Samsung ML32E Скачать руководство пользователя

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103

Chapter 7. Troubleshooting

Frequently asked questions

Refer to the user manual for your PC or graphics card for further instructions on adjustment.

Question

Answer

How can I change the frequency?

Set the frequency on your graphics card.

•

Windows 7: Go to

Control Panel

→

Appearance and Personalization

→

Display

→

Adjust resolution

→

Advanced

Settings

→

Monitor

and adjust the frequency in Monitor Settings.

•

Windows 8: Go to

Settings

→

Control Panel

→

Appearance and Personalization

→

Display

→

Adjust resolution

→

Advanced Settings

→

Monitor

and adjust the frequency in

Monitor Settings

•

Windows 10: Go to

Settings

→

System

→

Display

→

Advanced display settings

→

Display adapter properties

→

Monitor

, and adjust

Screen refresh rate

under

Monitor settings

How can I change the resolution?

•

Windows 7: Go to

Control Panel

→

Appearance and Personalization

→

Display

→

Adjust Resolution

and adjust the

resolution.

•

Windows 8: Go to

Settings

→

Control Panel

→

Appearance and Personalization

→

Display

→

Adjust Resolution

and

adjust the resolution.

•

Windows 10: Go to

Settings

→

System

→

Display

→

Advanced display settings

, and adjust the resolution.

How do I set power saving mode?

•

Windows 7: Set power saving mode in

Control Panel

→

Appearance and Personalization

→

Personalize

→

Screen

Saver Settings

or BIOS SETUP on the PC.

•

Windows 8: Set power saving mode in

Settings

→

Control Panel

→

Appearance and Personalization

→

Personalize

→

Screen Saver Settings

or BIOS SETUP on the PC.

•

Windows 10: Set power saving mode in

Settings

→

Personalization

→

Lock screen

→

Screen timeout settings

→

Power & sleep

or BIOS SETUP on the PC.

Содержание ML32E

Страница 1: ...The colourand the appearance may differdepending on the product and the specifications are subject to change without priornotice to improve the performance USER MANUAL ML32E ML55E ML55E R ...

Страница 2: ...on 40 Using the RS 232C cable 40 Using the ethernet cable 40 04 Home screen Player 42 Approving a connected device from the server 42 Network Channel 46 Local Channel 46 My Templates 47 Available features in the Playerpage 47 Setting the Playerpage 47 When content is running 48 File formats compatible with Player 49 File formats compatible with Video Wall 54 Schedule 55 Available features in the S...

Страница 3: ...le device connection 87 When connected to a home network DLNA 88 Multimedia content list 89 Menus available 90 Photo 90 Video 91 Music 92 Subtitles and supported file formats 93 Subtitle 93 Supported image resolutions 93 Supported music file formats 93 Supported video formats 94 07 Troubleshooting Before you contact us 96 Diagnosis 96 Screen Resolution 96 Checkpoints 97 Frequently asked questions ...

Страница 4: ...p of all othertrademarks is attributed to theirdue owner An administration fee may be charged if either a an engineer is called out at your request and there is no defect in the product i e where you have failed to read this user manual b you bring the unit to a repair centre and there is no defect in the product i e where you have failed to read this user manual The amount of such administration ...

Страница 5: ...r injury may result Do not bend orpull the powercord with force Be careful not to leave the powercord undera heavy object Damage to the cord may result in a fire or electric shock Do not place the powercord orproduct nearheat sources A fire or electric shock may result Clean any dust around the pins of the powerplug orthe powersocket with a dry cloth A fire may result CAUTION Do not disconnect the...

Страница 6: ...unlight heat ora hot object such as a stove The product lifespan may be reduced or a fire may result Do not install the product within the reach of young children The product may fall and injure children As the front is heavy install the product on a flat and stable surface Edible oil such as soybean oil can damage ordeform the product Do not install the product in a kitchen orneara kitchen counte...

Страница 7: ...y cable Product failure an electric shock orfire may result from a damaged cable If a gas leakage is found do not touch the product orpowerplug Also ventilate the area immediately Sparks can cause an explosion orfire Do not lift ormove the product by pulling the powercord orany cable Product failure an electric shock orfire may result from a damaged cable Do not use orkeep combustible spray oran i...

Страница 8: ...lt When using headphones orearphones do not turn the volume too high Having the sound too loud may damage your hearing Be careful that children do not place the battery in theirmouths when removed from the remote control Place the battery in a location that children orinfants cannot reach If children have had the battery in their mouths consult your doctor immediately When replacing the battery in...

Страница 9: ... and dry cloth 5 Connect the powercord to the product when cleaning is finished 6 Poweron the product and computer Cleaning the mirrorglass Usable cleaning cloth Material Superfine fibers Provided accessory CLOTH CLEAN BN63 01798B 100 cotton Cleaning solution Water None Cleaning method Clean with wet cloth first and then wipe with dry cloth Wipe with dry cloth Status aftercleaning All fingerprints...

Страница 10: ...e images shown A stand is not provided with the product To install a stand you can purchase one separately The RS232C adapter can be used to connect to another monitor using the D SUB 9 pin type RS232C cable Quick Setup Guide Warranty card Not available in some locations Regulatory guide Powercord Batteries Not available in some locations Remote control RS232C IN adapter Proximity sensor Screw M4L...

