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USER MANUAL

C*JG5*

Gaming Monitor

The color and the appearance may differ depending on the product, and the specifications are subject to change without prior 
notice to improve the performance.

The contents of this manual are subject to change without notice to improve quality.

© Samsung Electronics

Samsung Electronics owns the copyright for this manual.

Use or reproduction of this manual in parts or entirety without the authorization of Samsung Electronics is prohibited.

Trademarks other than that of Samsung Electronics are owned by their respective owners.

An administration fee may be charged in the following situations: 

(a) An engineer is called out at your request, but it is found that the product has no defect (i.e., where the user manual 
has not been read). 
(b) You bring the unit to a repair centre, but it is found that the product has no defect (i.e., where the user manual has not 
been read). 

You will be informed of the administration fee amount before a technician visits.

Содержание C32JG50QQUXEN

Страница 1: ...l in parts or entirety without the authorization of Samsung Electronics is prohibited Trademarks other than that of Samsung Electronics are owned by their respective owners An administration fee may be charged in the following situations a An engineer is called out at your request but it is found that the product has no defect i e where the user manual has not been read b You bring the unit to a r...

Страница 2: ...or Desktop Stand 19 Connecting and Using a Source Device Pre connection Checkpoints 21 Connecting and Using a PC 21 Connection Using the HDMI Cable 21 Connection Using an HDMI DVI Cable 21 Connection Using an DP Cable 22 Connecting to Headphones 22 Connecting the Power 22 Tidying Up the Connected Cables 23 Correct posture to use the product 24 DriverInstallation 24 Setting Optimum Resolution 24 Ga...

Страница 3: ...ons and Problems with the Installation 35 System Requirements 35 Troubleshooting Guide Requirements Before Contacting Samsung Customer Service Center 36 Testing the Product 36 Checking the Resolution and Frequency 36 Check the following 36 Q A 38 Specifications General 39 Standard Signal Mode Table 40 Appendix Responsibility forthe Pay Service Cost to Customers 48 Not a product defect 48 A Product...

Страница 4: ...m 3 93 Inches 10 cm 3 93 Inches 10 cm 3 93 Inches Precautions for storage High glossy models can develop white stains on the surface if an ultrasonic wave humidifier is used nearby Contact your nearest Samsung Customer Service Center if you want to clean the inside of the product Service fee will be charged Safety Precautions Warning A serious or fatal injury may result if instructions are not fol...

Страница 5: ...a loose power socket Do not use multiple products with a single power socket Do not touch the power plug with wet hands Insert the power plug all the way in so it is not loose Connect the power plug to a grounded power socket type 1 insulated devices only Do not bend or pull the power cord with force Be careful not to leave the power cord under a heavy object Do not place the power cord or product...

Страница 6: ... result Do not install the product within the reach of young children The product may fall and injure children Edible oil such as soybean oil can damage or deform the product Do not install the product in a kitchen or near a kitchen counter Caution Do not drop the product while moving Do not set down the product on its front When installing the product on a cabinet or shelf make sure that the bott...

Страница 7: ...rm power off the product and remove the power cable Do not drop objects on the product or apply impact Do not move the product by pulling the power cord or any cable If a gas leakage is found do not touch the product or power plug Also ventilate the area immediately Do not lift or move the product by pulling the power cord or any cable Do not use or keep combustible spray or an inflammable substan...

Страница 8: ... Keep the AC DC adapter in a well ventilated area If you place the AC DC power adapter so that it is hanging with the cord input facing upwards water or other foreign substances could enter the Adapter and cause the Adapter to malfunction Make sure to rest the AC DC power adapter flat on a table or the floor Insert the power plug into the AC DC adapter until a click sound is heard Do not insert on...

Страница 9: ... use Do not touch the screen when the product has been turned on for an extended period of time as it will become hot Store small accessories out of the reach of children Exercise caution when adjusting the product angle Your hand or finger may get stuck and injured Tilting the product at an excessive angle may cause the product to fall and an injury may result Do not place heavy objects on the pr...

