanning the QR code of your TV You can also star...

Страница 128: ...his function may not be supported depending on the geographical area This function requires an Internet connection Diagnosing TV operational issues You can diagnose issues with your TV and Smart Hub and run reset functions Settings Support Self Diagnosis Try Now You can use the Picture Test to help diagnose video issues and the Sound Test to diagnose sound issues You can also view signal strength ...

Страница 129: ...lution Motion Lighting Component Connections Screen Colour If the colour on your TV screen is not correct or the black and white colours are off run Start Picture Test Settings Support Self Diagnosis Start Picture Test If the test results indicate that the problem is not caused by the TV do the following Confirm that the video input connectors are connected to the correct external device video out...

Страница 130: ...re that the antenna cable or cable TV cable is firmly connected If you have a cable box or satellite box confirm that it is plugged in and turned on Unable to find a Channel If your TV is not connected to a cable box or satellite box run Auto Tuning Settings Broadcasting Auto Tuning Settings Auto Tuning The Auto Tuning Settings may not appear depending on the model or geographical area The TV imag...

Страница 131: ...ettings Picture Expert Settings Colour See if Energy Saving Mode has been enabled Settings General Eco Solution Energy Saving Mode Try resetting the picture Settings Picture Expert Settings Reset Picture There is a dotted line on the edge of the screen Change Picture Size to 16 9 Standard Settings Picture Picture Size Settings Picture Size 16 9 Standard The picture is black and white If you are us...

Страница 132: ... s audio option to HDMI if the box connected to your TV is using an HDMI cable To listen to computer sound connect an external speaker to the computer s audio output connector If your TV has a headphone jack make sure there is nothing plugged into it Reboot the connected device by disconnecting and then reconnecting the device s power cable No sound is heard Check whether the Digital Output Audio ...

Страница 133: ...irm that the coaxial cable is securely connected to the TV Run Start Setup or Auto Tuning Settings Broadcasting Auto Tuning Settings Auto Tuning The Auto Tuning Settings may not appear depending on the model or geographical area There are no subtitles with digital channels Go to Subtitle and change the Subtitle Mode Settings General Accessibility Subtitle Settings Subtitle Subtitle Mode Some chann...

Страница 134: ... to the audio output connection of the computer The TVWon t Connect to the Internet When the TV has difficulties connecting to the Internet these steps may help resolve the problem The problem Try this The TV cannot connect to your network or apps for Internet compatible models only Make sure the TV has a network connection Settings General Network Network Status Contact your Internet service prov...

Страница 135: ...he Anynet system supports Anynet devices only Check if the power cord of the Anynet device is properly connected Check the cable connections of the Anynet device Go to Anynet HDMI CEC and see if Anynet HDMI CEC has been set to On Settings General External Device Manager Anynet HDMI CEC Anynet may not function when some other functions are active including Channel Search Smart Hub Initial Setup etc...

Страница 136: ...sure the device is connected to your TV with an HDMI cable Some HDMI cables may not support Anynet If the connection is terminated because there has been a power failure or the HDMI cable has been disconnected please scan for the device again The TV audio is not being played through the receiver Connect an optical cable to the TV and the receiver ARC enables the TV to output digital sound via the ...

Страница 137: ...gs Support Self Diagnosis Reset Resets Picture Sound Broadcasting and all other settings except for the network settings to the default settings Reset Smart Hub Settings Support Self Diagnosis Reset Smart Hub Resets all Smart Hub settings to their factory defaults and deletes all information related to Samsung accounts linked service accounts Smart Hub service agreements and Smart Hub applications...

Страница 138: ...Picture Size Settings The Mode Not Supported message appears The output resolution of the attached device is not supported by the TV Check the TV s supported resolutions and adjust the external device s output resolution accordingly The Subtitles item in the TV is greyed out When an external device is connected with an HDMI or Component cable the Subtitle function is unavailable Adjust the subtitl...

Страница 139: ...nner ad appears on the screen Change Usage Mode to Home Mode Settings General System Manager Usage Mode The TV is making a popping noise The expansion and contraction of the TV s outer casing may cause a popping noise This does not indicate a product malfunction The TV is safe to use The TV is making a humming noise Your TV utilises high speed switching circuits and high levels of electrical curre...

Страница 140: ... Recording you must first set the TV s clock Set the Clock Settings General System Manager Time Clock You can set up a maximum total of 30 Schedule Viewing and Schedule Recording entries Recordings are DRM protected and therefore cannot be played back on a computer or on a different TV In addition these files cannot be played back on your TV if its video circuit has been replaced A USB hard drive ...

