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Troubleshooting

English

Information codes

Information codes may be displayed to help you better understand what is occurring with
your dryer.

Code

Meaning

Solution

Air temperature sensor check.

Clean the filter case or heat
exchanger filter.
If the problem continues call for
service.

tC5

Compressor temperature
sensor check.

Turn the power on after 2-3 minutes
and start again from the beginning.

Running the dryer with door
open.

Close the door and then restart.
If the problem continues call for
service.

Compressor overheat.

Call for service.

9C2

It occurs when low voltage is
detected.

Check if the power cord is plugged
in. If the problem continues, please
contact the service center.

The water tank is full of water.
The drain pump is out of
order.

Empty the water tank, turn the
power on again and start again from
the beginning.
If the problem continues call for
service.

For any codes not listed above, or if the suggested solution doesn’t fix the problem, call
your Samsung Service Centre or local Samsung dealer.

Do not let an unauthorized engineer disassemble or repair the product.

DV6000K_DC68-03709C_EN (U.K ).indd 44

4/7/2016 2:17:42 PM

Содержание DV9*K60 series

Страница 1: ...Heat Pump Dryer User manual DV9 K60 DV8 K60 DV6000K_DC68 03709C_EN U K indd 1 4 7 2016 2 17 32 PM ...

Страница 2: ...ation considerations 16 Alcove or closet installation 16 Electrical requirements 16 Grounding 17 Installation side by side 17 Final installation checklist 18 Draining water without using the water tank 18 Connecting the drain hose 19 Installation stacking 22 Before you start 25 Cleaning the filter case 25 Rack Dry DV9 series only 26 Load the dryer properly 27 Getting started 28 Operations 29 Overv...

Страница 3: ...ping condensed water 39 Cleaning the heat exchanger filter 40 Troubleshooting 42 Check these points if your dryer 42 Information codes 44 Appendix 45 Fabric care chart 45 Protecting the environment 46 Specification 47 Consumption data 48 Sheet of household tumble driers 49 DV6000K_DC68 03709C_EN U K indd 3 4 7 2016 2 17 33 PM ...

Страница 4: ...at may result in severe personal injury death and or property damage CAUTION Hazards or unsafe practices that may result in personal injury and or property damage NOTE Indicates that a risk of personal injury or material damage exists Read the instructions These warning signs are here to prevent injury to yourself and others Please follow them explicitly After reading this manual store it in a saf...

Страница 5: ...sory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved Children shall not play with the appliance Cleaning and user maintenance shall not be made by children without supervision 3 Children should be supervised to ensure that they do not play with the applian...

Страница 6: ...ances intended to be vented to the exterior of the building 12 Adequate ventilation has to be provided to avoid the back flow of gases into the room from appliances burning other fuels including open fires 13 Do not dry unwashed items in the tumble dryer 14 Items that have been soiled with substances such as cooking oil acetone alcohol petrol kerosene spot removers turpentine waxes and wax remover...

Страница 7: ...t a full opening of the tumble dryer door is restricted 22 WARNING The appliance must not be supplied through an external switching device such as a timer or connected to a circuit that is regularly switched on and off by a utility Heat pump model only The instructions shall also include the substance of the following WARNING In the appliance enclosure or in the built in structure keep ventilation...

Страница 8: ...l and national codes Do not install or keep the product exposed to the outdoor elements Do not use a damaged power plug damaged power cord or loose wall socket This may result in electric shock or fire If the plug power supply cord is damaged it must be replaced by the manufacturer or its service agent or a similar qualified technician in order to avoid a hazard This appliance should be positioned...

Страница 9: ...nwashed items in the tumble dryer Do not drink the condensed water Never stop a tumble dryer before the end of the drying cycle unless all items are quickly removed and spread out so that the heat is dissipated Do not dry laundry contaminated by inflammable materials such as gasoline kerosene benzene thinner alcohol etc This may result in electric shock fire or explosion Do not let pets chew or pl...

Страница 10: ... or place objects such as laundry lighted candles lighted cigarettes dishes chemicals metal objects etc on the appliance This may result in electric shock fire problems with the product or injury Do not touch the glass door and inside of the drum during or just after drying as it is hot This may result in burns Do not press the buttons using sharp objects such as pins knifes fingernails etc This m...

Страница 11: ...Hermetically sealed equipment Do not vent gases into the atmosphere Refrigerant Type R 134a GWP 1430 Refrigerant Charging 0 572 tCO2e Critical cleaning warnings WARNING Do not clean the appliance by spraying water directly onto it Do not use benzene thinner or alcohol to clean the appliance This may result in discolouration deformation damage electric shock or fire Before cleaning or performing ma...