Страница 10: ...FT RIGHT PRESS ENTER Power LED This LED is power status indicator and works as Power On Power button Off Power saving mode Blinking Power Off Power button On The power Indicator operation can be swapped by changing in the menu System Power LED On Actual models because of functional variation maybe haven t this function Function Key Guide Press the JOG button when the screen is turned on The Functi...

Страница 11: ... Source Selects to change the input signal by moving the JOG button in the Function Key Guide screen A message will appear on the top left corner of the screen if the input signal has been changed Eye Saver Mode Selects by moving the JOG button in the function key guide screen Press to enable or disable Eye Saver Mode The items below are not available if the Eye Saver Mode function is enable Game ...

Страница 12: ...lue increases in the slider PRESS ENTER Move to next depth Save the value and close Sublist Changing Brightness Contrast and Sharpness settings You can adjust Brightness Contrast or Sharpness by moving the JOG button up or down if no OSD menu is displayed Brightness Contrast Sharpness 100 The displayed image may differ depending on the model The default brightness can vary depending on the region ...

Страница 13: ... or speakers Set the input volume for the input device to at least 20 and control the volume using the volume control JOG button LEFT RIGHT on the product What is Auto Mute The function mutes the audio to improve sound effect when there is sound noise orwhen the input signal is weak usually due to a problem with the volume of an input device To activate the Mute function access the Volume control ...

Страница 14: ... product HDMI IN1 HDMI IN 2 DP IN DC 19V Port Description HDMI IN1 HDMI IN 2 Connects to a source device using an HDMI cable or HDMI DVI cable HDMI1 support 2560 x 1440 60 Hz HDMI2 support 2560 x 1440 60 Hz 100 Hz 120 Hz 144 Hz DP IN Connects to a PC using a DP cable Connect to an audio output device such as headphones The sound could only be heard when using the HDMI to HDMI cable or DP cable DC1...

Страница 15: ...end on the manufacturer Refer to the user guide provided with your anti theft locking device for details To lock an anti theft locking device 1 Fix the cable of your anti theft locking device to a heavy object such as a desk 2 Put one end of the cable through the loop on the other end 3 Insert the locking device into the anti theft lock slot at the back of the product 4 Lock the locking device An ...

Страница 16: ...ing the monitor Do not directly apply pressure on the screen Do not hold the screen when moving the monitor Do not hold the product upside down only by the stand Hold the lower corners or edges of the monitor when moving it ...

Страница 17: ... is firmly connected Tightly fasten the connecting screw at the bottom of the stand base Place the protective Styrofoam cushion included in the package on the floor and place the product facing down on the Styrofoam as shown in the image If Styrofoam is unavailable use a thick sitting mat Hold the back of the monitor as shown in the figure Push the assembled stand into the main body in the directi...

Страница 18: ...ective Styrofoam cushion included in the package on the floor and place the product facing down on the Styrofoam as shown in the image If Styrofoam is unavailable use a thick sitting mat While holding the monitorwith one hand pull the stand neck with your other hand to in detach the stand as shown in the figure Turn the connecting screw at the bottom of the stand base to separate it Turn the conne...

Страница 19: ... bracket in the direction as shown in the figure C Detach the INLAY from the inside of the COVER CLEAN BACK TERMINAL and then attach it to the position as shown in the figure D Attach the wall mount kit or desktop stand here E F Bracket sold separately Align the grooves and tightly fasten the screws on the bracket on the product with the corresponding parts on the wall mount kit or desktop stand y...

Страница 20: ...e force Samsung shall not be held liable for any product damage or personal injury caused by using a wall mount kit other than the one specified or from an attempt to install the wall mount kit on your own To mount the product on a wall ensure you purchase a wall mount kit that can be installed 10 cm or farther away from the wall Be sure to use a wall mount kit that complies with the standards To ...

