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The problem
Try this!
The message "Connecting
to device..." or
"Disconnecting from
device" appears
on the screen.
You cannot use the remote control when the TV is configuring or switching to a
viewing mode. Use the remote control after the TV has completed the configuration or
has switched to a viewing mode.
The device won't
play.
You cannot use the play function when
Start Setup
is in progress.
The connected device is
not displayed.
Check whether the device supports .
Check whether the HDMI cable is properly connected.
Go to
(HDMI-CEC)
and see if
(HDMI-CEC)
has been set to
On
.
●
Settings
General
External Device Manager
(HDMI-CEC)
Scan for devices again.
devices must be connected to the TV using an HDMI cable. Make sure the device is
connected to your TV with an HDMI cable. Some HDMI cables may not support .
If the connection is terminated because there has been a power failure or the HDMI cable has
been disconnected, please scan for the device again.
The TV audio is not being
played through the
receiver.
Connect an optical cable to the TV and the receiver.
ARC enables the TV to output digital sound via the HDMI (ARC) port.
However, ARC is only available when the TV is connected to an audio receiver that supports
ARC.
I Have Trouble Launching/Using Apps
When apps aren't working, these steps may help resolve the problem.
The problem
Try this!
I launched an app, but
it's in English. How can I
change the language?
Languages supported by the app may be different from the user interface language. The ability
to change the language depends on the service provider.
My application is not
working.
Check with the service provider.
Refer to the Help section on the application service provider's website.