Страница 11: ... key left or right when the control menu is not displayed Control menu Buttons Description Source Select the connected input source Move the panel key right to select Source and then press the panel key The list of input sources appears Move the panel key left orright to select the desired source and then press the panel key Menu Display the OSD menu Move the panel key left to select Menu and then...

Страница 12: ...sponding function Using other display devices in the same space as the remote control of this product can cause the other display devices to be inadvertently controlled Use the remote control within 7 m to 10 m from the sensoron the product at an angle of 30 from the left and right WARNING Store used batteries out of reach of children and recycle Do not use a new and used battery together Replace ...

Страница 13: ...PROXIMITY SENSOR Connects to a USB device orproximity sensor PROXIMITY SENSOR This must be connected to the cable if the Proximity Sensoris in use DVI MAGICINFO IN DVI IN Connects to a source device using a DVI cable or HDMI DVI cable MAGICINFO IN Use the dedicated DP DVI cable when connecting a network box sold separately DP IN Connects to a source device using a DP cable HDMI IN Connects to a so...

Страница 14: ...n range Referto the image and install accordingly 15 15 Proximity sensor Side view Top view 15 15 Proximity sensor Maximum detection distance 1 5 m However this distance mayvary depending on the environment object and existence of any obstacles within the detection range The sensorcannot detect objects outside of the detection range Afterinstalling the proximity sensor go to MENU System Proximity ...

Страница 15: ... Power indicator The powerindicatorwill turn off when the product is turned on It will blink in powersaving mode Use the remote control within 7 m to 10 m from the sensoron the product at an angle of 30 from the left and right Store used batteries out of reach of children and recycle Do not use a new and used battery together Replace both batteries at the same time Remove batteries when the remote...

Страница 16: ...ferfrom what is shown in the images To lock an anti theft locking device 1 Fix the cable of youranti theft locking device to a heavy object such as a desk 2 Put one end of the cable through the loop on the otherend 3 Insert the locking device into the anti theft lock slot at the back of the product 4 Lock the locking device An anti theft locking device can be purchased separately Anti theft lockin...

Страница 17: ...OFF VOL CH MagicInfo Player I QZ 1 ABC 2 DEF 3 GHI 4 JKL 5 MNO 6 SYMBOL 0 PRS 7 TUV 8 WXY 9 MUTE DEL SOURCE CH LIST Poweroff the product Numberbuttons Enterthe password in the OSD menu Mute the sound Unmuting the sound Press MUTE again orpress the volume control VOL button Use this hotkey to directly access MagicInfo This hotkey is available when a network box orPIM Plug In Module is connected Go ...

Страница 18: ...ource from DVI HDMI orDisplayPort Used in Anynet mode and multimedia mode Quickly select frequently used functions Return to the previous menu It sets safe lock function If multiple products are connected through the Video Wall feature press the SET button and entera product ID using the numberbuttons Control the product using the remote control Cancel a value that has been set using the SET butto...

Страница 19: ...ol Connect the IR OUT port on the product to the IR IN port on the other display product using the dedicated stereo cable A command sent from the remote control pointed at product 1 will be received by both display products 1 and 2 IR OUT IR IN 1 2 Controlling more than one display product using an external sensorkit A command sent from the remote control pointed at product 1 to which the external...

Страница 20: ...ide view A Minimum 40 mm B Ambient temperature Under35 C When installing the product on a perpendicularwall allow at least 40 mm of space between the product and wall surface forventilation and ensure that the ambient temperature is kept below 35 C Installation on an indented wall Contact Samsung CustomerService Centre forfurtherdetails A B C E D D Side view Side view A Minimum 40 mm B Minimum 70 ...

Страница 21: ...t installation Preparing before installing wall mount 1 To install a wall mount from anothermanufacturer use the Holder Ring 1 Installing the wall mount The wall mount kit sold separately allows you to mount the product on the wall For detailed information on installing the wall mount see the instructions provided with the wall mount We recommend you contact a technician for assistance when instal...

Страница 22: ... table below Unit mm Model name VESA screw hole specs A B in millimeters Standard screw Quantity ML32E 200 0 mm 200 0 mm M8 4 ML55E ML55E R 400 0 mm 400 0 mm WARNING Do not fasten the screws too firmly This may damage the product or cause the product to fall leading to personal injury Samsung is not liable forthese kinds of accidents Samsung is not liable for product damage or personal injurywhen ...

Страница 23: ...t connect the powercable until all connections are completed Connecting the powercable during connection may damage the product Cable Connection RS232C Cable Interface RS232C 9 pins Pin TxD No 2 RxD No 3 GND No 5 Bit rate 9600 bps Data bits 8 bit Parity None Stop bit 1 bit Flow control None Maximum length 15 m only shielded type Pin assignment 1 2 3 4 5 6 7 8 9 Pin Signal 1 Detect data carrier 2 R...

Страница 24: ...gnal 1 White and orange TX 2 Orange TX 3 White and green RX 4 Blue NC 5 White and blue NC 6 Green RX 7 White and brown NC 8 Brown NC Direct LAN cable PC to HUB Connector RJ45 RJ45 MDC HUB P2 P1 P2 P1 RJ45 Signal P1 P2 Signal TX 1 1 TX TX 2 2 TX RX 3 3 RX RX 6 6 RX Cross LAN cable PC to PC RJ45 P1 P2 Signal P1 P2 Signal TX 1 3 RX TX 2 6 RX RX 3 1 TX RX 6 2 TX ...