Страница 141: ...blank until the change is made In this case recording will resume but will not be available When using the Record or Schedule Recording function the actual recording may start a second or two later than the specified time If the Schedule Recording function is operating while a recording is being made on an HDMI CEC external device the priority is given to the Schedule Recording Connecting a record...

Страница 142: ...tion is 90 minutes The Timeshift function is not available for locked channels Time shifted videos are played according to the TV settings The Timeshift function may be terminated automatically once it reaches its maximum capacity The Timeshift function requires at least 1 5 GB of free space available on the USB storage device Supported broadcasting audio options Check the supported broadcasting a...

Страница 143: ...only and available content may differwith the geographical area For more information about applications visit the applicable service provider s website An unstable Internet connection may cause delays or interruptions In addition applications may terminate automatically depending on the network environment If this occurs check your Internet connection and try again Application services and updates...

Страница 144: ...page is loading Loading a web page may be delayed or suspended completely with certain operating systems The copy and paste operations are not supported When composing an email or a simple message certain functions such as the font size and colour selection may not be available There is a limit to the number of bookmarks and the size of the log file that can be saved The number of windows that can...

Страница 145: ...s to connect to the wireless network Select a channel that is not currently in use for the wireless router If the channel set for the wireless router is currently being used by another device the result is usually interference and or a communications failure Most wireless networks have an optional security system To enable a wireless network s security system you need to create a password using ch...

Страница 146: ...port We recommend that you use an external hard drive with its own power adapter Certain digital cameras and audio devices may not be compatible with the TV If there are multiple USB devices connected to the TV the TV might not be able to recognise some or all the devices USB devices that use high power input should be connect to the USB 5V 1A port The TV supports the FAT exFAT and NTFS file syste...

Страница 147: ...b Micro DVD sub or txt SubStation Alpha ssa Advanced SubStation Alpha ass SMPTE TT Text xml Supported internal subtitles Name Container Xsub AVI SubStation Alpha MKV Advanced SubStation Alpha MKV SubRip MKV VobSub MKV MPEG 4 Timed text MP4 TTML in smooth streaming MP4 SMPTE TT TEXT MP4 SMPTE TT PNG MP4 ...

Страница 148: ...codecs File extension Format Codec Note mp3 MPEG MPEG1 Audio Layer 3 m4a mpa aac MPEG4 AAC flac FLAC FLAC Supports up to 2 channels ogg OGG Vorbis Supports up to 2 channels wma WMA WMA WMA is supported up to 10 Pro 5 1 channels M2 profile WMA1 WMA lossless Voice are not supported wav wav wav mid midi midi midi Supports type 0 and type 1 Seek is not supported Supports USB device only ape ape ape ai...

Страница 149: ...mov AVI MKV MPEG4 SP ASP ADPCM IMA MS AAC 3gp vro ASF MP4 Window Media Video v9 VC1 60 HE AAC WMA mpg mpeg ts 3GP MOV FLV MPEG2 Dolby Digital Plus MPEG MP3 tp trp VRO VOB MPEG1 1920 x 1080 20 MPEG H AC 4 mov flv PS TS Microsoft MPEG 4 v1 v2 v3 G 711 A Law μ Law vob svi SVAF Window Media Video v7 WMV1 v8 WMV2 30 OPUS m2ts mts H 263 Sorrenson VP6 webm WebM VP8 1920 x 1080 60 20 Vorbis VP9 Supported ...

Страница 150: ...ov AVI MKV MPEG4 SP ASP ADPCM IMA MS AAC 3gp vro ASF MP4 Window Media Video v9 VC1 60 HE AAC WMA mpg mpeg ts 3GP MOV FLV MPEG2 1920 x 1080 20 Dolby Digital Plus MPEG MP3 tp trp VRO VOB MPEG1 MPEG H AC 4 mov flv PS TS Microsoft MPEG 4 v1 v2 v3 G 711 A Law μ Law vob svi SVAF Window Media Video v7 WMV1 v8 WMV2 30 OPUS m2ts mts H 263 Sorrenson VP6 webm WebM VP8 1920 x 1080 20 Vorbis VP9 Supported up t...

Страница 151: ...l camera devices may not be compatible with the TV HEVC codec is only available in MKV MP4 TS containers The MVC codec is supported partly Video decoders H 264 UHD is supported up to Level 5 1 and H 264 FHD is supported up to Level 4 1 TV does not support FMO ASO RS HEVC UHD is supported up to Level 5 1 VC1 AP L4 is not supported GMC 2 or above is not supported Audio decoders WMA is supported up t...

