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ENGLISH
Problem
Cause
Action
Turntable
While turning, the
turntable comes
out of place or
stops turning.
There is no roller ring, or
the roller ring is not properly
in place.
Install the roller ring and
then try again.
The turn table
drags while
turning.
The roller ring is not
properly in place, there
is too much food, or the
container is too large and
touches the inside of the
microwave.
Adjust the amount of food
and do not use containers
that are too large.
The turn table
rattles while
turning and is
noisy.
Food residue is stuck to the
bottom of the oven.
Remove any food residue
stuck to the bottom of the
oven.
Grill
Smoke comes
out during
operation.
During initial operation,
smoke may come from the
heating elements when you
irst use the oven.
This is not a malfunction,
and if you run the oven
2-3 times, it should stop.
Food is on the heating
elements.
Let the oven cool and then
remove the food from the
heating elements.
Food is too close to the
grill.
Put the food a suitable
distance away while
cooking.
Food is not properly
prepared and/or arranged.
Make sure food is properly
prepared and arranged.
If the above guidelines do not enable you to solve the problem, then contact
your local SAMSUNG customer service centre.
Please have the following information read.
• The model and serial numbers, normally printed on the rear of the oven
• Your warranty details
• A clear description of the problem
Then contact your local dealer or SAMSUNG aftersales service.
INFORMATION CODE
Check code
Cause
Action
C-d0
Control
buttons are
pressed over
10 seconds.
Clean the keys and check if there is water on
the surface around key. Turn of the microwave
oven and try setting again. If it occurs again, call
your local SAMSUNG Customer Care Centre.
For any codes not listed above, or if the suggested solution does not solve
the problem, contact your local SAMSUNG Customer Care Centre.
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