Страница 25: ...T RS232C IN OUT RS232C IN OUT RS232C IN OUT Connection 2 RJ45 RJ45 Connection 3 RS232C OUT RJ45 RS232C IN OUT RS232C IN OUT RS232C IN OUT Control Codes Viewing control state Get control command Header Command ID Data length Checksum 0xAA Command type 0 Controlling Set control command Header Command ID Data length Data Checksum 0xAA Command type 1 Value ...

Страница 26: ...s up to be more than 2 digits as shown below 11 FF 01 01 112 the first digit is removed E g PowerOn ID 0 Header Command ID Data length Data 1 Checksum 0xAA 0x11 1 Power Header Command ID Data length Data 1 12 0xAA 0x11 1 1 To control all devices connected by a serial cable simultaneously irrespective of IDs set the ID as 0xFE and transmit commands Commands will be executed by each device but ACK w...

Страница 27: ...Checksum 0xAA 0x12 0 Setting the volume Set Volume Header Command ID Data length Data Checksum 0xAA 0x12 1 Volume Volume Volume value code to be set on a product 0 100 Ack Header Command ID Data length Ack Nak r CMD Val1 Checksum 0xAA 0xFF 3 A 0x12 Volume Volume Volume value code to be set on a product 0 100 Nak Header Command ID Data length Ack Nak r CMD Val1 Checksum 0xAA 0xFF 3 N 0x12 ERR ERR A...

Страница 28: ... RF TV DTV are only available with models that include a TV Ack Header Command ID Data length Ack Nak r CMD Val1 Checksum 0xAA 0xFF 3 A 0x14 Input Source Input Source An input source code to be set on a product Nak Header Command ID Data length Ack Nak r CMD Val1 Checksum 0xAA 0xFF 3 N 0x14 ERR ERR A code showing what errorhas occurred Screen mode control Function The screen mode of a product can ...

Страница 29: ... Header Command ID Data length Checksum 0xAA 0x19 0 Ack Header Command ID Data length Ack Nak r CMD Val1 Checksum 0xAA 0xFF 3 A 0x19 Screen Size Screen Size product screen size range 0 255 unit inch Nak Header Command ID Data length Ack Nak r CMD Val1 Checksum 0xAA 0xFF 3 N 0x19 ERR ERR A code showing what errorhas occurred PIP On Off control Function The PIP mode of a product can be turned on or ...

Страница 30: ...ly adjust the PC system screen using a PC Viewing auto adjustment state Get Auto Adjustment Status None Setting auto adjustment Set Auto Adjustment Header Command ID Data length Data Checksum 0xAA 0x3D 1 Auto Adjustment Auto Adjustment 0x00 at all times Ack Header Command ID Data length Ack Nak r CMD Val1 Checksum 0xAA 0xFF 3 A 0x3D Auto Adjustment Nak Header Command ID Data length Ack Nak r CMD V...

Страница 31: ...k Function PC can be used to turn the Safety Lock function on or off on a product This control is available regardless of whether or not the power is turned on Viewing the safety lock state Get Safety Lock Status Header Command ID Data length Checksum 0xAA 0x5D 0 Enabling ordisabling safety lock Set Safety Lock Enable Disable Header Command ID Data length Data Checksum 0xAA 0x5D 1 Safety Lock Safe...

Страница 32: ...xAA 0x89 2 Wall_Div Wall_SNo Wall_Div Video Wall Dividercode assigned to the product 10x10 Video Wall Model 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 Off 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 1 0x11 0x12 0x13 0x14 0x15 0x16 0x17 0x18 0x19 0x1A 0x1B 0x1C 0x1D 0x1E 0x1F 2 0x21 0x22 0x23 0x24 0x25 0x26 0x27 0x28 0x29 0x2A 0x2B 0x2C 0x2D 0x2E 0x2F 3 0x31 0x32 0x33 0x34 0...

Страница 33: ... Ack Header Command ID Data length Ack Nak r CMD Val1 Val2 Checksum 0xAA 0xFF 3 A 0x89 Wall_ Div Wall_ SNo Nak Header Command ID Data length Ack Nak r CMD Val1 Checksum 0xAA 0xFF 3 N 0x89 ERR ERR A code showing what errorhas occurred PC connection Do not connect the power cable before connecting all other cables Ensure you connect a source device first before connecting the power cable A PC can be...

Страница 34: ... The appearance may differdepending on the product Afterconnecting a computerto the product with an HDMI DVI cable make sure to configure the settings as shown below to enable the video and audio from the computer Sound set HDMI Sound to PC DVI Picture set each screen mode to Text under Picture Mode System General set HDMI Hot Plug to Off HDMI IN DVI HDMI AUDIO IN ...

Страница 35: ...d properly In the occurrence of this issue set Max PowerSaving to Off before using the product Some graphics cards that are not compliant with the DP standard may prevent the Windows Booting Bios screen from being displayed when the product is in power saving mode If this is the case make sure to turn on the product first before turning on your PC The DisplayPort interface DP IN on the product and...

