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Service port of expansion units

Note

: The service port is the main point for hardware installation, configuration, and maintenance

activities and it should only be used by QNAP technical support personnel or when you are instructed by
QNAP technical support.

The service port of the expansion unit is an RS

232 port with DB

9 (or DE-9) connector. The pin-outs are

defined as the following:

Pin No.

Signal

Description

No Connection

Receive Data

Transmit Data

No connection

GND

Ground

No Connection

Figure: Service Port (DB-9) Pin-outs

Configure the baud rate and character format of the PC or terminal to match these console port
default characteristics:

•

115200 baud rate

•

8 data bits

•

1 stop bit

•

No parity

•

Flow control: XON/XOFF

•

Default username/

password

: admin/

admin

Содержание EJ1600

Страница 1: ...QNAP Enterprise class NAS Series ES1640dc v2 ES1640dc QNAP Enterprise class JBOD Series EJ1600 v2 EJ1600 Hardware User Manual Version 1 0 2017 QNAP Systems Inc All Rights Reserved ...

Страница 2: ...AP logo are registered trademarks of QNAP Systems Inc Other products and company names mentioned herein may be the trademarks of their respective companies DISCLAIMER In no event shall QNAP Systems Inc QNAP liability exceed the price paid for the product from direct indirect special incidental or consequential damages resulting from the use of the product its accompanying software or its documenta...

Страница 3: ... limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radi...

Страница 4: ...4 CE NOTICE The QNAP NAS complies with different CE compliance classes Please refer to Appendix C for details ...

Страница 5: ...uctions must be strictly followed Failure to do so could result in injury to human body or death Caution This icon indicates the action may lead to disk clearance or loss OR failure to follow the instructions could result in data damage disk damage or product damage ...

Страница 6: ...ptors 20 Onboard mini SAS ports 20 SAS Host Bus Adapter HBA 20 Battery Backup Units BBU 20 10GbE networking 20 Storage Features 21 Disk drives and Disk Enclosures 21 RAID implementation 21 Reset Button Behavior 24 Management port 24 Service port 25 Connecting Expansion Units 26 Expansion Units Features 29 Font Panel LEDs and Buttons 29 Enclosure IDs 30 Rear Panel LEDs and Buttons 30 Rear Panel LED...

Страница 7: ...ing hot plug SAS HDDs 37 Replacing field replaceable fan modules 38 Installing expansion cards 38 Installing DIMMs 40 Chapter 5 Quick Deploy Rack kit Installation Instructions 43 Overview 43 Kit contents 43 Mounting the Device 44 Appendix A Multipathing Support for High Availability 47 Appendix B Beep alarm 49 Appendix C Product Compliance Class 50 Technical Support 51 GNU GENERAL PUBLIC LICENSE 5...

Страница 8: ...the ES NAS near any liquid 8 Do not place the ES NAS on any uneven surface to avoid falling off and damage 9 Make sure the voltage is correct in the location where the ES NAS is installed Contact the distributor or the local power supply company for the information 10 Do not place any object on the power cord 11 Do not attempt to repair the ES NAS in any occasions Improper disassembly of the produ...

Страница 9: ...lities that distinguish them from other enterprise class NAS The enhancements are To deliver reliable performance and advanced data services the ES NAS series combines enterprise grade hardware and a storage optimized enterprise operating system QES based on ZFS The dual storage controllers are powered by Intel Xeon E5 series processors that deliver unprecedented computing power to run multiple wo...

Страница 10: ...k enables integration with the OpenStack cloud environment After the driver is installed on the OpenStack Cinder nodes block storage resources can be allocated by the Cinder nodes Data safety and encryption Combined with the world class business resiliency and encryption features the ES NAS series provides a unique combination of high availability performance and security QES built in support for ...

Страница 11: ...eon E5 2420 v2 2 2GHz 6 core 15MB L3 80W TDP Memory x 2 for every system ES1640dc v2 E5 160G Per controller 2 controllers per system DDR3 ECC RDIMM 32GB x 2 total of 64GB 16GB x 1 NVRAM ES1640dc v2 E5 96G Per controller 2 controllers per system DDR3 ECC RDIMM 16GB x 2 total of 32GB 16GB x 1 NVRAM ES1640dc Per controller 2 controllers per system DDR3 ECC RDIMM 16GB x 2 total of 32GB 16GB x 1 NVRAM ...