Страница 21: ...Connecting the power cable during connection may damage the product Check the types of ports at the back of the product you want to connect Connecting and Using a PC Select a connection method suitable foryour PC Connecting parts may differ in different products Provided ports may vary depending on the product Connection Using the HDMI Cable HDMI IN1 HDMI IN 2 Connection Using an HDMI DVI Cable HD...

Страница 22: ...h an HDMI HDMI or DP cable The earphone jack supports only the 3 conductor tip ring sleeve TRS type Connecting the Power DC19V 2 3 1 DC19V 4 1 Connect the power plug to the AC DC adapter 2 Connect the AC DC adapter cable to the DC19V port on the back of the monitor 3 Plug the AC DC adapter into the power outlet 4 Press the JOG button at the bottom of the monitor to turn it on The input voltage is ...

Страница 23: ...Grab the stand with one hand and use your other hand to close the COVER CLEAN BACK TERMINAL in the direction of the arrow The cables are now tidied up Grab the stand with one hand and use the thumb on your other hand to remove the COVER CLEAN BACK TERMINAL in the direction of the arrow ...

Страница 24: ...atigue will be relieved Driver Installation You can set the optimum resolution and frequency for this product by installing the corresponding drivers To install the latest version of the product driver download it from the Samsung Electronics website at http www samsung com Setting Optimum Resolution An information message about setting optimum resolution will appear if you power on the product fo...

Страница 25: ...he RTS screen and minimap RPG This mode is optimized for 3D graphics and instant messaging on the RPG game screen AOS Increase the contrast ratio to obtain a picture quality optimized for the AOS game screen Cinema Obtain the brightness and sharpness of TVs suitable for enjoying video and DVD content In AV mode When the external input is connected through HDMI DP and PC AV Mode is set to AV Pictur...

Страница 26: ...screen may have malfunction Black Equalizer Adjust the brightness of the dark areas As the value gets closer to 1 the darker areas of the screen become brighter making it easier to find enemies when playing a game To find enemies more easily during a game use a lowervalue As the value gets closer to 20 the darker areas of the screen become darker and the contrast increases This menu is not availab...

Страница 27: ...displayed In AV mode 4 3 Display the picture with an aspect ratio of 4 3 Suitable forvideos and standard broadcasts 16 9 Display the picture with an aspect ratio of 16 9 Screen Fit Display the picture with the original aspect ratio without cutting off 17 4 3 Use a 4 3 aspect ratio on a 17 inch screen Pictures with a different aspect ratio will not be displayed 19 4 3 Use a 4 3 aspect ratio on a 19...

Страница 28: ...bility of the RTS screen and minimap RPG This mode is optimized for 3D graphics and instant messaging on the RPG game screen AOS Increase the contrast ratio to obtain a picture quality optimized for the AOS game screen Cinema Obtain the brightness and sharpness of TVs suitable for enjoying video and DVD content In AV mode When the external input is connected through HDMI DP and PC AV Mode is set t...

Страница 29: ...ot available when Eye Saver Mode is enabled This menu is not available when Picture Mode is set to Cinema mode Red Adjust the red saturation level Values closer to 100 mean greater intensity for the color Green Adjust the green saturation level Values closer to 100 mean greater intensity for the color Blue Adjust the blue saturation level Values closer to 100 mean greater intensity for the color C...

Страница 30: ...not be compatible with some source devices The HDMI Black Level feature is only activated at a certain AV resolution such as 720P 60Hz and 1080P 60Hz Eye Saver Mode Set to an optimum picture quality suitable for eye relaxation TÜV Rheinland Low Blue Light Content is a certification for products which meet requirements for lower blue light levels When Eye Saver Mode is On the blue light that wavele...

Страница 31: ...own Specifications are subject to change without notice to improve quality Language Set the menu language A change to the language setting will only be applied to the onscreen menu display It will not be applied to other functions on your PC Display Time Set the on screen display OSD menu to automatically disappear if the menu is not used for a specified period of time Display Time can be used to ...