Страница 36: ... product Audio will not be enabled if the product is connected to a video device using an HDMI DVI cable To resolve this additionally connect an audio cable to the audio ports on the product and video device After connecting a video device to the product with an HDMI DVI cable make sure to configure the settings as shown below to enable the video and audio from the video device Sound set HDMI Soun...

Страница 37: ...t work if an external device that uses an olderversion of HDMI mode is connected to the product If such a problem occurs ask the manufacturer of the external device about the HDMI version and if out of date request an upgrade Be sure to use an HDMI cable with a thickness of 14 mm or less Be sure to purchase a certified HDMI cable Otherwise the picture may not display or a connection error may occu...

Страница 38: ...ou want to convert to To view detailed information about connected source devices press the TOOLS button from the Source page The MagicIWB S software allows you to play a variety of content on a large touchscreen monitor Use the software to bring life to your meetings and conferences Referto the touch overlay user manual for details The MagicIWB S user manual can be downloaded from http www samsun...

Страница 39: ...stomerInformation window fill out all the information fields and click Next 6 In the displayed Destination Folder window select the directory path you want to install the programme in and click Next If the directory path is not specified the programme will be installed in the default directory path 7 In the displayed Ready to Install the Program window check the directory path to install the progr...

Страница 40: ...S232C IN RS232C IN RS232C OUT Monitor1 Monitor2 Computer Using the ethernet cable Enterthe IP forthe primary display device and connect the device to the PC Display devices can be connected to each otherusing a LAN cable Connection using a direct LAN cable The appearance may differdepending on the product Multiple products can be connected using the RJ45 port on the product and the LAN ports on th...

Страница 41: ...ontrol Connection using a cross LAN cable The appearance may differdepending on the product Multiple products can be connected using the RS232C IN OUT port on the product RS232C OUT RJ45 RS232C IN RS232C OUT RS232C IN Monitor1 Monitor2 Computer ...

Страница 42: ... orfiles Play channels orcontent using any of the following methods Network Channel Play content using the server To run Network Channel make sure the product is connected to the server Local Channel Play content in internal memory orfrom external memory Approving a connected device from the server Approving the Lite server Set MagicInfo Mode to Lite in ServerNetwork Settings Approve and use the L...

Страница 43: ...hedule is running will display the details of the schedule Check that the correct device has been selected byviewing the device ID in the details 8 Select the All menu to check that the device has been registered 9 When the device is approved by the server the schedule registered in the selected group will be downloaded to the device The schedule will run afterit is downloaded Forfurther details o...

Страница 44: ...d from the server Turning the product off and then on again will restore the time setting on the product to the last time that was set from the server Forfurther details on how to manage the time scheduling holiday management etc referto the MagicInfo Server user s manual Approving the Premium server Set MagicInfo Mode to Premium in ServerNetwork Settings Approve and use the Premium servernow Firs...

Страница 45: ... schedule is running will display the details of the schedule Check that the correct device has been selected byviewing the device ID in the details 8 Select the All menu to check that the device has been registered 9 When the device is approved by the server the schedule registered in the selected group will be downloaded to the device The schedule will run afterit is downloaded Forfurther detail...

Страница 46: ...etc referto the MagicInfo Server user s manual Network Channel Player Device All Content All Sort by File Name Options 1 4 item s Browse and play content stored on the selected device No channels No channels Network Channel Local Channel My Templates Play content templates and schedules configured on the server You can viewwhetherthe server is connected approval in the Player menu screen To viewwh...

Страница 47: ...rties of content See the following page for details on the Settings feature Setting the Playerpage Settings Default Storage Picture Size Display Duration Transition Effect Content Orientation Internal Random Landscape Select the storage location that you want to download scheduled channels from the network to Close The displayed image may differdepending on the model Default Storage Select the sto...

Страница 48: ... purchased When content is running Viewing the details of the content that is running Information Current time Type CH Number CH Name Software Version No Schedule to download 00 00am Network Channel No channels selected No channels selected DTP EP APP 5402 03 Hijack OK The displayed image may differdepending on the model Press the INFO button on the remote control Current Time Type Type of channel...

Страница 49: ...solution largerthan the maximum resolution cannot be played Check the vertical and horizontal resolution of the file Check the supported video and audio Codec types and Versions Check the supported file versions Flash player 11 0 and older and Flash Air 3 0 and olderversions are supported PowerPoint version up to 97 2007 is supported Only the last USB device that was connected is recognized Networ...

Страница 50: ...an be played More than one Flash file cannot be played For Office files PPT and Word files and PDF files only one file type is supported at a time Multiple videos Video cannot be played on a single display of a video wall simultaneously Sound output restrictions More than one sound output cannot be used Playback priority Flash file network BGM local BGM video file in the main frame selected by the...

Страница 51: ...dio Codec avi mkv asf wmv mp4 mov 3gp vro mpg mpeg ts tp trp flv vob svi m2ts mts divx AVI MKV ASF MP4 3GP VRO VOB PS TS DivX 3 11 4 x 5 x 6 x 1920 x 1080 6 30 30 AC3 LPCM AAC HE AAC WMA DD MPEG MP3 DTS Core G 711 ALaw μ Law MPEG4 SP ASP H 264 BP MP HP Motion JPEG Window Media Video v9 MPEG2 MPEG1 VP6 640 x 480 4 ...

