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Troubleshooting

Troubleshooting

English

44

Problem

Action

Items still wrinkled
after Wrinkle release.

•  Small loads of 1 to 4 items work best.
•  Load fewer items. Load similar-type items.
•  Take out the items immediately after drying is complete.

Water drips from
the nozzle when the
Steam cycles starts.

• This is steam condensation. The dripping water will stop after

a short time.

Sprayed water is not
visible during Steam
cycles.

• Sprayed water is difficult to see when the door is closed.

Extended time.

• Sensor Dry automatically senses the moisture in the load

and shuts the dryer off when the selected dryness level is
reached.
The drying time can change according to the type and
amount of laundry. See the cycle chart for reference.

If a problem persists, contact a local Samsung service center.

DV6500K_DC68-03381E-01_EN.indd 44

11/1/2017 2:56:34 PM

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Содержание DV10K6500EV

Страница 1: ...Dryer User manual DV10K6500EV DV6500K_DC68 03381E 01_EN indd 1 11 1 2017 2 56 21 PM ...

Страница 2: ...et installations 13 Ducting requirements 16 Exhausting requirements 17 Electrical requirements 18 Installation 19 What s included 19 Step by step installation 21 Vent blockage test 25 Exhaust ducting guide 26 Door reversal 27 Before you start 30 Sort and load 30 Functional prerequisite 30 Rack Dry 31 Operations 33 Feature panel 33 Simple steps to start 36 Cycle overview 37 Drying guide 38 Special ...

Страница 3: ...bleshooting 42 Checkpoints 42 Information codes 45 Specifications 46 Fabric care chart 46 Protecting the environment 47 Specification sheet 48 Cycle chart 49 Consumption data 50 Sheet of household tumble driers 51 DV6500K_DC68 03381E 01_EN indd 3 11 1 2017 2 56 21 PM ...

Страница 4: ...at may result in severe personal injury death and or property damage CAUTION Hazards or unsafe practices that may result in personal injury and or property damage NOTE Indicates that a risk of personal injury or material damage exists Read the instructions These warning signs are here to prevent injury to yourself and others Please follow them explicitly After reading this manual store it in a saf...

Страница 5: ...and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved Children shall not play with the appliance Cleaning and user maintenance shall not be made by children without supervision 3 Children should be supervised to ensure that they do not play with the appliance 4 If the supply cord is damaged it must be repl...

Страница 6: ... the room from appliances burning other fuels including open fires 13 Do not dry unwashed items in the tumble dryer 14 Items that have been soiled with substances such as cooking oil acetone alcohol petrol kerosene spot removers turpentine waxes and wax removers should be washed in hot water with an extra amount of detergent before being dried in the tumble dryer 15 Items such as foam rubber latex...

Страница 7: ...r or connected to a circuit that is regularly switched on and off by a utility Heat pump model only The instructions shall also include the substance of the following WARNING In the appliance enclosure or in the built in structure keep ventilation openings clear of obstruction WARNING Do not damage the refrigerant circuit Critical installation warnings WARNING The installation of this appliance mu...

Страница 8: ...ric shock or fire If the plug power supply cord is damaged it must be replaced by the manufacturer or its service agent or a similar qualified technician in order to avoid a hazard This appliance should be positioned to be accessible to the power plug after installation Do not pull or excessively bend the power cord Do not twist or tie the power cord Do not hook the power cord over a metal object ...

Страница 9: ...at is dissipated Do not dry laundry contaminated by inflammable materials such as gasoline kerosene benzene thinner alcohol etc This may result in electric shock fire or explosion Do not let pets chew or play with the dryer This may result in electric shock or injury When disposing of the product separate the door and the power cord before disposing of the product Failing to do so may result in da...

Страница 10: ...ck fire problems with the product or injury Do not touch the glass door and inside of the drum during or just after drying as it is hot This may result in burns Do not press the buttons using sharp objects such as pins knifes fingernails etc This may result in electric shock or injury Do not dry laundry containing forming rubber latex or similar rubber textures If forming rubber is heated it may s...