Страница 12: ...midity 5 to 95 Dimensions mm 618 Depth x 446 2 Width x 132 Height excluding the handles Weight Net 26 75kg Expansion Enclosures Expansion Model EJ1600 v2 EJ1600 Form Factor 3U Rackmount 3U Rackmount Number of Disk Drives 16 x 2 5 3 5 HDD Tray is lockable 16 x 2 5 3 5 HDD Interface SAS 12Gb s backward compatible to SAS 6Gb s SAS 6Gb s JBOD expansion connector x 2 for every system Two mini SAS 12Gb ...

Страница 13: ...m 618 Depth x 446 2 Width x 132 Height excluding the handles 618 Depth x 446 2 Width x 132 Height excluding the handles Weight Net 24 11kg 24 11kg All product specifications are subject to change without prior notice ...

Страница 14: ...o the next section for detailed descriptions on these features Front Panel LEDs and Buttons Item Description LED Color Status 1 Power on button System power on button To force shut down the ES NAS press and hold it for about 10 seconds or after hearing a long beep which indicates the system is performing power down procedure Release the button after hearing a long beep 2 System Power LED Blue On S...

Страница 15: ...Please refer to the High Availability app of the QES for viewing the components and their denoted names No Display BIOS booting 1 Device detecting 2 Network settings 3 System settings 4 Services start 5 System self testing 0 System ready 5 HDD Status LEDs upper Green Red Green On Drive is actively online Slow flashing The Locate command which helps identify the drive is executed in the Storage Man...

Страница 16: ...ingle controller to take over the pool disk resources owned by the other controller in the event of a controller failure Takeovers can be initiated manually or be set up with the automatic system failover protection please refer to the software user manual ...

Страница 17: ...ts USB connectors onboard mini SAS ports a SAS HBA the Storage Controller power on button a reset button the system management port and the BBU ES1640dc v2 ES1640dc Note Refer to the following sections for detailed descriptions on these features Reset PCIe slot 1GbE Port USB 3 0 Ports Service Port mini SAS Ports HBA Onboard mini SAS 10GbE Ports Reset Service Port 1GbE Port USB 3 0 Ports ...

Страница 18: ...e Green The fan is operating normally Orange Damage error Off Not detecting any fans 5 BBU LED on the Storage Controller Green Orange Green Normal Orange Error Damage Off One or more of the following conditions exist The Storage Controller is not powered on The system cannot detect the BBU 6 High Availability LED Green Orange Green Active state Flashing orange performing takeover or undergoing giv...

Страница 19: ...ler without turning off the system power 12 Model ES1640dc v2 PCIe Gen3 x8 Slot LAN 10G2T X550 NIC for 2 x 10GbE RJ45 Port 13 Model ES1640dc v2 PCIe Gen2 x4 Slot Dual path Mini SAS SFF 8644 expansion card on board The dual active active controller system enables a controller to take over the pool disk resources and access the data upon the failure of the other controller Takeovers can be initiated...

Страница 20: ...orage Controller a pre installed SAS HBA provides two additional mini SAS ports for direct attachment to the expansion units The SAS HBA supports either 12Gb s or 6Gb s transmission speed depending on the models ES1640dc v2 comes with 12Gb s SAS HBA whereas ES1640dc comes with 6Gb s SAS HBA Battery Backup Units BBU The battery is 10 8V 2200mAH The cache of QES NAS Storage is protected by a battery...

Страница 21: ...rchitecture provides system failover protection that enables automatic transfer of storage resources from one controller to the other in case of failure events such as JBOD or data service network connection failures Solid state drives SSDs The system can accommodate superfast solid state drives and traditional spinning disk drives such as SAS and NL SAS drives However SSDs are the best choice for...

Страница 22: ...pacity in the array times the number of hard disk 1 It is recommended though not required that only hard drives of the same brand and capacity are used to establish the most efficient hard drive capacity In addition if your system contains four disk drives it is possible to use three drives to implement a RAID 5 data array with the fourth drive kept as a spare disk In this configuration the system...

Страница 23: ...lish the most efficient hard drive capacity RAID 60 RAID 60 is a combination of RAID 6 distributed double parity and RAID 0 striping It offers higher fault tolerance than RAID 50 but uses an extra drive per set for parity RAID 60 requires a minimum of 8 drives and can overcome up to two drive failures in each RAID 6 array The total storage capacity of a RAID 60 array is the sum of its RAID 6 array...