Страница 52: ...y is different from that of the monitor Audio Audio content with a Bit rate or Frame rate largerthan the rate specified in the table above can cause choppy audio during playback Audio content will not play or not play correctly if there is an error in the content or the container Some USB digital camera devices may not be compatible with the player Supports up to WMA 10 Pro 5 1 channel WMA lossles...

Страница 53: ...ge Tiled Image content not supported Content with Rotated Text not supported 3D Shadow Effects not supported Some characters not supported Special characters may be corrupted WORD Compatible document file formats Extension doc docx Version Office 97 Office 2007 Functions not supported Page background effect Some paragraph styles Word Art Align A group alignment error may occur 3D shapes which will...

Страница 54: ...ame rate largerthan the rate specified in the table above can cause choppyvideo during playback Video content will not play or not play correctly if there is an error in the content or the container Some USB digital camera devices may not be compatible with the player Supports up to H 264 Level 4 1 H 264 FMO ASO RS VC1 SP MP AP L4 and AVCHD are not supported For all Video codecs except MVC VP8 VP6...

Страница 55: ...otherstorage device This is similarto the copy feature on PCs Delete Delete schedules Configuring channel schedules Play media content such as videos photos and music at a desired time 1 Select a channel to configure 2 Select video music and photo content you want to apply to the channel schedule 3 Set the time to play the schedule Start Time Stop Time 4 Change the channel schedule name and then s...

Страница 56: ... template list using the following criteria Market Orientation Landscape Select this mode when using the product in landscape orientation Portrait Select this mode when using the product in portrait orientation New town interior design Sustainble evolution unfolods tomorrw s design bg_co Background Screen Background Music Select in the editable zone to add content or edit the existing text Create ...

Страница 57: ...a message alignment mode Scroll Specify the scroll direction speed forthe message Hide Element Display or hide a message Selecting Hide does not reset the message settings Reset Reset all settings in Font options to default settings Inserting content such as videos photos and PDF files picture1 jpg Edit Default content duration Hide Element Show Aspect Ratio Mute Item s selected Select item to del...

Страница 58: ...ame settings to several products When a duplicate file is not found on the external storage device 1 Connect the external storage device then run the Clone Product function 2 The No cloning file found on the external storage device Export this device s settings to the external storage device message appears When a duplicate file is found on the external storage device 1 Connect the external storag...

Страница 59: ...t are connected to form a video wall In addition display part of a whole picture orrepeat the same picture on each of the connected multiple displays To display multiple images referto MDC Help orthe MagicInfo usermanual Some models may not support the MagicInfo function Applyto Current Source screen output from a device connected to Source Configure video wall features forthe screen output from a...

Страница 60: ... form the video wall To rearrange products use the direction buttons on the remote control to move a product to anotherdesired number Press the button All Displays Assign screen positions to All displays Then you don t need to set up video wall for individual displays Current Displays Only Assign screen position forthis first display Screen Position allows you to split the screen into a maximum of...

Страница 61: ... or Text depending on the picture mode Calibration In this mode the brightness colour gamma and uniformity settings customized using the colour calibration programme Advanced ColourManagement are applied To apply the Calibration mode properly make sure you configure the picture quality settings such as brightness colour gamma and uniformity using the colour calibration programme Advanced ColourMan...

Страница 62: ...ll not play If a folder name is too long the folder cannot be selected Up to 255 characters are recognizable Each USB you use is assigned its own folder When using more than one of the same type of USB make sure the folders assigned to each USB have different names We recommend that you use a USB memory stick and a multi card readerwhen using On Timer The On Timer function may not work with USB de...

Страница 63: ...do not want to activate The selected On Timer and Off Timer will not activate Ticker HOME Ticker Input text while a video orimage is displayed and display the text on the screen Off On Message Enter a message to display on the screen Time Set the Start Time and End Time to display a Message Position Select an orientation to display a Message Scroll Specify the scroll Direction and Speed forthe mes...

Страница 64: ...oduct Picture Mode ID Settings On Off Timer Video Wall Ticker Network Status More settings The displayed image may differdepending on the model Fordetails on how to use the URL Launcher feature contact the dealerthe product was purchased from To use the URL Launcher feature set Playvia to URL Launcher in System ...

Страница 65: ...ity using the colour calibration programme Advanced Colour Management To download the Advanced ColourManagement programme visit www samsung com displaysolutions BD Wise Provides the optimal picture quality for Samsung DVD Blu ray and Home Theatre products which support BD Wise When BD Wise is turned On the picture mode is automatically changed to the optimal resolution Available when you connect S...

Страница 66: ...ement to the Information and Advertisement modes To download the Advanced ColourManagement programme visit www samsung com displaysolutions If Picture Mode is set to Calibration Calibrated Value is disabled Advanced Settings Dynamic Contrast Adjust the screen contrast Black Tone Select the black level to adjust the screen depth Flesh Tone Emphasize pink Flesh Tone RGB Only Mode Displays the Red Gr...

Страница 67: ...DMI 1080i Dynamic Backlight Automatically adjust the backlight to provide the best possible screen contrast underthe current conditions Picture Size Picture Size Different screen adjustment options are displayed depending on the current input source CAUTION Do not set yourproduct to 4 3 format fora long time The borders displayed on the left and right ortop and bottom of the screen may cause image...

