background image

Video App problems (Youtube etc)

 

Change the DNS to 8.8.8.8. Select 

MENU

 > 

Network

 > 

Network Status

 > 

IP Settings

 > 

DNS Setting

 > 

Enter 

manually

 > 

DNS Server

 > enter 8.8.8.8 > 

OK

.

 

Reset by selecting 

MENU

 > 

Smart Hub > Smart Hub Reset

.

What is Remote Support?

Samsung Remote Support service offers you one-on-one support with a Samsung Technician who can 
remotely:

 

Diagnose your TV

 

Adjust the TV settings for you

 

Perform a factory reset on your TV

 

Install recommended firmware updates

How does Remote Support work?

You can easily get Samsung Remote Support service for your TV.

1. 

Call the Samsung Contact Center and ask for remote support.

2. 

Open the menu on your TV, and then go to the 

Support

 section. (

MENU

 > 

Support

)

3. 

Select 

Remote Management

, then read and agree to the service agreements. When the PIN screen 

appears, provide the PIN number to the technician.

4. 

The technician will then access your TV.

Eco Sensor and screen brightness

Eco Sensor adjusts the brightness of the TV automatically. This feature measures the light in your room and 
optimizes the brightness of the TV automatically to reduce power consumption. If you want to turn this off, go 
to 

MENU

 > 

System

 > 

Eco Solution

 > 

Eco Sensor

.

 

The eco sensor is located at the bottom of the TV. Do not block the sensor with any object. This can decrease 
picture brightness.

English - 16

Содержание LH32BENELGA/ZD

Страница 1: ...Thank you for purchasing this Samsung product To receive more complete service please registeryour product at www samsung com Model Serial No USERMANUAL LH32BENELGA ZD LH40BENELGA ZD LH49BENELGA ZD ...

Страница 2: ...r manual review the following User Manual Read this provided user manual to see information about product safety installation accessories initial configuration and product specifications On the website you can download the user manual and see its contents on your PC or mobile device English 2 ...

Страница 3: ...ch as a bookcase or built in cabinet unless proper ventilation is provided Do not place this apparatus near or over a radiator or heat register orwhere it is exposed to direct sunlight Do not place vessels vases etc containing water on this apparatus as this can result in a fire or electric shock Do not expose this apparatus to rain or place it nearwater near a bathtub washbowl kitchen sink or lau...

Страница 4: ...e it will operate 24 hours a day such as in an airport a train station etc Failure to do so may lead to serious damage to your TV Use only a properly grounded plug and wall outlet An improper ground may cause electric shock or equipment damage Class l Equipment only To turn off this apparatus completely disconnect it from the wall outlet To ensure you can unplug this apparatus quickly if necessary...

Страница 5: ...te control 10 Inserting the Batteries AAA X 2 11 04 Initial Setup Using the TV Controller 12 05 Connecting to a Network Network Connection Wireless 13 Network Connection Wired 13 06 Troubleshooting and Maintenance Troubleshooting 14 What is Remote Support 16 Eco Sensor and screen brightness 16 Caring for the TV 17 07 Specifications and Other Information Specifications 18 Environmental Consideratio...

Страница 6: ...re included with your TV If any items are missing contact your dealer The items colors and shapes may vary depending on the models Cables not included can be purchased separately Check for any accessories hidden behind or in the packing materials when opening the box The screen can be damaged from direct pressure when handled incorrectly As shown in the figure make sure to grip the edges of the sc...

Страница 7: ... floor Before attaching the wall mount to surfaces other than plaster board contact your nearest dealer for additional information If you install the TV on a ceiling or slanted wall it may fall and result in severe personal injury When installing a wall mount kit we recommend you fasten all fourVESA screws If you want to install a wall mount kit that attaches to the wall using two top screws only ...

Страница 8: ...ents Samsung is not liable for product damage or personal injury when a non VESA or non specified wall mount is used orwhen the consumer fails to follow the product installation instructions Do not mount the TV at more than a 15 degree tilt Always have two people mount the TV onto a wall Providing properventilation foryour TV When you install your TV maintain a distance of at least 10 cm between t...

Страница 9: ... the furniture and the television set to a suitable support Not placing the television set on cloth or other materials that may be located between the television set and supporting furniture Educating children about the dangers of climbing on furniture to reach the television set or its controls If you are retaining and relocating the television set that you are replacing with this new set you sho...

