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General Terms and Conditions of Service 

v.7-1-13

General Terms and 

Conditions of Service

Please note that these terms may not be the 

most current version. A current version of the 

terms is available at our website at sprint.com/

termsandconditions or upon request.

Para solicitar esta literatura en español, por  

favor contactar a 1-800-777-4681 o visitar a  

sprint.com/espanol

.

Basic Definitions

In this document: (1) “we,” “us,” “our,” and “Sprint” 

mean Sprint Solutions, Inc., as contracting agent 

on behalf of the applicable Sprint affiliated 

entities providing the products and Services; 

(2) “you,” “your,” “customer,” and “user” mean 

an account holder with us or any user of our 

Devices or Services; (3) “Device” means any 

phone, aircard, mobile broadband device, any 

other device, accessory, or other product that 

we provide you, we sell to you, or is active on your 

account with us; and (4) “Service” means Sprint-

branded offers, rate plans, options, wireless 

services, billing services, applications, programs, 

products, software, or Devices on your account 

with us. “Service(s)” also includes any other 

product or service that we offer or provide to 

you that references these General Terms and 

Conditions of Service (“Ts&Cs”).

Содержание Galaxy Note Edge

Страница 1: ...Important Information for the Samsung Galaxy Note Edge Important Health Safety and Warranty Information page 2 General Terms and Conditions of Service page 22 Important Message from Sprint page 58...

Страница 2: ...E USING YOUR MOBILE DEVICE WarrantyInformation Samsung Limited Warranty This product is covered under the applicable Samsung Limited Warranty Full written terms and detailed information about the warr...

Страница 3: ...Legal information Samsung legal End User License Agreement Online at www samsung com us Legal SamsungLegal EULA4 HealthandSafetyInformation The complete Health and Safety document is available From S...

Страница 4: ...rotected under federal laws state laws and international treaty provisions Intellectual Property includes but is not limited to inventions patentable or unpatentable patents trade secrets copyrights s...

Страница 5: ...NO EXPRESS OR IMPLIED WARRANTY OF ANY KIND WHATSOEVER WITH RESPECT TO THE PRODUCT INCLUDING BUT NOT LIMITED TO THE MERCHANTABILITY OF THE PRODUCT OR ITS FITNESS FOR ANY PARTICULAR PURPOSE OR USE THE D...

Страница 6: ...MPROPERLY YOUR CARRIER MAY NOT PERMIT USERS TO DOWNLOAD CERTAIN SOFTWARE SUCH AS CUSTOM OS SamsungKNOX Samsung KNOXTM is Samsung s security platform and is a mark for a Samsung device tested for secur...

Страница 7: ...r phone The terms mobile device or cell phone are used in this section to refer to your phone Read this information before using your mobile device This device is capable of operating in Wi Fi mode in...

Страница 8: ...erature related to the biological effects of RF energy The RF exposure limit set by the FCC for wireless mobile phones employs a unit of measurement known as the Specific Absorption Rate SAR The SAR i...

Страница 9: ...ts FCC RF exposure guidelines when used with an accessory that contains no metal and that positions the mobile device a minimum of 1 5 cm from the body Use of other accessories may not ensure complian...

Страница 10: ...e instructions on the website and it should provide values for typical or maximum SAR for a particular phone Additional SAR information can also be obtained at www fcc gov encyclopedia specific absorp...

Страница 11: ...harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or...

Страница 12: ...ireless emergency alerts may not be available For more information please contact your wireless provider SamsungMobileProducts andRecycling Samsung cares for the environment and encourages its custome...

Страница 13: ...e of our numerous Samsung Recycling Direct SM locations Note Samsung branded devices and batteries will be accepted at these locations for no fee To find the nearest recycling location go to any of th...

Страница 14: ...for location based applications A GPS uses satellites controlled by the U S Government that are subject to changes implemented in accordance with the Department of Defense policy and the 2008 Federal...

Страница 15: ...n based information The location based information may be shared with third parties including your wireless service provider applications providers Samsung and other third parties providing services U...