Страница 68: ... picture quality by selecting the same resolution forthe product as the PC using this menu Available resolutions AUTO 1024x768 1280x768 1360x768 1366x768 Picture Off Selecting Picture Off switches off the screen The volume is not disabled To switch the screen on press any button otherthan the volume button Reset Picture Resets yourcurrent picture mode to its default settings ...

Страница 69: ...gy Screen Burn Protection moves the picture slightly on the screen Pixel Shift Minimize image retention by finely moving pixels horizontally orvertically Displaying a still image or a 4 3 output for an extended period of time may cause image retention This is not a defect in the product If Picture Size is set to Screen Fit Pixel Shift is disabled Timer You can set the timerfor Screen Burn Protecti...

Страница 70: ... content from a serverorotherdevice Menu Language Set the menu language A change to the language setting will only be applied to the onscreen menu display It will not be applied to other functions on your PC Reset OnScreen Display This option returns the current settings underOnScreen Display to the default factory settings ...

Страница 71: ...akers and the speakers attached to your audio receiver If this occurs set the product to External When you set SpeakerSettings to External the products speakers are turned off You will hear sound through the external speakers only When the SpeakerSettings is set to Internal both the product speakers and the external speakers are on You will hear sound through both If there is no video signal both ...

Страница 72: ... server IP address and port number Use 7001 as the port number If unable to connect to the server using port number 7001 check with your server administrator to find the correct port number and then change the port number MagicInfo Mode Select the appropriate MagicInfo Mode depending on the environment where you are using the product ServerAccess Select a method to connect the servernetwork FTP Mo...

Страница 73: ... a LAN cable See the diagram below Note that the wall outlet is attached to a modem or router elsewhere in your house RJ45 LAN port on the wall LAN cable LAN If you have a Dynamic Network you should use an ADSL modem orrouterthat supports the Dynamic Host Configuration Protocol DHCP Modems and routers that support DHCP automatically provide the IP address subnet mask gateway and DNS values yourpro...

Страница 74: ... Network connection values on most Windows computers follow these steps 1 Right click the Network icon on the bottom right of the screen 2 In the pop up menu that appears click Status 3 On the dialog that appears click the Support tab 4 On the Support Tab click the Details button The Network connection values are displayed Howto set up manually 1 Set Network type to Wired from the Network Settings...

Страница 75: ... transmit an encrypted security code called an Access or Security Key The Security Key is based on a Pass Phrase typically a word ora series of letters and numbers of a specified length you were asked to enterwhen you set up security foryourwireless network If you use this method of setting up the network connection and have a Security Key foryourwireless network you will have to enter the Pass Ph...

Страница 76: ...r that does not have security go to step 7 5 If the routerhas security enterthe Enterpassword Security key orPIN 6 When done use the right arrow button to move the cursorto Done and then press The network connection screen appears and the verification process starts 7 Select Stop while network connections are being attempted This will stop the connection 8 Select IP Settings on network connection ...

Страница 77: ...The default PIN number is 0 0 0 0 If you want to change the PIN number use the Change PIN function Proximity Sensor Proximity Sensor Turn on oroff the proximity sensor The main screen may appearblack when the screen mode is set to Content Detection Range Select the sensor s detection range The maximum detection range is approximately 1 5 m Detection Duration Set a minimum time period before an obj...

Страница 78: ...ious video source selection is not active the displaywill automatically search the different video input sources foractive video Auto Source Switching When the Auto Source Switching is On the displayvideo source will automatically be searched foractive video The Primary Source selection will be activated if the current video source is not recognized Secondary Source selection will become active if...

Страница 79: ... Signal Message to On Network Standby This feature keeps the network poweron when the product turns off PowerButton The powerbutton can be set to eitherturn on the powerorturn on off the power Eco Solution Energy Saving Reduce the powerconsumption by adjusting the screen brightness Eco Sensor To enhance yourpowersavings the picture settings will automatically adapt to the light in the room Adjusti...

Страница 80: ...terSettings menu Playvia Select the appropriate Playvia mode depending on the environment where you are using the product The home screen may be different depending on the setting Change PIN The Change PIN screen will appear Choose any 4 digits foryourPIN and enterit in EnterNew PIN Reenterthe same 4 digits in Confirm New PIN When the Confirm screen disappears press the Close button The product ha...

Страница 81: ...anged to the optimal resolution Available when you connect Samsung products that support BD Wise through an HDMI cable to the product The BD Wise function is enabled onlywhen a source device with the BD Wise function is connected Anynet HDMI CEC Referto Anynet HDMI CEC on page 82 HDMI Hot Plug This feature is used to activate the time delay to turn on a DVI HDMI source device DivX Video On Demand ...

Страница 82: ...s connected as a secondary display Anynet supports up to 12 AV devices in total Note that you can connect up to 3 devices of the same type Anynet Menu The Anynet menu changes depending on the type and status of the Anynet devices connected to the product Press the TOOLS button to display the Anynet menu and select a menu you want View PC Changes Anynet mode to PC mode Select Device Shows the Anyne...

Страница 83: ... cannot use the Anynet function Make sure to switch to an Anynet device by using the Select Device Troubleshooting forAnynet Problem Possible Solution Anynet does not work Check if the device is an Anynet device The Anynet system supports Anynet devices only Check if the Anynet device power cord is properly connected Check the Anynet device s Video Audio HDMI cable connections Check whether Anynet...