Страница 12: ...es of waste and recycle them responsibly to promote the sustainable reuse of material resources Household users should contact either the retailer where they purchased this product or their local government office for details of where and how they can take these items for environmentally safe recycling Business users should contact their supplier and check the terms and conditions of the purchase ...

Страница 13: ...ifficult installations involving draining to the mains water supply or product stacking If problems of installation result in a service visit to fix a fault this is typically considered to be the responsibility of the installer Make sure you have everything necessary for proper installation AC 220 240 V 50 Hz A grounded electrical outlet is required See Electrical requirements See page 16 See drye...

Страница 14: ...Installation Installation English 14 Parts Hose guide Cable tie Hose connector Long drain hose 2 m Manual book Rack Dry 9 Series DV6000K_DC68 03709C_EN U K indd 14 4 7 2016 2 17 34 PM ...

Страница 15: ...ch a way that the internal parts shake This may result in damage to the internal parts of the product Before using the product Check if there are any accessories remaining inside the drum Plug in the power cord just before operating the product Do not block the air inlet hole of the cooling grill at the front of the dryer Do not place inflammable objects near the dryer and keep the surroundings cl...

Страница 16: ...mproper connection of the equipment grounding conductor can result in a risk of electric shock Check with a qualified electrician or serviceman if you are in doubt as to whether your dryer is properly grounded Do not modify the plug provided with your dryer if it doesn t fit the outlet have a proper outlet installed by a qualified electrician To prevent unnecessary risk of fire electrical shock or...

Страница 17: ...oper installation we recommend that you hire a professional To install B A A Level B Levelling feet 1 Move your dryer to an appropriate location for installation Consider installing the dryer and washer side by side Lay two of the carton cushion tops on the floor Tip your dryer on its side so it will lay across both cushion tops 2 Set your dryer back in an upright position 3 Use a level A to check...

Страница 18: ...ts to the levelling legs 6 Plug in your dryer and check operation by using the checklist below Final installation checklist Dryer is plugged into electrical outlet and is properly grounded Dryer is leveled and is sitting firmly on the floor Start your dryer to confirm that it runs heats and shuts off Finally check if the HC check occurs when after running the TIME DRY cycle for 20 minutes Draining...

Страница 19: ...ump the condensed water outside of the dryer directly with dain hose provide The procedures to connect the drain hose are as follows A 1 Disconnect the drain hose A A 2 Connect the drain hose A to the other hole DV6000K_DC68 03709C_EN U K indd 19 4 7 2016 2 17 35 PM ...

Страница 20: ...hose B to the drain point make sure that the height of drain point does not exceed 90 cm A drainage check may occur if the drain point exceeds 90 cm If a drainage check occurs the control panel displays an check code After connecting the drain hose you can directly drain the condensed water via the drain outlet through the connected drain hose or through the washstand or the drain outlet of the wa...

Страница 21: ... height of 60 90 cm To keep the drain hose spout bent use the supplied plastic hose guide Secure the guide to the wall with a hook or to the tap with a piece of string to prevent the drain hose from moving 2 Assemble the drain hose A and the hose guide B and fix them with the cable tie C 3 You can drain the condensed water by connecting the accessory hose long drain hose to the drain outlet direct...

Страница 22: ...ing the product so that the product can run after the oil in the compressor becomes stable 1 Carefully lay the dryer on its side Use the packing material so you don t scratch the finish on the dryer 2 Install rubber pads to dryer base Locate the 4 rubber pads in the parts package Insert the rubber pads into the holes at the bottom of the levelling legs Purchase the stacking kit package additionall...

Страница 23: ...dryer on top of the washer Protect the washer control panel with cardboard or other protection Be sure to lift the dryer high enough to clear the washer control panel Personal Injury More than two people are recommended to lift the dryer into position because of its weight and size Failure to do so could result in injury Align the holes in the bracket with the holes in the back of the dryer Using ...

Страница 24: ...to the dryer Installation Instructions to complete the dryer installation Carefully slide or walk the stacked washer and dryer into place Use felt pads or other sliding device to assist moving and to protect flooring Do not push on the dryer once installed to top of the washer Pushing on the dryer may result in pinched fingers DV6000K_DC68 03709C_EN U K indd 24 4 7 2016 2 17 37 PM ...

Страница 25: ...on is completed CAUTION Since the drying performance may be degraded and there is a danger of fire if you do not clean the filter case after the specified period of use clean the filter case at the specified cleaning interval Clean the filter case after every drying operation NOTE If the surface of the filter is wet use the filter after drying it completely DV6000K_DC68 03709C_EN U K indd 25 4 7 2...

Страница 26: ... fix 4 Place the items to be dried on the rack leaving space between them so air can circulate 5 Close the dryer door 6 Press the Power button 7 Select TIME DRY by using the cycle selector dial set the Time button NOTE You can set the drying time up to 150 minutes Select the time according to the moisture and weight of the items It may be necessary to reset the timer if a longer drying time is nee...

