English 33
Tr
ouble
shoo
ting
Troubleshooting
If you encounter a problem with your oven, first check the tables starting below
and try the suggestions. If a problem persists, or if an information code keeps
appearing on the display, contact a local Samsung service center.
Checkpoints
If you encounter a problem with the oven, first check the tables below and try the
suggestions.
Problem
Cause
Action
General
The buttons
cannot be pressed
properly.
Foreign matter may
be caught between the
buttons.
Remove the foreign matter and
try again.
For touch models:
Moisture is on the
exterior.
Wipe the moisture from the
exterior.
Child lock is activated.
Deactivate Child lock.
The time is not
displayed.
Power is not supplied.
Make sure power is supplied.
Confirm the microwave is
plugged in. Check your fuses or
circuit breakers.
The Eco (power-saving)
function is on.
Turn off the Eco function.
The oven does not
work.
Power is not supplied.
Make sure power is supplied.
Confirm the microwave is
plugged in. Check your fuses or
circuit breakers.
The door is open.
Close the door and try again.
The door open safety
mechanisms are
covered with foreign
matter.
Remove the foreign matter and
try again.
Cooking jam
Put 1.3 lb (600 g) fruit (for example mixed berries) in a suitably sized glass pyrex
bowl with lid. Add 10.6 oz (300 g) preserving sugar and stir well.
Cook covered for 10-12 minutes at 90 % power.
Stir several times during cooking. Empty directly into small jam glasses with twist-
off lids. Let stand for 5 minutes.
Cooking pudding/ custard
Mix pudding powder with sugar and milk (2 cups (500 ml)) following the
manufacturer’s instructions. Stir well. Use a suitably sized glass pyrex bowl with
lid. Cook covered for 6½ to 7½ minutes at 90 % power.
Stir well several times during cooking.
Browning almond slices
Spread 1 oz (30 g) sliced almonds evenly on a medium sized ceramic plate.
Brown for 3½ to 4½ minutes at 60 % power. Stir several times during browning.
Let stand for 2-3 minutes in the oven. Use oven gloves while taking out!
MS19M8000AS_AC_DE68-04466B-01_EN+CFR.indb 33
6/22/2018 12:29:10 PM