Страница 152: ...i 1080p 16 9 Standard Custom 4 3 HDMI 3840 x 2160p 16 9 Standard Custom HDMI 4096 x 2160p 16 9 Standard Custom USB 720p 16 9 Standard Custom 4 3 USB 1080i p 60 Hz 16 9 Standard Custom 4 3 USB 3840 x 2160p 24 30 Hz 16 9 Standard Custom USB 3840 x 2160p 60 Hz USB 4096 x 2160p 24 30 60 Hz 16 9 Standard Custom Installing an anti theft lock An anti theft lock is a physical device that can be used to pr...

Страница 153: ...CbCr 4 2 0 50 60 8 bit O If HDMI UHD Color is set to On Frame rate fps Colour Depth Chroma Sampling RGB 4 4 4 YCbCr 4 4 4 YCbCr 4 2 2 YCbCr 4 2 0 8 bit O O O O 50 60 10 bit O O 12 bit O O Supported Resolutions for FreeSync Check the supported resolution for the FreeSync function Settings of FreeSync mode Off Ultimate 48 120Hz Basic 90 120Hz The supported FreeSync modes may differ deepening on the ...

Страница 154: ...e power indicator turning on Refer to the user manual of your graphics card for compatible resolutions The native resolution is 3840 x 2160 at 60Hz with the HDMI UHD Color set to On The native resolution is 3840 x 2160 at 30Hz with the HDMI UHD Color set to Off IBM Resolution Dots x lines Display format Horizontal frequency KHz Vertical frequency Hz Clock frequency MHz Polarity horizontal vertical...

Страница 155: ... x 600 75 Hz 46 875 75 000 49 500 1024 x 768 60 Hz 48 363 60 004 65 000 1024 x 768 70 Hz 56 476 70 069 75 000 1024 x 768 75 Hz 60 023 75 029 78 750 1152 x 864 75 Hz 67 500 75 000 108 000 1280 x 720 60 Hz 45 000 60 000 74 250 1280 x 800 60 Hz 49 702 59 810 83 500 1280 x 1024 60 Hz 63 981 60 020 108 000 1280 x 1024 75 Hz 79 976 75 025 135 000 1366 x 768 60 Hz 47 712 59 790 85 500 1440 x 900 60 Hz 55...

Страница 156: ...ing on the model CTA 861 Resolution Dots x lines Display format Horizontal frequency KHz Vertical frequency Hz Clock frequency MHz Polarity horizontal vertical 3840 x 2160 30 Hz 67 500 30 000 297 000 3840 x 2160 60 Hz 135 000 60 000 594 000 1920 x 1080 100 Hz 112 500 100 000 297 000 1920 x 1080 120 Hz 135 000 120 003 297 000 This resolution is only supported by HDMI 2 0 mode The resolution may not...

Страница 157: ... Hz 31 250 50 000 27 000 720 x 480 60 Hz 31 469 59 940 27 000 1280 x 720 50 Hz 37 500 50 000 74 250 1280 x 720 60 Hz 45 000 60 000 74 250 1920 x 1080i 50 Hz 28 125 50 000 74 250 1920 x 1080i 60 Hz 33 750 60 000 74 250 1920 x 1080 24 Hz 27 000 24 000 74 250 1920 x 1080 25 Hz 28 125 25 000 74 250 1920 x 1080 30 Hz 33 750 30 000 74 250 1920 x 1080 50 Hz 56 250 50 000 148 500 1920 x 1080 60 Hz 67 500 ...

Страница 158: ...0 297 000 4096 x 2160 50 Hz 112 500 50 000 594 000 4096 x 2160 60 Hz 135 000 60 000 594 000 1920 x 1080 100 Hz 112 500 100 000 297 000 1920 x 1080 120 Hz 135 000 120 003 297 000 This resolution is only supported by HDMI 2 0 mode The resolution may not be supported depending on the model VESA CVT Resolution Dots x lines Display format Horizontal frequency KHz Vertical frequency Hz Clock frequency M...

Страница 159: ...ent Lip sync errors may occur The TV and Bluetooth device may disconnect depending on the distance between them A Bluetooth device may hum or malfunction When a part of your body is in contact with the receiving transmitting system of the Bluetooth device or the TV When the device is subject to electrical variation from obstructions caused by a wall corner or office partitioning When the device is...

Страница 160: ...hange the playback speed in 3 levels press the option repeatedly To return to normal speed select the option or press the button Jump Backward Jump Forward Press the up directional button to move the focus to the playback control bar and then select the left or right directional button in the playback control bar to move backward or forward by10 seconds in the video Move to a specific playback sec...