Страница 11: ...ppliance by spraying water directly onto it Do not use benzene thinner or alcohol to clean the appliance This may result in discolouration deformation damage electric shock or fire Before cleaning or performing maintenance unplug the appliance from the wall socket Failure to do so may result in electric shock or fire Clean the filter case before and after using the dryer Clean the inside of the pr...

Страница 12: ...cated where there is enough space at the front for loading the dryer and enough space behind for the exhaust system This dryer is factory ready for the rear exhaust option To exhaust out the bottom right or the left use the accessory exhaust kit Instructions are included with the kit Make sure the room in which the dryer is located has enough fresh air The dryer must be located where there are no ...

Страница 13: ...ther fuel burning appliance should be installed in the same closet as the dryer Minimum clearances between the dryer and adjacent walls or other surfaces Sides 1 in 25 mm Rear 5 9 in 150 mm Top 17 in 432 mm Closet front 2 in 51 mm A A B B A C E D F A 1 in 25 mm D 2 in 50 mm B 27 in 686 mm E 32 4 in 823 mm C 17 in 432 mm F 5 in 127 mm DV6500K_DC68 03381E 01_EN indd 13 11 1 2017 2 56 23 PM ...

Страница 14: ...Installation requirements English 14 Installation with pedestal A B C D E F A 38 7 in 984 mm D 53 in 1345 mm B 53 3 in 1355 mm E 32 4 in 823 mm C 27 in 686 mm F 5 in 127 mm DV6500K_DC68 03381E 01_EN indd 14 11 1 2017 2 56 23 PM ...

Страница 15: ... two unobstructed air openings B C for a combined minimum total area of 72 in 465 cm with a minimum clearance of 3 in 7 6 cm at the top A and bottom D External exhaust elbow requires additional space L Stacking MODEL NO SKK 7A Samsung s Washer and Dryer can be stacked to maximize usable space You can purchase an optional stacking kit from your Samsung retailer For details about stacking and compat...

Страница 16: ...the dryer s vent system with an existing exhaust system Make sure the exhaust system meets all applicable local state and national regulations Verify you are not using flexible plastic duct Make sure to check for and remove all lint buildup from inside the existing ducts Confirm the duct is not kinked or crushed Make sure the exhaust hood damper opens and closes freely Manometer measurements The s...

Страница 17: ...d moisture from being blown into the room WARNING You must exhaust the dryer to the outside to reduce the risk of fire when you install the dryer in an alcove or closet Do not use a plastic or non metal flexible duct If your existing ductwork is plastic non metal or combustible replace it with metal Use only a metal exhaust duct that is non flammable to ensure containment of exhaust air heat and l...

Страница 18: ... Do not modify the plug provided with your dryer if it doesn t t fit the outlet have a proper outlet installed by a qualified electrician Do not connect the ground wire to plastic plumbing lines gas lines or hot water pipes Electric models WARNING Your dryer has an optional cord with an equipment grounding conductor and a grounding plug This cord is sold separately The plug must be plugged into an...

Страница 19: ...the relevant safety regulations of your area What s included Make sure all the parts are included in the product package If you have a problem with the dryer or the accessories contact a local Samsung service center or the retailer Dryer at a glance 01 02 04 03 05 01 Worktop 02 Control panel 03 Filter 04 Door 05 Exhaust duct DV6500K_DC68 03381E 01_EN indd 19 11 1 2017 2 56 25 PM ...

Страница 20: ... Required tools Pliers Cutting knife Nut screwdriver Level Philips screwdriver Duct tape Wrench WARNING Packing materials can be dangerous to children Keep all packing materials plastic bags polystyrene etc out of children s reach DV6500K_DC68 03381E 01_EN indd 20 11 1 2017 2 56 27 PM ...

Страница 21: ... location as your washer 2 To change the door direction see Door reversal 3 Install the exhaust system as instructed in the Exhaust ducting guide section NOTE To move the dryer easily lay two of the carton cushions from the packaging on the floor Tip the dryer on its side so it lies across both cushion tops Push the dryer so that it is near its final location and then set the dryer upright Secure ...