Страница 24: ...t The management is provided by Intel 82579 Gigabit Ethernet controller The management port allows you to connect to the QES desktop of the ES NAS The default ES NAS management website is 169 254 100 100 8080 If the ES NAS has been configured to use DHCP you can use the QNAP Qfinder Pro to check the IP address of the ES NAS Make sure the ES NAS and the computer that runs the QNAP Qfinder Pro are c...

Страница 25: ...er i e RJ 11 to DB9 DB9 to USB or RJ 11 to USB to connect this port with your computer The pin outs are defined as the following Pin No Signal Description 1 Rx1 Receive Data of UART1 2 Tx1 Transmit Data of UART1 3 GND Ground 4 Rx2 Receive Data of UART2 5 Tx2 Transmit Data of UART2 6 GND Ground Configure the baud rate and character format of the PC or terminal to match these console port default ch...

Страница 26: ...by the base ES NAS There are two models of expansions to choose from the EJ1600 v2 and the EJ1600 These expansions connect to the ES NAS system through the 12 or 6 Gbps SAS expansion ports depending on the base enclosure model on the Storage Controller The following figure is an example of the storage system ES1640dc v2 and expansion enclosure EJ1600 v2 ...

Страница 27: ... ES NAS Moreover system failover protection includes protection of JBOD connection failure to provide an extra layer of protection Please refer to the High Availability app of QES With these two protection methods when one or multiple paths to the ES NAS disconnect the expansion units are still able to communicate with the base ES NAS The following procedure describes the steps required to attach ...

Страница 28: ...ini SAS expansion port on Storage Controller B of the ES NAS cross connect to the other Storage Controller of the ES NAS 5 Repeat the above step for the other Storage Controller Connect one end of the SAS cable to the OUT port on the right controller in the last expansion enclosure and the other end of the mini SAS cable to the mini SAS expansion port on Storage Controller A of the ES NAS cross co...

Страница 29: ... at the front panel on the EJ expansion units for easy access EJ1600 v2 EJ1600 Front Panel LEDs and Buttons Item Description LED Color Status 1 Power on button System power on button 2 System Power LED Blue On System power on Off System power off 3 Status Green Red Green The system is operating normally Red The Power Supply Unit has been unplugged ...

Страница 30: ...Enclosure IDs to identify each expansion enclosure For both enclosure models EJ1600 v2 and EJ1600 the enclosure ID is indicated by a two digit LCD status display located on the front panel The QES automatically sets the enclosure ID number as the REXP There are no switches on the expansion enclosures to manually set the enclosure ID To reinitialize or reorder the expansion units use the Reinitiali...

Страница 31: ...31 EJ1600 Service Ports Onboard mini SAS Ports ...

Страница 32: ...Onboard SAS Port LED Green Red Off No link Green Network link Flashing Network activity Red Error damage 6 Power on Button The Power on button of the Expansion Controller To shut down the Expansion Controller press and hold it for about 5 seconds 7 Reset The Expansion Controller reset button The QES does not provide power on and off function for the expansion units Onboard mini SAS ports Two onboa...

Страница 33: ...h DB 9 or DE 9 connector The pin outs are defined as the following Pin No Signal Description 1 NC No Connection 2 Rx Receive Data 3 Tx Transmit Data 4 NC No connection 5 GND Ground 6 NC No Connection 7 NC No Connection 8 NC No Connection 9 NC No Connection Figure Service Port DB 9 Pin outs Configure the baud rate and character format of the PC or terminal to match these console port default charac...

Страница 34: ...ed when touching a static sensitive component or assembly WARNING To reduce the risk of electric shock and damage to equipment Do not disable the power cord grounding plug Ensure the electrical outlet and the device plug are easily accessible at all times Unplug the power cord from the power supply to disconnect power from the equipment WARNING To reduce the risk of personal injury from hot surfac...

Страница 35: ... 2 Shut down the system with the shut down function from QES as instructed by the Software User Manual 3 The system power LED on the front of the system should be off now 4 Disconnect the power cords The system is now without power Replacing the battery backup unit BBU Batteries can be replaced only when the LED indicates that they have failed or by the QES s warning of possibility of failure Each...