Страница 27: ...he provided Rack Dry to prevent damage to the dryer Load the dryer properly Place only one wash load in your dryer at a time Mixed loads of heavy and lightweight fabrics will dry differently which may result in lightweight fabrics being dry while heavy fabrics remain damp at the end of a drying cycle Add one or more similar items to your dryer when only one or two articles of clothing need drying ...

Страница 28: ... will illuminate 6 The estimated cycle time will appear in the display The time may fluctuate to better indicate drying time remaining in the cycle NOTE When the cycle is complete and End or 0 will appear in the display Pressing Power cancels the cycle and stops your dryer The Drying Cooling and Wrinkle Prevent indicator lights will illuminate during those portions of the cycle DV6000K_DC68 03709C...

Страница 29: ...the Start Pause button The estimated time remaining may fluctuates as the cycle progresses The drying light will illuminate and remain lit until the cycle is complete When your dryer is in the cool down phase the Cooling light will illuminate When your dryer is in the Wrinkle Prevent phase the Wrinkle Prevent light will illuminate While the dryer is running the Wrinkle Prevent cycle the time displ...

Страница 30: ...y items that lay flat or hang to dry 05 Time When using TIME DRY WARM AIR COOL AIR cycles time can be adjusted by pressing the Time button 30 min 60 min 90 min 120 min 150 min 120 min and 150 min time options are not available for WARM AIR and COOL AIR cycles Except the TIME DRY QUICK DRY WARM AIR COOL AIR cycle the time indicator of manual is off because exact drying times are determined by fluct...

Страница 31: ...e dry cycle 11 Power Press once to turn your dryer on press again to turn it off If your dryer is left on for more than 10 minutes without any buttons being touched the power automatically turns off NOTE If you insert laundry into your dryer while it is extremely tangled immediately after your washer has finished a wash or spin cycle it may degrade the drying efficiency or cause the door to open W...

Страница 32: ...e relevant button Wrinkle Prevent Lamp Mixed Load Bell and or Delay End 5 Press and hold Start Pause The dryer indicator turns on with an estimated cycle time on the display NOTE Availability of options and setting values differs depending on the cycle To change the cycle during operation 1 Press Start Pause to stop operation 2 Select a different cycle 3 Press and hold Start Pause to start new cyc...

Страница 33: ...ning 9 8 Synthetics For averagely or lightly soiled blouses shirts etc made of polyester diolen trevira polyamide perlon nylon or other similar blends 4 5 4 Synthetics EXTRA DRY Use for heavy duty fabrics or items that should be very dry 4 5 4 CUPBOARD DRY Use this cycle to dry loads such as shirts blouses bed linen and table linen NOT appropriate for jeans 4 5 4 IRON DRY Finishes the dry cycle in...

Страница 34: ...d laundry and normal fabrics in 30 minutes COOL AIR For all fabrics to need freshing tumbles without heating TIME DRY TIME DRY allows you to select the desired cycle time Turn the Cycle Selector dial to TIME DRY then press Time button to set the drying time Press the Time button repeatedly to scroll through the time settings The drying time increase in every 30 minutes up to 150 minutes After dryi...

Страница 35: ...n filled Items jackets sleeping bags comforters etc Use the Cotton CUPBOARD DRY and the Low or Low temperature setting Adding a couple of dry towels shortens drying time and absorbs moisture Foam Rubber rug backs stuffed toys shoulder pads etc DO NOT dry on a heat setting Use the COOL AIR cycle no heat WARNING Drying a rubber item with heat may damage it or be a fire hazard Pillows Use the Cotton ...

Страница 36: ...the Power button do not respond check the Child Lock indicator to see if the function is on Delay End You can set the dryer to finish your drying cycle automatically at a later time choosing a delay of between 1 to 24 hours in 1 hour increments The hour displayed indicates the time at which the dry will be finished 1 Manually or automatically set your drying machine according to the type of laundr...

Страница 37: ...nd tap the Smart Check button NOTE Smart Check may be changed to Smart Care according to the language selection 4 Focus your smart phone s camera on the Smart Check code displayed on the dryer s display panel NOTE If light from a light bulb fluorescent bulb or lamp is reflected on the display panel of the dryer the smart phone may not be able to easily recognize the Smart Check code If you hold th...

Страница 38: ...h a soft damp clothes Do not use abrasive substances Do not spray cleaners directly on the panel The control panel finish may be damaged by some laundry pre treatment soil and stain remover products Apply such products away from your dryer and wipe up any spills or overspray immediately Stainless steel tumbler To clean the stainless steel tumbler use a damp cloth with a mild non abrasive cleaner s...