Страница 16: ...e networks as well as user programmed functions which cannot guarantee connection in all conditions areas or circumstances Therefore you should never rely solely on any wireless mobile device for esse...

Страница 17: ...ommunications Commission FCC has established requirements for digital wireless mobile devices to be compatible with hearing aids and other assistive hearing devices When individuals employing some ass...

Страница 18: ...perate in telecoil mode T Ratings Mobile devices rated T3 or T4 meet FCC requirements and are likely to generate less interference to hearing devices than mobile devices that are not labeled T4 is the...

Страница 19: ...t guarantees that all users will be satisfied T ratings work similarly M3 M2 5 T3 T2 5 The HAC rating and measurement procedure are described in the American National Standards Institute ANSI C63 19 s...

Страница 20: ...Caution Someapplicationsor prolongedusagemay increasedevicetemperature Prolonged skin contact with a device that is hot to the touch may produce skin discomfort or redness or low temperature burns If...

Страница 21: ...children 3 or older to use the device they should make sure that there is adequate supervision of children while using the mobile device to guard against damage to the device and use of services that...

Страница 22: ...ehalf of the applicable Sprint affiliated entities providing the products and Services 2 you your customer and user mean an account holder with us or any user of our Devices or Services 3 Device means...

Страница 23: ...nsaction including on line and telephone transactions if your service plan is not specifically set forth in any in store brochure or printed materials the requirements and terms set forth in the curre...

Страница 24: ...vary from month to month based on the terms of the agreement between your employer association or organization and Sprint The discount will be zero after your agreement or your organization s agreemen...

Страница 25: ...yment or other terms of the Agreement but such Early Termination Fee will be prorated based on your remaining Term Commitment Early Termination Fees are a part of our rates Any Term Commitment the len...

Страница 26: ...rms of Service If you lose your eligibility for a particular rate plan or if a particular rate plan is no longer supported or available we may change your rate plan to one for which you qualify We wil...

Страница 27: ...of using Services in any manner restricted by or inconsistent with the Agreement and Policies g breaching failing to follow or abusing the Agreement or Policies h providing false inaccurate dated or...

Страница 28: ...ime by calling You can terminate Services at any time by calling us and requesting that we deactivate all Services In addition if you return or provide your Device to Sprint and fail to either deactiv...

Страница 29: ...tory withdraw or change Services or place limits or conditions on the use of our Services You agree to provide us updated credit information upon request We may provide your payment history and other...

Страница 30: ...If your Services are terminated for any reason we may keep and apply your Deposit to any outstanding charges We ll send any remaining portion of the Deposit to your last known address within 90 days...

Страница 31: ...ake available to you As programmed it will not accept wireless service from another carrier Except for any legal right you may have to port transfer your phone number to another carrier you have no an...

Страница 32: ...n Our coverage maps provide high level estimates of our coverage areas when using Services outdoors under optimal conditions Coverage isn t available everywhere Coverage and Service speeds are not gua...

Страница 33: ...hange from time to time and roaming coverage is subject to change without notice Your ability to receive roaming coverage depends on the radio transmissions your Device can pick up and the availabilit...

Страница 34: ...trongly recommend that you monitor data usage by children minors Data Content from third parties may also harm your Device or its software We are not responsible for any Data Content We are not respon...

Страница 35: ...etc you can t use our data Services 1 with server devices or host computer applications or other systems that drive continuous heavy traffic or data sessions 2 as a substitute or backup for private li...

Страница 36: ...Policies we may charge activation prepayment reactivation program or other fees to establish change or maintain Services Certain transactions may also be subject to a charge for example convenience pa...

Страница 37: ...iod of time Depending on your Service certain types of subscription charges may be assessed automatically upon activation and automatically assessed for subsequent subscription periods Subscription Se...

Страница 38: ...d plans you re charged for the entire call based on the rate that applies to the time period in which the call starts Call time for a single call may be subject to a maximum duration and may be automa...