Страница 36: ... Determine how many hot plug power supplies are installed If only one hot plug power supply is installed power down and remove the power cord from the ES NAS Disconnect the power cord from the power supply If more than one hot plug power supply is installed continue with the next step 2 Unplug the AC power cord 3 Press the red latch next to the handle to unlock it 4 Slide the power supply out of t...

Страница 37: ...y are used to install or configure the operating system To avoid data loss please back up all data on the hard drives To remove a HDD 1 First bring the storage pool that comprises this HDD that you would like to remove or replace offline For more information please refer to the Storage Manager app in software manual 2 Press to unlock the drive 3 Remove the hard drive To replace the HDD install the...

Страница 38: ...oller 3 Remove the fan module To replace the fan module reverse the removal steps and push the handle please do not press down the fan module to be sure it is seated properly Installing expansion cards To install a PCIe expansion card 1 Shutdown the respective Storage Controller on which you would like to install an expansion card from QES refer to the High Availability app in software manual or b...

Страница 39: ...39 3 Take off the top cover of the Storage Controller by uninstalling the screws 3 at the top 2 at each side ...

Страница 40: ... handling of the Storage Controller Always lock the Storage Controller to make sure that it is seated in place after installing it to the system Installing DIMMs To install a DIMM 1 Shutdown the respective Storage Controller on which the DIMMs are installed from QES refer to the High Availability app in software manual or by pressing the power button on the Storage Controller Refer to Rear Panel L...

Страница 41: ...41 3 Take off the top cover of the Storage Controller by uninstalling the screws 3 at the top 2 at each side ...

Страница 42: ...42 4 Insert the DIMMs Note To replace or upgrade a system component refer to the QNAP website for a list of optional accessories that have been validated with the ES NAS series ...

Страница 43: ...x Phillips Screw Caution Electrostatic discharge ESD can damage electronic components Perform proper grounding practices before beginning any installation procedure Caution Always plan the rack installation so that the heaviest item is on the bottom of the rack Install the heaviest item first and continue to populate the rack from the bottom to the top Warning Ensure that the rack is level and sta...

Страница 44: ...he Device Position left and right rack rails at the desired U position in the rack step 1 in Figure 1 Important When installing the rack rails be sure they are oriented Front Left and Front Right as indicated on the rails Note The rails can be adjusted to fit the rack Push the release tab to hang the hooks of the rails onto the rack holes and release the tab to snap the rails into place Secure the...

Страница 45: ...3 Figure 3 Insert the device into the rack Secure the device and the front end of the rails to the front rack columns by using the screws provided Step 1 in Figure 4 The bottom hole can be installed with only screws where as the upper hole the centerline of 2U space above or 6 holes above should be installed with the cage nuts Step 3 Place the LED cap onto the device Step 2 in Figure 4 You might w...

Страница 46: ...46 Figure 4 Attach the screws 1 1 1 1 2 2 ...

Страница 47: ...e redundant network infrastructure allows for continued access in the event that one or more of these network devices fail Each Storage Controller should be connected using such redundant network infrastructure to ensure uninterrupted access to storage The following diagram is an example of how the configuration should be implemented Follow these guidelines when configuring iSCSI connections Do no...

Страница 48: ...48 Using this configuration with MPIO each network port on the host server will be able to see both controllers and use alternate paths to communicate with the ES NAS ...

Страница 49: ...beep 0 5 Sec 2 The ES NAS is performing takeover Short beep 0 5 Sec 3 The system firmware has been updated Short beep 0 5 sec 3 every 5 min 1 The system fan is out of function 2 Heart beat lost connection Long beep 1 5 Sec 2 1 The disk volume is going to be full 2 The disk volume has reached its full capacity 3 The hard drives on the ES NAS SAN are in degraded mode 4 BBU power supply plug out 5 JB...

Страница 50: ...50 Appendix C Product Compliance Class NAS Models FCC CE ES1640dc v2 Class A Class A ES1640dc Class A Class A ...

Страница 51: ...tant messenger Online Support http helpdesk qnap com Forum http forum qnap com Technical Support in the USA and Canada Online Support http helpdesk qnap com TEL 1 909 595 2782 3 Address 168 University Parkway Pomona CA 91768 Service Hours 08 00 17 00 GMT 08 00 Pacific Time Monday to Friday ...