Страница 84: ...on when initial setup is in progress The connected device is not displayed Check whether or not the device supports Anynet functions Check whether or not the HDMI cable is properly connected Check whether Anynet HDMI CEC is set to On in the System menu Search Anynet devices again Anynet requires an HDMI connection Make sure the device is connected to your product with an HDMI cable Some HDMI cable...

Страница 85: ...set them afterthe upgrade Update now Update the software to the latest version Auto Update This feature automatically updates the product when not in use Contact Samsung View this information when yourproduct does not work properly orwhen you want to upgrade the software You can find information regarding ourcall centres and how to download products and software Contact Samsung and find the produc...

Страница 86: ... Transport device Examples of MSC devices include Thumb drives Flash card readers and USB HDDs USB hubs are not supported These MSC devices must be connected directly to a USB port on the product If more than one Picture Transfer Protocol PTP device is connected only one will work at a time If multiple MSC devices are connected some devices may not be recognized USB devices that require high power...

Страница 87: ... function Playing multimedia content Approving a PC mobile device connection Play photos videos ormusic saved on a PC ormobile device To play media content from a PC ormobile device on the product the connection with the PC ormobile device must be approved The media playback feature is available on any devices that support DLNA DMC The DLNA DMC feature allows you to search media content and contro...

Страница 88: ...ontent encoding type orthe content file format Some functions may not be available Media content may not play properly if there is network congestion If this is the case use a USB device 1 Press SOURCE on the remote control Alternatively go to Source using the OSD menu 2 Select Network from Source The Network Device menu appears 3 Select a device connected via the home network DLNA A list of files...

Страница 89: ...is set to All Option name Operations Photos Videos Music Slide Show Start a slideshow This menu item is not available if Sort by is set to Folder Encoding Select an encoding language if the title of media content appears corrupted Add to Playlist Add files to a playlist orcreate a new playlist Play Selected Select and play desired content from the media content list Send Send media content to anot...

Страница 90: ...ed Change the slideshow speed Effects Apply transition effects between photos Rotate Rotate photos Zoom Zoom in on photos up to 4x Picture Mode Change the Picture Mode Background Music Play background music while viewing photos Make sure a music file is saved on the same device The mini player is displayed while background music Background Music is playing Using the mini player pause the music cur...

Страница 91: ...eo select twice Selecting once will play the current video from the beginning To play the next video select Settings Option name Operations Select Scene Thumbnails Select a scene and play the video from the scene Thumbnails is not available if 1 the thumbnail of the video is not extracted yet 2 the video contains audio only or 3 the video play time is shorterthan 60 seconds ChapterTitles Select an...

Страница 92: ... formats is playing Information View information about a file Music Pause Play Pause or play music Rewind Fast Forward Rewind orfast forward music Speed up playback up to 3x if required To play the previous music file select Previous Next To play the previous music file select twice Selecting once will play the current music from the beginning To play the next music file select Repeat Configure Re...

Страница 93: ...pha ass Powerdivx psb Xsub Container AVI SubStation Alpha Container MKV Advanced SubStation Alpha Container MKV SubRip Container MKV MPEG 4 timed text Container MP4 Supported image resolutions File extension Type Resolution jpg jpeg JPEG 15360 x 8640 png PNG 1920 x 1080 bmp BMP 1920 x 1080 mpo MPO 15360 x 8640 Supported music file formats File extension Type Codec Comments mp3 MPEG MPEG1 Audio Lay...

Страница 94: ...supported You may experience file stuttering while playing a video through a network connection The menu may take longerto appear if the video s bit rate exceeds 10Mbps Some USB digital camera devices may not be compatible with the player Video Decoder Audio Decoder Supports up to H 264 Level 4 1 H 264 FMO ASO RS VC1 SP MP AP L4 and AVCHD are not supported For all Video codecs except MVC VP8 VP6 B...

Страница 95: ...mov 3gp vro mpg mpeg ts tp trp mov flv vob svi m2ts mts divx AVI MKV ASF MP4 3GP VRO VOB PS TS DivX 3 11 4 x 5 x 6 x 1920 x 1080 30 AC3 LPCM ADMPCM IMA MS AAC HE AAC WMA DD MPEG MP3 DTS Core G 711 ALaw µ Law MPEG4 SP ASP H 264 BP MP HP Motion JPEG Window Media Video v9 MPEG2 MPEG1 VP6 640 x 480 4 MVC 1920 x 1080 24 25 30 40 webm WebM VP8 6 30 8 Vorbis ...

Страница 96: ... remains blank while the powerLED blinks even when the product is correctly connected to a PC perform product testing 1 Poweroff both the PC and product 2 Disconnect all the cables from the product 3 Poweron the product 4 If No Signal is displayed the product is operating normally If the screen remains blank check the PC system video controllerand cable Screen Resolution Not Optimum Mode will brie...

Страница 97: ...n settings PC is shown in Source when a PC is not connected PC is always shown in Source irrespective of whetherornot a PC is connected Screen issue The powerLED is off The screen will not switch on Check the cable connection between the product and PC and ensure the connection is secure No Signal is displayed on the screen Check that the product is connected correctlywith a cable Check that the d...

Страница 98: ...nd poweroutlet If the signal from a connected device is not detected the product automatically turns off after10 to 15 minutes Picture quality of the product is different from the dealer shop where it was purchased Use an HDMI cable to obtain high definition HD picture quality The screen display does not look normal Encoded video content may cause the display to appearcorrupted in scenes featuring...

