Printing problems
361
6. Troubleshooting
The machine does not
print.
The machine may be configured incorrectly.
Check the
Printing Preferences
to ensure that all of the print settings are correct.
The printer driver may be incorrectly installed.
Uninstall and reinstall the machine’s driver.
The machine is malfunctioning.
Check the display message on the control panel to see if the machine is indicating a
system error. Contact a service representative.
The document size is so big that the hard disk
space of the computer is insufficient to access the
print job.
Get more hard disk space and print the document again.
The output tray is full.
Once the paper is removed from the output tray, the machine resumes printing.
The machine selects print
materials from the wrong
paper source.
The paper option that was selected in the
Printing Preferences
may be incorrect.
For many software applications, the paper source selection is found under the
Paper
tab
within the
Printing Preferences
(see "Opening printing preferences" on page 67).
Select the correct paper source. See the printer driver help screen (see "Using help" on
page 68).
A print job is extremely
slow.
The job may be very complex.
Reduce the complexity of the page or try adjusting the print quality settings.
Half the page is blank.
The page orientation setting may be incorrect.
Change the page orientation in your application (see "Opening printing preferences" on
page 67). See the printer driver help screen (see "Using help" on page 68).
The paper size and the paper size settings do not
match.
Ensure that the paper size in the printer driver settings matches the paper in the tray.
Or, ensure that the paper size in the printer driver settings matches the paper selection
in the software application settings you use (see "Opening printing preferences" on
page 67).
The machine prints, but
the text is wrong,
garbled, or incomplete.
The machine cable is loose or defective.
Disconnect the machine cable and reconnect. Try a print job that you have already
printed successfully. If possible, attach the cable and the machine to another computer
that you know works and try a print job. Finally, try a new machine cable.
Condition
Possible cause
Suggested solutions
Содержание CLX-419x series
Страница 97: ...Redistributing toner 97 3 Maintenance ...
Страница 99: ...Replacing the toner cartridge 99 3 Maintenance CLX 419x series C186x series ...
Страница 100: ...Replacing the toner cartridge 100 3 Maintenance CLX 626x series ...
Страница 102: ...Replacing the waste toner container 102 3 Maintenance Do not tilt or turn over the container 1 2 1 2 1 2 ...
Страница 106: ...Installing accessories 106 3 Maintenance 1 2 1 2 ...
Страница 111: ...Cleaning the machine 111 3 Maintenance ...
Страница 125: ...Clearing paper jams 125 4 Troubleshooting If you do not see the paper in this area stop and go to next step ...
Страница 127: ...Clearing paper jams 127 4 Troubleshooting CLX 626x series Click this link to open an animation about clearing a jam ...
Страница 128: ...Clearing paper jams 128 4 Troubleshooting If you do not see the paper in this area stop and go to next step 1 2 3 ...
Страница 131: ...Clearing paper jams 131 4 Troubleshooting If you do not see the paper in this area stop and go to next step ...
Страница 133: ...Clearing paper jams 133 4 Troubleshooting If you do not see the paper in this area stop and go to next step ...
Страница 169: ...Regulatory information 169 5 Appendix 27 China only ...