Страница 32: ...ntrolling the JOG button LEFT RIGHT Eco Saving Plus Reduce energy consumption compared to consumption at the maximum brightness level This menu is not available when Eye Saver Mode is enabled Off Deactivate the Eco Saving Plus function Auto The power consumption will automatically be reduced by about 10 over the current setting The reduction of power consumption depends on the customer screen brig...

Страница 33: ... monitor is in HDMI1 HDMI2 DisplayPort mode and the screen says Check Signal Cable or power saving mode activates press the JOG button to display the function button screen and then select the icon You can select PC or AV DisplayPort Ver Select your Displayport Incorrect settings may cause the screen to go blank If this occurs check the device specifications If the monitor when set to HDMI1 HDMI2 ...

Страница 34: ...igure the settings to enable or disable the power LED located at the lower part of the product Working The power LED is on when the product is turned on Stand by The power LED is on when the product is turned off Reset All Return all the settings for the product to the default factory settings Information View the current input source frequency and resolution ...

Страница 35: ...r the installation The Easy Setting Box icon may not appear depending on the computer system and the product specifications If the shortcut icon does not appear press the F5 key Restrictions and Problems with the Installation The Easy Setting Box installation may be affected by the Graphics Card Motherboard and the Networking Environment System Requirements OS Hardware Windows 7 32Bit 64Bit Window...

Страница 36: ...esolution may vary depending on the computer system settings and cables Check the following Installation issue PC mode The screen keeps switching on and off Check the cable connection between the product and PC and ensure the connectors are locked Blank spaces are found on all four sides of the screen when an HDMI or HDMI DVI cable is connected to the product and PC The blank spaces found on the s...

Страница 37: ...istorted Change the Color settings White does not really look white Change the Color settings There is no image on the screen and the power LED blinks every 0 5 to1 second The product is operating in power saving mode Press any key on the keyboard or move the mouse to return to normal operating mode Text is blurry If using a Windows OS e g Windows 7 Windows 8 Windows 8 1 orWindows 10 Go to Control...

Страница 38: ...ngs How can I change the resolution Windows 7 Go to Control Panel Appearance and Personalization Display Adjust Resolution and adjust the resolution Windows 8 Windows 8 1 Go to Settings Control Panel Appearance and Personalization Display Adjust Resolution and adjust the resolution Windows 10 Go to Settings System Display Advanced display settings and adjust the resolution How do I set power savin...

Страница 39: ...40 C Humidity 10 80 non condensing Storage Temperature 4 F 113 F 20 C 45 C Humidity 5 95 non condensing Plug and Play This monitor can be installed and used with any Plug and Play compatible systems Two way data exchange between the monitor and PC system optimizes the monitor settings Monitor installation takes place automatically However you can customize the installation settings if desired Pane...

Страница 40: ...DisplayPort Maximum resolution 2560 x 1440 60 Hz HDMI1 2560 x 1440 144 Hz HDMI2 2560 x 1440 144 Hz DisplayPort If a signal that belongs to the following standard signal modes is transmitted from your PC the screen will automatically be adjusted If the signal transmitted from the PC does not belong to the standard signal modes the screen may be blank even though the power LED turns on In such a cas...

Страница 41: ... 37 879 60 317 40 000 VESA DMT 800 x 600 48 077 72 188 50 000 VESA DMT 800 x 600 46 875 75 000 49 500 VESA DMT 1024 x 768 48 363 60 004 65 000 VESA DMT 1024 x 768 56 476 70 069 75 000 VESA DMT 1024 x 768 60 023 75 029 78 750 VESA DMT 1152 x 864 67 500 75 000 108 000 VESA DMT 1280 x 720 45 000 60 000 74 250 VESA DMT 1280 x 800 49 702 59 810 83 500 VESA DMT 1280 x1024 63 981 60 020 108 000 VESA DMT ...

