76
Troubleshooting for
Problem
Possible Solution
does not work.
•
Check if the device is an device. The
system supports devices only.
• Check if the device power cord is properly
connected.
• Check the device’s Video/HDMI cable connections.
• Check whether
(HDMI-CEC)
is set to
On
in the
System
menu.
• Check whether the remote control is compatible.
• doesn’t work in certain situations. (initial setup)
• If you have removed and then reconnected the HDMI cable,
please make sure to search devices again or turn your
product off and on again.
•
Check if the function of the Anynet device is set on.
I want to start .
•
Check if the device is properly connected to the
product and check if the
(HDMI-CEC)
is set to
On
in
the
System
menu.
I want to exit .
•
Press the
SOURCE
button on the product remote control
and select a non- device.
The message
“
Disconnecting
device ...
”
appears on the screen.
• You cannot use the remote control when you are configuring
or switching to a view mode.
•
Use the remote control after the product has completed
configuration or has finished switching to .
The device
does not play.
• You cannot use the play function when initial setup is in
progress.
Problem
Possible Solution
The connected device
is not displayed.
• Check whether or not the device supports functions.
• Check whether or not the HDMI cable is properly connected.
• Check whether
(HDMI-CEC)
is set to
On
in the
System
menu.
•
Search devices again.
•
requires an HDMI connection. Make sure the device
is connected to your product with an HDMI cable.
• Some HDMI cables may not support functions.
• If the connection is terminated because there has been a
power failure or the HDMI cable has been disconnected,
please repeat the device scan.
