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Using the product
Checking a product’s location
You can remotely check your product’s location from the SmartThings app on your
mobile device and find its location by triggering a notification sound on the product.
1
Open the
SmartThings
app on your mobile device.
2
Tap
Devices
, tap your product card, and then tap
View map
. Alternatively, tap
Life
→
Find
.
The current location of the product will be displayed on the map.
•
The location of the product is based on GPS and Wi-Fi positioning results of
the mobile device connected to the product or the nearby Android mobile
device, which may have some problems because of things like the surrounding
environment or GPS failure.
•
If the current location of the product does not appear, the product’s battery
has been discharged or there is no Samsung Android mobile devices nearby to
help locate the product. To receive notifications when your product’s location
information is updated, turn on the related feature. Refer to
for more information.
•
When the product’s status is
Connected
, you can trigger a notification sound or
adjust the volume of the product.
•
The product’s usage time may vary depending on the user’s environment and
the usage pattern.
•
The Ultra-Wideband (UWB) feature may not be available depending on the
region.
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English
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