Страница 42: ...800 x 600 46 875 75 000 49 500 VESA DMT 1024 x 768 48 363 60 004 65 000 VESA DMT 1024 x 768 56 476 70 069 75 000 VESA DMT 1024 x 768 60 023 75 029 78 750 VESA DMT 1152 x 864 67 500 75 000 108 000 VESA DMT 1280 x 720 45 000 60 000 74 250 VESA DMT 1280 x 800 49 702 59 810 83 500 VESA DMT 1280 x1024 63 981 60 020 108 000 VESA DMT 1280 x1024 79 976 75 025 135 000 VESA DMT 1440 x 900 55 935 59 887 106 ...

Страница 43: ...VESA DMT 800 x 600 46 875 75 000 49 500 VESA DMT 1024 x 768 48 363 60 004 65 000 VESA DMT 1024 x 768 56 476 70 069 75 000 VESA DMT 1024 x 768 60 023 75 029 78 750 VESA DMT 1152 x 864 67 500 75 000 108 000 VESA DMT 1280 x 720 45 000 60 000 74 250 VESA DMT 1280 x 800 49 702 59 810 83 500 VESA DMT 1280 x1024 63 981 60 020 108 000 VESA DMT 1280 x1024 79 976 75 025 135 000 VESA DMT 1440 x 900 55 935 59...

Страница 44: ... 37 879 60 317 40 000 VESA DMT 800 x 600 48 077 72 188 50 000 VESA DMT 800 x 600 46 875 75 000 49 500 VESA DMT 1024 x 768 48 363 60 004 65 000 VESA DMT 1024 x 768 56 476 70 069 75 000 VESA DMT 1024 x 768 60 023 75 029 78 750 VESA DMT 1152 x 864 67 500 75 000 108 000 VESA DMT 1280 x 720 45 000 60 000 74 250 VESA DMT 1280 x 800 49 702 59 810 83 500 VESA DMT 1280 x1024 63 981 60 020 108 000 VESA DMT ...

Страница 45: ...800 x 600 46 875 75 000 49 500 VESA DMT 1024 x 768 48 363 60 004 65 000 VESA DMT 1024 x 768 56 476 70 069 75 000 VESA DMT 1024 x 768 60 023 75 029 78 750 VESA DMT 1152 x 864 67 500 75 000 108 000 VESA DMT 1280 x 720 45 000 60 000 74 250 VESA DMT 1280 x 800 49 702 59 810 83 500 VESA DMT 1280 x1024 63 981 60 020 108 000 VESA DMT 1280 x1024 79 976 75 025 135 000 VESA DMT 1440 x 900 55 935 59 887 106 ...

Страница 46: ...VESA DMT 800 x 600 46 875 75 000 49 500 VESA DMT 1024 x 768 48 363 60 004 65 000 VESA DMT 1024 x 768 56 476 70 069 75 000 VESA DMT 1024 x 768 60 023 75 029 78 750 VESA DMT 1152 x 864 67 500 75 000 108 000 VESA DMT 1280 x 720 45 000 60 000 74 250 VESA DMT 1280 x 800 49 702 59 810 83 500 VESA DMT 1280 x1024 63 981 60 020 108 000 VESA DMT 1280 x1024 79 976 75 025 135 000 VESA DMT 1440 x 900 55 935 59...

Страница 47: ...e same picture dozens of times per second allows you to view natural pictures The repeat frequency is called vertical frequency or refresh rate and is indicated in Hz This product can be set to only one resolution for each screen size to obtain the optimum picture quality due to the nature of the panel Using a resolution other than the specified resolution may degrade the picture quality To avoid ...

Страница 48: ...m If customer requests software installation and setup for the product If a service technician removes cleans dusts or foreign materials inside of the product If customer requests an installation additionally after purchasing a product through home shopping or online A Product damage caused by customer s fault Product damage caused by customer s mishandling orwrong repair If a product damage is ca...

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