Страница 22: ...ght terminal block screw Tighten screw e Tighten the strain relief screws f Insert the tab of the terminal block cover into the rear panel slot Secure the cover with a hold down screw 3 The power cable H05 VV F min 1 9 m min 2 5 mm must be of sufficient length to be connected to the dryer WARNING The dryer is designed for a 3 wire system connection The dryer frame is grounded to the neutral conduc...

Страница 23: ...r is level again A B NOTE To set the dryer to the same height as your washer fully retract A the leveling feet by turning them counterclockwise then loosen B the feet by turning them clockwise Once the dryer is the same height as the washer follow the directions above to level the dryer Adjust the leveling feet only as much as necessary to level the dryer Extending the leveling feet more than nece...

Страница 24: ...6 below STEP 5 Final check When installation is complete confirm that The dryer is plugged into an electrical outlet and grounded properly The exhaust ductwork is connected and the joints are taped You have used rigid or stiff walled flexible metal duct material not plastic flexible duct The dryer is level and is sitting firmly on the floor The dryer starts runs heats and shuts off properly DV6500...

Страница 25: ...Vent Blockage Test mode 3 Press the START PAUSE button The Vent Blockage Test starts immediately During the test the number indicator makes a circle in 6 clockwise steps The test takes about 2 minutes Do not open the door during the test 4 After 2 minutes when the test is complete the results is displayed and the dryer sounds a tone If status of the duct system is normal 0 appears and the dryer so...

Страница 26: ...all duct work according to the installation instructions in this manual Exhaust ducting guide Ducting 1 Make sure the dryer is installed properly so the air exhausts freely 2 Use 4 inch rigid metal ducts Tape all joints including the dryer connection Never use lint trapping screws 3 To facilitate the exhaust keep the ducts as straight as possible Cleaning Clean all old ducts before installing the ...

Страница 27: ... will support the door as you unscrew the hinge screws 4 Remove the two screws that are above and below the cut out in the frame front 5 Remove the two screws above and below the lever holder on the opposite side of the door opening 6 Remove the two screws that hold the lever holder in place and then remove the lever holder DV6500K_DC68 03381E 01_EN indd 27 11 1 2017 2 56 29 PM ...

Страница 28: ...rt the door yourself 9 Insert the screw you just removed into the other screw hole on the back of the door hinge and then tighten 10 Place the door on the other side and then reattach it to the dryer NOTE Insert the head of the screw on the back of the hinge into the hole above the cut out in the frame and then slide the door hinge down until it stops Make sure the protrusion on the back of the hi...

Страница 29: ...o the cut out on the other side of the door opening Insert screws and then tighten as shown 12 Re attach the remaining screws to the remaining holes above and below the lever holder and then tighten DV6500K_DC68 03381E 01_EN indd 29 11 1 2017 2 56 30 PM ...

Страница 30: ...oid drying unwashed items Do not dry items soiled with oil alcohol gasoline etc Functional prerequisite Lint filter A To prevent a risk of fire make sure to clean the lint filter before or after every load 1 Turn off the dryer 2 Open the door and pull out the lint filter A from inside the tumbler 3 Open the lint filter by separating it at the top Remove the lint that has accumulated and then clean...

Страница 31: ...cal Samsung service center Part Code DC61 02705A To use the drying rack follow these steps 1 Insert the drying rack inside the tumbler with the filter handle to the front 2 Insert the rear legs of the drying rack into the recessed areas of the rear wall and then press down the middle of the drying rack to secure it in place 3 Put items to dry on the rack Make sure to leave space between the items ...

Страница 32: ...Stuffed toys cotton or polyester fiber filled Stuffed toys foam or rubber filled AIR FLUFF Foam rubber pillows Sneakers WARNING Make sure to unpack the drying rack before using it Otherwise the dryer can be damaged or its performance diminished Drying foam rubber plastic or rubber on a heat setting may damage the items and create a fire hazard DV6500K_DC68 03381E 01_EN indd 32 11 1 2017 2 56 30 PM...

Страница 33: ...le Selector to select the desired cycle The indicator by the cycle name lights up Sensor Dry cycles The dryer senses the internal humidity and uses it to determine the drying time Manual Dry cycles The drying time is fixed 02 Digital Graphic Display Displays all cycle information including the cycle time information code and operating status Filter Check Child Lock Vent Sensor Sound DV6500K_DC68 0...

