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Samsung LTE eNB 

Alarm Manual 

for PKG 5.0.0 

Provides a detailed reference and resolution guide for alarms that can be raised on 
the Samsung LTE eNB. This includes the DU and radio units. 

Document Version 1.0 

August 2015 

  

 

 

 

Document Number: 2600-00I33NGAB 

Содержание LTE eNB

Страница 1: ...eNB Alarm Manual for PKG 5 0 0 Provides a detailed reference and resolution guide for alarms that can be raised on the Samsung LTE eNB This includes the DU and radio units Document Version 1 0 August 2015 Document Number 2600 00I33NGAB ...

Страница 2: ...Electronics Co Ltd its subsidiaries or employees for any direct or indirect loss or damage caused by omissions from or inaccuracies in this document SAMSUNG Electronics Co Ltd reserves the right to change details in this publication without notice SNMTC v3 0312 This manual should be read and used as a guideline for properly installing and or operating the product Owing to product variations across...

Страница 3: ... UMP DISK FULL 14 A2100301R UMP MEMORY FULL 17 A2100302R UMP OVERLOAD 20 A2100305R UMP PACKET ERROR 23 A2100351R UMP CLOCK FAIL 25 A2100370R UMP MEMORY FAIL 30 A2100380R UMP PORT DOWN 33 A2100439R UMP ETHERNET HALF DUPLEX DETECTED 37 A2116100R ECP DSP RESTART 40 A2116102R ECP PROCESS DOWN 43 A2116300R ECP DISK FULL 46 A2116301R ECP MEMORY FULL 49 A2116305R ECP PACKET ERROR 52 A2116302R ECP OVERLOA...

Страница 4: ...87 A2180424R GPSR FREQUENCY HOLDOVER EXCEED 190 A2180624R GPSR CLOCK PHASE ABNORMAL 194 A2199202R SYS UDA 198 A2199209R SYS FAN FAIL 201 A2199365R SYS NTP UPDATE ERROR 205 A2199460R SYS SERVICE OFF 208 A2199600R SYS MME COMMUNICATION FAIL 211 A2199602R SYS SLEEPING CELL DETECTION 214 A2199605R SYS IND MME COMMUNICATION FAIL 217 A2199629R SYS MCE COMMUNICATION FAIL 220 Chapter 3 Microcell Alarm Ref...

Страница 5: ... MISSED 298 A2184003R PTPM NO CURRENT PTP MASTER 301 A2184320R PTPM NO PTP SIGNAL 305 A2184321R PTPM CLOCK DEV NOT INIT 309 A2184430R PTPM STARTUP LOCKING FAIL 312 A2184438R PTPM HOLDOVER EXCEED 316 A2199216R SYS TEMPERATURE HIGH 320 A2199365R SYS NTP UPDATE ERROR 324 A2199460R SYS SERVICE OFF 327 A2199600R SYS MME COMMUNICATION FAIL 330 A2199602R SYS SLEEPING CELL DETECTION 333 A2199605R SYS IND ...

Страница 6: ...ng LTE eNB Alarm Manual for PKG 5 0 0 v1 0 vi Samsung Proprietary and Confidential List of Tables Table 1 eNB Unit Types 2 Table 2 Microcell Unit Types 2 Table 3 Alarm Categories 3 Table 4 Alarm Severities 3 ...

Страница 7: ...Description Indicates a task Indicates a shortcut or an alternative method Provides additional information Provides information or instructions that you should follow to avoid service failure or damage to equipment Provides information or instructions that you should follow to avoid personal injury or fatality Provides antistatic precautions that you should observe Menu Commands menu command This ...

Страница 8: ...he Courier font For example context designated epc context name CLI commands are presented in bold small caps For example Type the RTRV NE STS command in the input field Revision History The following table lists all versions of this document Document Number Product Software Version Document Version Publication Date Remarks 2600 00I33NGAB PKG 5 0 0 1 0 31 Aug 2015 First version ...