Страница 161: ... support a 360 degree view may be interrupted if 360 rotation is simultaneously applied with other functions during playback 360 Mode Provides a 360 degree view forvideos and photos This function may not be supported depending on the file format Video files using the mjpeg codec do not support a 360 degree view When a video or photo does not support a 360 degree view applying 360 rotation to it ma...

Страница 162: ...ound Music on the playback screen bottom Subtitles Controls video subtitles Subtitles Turns the language of the subtitles on or off Sync Adjusts the synchronisation when the video and the subtitles are not synchronised Reset Sync Resets the subtitle synchronisation adjustment to 0 Size Changes the font size of the subtitles Encoding Displays a list of encoding languages Allows you to change the en...

Страница 163: ...stem is manufactured under licence from Rovi Corporation and or its subsidiaries Patent The Rovi Guide system is protected by patents and patent applications filed in the US Europe and other countries including one or more of the United States patents 6 396 546 5 940 073 6 239 794 issued to Rovi Corporation and or its subsidiaries Disclaimer Rovi Corporation and or its subsidiaries and related aff...

Страница 164: ... the buttons facing towards you The remote is slightly thinner towards the top and thicker towards the bottom Description of the Samsung Smart Remote From top to bottom and left to right The button is at the top left There is a small LED at the right side of the button but you cannot find it by touching with hand Below the LED is a round button which is the button Of the two buttons below the butt...

Страница 165: ...open the Guide Press and hold the CH button to open the Channel List This function may not be supported depending on the model or geographical area The colour buttons If you press the or button while viewing a programme the Record Timeshift Stop when Timeshift is running Info red green yellow blue and Move to the top or Move to the bottom options appear This function may not be supported depending...

Страница 166: ...s on remote control On this screen pressing the power button top left button will turn off the TV but when any other button is pressed the TV will say the button name and briefly tell what that button does This teaching mode helps you to learn the location and operation of the buttons on the remote without affecting normal TV operation Press the button twice to exit Learn TV Remote Menu Learning S...

Страница 167: ...ide 1 Press and hold the VOL button on the remote The Accessibility Shortcuts menu appears 2 Press the up or down directional buttons on the remote to move to and highlight the Voice Guide option 3 Press the Select button on the remote to turn Voice Guide on or off 4 Close the menu either by pressing on the remote or by pressing the right directional button to highlight Close and then pressing the...

Страница 168: ... Voice Guide settings You can also go to an accessibility menu from the TV settings menu This provides more options for example to change the speed of Voice Guide The TV will not verbalise this menu unless Voice Guide is already turned on 1 Press the button 2 Press the left directional button until you reach Settings 3 Press Select and a menu will open 4 Press the down directional button to reach ...

Страница 169: ... These can be used togetherwith Voice Guide to give you voice input and voice output To speak a command press and hold the button located near the top of the Samsung Smart Remote directly below the LED power indicator and above the directional button and say the command and then release the button The TV will confirm the command For example you can Turn Voice Guide on Press the button on the Samsu...

Страница 170: ...l List Press the button on the remote to open Smart Hub press the left or right directional buttons to move to Live TV press the up directional button to move to the top row press the right directional button to move to Channel List and then press the Select button CH button Of the two buttons that protrude from the centre of the Samsung Smart Remote the right one is the CH button Push up or pull ...

Страница 171: ...annel number and wait After a short while the channel will change and the virtual number pad will disappear from the screen Changing volume Use the VOL button on the left to change the volume Every time you change the volume the new volume level will be announced VOL button Of the two buttons that protrude from the centre of the Samsung Smart Remote the left one is the VOL button Push up or pull d...

Страница 172: ...e Guide is for digital channels only Analogue channels are not supported If the Clock is not set the Guide is not provided Set the Clock first Settings General System Manager Time Clock If you need to set the clock again follow the instructions below 1 Press the button to open Smart Hub 2 Press the left directional button to move to Settings 3 Press the Select button to display the Settings menu s...

Страница 173: ... different day you will hear the day announced for the first programme you reach on that day The day is not repeated so if you are not sure what the day is you can move forwards and backwards 24 hours and then the day will be announced To view a programme on now In the Guide move to the programme currently broadcasting and then press the Select button to go to live TV on the selected channel and p...

Страница 174: ...isplay a synopsis The details pop up window consists of detailed information and the OK option After reading the detailed information press the Select button on the remote control to close the pop up window Displaying yourfavourite channels If you have set up favourite channels you will be able to filter the Guide so that only those channels are shown This makes it easier to find programmes you wa...