Страница 34: ...or washable knit fabrics Low For heat sensitive items labeled Tumble Dry Low or Tumble Dry Warm Extra Low Provides the lowest heated drying temperature possible 05 Time Press Time to select a drying time for the selected cycle This is available only with TIME DRY QUICK DRY AIR FLUFF and WRINKLE RELEASE This button is not available for Sensor Dry cycles because exact drying times are determined by ...

Страница 35: ... with TIME DRY QUICK DRY AIR FLUFF and WRINKLE RELEASE To change the cycle time press Adjust Time or Adjust Time until the desired time is displayed 11 Drum Light Press Drum Light to turn on the drum light while the dryer is running To turn off the drum light press Drum Light again NOTE After 2 minutes of inactivity the drum light automatically turns off 12 Sound Press Sound to turn on or off the ...

Страница 36: ...can activate options available by pressing the relevant button Drum Light Mixed Load Bell Wrinkle Prevent and or Small Load Care 5 Press START PAUSE The dryer indicator turns on with an estimated cycle time on the display To change the cycle during operation 1 Press START PAUSE to stop operation 2 Select a different cycle 3 Press START PAUSE to start new cycle DV6500K_DC68 03381E 01_EN indd 36 11 ...

Страница 37: ...temperature for increased efficiency TOWELS For bath towels and similar items HEAVY DUTY For drying items made out of heavy fabrics such as jeans corduroys or work clothes with high temperature heat PERM PRESS Dry wrinkle free cottons synthetic fabrics knits and permanent press fabrics automatically SANITIZE Use to sanitize items by applying high temperature heat to the fabric DELICATES For heat s...

Страница 38: ...ium temperature setting for soft fluffy diapers Down filled Items jackets sleeping bags comforters etc Use COTTON and the Medium temperature setting Add a couple of dry towels to absorb moisture and shorten drying time Foam Rubber rug backs stuffed toys shoulder pads etc Do not dry on a heat setting Use AIR FLUFF WARNING Drying a rubber item with heat may damage it or cause a fire Pillows Use COTT...

Страница 39: ...ay Store or Apple App store Search term Samsung Smart Washer Dryer and install it on your smartphone If an information code appears on the dryer follow these steps 1 Press and hold Sound for 3 seconds to activate Smart Care The Smart Care indicator turns on 2 Open the Smart Care app on your smartphone 3 Put the smartphone s camera close to the display of the dryer The app automatically recognizes ...

Страница 40: ...severely clogged The pressure applied to the duct is very high because the duct is too long or bent Check and clean the lint filter or duct and make sure they are not clogged Check the duct connections and shorten or straighten the duct work If the dryer is in the Level 2 state the indicator blinks for 3 hours after the completion of the current cycle If you press POWER or open the door the dryer ...

Страница 41: ...ubsequent loads Stainless steel tumbler To clean the stainless steel tumbler use a damp cloth with a mild non abrasive cleaner suitable for easily marred surfaces Remove cleaner residue and dry with a clean cloth Dryer exterior Clean with a soft damp cloth Do not use abrasive substances Protect the surface from sharp objects Do not place any heavy or sharp objects or a detergent container on the d...

Страница 42: ...have moved into the cool down phase of the cycle Does not dry Check all of the above plus Make sure the exhaust hood outside your home can open and close freely Check the exhaust system for lint buildup Ducting should be inspected and cleaned annually Use a 4 rigid metal exhaust duct Do not overload 1 wash load 1 dryer load Dry heavy items and light weight items separately Large bulky items such a...

Страница 43: ...as reached the selected dryness level For the best drying results dry heavy items and light weight items separately Has odors Household odors from paint varnish strong cleaners etc may enter the dryer with the surrounding room air This is normal as the dryer draws the air from the room heats it pulls it through the tumbler and exhausts it outside When these odors linger in the air completely venti...