Страница 9: ...er EN 60825 1 During installation operation and maintenance never look into the end of an optical fiber directly or by reflection either with the naked eye or through an optical instrument Do not operate equipment with exposed fiber connectors cover these with fiber cables or blanking caps Do not remove equipment covers during operation unless requested to do so in the documentation Carry out norm...

Страница 10: ...ge can cause severe damage Cooling The product cools down by its own set of cooling fans housed in a fan module Each fan module detects a fan that is not operating normally LEDs on the front panel of the fan tray provide an alarm indication in the event of fan failure In the event of fan failure take urgent remedial action to restore full cooling capacity Take appropriate measures to ensure that f...

Страница 11: ...produce hazardous conditions on the network When the power supply is obtained by a rectifier safety isolation transformer the supply must meet the requirements of EN 60950 providing double reinforced insulation between hazardous voltages and SELV TNV circuits Any battery must be separated from hazardous voltages by reinforced insulation Indirect Connection Before indirectly connecting any equipmen...

Страница 12: ...mercury cadmium or lead above the reference levels in EC Directive 2006 66 The battery incorporated in this product is not user replaceable For information on its replacement please contact your service provider Do not attempt to remove the battery or dispose it in a fire Do not disassemble crush or puncture the battery End of life recycling materials information is available from Samsung Chemical...

Страница 13: ...pline numbers 18002668282 180030008282 Correct disposal of batteries in this product Applicable in countries with separate collection systems The marking on the battery manual or packaging indicates that the battery in this product should not be disposed of with other household waste Where marked the chemical symbols Hg Cd or Pb indicate that the battery contains mercury cadmium or lead above the ...

Страница 14: ...he temperature level around a hardware component has reached a defined threshold level Alarms are vital to the troubleshooting and diagnosis of hardware and software problems All Alarms are reported in the LSM graphical user interface and are retained in an alarm fault history location for the following rolling periods Type of Alarm Fault Retention Period Raw data 7 days Hourly 60 days Daily 60 da...

Страница 15: ...tter A stands for Alarm and the letter R identifies that the alarm is for the RAN eNB A Abbreviation of Alarm xxyyzzz 7 digit number Allocated to each alarm uniquely o xx NE type o yy Unit type For unit type values see Table 1 and Table 2 o zzz Alarm type For alarm type values see Table 3 R Abbreviation of RAN eNB Unit Types The following table shows types of units that can raise alarms Table 1 eN...

Страница 16: ...r processing failure EQUIPMENT A device or equipment failure ENVIRONMENT An environmental condition such as excessive temperature or humidity causing an adverse effect on equipment Alarm Severities The severity indicates the impact on the system and gives you an idea of how quickly the alarm should be dealt with Every alarm that can be raised is assigned one of the following severities from lowest...

Страница 17: ...on more immediate issues before being told about the less important ones For example when a Communication Fail alarm is generated on a channel card or radio unit RRH other alarms that occur on these boards will not be reported This is because the Communication Fail alarm is a higher severity alarm The collection of the suppressed lower severity alarms resumes after the Communication Fail alarm is ...

Страница 18: ... Use the information to try to resolve the underlying problem and thus clear the alarm If you are still unable to clear an alarm report the problem to your local Samsung Electronics support desk hereafter referred to as Samsung Log Collection Method If any of the alarms remain active in LSM despite of taking all corrective actions you must collect the system log to analyze them thoroughly The noti...

Страница 19: ...ded A2100102R UMP PROCESS DOWN This alarm occurs when a process is deactivated Basic Information Severity MAJOR Relates to Software Category PROCESSING Location RACK a SHELF b SLOT c UMP d BLOCK_NAME Possible Cause The process is deactivated You can find the cause by analysing the core file and log file uploaded to the LSM Impact If an alarm is generated continuously in a specific software block t...

Страница 20: ...ace Block Image Alarm Cleared After Repair End Backup LSM Log Backup the Faulty NE Block Image Collect SW Log and Restart NE No No Yes Yes Alarm Cleared After Repair Collect SW Log and Restart Board No Yes Step 5 1 Activate the block that has raised the alarm a Re activate the disabled block by running the INIT SW UMP block_name command b Check whether the PROCESS_DOWN alarm has been raised for th...

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