Страница 175: ... Press the Select button while watching the TV The Programme Info window appears Select a broadcast scheduled programme by using the left or right directional buttons and then the Select button You can schedule watching the programme by selecting Schedule Viewing Cancelling a scheduled viewing You have two ways to cancel a scheduled viewing 1 Cancelling a scheduled viewing from the Guide Live TV G...

Страница 176: ...t appear depending on the model or geographical area Using the Channel List See how to list the channels available on your TV Live TV Channel List Using Channel List you can change the channel or check programmes on other digital channels while watching TV Press the button on the remote to open Smart Hub press the left or right directional buttons to move to Live TV press the up directional button...

Страница 177: ...mme schedules of TV PLUS Favourites Displays Favourites1 to Favourites 5 Use the up and down directional buttons to move between the lists of favourites Highlight the one you want and then press Select The channel list will now show only the channels in this list Channel Type Sorts the list so that it includes channels of a selected type However Channel Type can only be used channels contain the t...

Страница 178: ...t button The selected channels are added to the favourites list To add channels to a favourites list Detail 1 Open the Channel List 2 Press the right directional button to move to the Category list 3 Use the up and down directional buttons to move to Favourites and then press Select You will see Favourites1 to Favourites 5 Move to the list to which you want to add channels and then press the Selec...

Страница 179: ...nnel you want to delete from the favourites list and then press the Select button 6 Repeat Step 5 to select all channels you want to delete 7 Press the left directional button to move to the icon and then press the Select button The selected channels are deleted from the favourites list Viewing and selecting channels on favourites lists only Live TV Channel List 1 Open the Channel List 2 Press the...

Страница 180: ...gramme press and hold the Select button The menu is displayed and there is now a Stop Recording option instead of a Record option Press Select button on Stop to stop the recording To record a programme that is on later move to the required programme in the Guide and press select You will get a pop up menu Use the up and down directional button to move within this menu Move to the Schedule Recordin...

Страница 181: ...rogramme info window use the left and right directional buttons to select a broadcast scheduled programme and then press the Select button To schedule a recording for the programme select Schedule Recording Changing the recording time When recording a live programme you can specify how long you want to record for Press the down directional button to display the control bar at the bottom Press the ...

Страница 182: ...rogramme details Select the Play option to play the programme The programme will start If you have watched part of this programme before you will get a pop up menu on screen allowing you to Play from start Resume from where you left off or Cancel Use the left and right directional buttons to move to the required option and press select This function may not be supported depending on the model or g...

Страница 183: ...ms Policy If you want to stop using Smart Hub you can cancel the agreement To cancel the Smart Hub service agreement though it is a required one select Reset Smart Hub Settings Support Self Diagnosis Reset Smart Hub Press the button on your remote This will bring up a display with 2 rows Try moving the focus to Live TV or another item on the bottom row The options on the top row change depending o...

Страница 184: ... those channels move to it and then press the Select button The menus may not appear depending on the model or geographical area Using the Home Screen in Smart Hub At the leftmost part of the Home Screen in Smart Hub is the static menu listed below You can quickly and easily use the listed menu items to access the to main TV settings or external devices search and apps Notification You can view a ...

Страница 185: ...h speaker press the up directional button and then select Speaker List Connecting to a Bluetooth speaker may not be supported depending on the model or geographical area Subtitle You can watch TV broadcasts with subtitles To activate deactivate the Subtitle function press the Select button To run Accessibility Shortcuts press the up directional button and then select Accessibility Shortcuts Audio ...

Страница 186: ...n To return to the TV mode press the button To shut off the TV press the button If you press the button when the TV is turned off the TV turns on in Ambient Mode If you use a remote control other than the Samsung Smart Remote there may be restrictions to entering Ambient Mode Because this function is a QLED TV specific function it may not be supported depending on the model For more information ab...

Страница 187: ...Words in blue e g Picture Mode indicate a menu item The e Manual contains 2 rows of menu icons Use the up and down directional buttons to move between rows and the left and right directional buttons to move within a row Press Select to open the section you want to read The e Manual contains a section called Learn TV Remote in the Accessibility Guidance at the right corner of the screen This is par...

Страница 188: ...nning Voice Interaction Press and hold the button on the Samsung Smart Remote Say a command and then release the button The TV provides feedback on how it understands the command and then performs the commanded task If the TV does not understand the command try again with more precise pronunciation This function may not be supported depending on the model or geographical area The supported languag...

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