Страница 44: ...ion The dripping water will stop after a short time Sprayed water is not visible during Steam cycles Sprayed water is difficult to see when the door is closed Extended time Sensor Dry automatically senses the moisture in the load and shuts the dryer off when the selected dryness level is reached The drying time can change according to the type and amount of laundry See the cycle chart for referenc...

Страница 45: ...heck Clean the lint filter If this information code remains contact a Samsung service center 9C1 The electronic control needs to be checked Check if power is supplied properly If the information code remains contact a Samsung service center tC The Thermistor1 resistance is very low or high Check for a clogged lint screen Check if the vent system is restricted If this information code remains conta...

Страница 46: ...and wash Water temperature Hot Warm Cold NOTE The Water Temperature table lists appropriate wash water temperatures for various items The temperature range is 106 126 F 41 52 C for Hot 84 106 F 29 41 C for Warm and 61 84 F 16 29 C for Cold Wash water temperature must be a minimum of 61 F 16 C for detergent activation and effective cleaning Bleach Any bleach when needed Only non chlorine color safe...

Страница 47: ... dry Hang to dry Drip dry Dry flat Protecting the environment This appliance is manufactured from recyclable materials If you decide to dispose of this appliance please observe local waste disposal regulations Cut off the power cord so that the appliance cannot be connected to a power source Remove the door so that animals and small children cannot get trapped inside the appliance DV6500K_DC68 033...

Страница 48: ... inches 40 7 B Width Product inches cm 27 0 68 6 Required for Installation inches 29 0 C Depth Product inches cm 32 4 82 3 Required for Installation inches 37 6 D Depth with door open 90 Product inches cm 53 134 5 Required for Installation inches 58 E Width with door open 110 Product inches cm 39 4 100 Required for Installation inches 44 6 Water pressure psl kPa 20 116 137 800 Weight lb kg 121 3 5...

Страница 49: ...able QUICK DRY Small loads TIME DRY Any load AIR FLUFF Foam rubber plastic WRINKLE RELEASE Shirts trouser blouses HEAVY DUTY Heavy Fabrics such as jeans corduroys heavy work clothes Normal Dry Adjustable PERM PRESS Shirts synthetic fabrics knits wrinkle free cottons permanent press Normal Dry Adjustable SANITIZE Bedding Curtains Children clothing DELICATES Underwear blouses lingerie Normal Dry Adj...

Страница 50: ...2 95 39 1 Weight of dry laundry EN 61121 2013 test program 2 All data without a star against it was calculated using EN 61121 2013 NOTE Consumption data can vary from the nominal values given above depending in the size of the load types of textiles residual moisture levels after spinning fluctuations in the electricity supply and any extra options selected DV6500K_DC68 03381E 01_EN indd 50 11 1 2...

Страница 51: ... The power consumption in left on mode P_l at full load W 5 00 Duration of the left on mode min 10 Programs to which the information on the label and the Sheet relate2 Cotton Normal Dry Program duration of the standard program Weighted Programme time standard cotton programme at full load and partial load min 69 Programme Time T_dry standard cotton programme at full load min 84 Programme Time T_dr...

Страница 52: ...y consumption per cycle will depend on how the appliance is used 2 standard cotton programme used at full and partial load is the standard drying programme to which the information in the label and the fiche relates that this programme is suitable for drying normal wet cotton laundry and that it is the most efficient programme in terms of energy consumption for cotton DV6500K_DC68 03381E 01_EN ind...

Страница 53: ...Memo DV6500K_DC68 03381E 01_EN indd 53 11 1 2017 2 56 42 PM ...

Страница 54: ...Memo DV6500K_DC68 03381E 01_EN indd 54 11 1 2017 2 56 42 PM ...

Страница 55: ...Memo DV6500K_DC68 03381E 01_EN indd 55 11 1 2017 2 56 42 PM ...

Страница 56: ... Gyeonggi do 16677 Korea Original instructions QUESTIONS OR COMMENTS COUNTRY CALL OR VISIT US ONLINE AT UK 0330 SAMSUNG 7267864 www samsung com uk support IRELAND EIRE 0818 717100 www samsung com ie support DC68 03381E 01 DV6500K_DC68 03381E 01_EN indd 56 11 1 2017 2 56 43 PM ...

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