Страница 99: ...ng it up to the maximum level adjust the volume on yourPC sound card or software programme Video is available but there is no sound If an HDMI cable is connected check the audio output settings on the PC Go to Sound and change SpeakerSettings to Internal If a source device is used Make sure the audio cable is properly connected to the audio input port on the product Check the audio output settings...

Страница 100: ...s can cause an echo In this case set SpeakerSettings to External Remote control issue The remote control does not work Make sure that the batteries are correctly in place Check if the batteries are flat Check forpowerfailure Make sure that the powercord is connected Check forany special lighting orneon signs switched on in the vicinity Source device issue A beeping sound is heard when my PC is boo...

Страница 101: ...VI cables do not transmit sound data Make sure to connect the audio cable to the correct input jack to enable audio HDMI Black Level is not functioning properly on an HDMI device with YCbCroutput This function is available onlywhen a source device such as a DVD playerand STB is connected to the product via an HDMI RGB signal cable There is no sound in HDMI mode Displayed picture colours may not lo...

Страница 102: ... connected to the product via an HDMI RGB signal cable The proximity sensoris not functioning Make sure you are in the properdetection range Make sure the proximity sensoris on Change the detection range Move any obstacles in front of the sensor Disconnect and then reconnect the proximity sensor Wipe the sensorwith a soft clean cloth Make sure you have removed the sensorprotection vinyl The proxim...

Страница 103: ...d adjust Screen refresh rate under Monitorsettings How can I change the resolution Windows 7 Go to Control Panel Appearance and Personalization Display Adjust Resolution and adjust the resolution Windows 8 Go to Settings Control Panel Appearance and Personalization Display Adjust Resolution and adjust the resolution Windows 10 Go to Settings System Display Advanced display settings and adjust the ...

Страница 104: ...ct as the standard voltage can vary in different countries Environmental considerations Operating Temperature 0 C 40 C 32 F 104 F With PIM 10 C 40 C 50 F 104 F Humidity 10 80 non condensing Storage Temperature 20 C 45 C 4 F 113 F Humidity 5 95 non condensing Plug and Play This monitor can be installed and used with any Plug and Play compatible systems Two way data exchange between the monitor and ...

Страница 105: ...laration of Conformity may be found at http www samsung com displaysolutions go to Support Search Product Support and enterthe model name This equipment may only be used indoors This equipment may be operated in all EU countries Recommendation USA only Dispose unwanted electronics through an approved recycler To find the nearest recycling location go to ourwebsite www samsung com recyclingdirect o...

Страница 106: ... cord Disconnect the power cable if you will not be using the product for an extended period of time during vacation etc Preset timing modes This product can be set to only one resolution foreach screen size to obtain the optimum picture quality due to the nature of the panel Using a resolution otherthan the specified resolution may degrade the picture quality To avoid this it is recommended that ...

Страница 107: ... yourPC If the signal transmitted from the PC does not belong to the standard signal modes the screen may be blank with the powerLED on In such a case change the settings according to the following table by referring to the graphics card usermanual Resolution Horizontal Frequency kHz Vertical Frequency Hz Pixel Clock MHz Sync Polarity H V IBM 720 x 400 31 469 70 087 28 322 MAC 640 x 480 35 000 66 ...

Страница 108: ...20 45 000 60 000 74 250 VESA 1280 x 800 49 702 59 810 83 500 VESA 1280 x 1024 63 981 60 020 108 000 VESA 1280 x 1024 79 976 75 025 135 000 VESA 1366 x 768 47 712 59 790 85 500 VESA 1440 x 900 55 935 59 887 106 500 VESA 1600 x 900 60 000 60 000 108 000 VESA 1680 x 1050 65 290 59 954 146 250 VESA 1920 x 1080 67 500 60 000 148 500 ...

Страница 109: ...mme If customer requests software installation and setup forthe product If a service technician removes cleans dusts orforeign materials inside of the product If customer requests an installation additionally after purchasing a product through homeshopping or online A product damage caused by customer s fault Product damage caused by customer s mishandling orwrong repair If a product damage is cau...

Страница 110: ...ed period of time Prevention of afterimage burn in What is afterimage burn in Afterimage burn in should not occurwhen the LCD panel is operating normally Normal operation refers to a continuously changing video pattern If the LCD panel displays a fixed pattern foran extended period of time more than 12 hours a slight voltage difference may occurbetween the electrodes in pixels that control the liq...

Страница 111: ... 20 30 OZ348 UA102 21 10 20 30 Type 1 Type 2 Avoid combinations of a text colour and background colour of contrasting brightness Brightness refers to the lightness or darkness of a colourwhich varies depending on the amount of light emitted Avoid using grey as it may contribute to afterimage burn in Avoid using colours of contrasting brightness black and white grey FLIGHT TIME OZ348 20 30 FLIGHT T...

Страница 112: ...nc All Rights Reserved The terms HDMI and HDMI High Definition Multimedia Interface and the HDMI Logo are trademarks orregistered trademarks of HDMI Licensing LLC in the United States and othercountries DivX Certified to play DivX video up to HD 1080p including premium content DivX DivX Certified and associated logos are trademarks of DivX LLC and are used underlicense This DivX Certified device h...

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