Страница 52: ...ors You can apply it to your programs too When we speak of free software we are referring to freedom not price Our General Public Licenses are designed to make sure that you have the freedom to distribute copies of free software and charge for them if you wish that you receive source code or can get it if you want it that you can change the software or use pieces of it in new free programs and tha...

Страница 53: ...uals to use which is precisely where it is most unacceptable Therefore we have designed this version of the GPL to prohibit the practice for those products If such problems arise substantially in other domains we stand ready to extend this provision to those domains in future versions of the GPL as needed to protect the freedom of users Finally every program is threatened constantly by software pa...

Страница 54: ... any kind of propagation that enables other parties to make or receive copies Mere interaction with a user through a computer network with no transfer of a copy is not conveying An interactive user interface displays Appropriate Legal Notices to the extent that it includes a convenient and prominently visible feature that 1 displays an appropriate copyright notice and 2 tells the user that there i...

Страница 55: ...with source files for the work and the source code for shared libraries and dynamically linked subprograms that the work is specifically designed to require such as by intimate data communication or control flow between those subprograms and other parts of the work The Corresponding Source need not include anything that users can regenerate automatically from other parts of the Corresponding Sourc...

Страница 56: ...sing rights under this License with respect to the covered work and you disclaim any intention to limit operation or modification of the work as a means of enforcing against the work s users your or third parties legal rights to forbid circumvention of technological measures 4 Conveying Verbatim Copies You may convey verbatim copies of the Program s source code as you receive it in any medium prov...

Страница 57: ...rm a larger program in or on a volume of a storage or distribution medium is called an aggregate if the compilation and its resulting copyright are not used to limit the access or legal rights of the compilation s users beyond what the individual works permit Inclusion of a covered work in an aggregate does not cause this License to apply to the other parts of the aggregate 6 Conveying Non Source ...

Страница 58: ...ding Source of the work are being offered to the general public at no charge under subsection 6d A separable portion of the object code whose source code is excluded from the Corresponding Source as a System Library need not be included in conveying the object code work A User Product is either 1 a consumer product which means any tangible personal property which is normally used for personal fami...

Страница 59: ...ded in accord with this section must be in a format that is publicly documented and with an implementation available to the public in source code form and must require no special password or key for unpacking reading or copying 7 Additional Terms Additional permissions are terms that supplement the terms of this License by making exceptions from one or more of its conditions Additional permissions...

Страница 60: ...ed further restrictions within the meaning of section 10 If the Program as you received it or any part of it contains a notice stating that it is governed by this License along with a term that is a further restriction you may remove that term If a license document contains a further restriction but permits relicensing or conveying under this License you may add to a covered work material governed...

Страница 61: ...he Program Ancillary propagation of a covered work occurring solely as a consequence of using peer to peer transmission to receive a copy likewise does not require acceptance However nothing other than this License grants you permission to propagate or modify any covered work These actions infringe copyright if you do not accept this License Therefore by modifying or propagating a covered work you...

Страница 62: ...istent with the requirements of this License Each contributor grants you a non exclusive worldwide royalty free patent license under the contributor s essential patent claims to make use sell offer for sale import and otherwise run modify and propagate the contents of its contributor version In the following three paragraphs a patent license is any express agreement or commitment however denominat...

Страница 63: ...any of the parties who would receive the covered work from you a discriminatory patent license a in connection with copies of the covered work conveyed by you or copies made from those copies or b primarily for and in connection with specific products or compilations that contain the covered work unless you entered into that arrangement or that patent license was granted prior to 28 March 2007 Not...

Страница 64: ...f following the terms and conditions either of that numbered version or of any later version published by the Free Software Foundation If the Program does not specify a version number of the GNU General Public License you may choose any version ever published by the Free Software Foundation If the Program specifies that a proxy can decide which future versions of the GNU General Public License can...

Страница 65: ...TED TO LOSS OF DATA OR DATA BEING RENDERED INACCURATE OR LOSSES SUSTAINED BY YOU OR THIRD PARTIES OR A FAILURE OF THE PROGRAM TO OPERATE WITH ANY OTHER PROGRAMS EVEN IF SUCH HOLDER OR OTHER PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES 17 Interpretation of Sections 15 and 16 If the disclaimer of warranty and limitation of liability provided above cannot be given local legal effect acco...

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