Страница 10: ... E MANUAL Not available SPORTS Turns the Modo Deportes on or off CC VD Controls the caption decoder and displays captions on the screen Turns the TV on and off Displays and selects the available video sources Gives direct access to channels Returns to the previous channel Changes channels Displays channel lists on the screen Displays the EPG Electronic Program Guide Displays information on the TV ...

Страница 11: ...o the symbols in the battery compartment Use the remote control within 7m of the TV Bright light may affect the performance of the remote control Avoid using when near special fluorescent lights or neon signs The color and shape may vary depending on the model English 11 ...

Страница 12: ...h the TV Controller button at the bottom of the TV and then use the Control menu The Control menu appears when the TV Controller is pressed while the TV is On For more information about its usage refer to the figure below Press Move Press Hold Select The TV Controller is placed at the bottom of the TV Remote control sensor TV Controller Turns the TV on or off Changes channels Adjusts the volume Di...

Страница 13: ...AN Cable Not Supplied The LAN Port on the Wall Este equipamento opera em caráter secundário isto é não tem direito a proteção contra interferência prejudicial mesmo de estações do mesmo tipo e não pode causar interferência a sistema operando em caráter primário Network Connection Wired Connect your TV to your network using a LAN cable The TV does not support network speeds less than or equal to 10...

Страница 14: ...is not with the remote control If the TV turns on refer to Remote control does not work There is no picture video sound or a distorted picture video sound from an external device or Weak or No Signal is displayed on the TV oryou cannot find a channel Make sure the connection to the device is correct and that all cables are fully inserted Remove and reconnect all cables connected to the TV and the ...

Страница 15: ...e box user manual for the SAMSUNG TV code Intermittent Wi Fi Make sure the TV has a network connection MENU General Network Network Status Make sure the Wi Fi password is entered correctly Check the distance between the TV and the Modem Router The distance should not exceed 15 2 m Reduce interference by not using or turning off wireless devices Also verify that there are no obstacles between the T...

Страница 16: ... 1 Call the Samsung Contact Center and ask for remote support 2 Open the menu on your TV and then go to the Support section MENU Support 3 Select Remote Management then read and agree to the service agreements When the PIN screen appears provide the PIN number to the technician 4 The technician will then access your TV Eco Sensor and screen brightness Eco Sensor adjusts the brightness of the TV au...

Страница 17: ...ause a failure fire or electric shock To clean the screen turn off the TV then gently wipe away smudges and fingerprints on the panel with a micro fiber cloth Clean the body or panel of the TV with a micro fiber cloth dampened with a small amount of water After that remove the moisture with a dry cloth While cleaning do not apply strong force to the surface of the panel because it can damage the p...

Страница 18: ...65 4 x 150 5 mm 917 1 x 527 7 x 77 0 mm 917 1 x 552 4 x 170 3 mm Weight Without Stand With Stand 3 8 kg 3 9 kg 7 0 kg 7 2 kg Power Consumption Normal operation Standby 48 W 0 5 W 100 W 0 5 W Model Name LH49BENELGA ZD Display Resolution 1920 x 1080 Screen Size Diagonal Measured Diagonally 49 Class 48 5 measured diagonally Sound Output 20 W Dimensions W x H x D Body With stand 1112 8 x 646 5 x 78 7 ...

Страница 19: ...an see the label rating attached to the back of the TV For some models you can see the label rating inside the cover terminal The above stated weight may be vary according to area Decreasing power consumption When you shut the TV off it enters Standby mode In Standby mode it continues to draw a small amount of power To decrease power consumption unplug the power cord when you don t intend to use t...

Страница 20: ...ded standard format television video and programming should be limited to no more than 5 of the total television viewing perweek Additionally viewing other stationary images and text such as stock market reports video game displays station logos web sites or computer graphics and patterns should be limited as described above for all televisions Displaying stationary images that exceed the above gu...

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Страница 24: ...support Spanish www samsung com latin_en support English EL SALVADOR 8000 SAMSUNG 726 7864 www samsung com latin support Spanish www samsung com latin_en support English GUATEMALA 1 800 299 0033 www samsung com latin support Spanish www samsung com latin_en support English HONDURAS 800 2791 9111 www samsung com latin support Spanish www samsung com latin_en support English JAMAICA 1 800 SAMSUNG 72...

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