8
USING THE TIE LINE
OUTGOING
Your office can be connected to another system with a tie line. Use this line
to make calls to stations in the other system. If programming allows, you can
access lines in the other system to make outside calls. Tie line calls can be
put on hold, transferred and conferenced in the same manner as are other
outside calls.
• Lift the handset or press the
SPK
or
MONITOR
key.
• Dial the tie line access code or press the tie line key.
• When you receive dial tone from the other system, you can dial exten-
sion numbers or access outside lines. You must know the extension
numbers and the line access codes for the other system.
• Finish the call by replacing the handset or pressing the
ANS/RLS
or
the
MONITOR
key if you are using a 7 button phone.
NOTE: Outgoing calls are controlled by the station’s dialing class.
INCOMING
Station users in the other system can access the tie line and make intercom
calls to stations in your system. Answer tie line calls ringing at your station
as you would any other outside call. They can be put on hold, transferred
and conferenced in the same manner as are other outside calls.
IN AND OUT ON TIE LINE
Users accessing the tie line from the other system can get a line in your sys-
tem and make outgoing calls. These calls can be controlled by assigning a
dialing class to the tie line. For further information, see your service compa-
ny.
CALLER ID
SPECIAL FEATURES
NOTE: The Caller ID features below require optional software and/or
hardware. Please ask your installation and service company for details.
ABANDON CALL LIST
The system has a system-wide abandoned calls list that stores CID informa-
tion for the last
50
calls in the
iDCS 500 M
and
iDCS 100
(
100
in the
iDCS
500 L/LE
version) that rang but were not answered and were accompanied
with valid CID information. Calls with CID information consisting of OUT OF
AREA, PAYPHONE or PRIVATE will not be stored in the list. The abandoned
calls list is accessed using the system administrator’s passcode. When re-
viewing this list, you are provided options to
CLEAR
the entry or
DIAL
the
number. You can use the
NND
key to toggle between the CID name, CID
number and the date and time the call came in. The system must be using
LCR to dial numbers from the abandoned calls list.
To view the list of abandoned incoming calls for which CID information has
been received:
• Dial
64
and dial the system administrator passcode.
• Scroll through the entries using the
VOL
keys.
CID ON SMDR
The Station Message Detail Records (SMDR) report can be set to include
the CID name and number for incoming calls. This format expands the print-
out to 113 characters. You must use a wide carriage printer or an 80 column
printer set to the condensed print option.
NUMBER TO NAME TRANSLATION
The system provides a translation table of
400
entries in the
iDCS 500 M
(
1500
in the
iDCS 500 L/LE
version) or
350
entries in the
iDCS 100
system
for use in areas that do not provide name and number (sometimes called
“deluxe”) Caller ID or when ANI is received. When the CID or ANI number is
received, the table is searched. When a match is found, the system will dis-
play the corresponding name from the table. This will allow users in areas
that do not support “deluxe” Caller ID or have only ANI service to provide
names for callers.
9
HOME PAGE
Table of Contents
Guide-Contents