Страница 39: ...s equals 1 kilobyte KB 1024 KB equals 1 megabyte and 1024 megabytes equals 1 gigabyte Bytes are rounded up to KB so you will be charged at least 1 KB for each data usage session data session Rounding...

Страница 40: ...cle in advance fees taxes Surcharges product and equipment charges subscription charges and usage transaction specific charges usually billed in the bill cycle in which they re incurred Some usage cha...

Страница 41: ...o the highest amount permitted by law for returned checks or other payments paid by you and denied for any reason by a financial institution Acceptance of payments even if marked paid in full does not...

Страница 42: ...nge as are the components used to calculate these amounts We will provide you notice of any changes to Surcharges in a manner consistent with this Agreement see Providing Notice To Each Other Under Th...

Страница 43: ...able Use Policy and Visitors Agreement at our website YourPrivacy Our Privacy Policy is available on our website To review the policy visit sprint com legal privacy html This policy may change from ti...

Страница 44: ...use as well as some other information found on your bill CPNI Under federal law you have the right and we have a duty to protect the confidentiality of your CPNI For example we implement safeguards th...

Страница 45: ...r example when you relinquish exchange return or recycle your Device By submitting your Device to us you agree that our employees contractors or vendors may access all of the information on your Devic...

Страница 46: ...nformation Unlike traditional wireline phones depending on a number of factors for example whether your Device is GPS enabled where you are whether local emergency service providers have upgraded thei...

Страница 47: ...to investigate the matter provide facts sworn statements etc We may not waive any applicable Early Termination Fees if you choose to terminate Services as a result of loss or theft of your Device Disc...

Страница 48: ...nterruption or failure in accessing or attempting to access emergency services from a Device including through 911 Enhanced 911 or otherwise f interrupted failed or inaccurate location information ser...

Страница 49: ...NO MORE THAN THE PROPORTIONATE AMOUNT OF THE SERVICE CHARGES ATTRIBUTABLE TO THE AFFECTED PERIOD UNDER NO CIRCUMSTANCES ARE WE LIABLE FOR ANY INCIDENTAL CONSEQUENTIAL PUNITIVE MULTIPLE OR SPECIAL DAM...

Страница 50: ...verof ClassAction Instead of suing in court you and Sprint agree to arbitrate all Disputes as defined below on an individual non representative basis You agree that by entering into this Agreement you...

Страница 51: ...rer that are based on relate to or arise out of in any way our Services or the Agreement or c that Sprint brings against you Disputes also include but are not limited to i claims in any way related to...

Страница 52: ...he Notice of Dispute you or Sprint may commence an arbitration proceeding or small claims action ArbitrationTerms Process Rules andProcedures 1 Unless you and Sprint agree otherwise the arbitration wi...

Страница 53: ...bitrate on a class wide representative or consolidated basis 3 The arbitrator may award declaratory or injunctive relief only in favor of the individual party seeking relief and only to the extent nec...

Страница 54: ...ounty of your most recent billing address In addition this arbitration agreement does not prevent you from bringing your Dispute to the attention of any federal state or local government agency Such a...

Страница 55: ...uard your passwords backup question to your shared secret question or other account information or violating this Agreement or any policy referenced in this Agreement any applicable law or regulation...

Страница 56: ...unauthorized third parties For attempts to collect unpaid charges you agree that in addition to individual persons attempting to communicate directly with you any type of contact described above may b...

Страница 57: ...ssignment We can assign the Agreement without notice You cannot in any manner resell the Services to another party The Agreement and the documents it incorporates make up the entire agreement between...

Страница 58: ...se websites applications or software The websites you visit may place cookies or other files on your device when you visit them Downloaded applications or software may access use or share information...

Страница 59: ...load or cause to be downloaded to your device Damage related to websites visited or downloads to your device may not be covered by Sprint s Service and Repair policy or your device insurance policy Fo...

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Страница 62: ...2015 Sprint Sprint and the logo are trademarks of Sprint Other marks are the property of their respective owners GH68 42296L_REV_1 1 Printed in Mexico SPT_N915P_IIB_Eng_PS_102915_R2...

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