Страница 39: ...n injury to your wrist B B Drain hole 2 Remove the condensed water by running it through the drain hole B of the water tank Remove the condensed water in the tank after every drying operation WARNING Since there is a danger of water leaking if you do not drain the water after using the product make sure to drain the water NOTE If you empty the water tank and press the Start Pause button the Water ...

Страница 40: ...aintenance English 40 Cleaning the heat exchanger filter A 1 Use a key or coin to open the cover A B 2 Unlock the fixer B C 3 Remove the heat exchanger filter C DV6000K_DC68 03709C_EN U K indd 40 4 7 2016 2 17 41 PM ...

Страница 41: ...hanger Filter thoroughly before reinserting it back Clean the heat exchanger filter after every 2 cycle is completed When the indicator is turned on or blink check the heat exchanger and clean it to make sure that the filter is not blocked with lints 5 Clean it with a soft brush or vacuum cleaner It is recommended to clean it at least once every month CAUTION Do not touch the heat exchanger with y...

Страница 42: ...ed into the cool down phase of the cycle Doesn t dry Check all of the above plus Do not overload 1 wash load 1 dryer load Sort heavy items from lightweight items Large bulky items like blankets or comforters may require repositioning to ensure even drying Check that the dryer is draining properly to extract adequate water from the load Load may be too small to tumble properly Add a few towels Clea...

Страница 43: ...ger in the air ventilate the room completely before using the dryer Shuts off before load is dry Dryer load is too small Add more items or a few towels and restart the cycle Dryer load is too large Remove some items and restart the dryer Lint on clothes Make sure the case filter is cleaned before every load With some loads that produce high amounts of lint it may be necessary to clean the filter c...

Страница 44: ...art If the problem continues call for service HC Compressor overheat Call for service 9C2 It occurs when low voltage is detected Check if the power cord is plugged in If the problem continues please contact the service center 5C The water tank is full of water The drain pump is out of order Empty the water tank turn the power on again and start again from the beginning If the problem continues cal...

Страница 45: ...ntrol Gentle Delicates Hand Wash Water Temperature Hot Warm Cold NOTE The dot symbols represent appropriate wash water temperatures for various items The temperature range for Hot is 41 52 C for Warm 29 41 C and for Cold 16 29 C Wash water temperature must be a minimum of 16 C for detergent activation and effective cleaning Bleach Any Bleach when needed Only Non Chlorine color safe Bleach when nee...

Страница 46: ...ne Dry Hang to Dry Drip Dry Dry Flat Protecting the environment This appliance is manufactured from recyclable materials If you decide to dispose of this appliance please observe local waste disposal regulations Cut off the power cord so that the appliance cannot be connected to a power source Remove the door so that animals and small children cannot get trapped inside the appliance DV6000K_DC68 0...

Страница 47: ...OADING DRYER DIMENSIONS A Height 85 0 cm B Width 60 0 cm C Depth with door open 90 109 4 cm D Depth 60 0 cm WEIGHT 50 kg ELECTRICAL REQUIREMENTS 220 240 V 50 Hz 950 1100 W ALLOWABLE TEMPERATURE 5 35 C DV6000K_DC68 03709C_EN U K indd 47 4 7 2016 2 17 42 PM ...

Страница 48: ...Cotton Iron 8 1 54 140 Synthetics Cupboard 4 0 78 72 1 Weight of dry laundry EN 61121 2013 test program 2 All data without a star against it was calculated using EN 61121 2013 Consumption data can vary from the nominal values given above depending in the size of the load types of textiles residual moisture levels after spinning fluctuations in the electricity supply and any extra options selected ...

Страница 49: ... 50 The power consumption in left on mode P_l at full load W 5 00 Duration of the left on mode min 10 Programme to which the information on the label and the Sheet relate 2 Cotton CUPBOARD DRY Wrinkle Prevent off programme duration of the standard program Weighted Programme time standard cotton programme at full load and partial load min 150 136 Programme Time T_dry standard cotton programme at fu...

Страница 50: ...d at full and partial load is the standard drying programme to which the information in the label and the fiche relates that this programme is suitable for drying normal wet cotton laundry and that it is the most efficient programme in terms of energy consumption for cotton Consumption data can vary from the nominal values given above depending in the size of the load types of textiles residual mo...

Страница 51: ...Memo DV6000K_DC68 03709C_EN U K indd 51 4 7 2016 2 17 42 PM ...

Страница 52: ...OR COMMENTS COUNTRY CALL OR VISIT US ONLINE AT UK 0330 SAMSUNG 7267864 www samsung com uk support EIRE 0818 717100 www samsung com ie support DC68 03709C 00 DV6000K_DC68 03709C_EN U K indd 52 4 7 2016 2 17 43 PM ...

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