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Troubleshooting

5-1

5

Troubleshooting

5-1

Monitor Self-Diagnosis

 

You can check if the product is working properly using the Self-Diagnosis function.

If a blank screen is displayed and the Power LED blinks even if the product and the PC are properly connected, perform 
the self-diagnosis function according to the procedures below.

 

1.

Turn the product and the PC off.

2.

Separate the signal cable from the product .

3.

Turn the product on. 

4.

If the product is working properly, the <Check Signal Cable> message appears.
In this case, if a blank screen is displayed again, make sure that there is no problem with the PC and the connection. The 
product is working properly.

Содержание BX2030N

Страница 1: ...30NW B2030 B2030N BX2030N B2230 B2230N B2230W B2330 BX2330 B2430L Monitor User Manual The color and the appearance may differ depending on the product and the specifications are subject to change with...

Страница 2: ...Signal Mode Table 3 5 Standard Signal Mode Table 3 6 Standard Signal Mode Table 3 7 Standard Signal Mode Table 3 8 Standard Signal Mode Table 3 9 Standard Signal Mode Table 3 10 Standard Signal Mode T...

Страница 3: ...Power Saving Function 6 14 Specifications 6 15 Power Saving Function 6 16 Specifications 6 17 Power Saving Function 6 18 Specifications 6 19 Power Saving Function 6 20 Specifications 6 21 Power Saving...

Страница 4: ...may not be partially or in whole reproduced distributed or used in any form without the written permission of Samsung Electronics Co Ltd The SAMSUNG logo and SyncMaster are the registered trademarks o...

Страница 5: ...tely 1 ppm parts per million pixels The number of sub pixels by panel type The number of Sub Pixels Max Horizontal Resolution x Max Vertical Resolution x 3 Example If the maximum resolution is 1600 x...

Страница 6: ...ay result in electric shock or fire Avoid connecting multiple electric appli ances to a single wall outlet Otherwise it may result in fire due to overheating of the wall outlet Avoid plugging in or un...

Страница 7: ...es on the product and installing the product near a heater Otherwise it may result in fire Ask an installation engineer or relevant company to install the product onto the wall Otherwise it may result...

Страница 8: ...ke sure that the front of the product does not protrude out of the console or shelf Otherwise this may cause the product to fall off and result in a malfunction or injury Make sure to use a cabinet or...

Страница 9: ...ns ing cloth Use the cleansing cloth with a small amount of water However if the cloth is contaminated by alien substances it may result in scratches to the exterior therefore shake off any alien subs...

Страница 10: ...ting metal objects such as a chopsticks coins or hairpins or inflamma ble objects into the product the vents ports etc If water or an alien substance enters the product turn the power off unplug the p...

Страница 11: ...r hand or finger is caught you may be injured If the product is tilted excessively the product may fall and this may result in injury Avoid placing a heavy object over the prod uct Otherwise it may re...

Страница 12: ...following contents have been included Store the packaging box in case you need to move the Product at a later stage Monitor CONTENTS Installation Manual Product Warranty Not available in all location...

Страница 13: ...heck if the Stand Connector is firmly connected Turn the connecting screw at the bottom of the stand fully so that it is completely fixed Place a soft cloth over the table to protect the product and p...

Страница 14: ...2 2 Installing the Product Caution Avoid lifting the product holding only the stand...

Страница 15: ...and place the product onto the cloth so that the front of the product faces downwards Hold the main body of the product with your hand as shown by the figure Pull the stand in the direction of the ar...

Страница 16: ...compatible with the standard VESA specifications the length of the screw may differ depending on the corresponding specifications Do not use screws that are incompatible with the standard VESA specif...

Страница 17: ...Sub port of the PC with the D Sub cable When the graphics card provides DVI Digital output Connect the DVI IN port of the product to the DVI port of the PC with the DVI cable Applicable to the digita...

Страница 18: ...2 5 Installing the Product When both the DVI Digital and D Sub Analog cables are connected you can select the input signal Analog Digital by pressing the button...

Страница 19: ...o the User Manual supplied with the locking device You have to purchase an additional locking device The location of the Kensington Lock may be different depending on its model Locking the product 1 I...

Страница 20: ...message appears up to 3 times if the resolution has not been set to the optimal resolution To set the resolution to the optimal resolution When the PC is turned off connect the product and the PC and...

Страница 21: ...ion on the screen is called the horizontal cycle and the reciprocal of the horizontal cycle is called the horizontal frequency The horizontal frequency is represented in kHz Vertical Frequency A panel...

Страница 22: ...called the horizontal frequency The horizontal frequency is represented in kHz Vertical Frequency A panel must display the same picture on the screen tens of times every second so that humans can see...

Страница 23: ...ion on the screen is called the horizontal cycle and the reciprocal of the horizontal cycle is called the horizontal frequency The horizontal frequency is represented in kHz Vertical Frequency A panel...

Страница 24: ...tion on the screen is called the horizontal cycle and the reciprocal of the horizontal cycle is called the horizontal frequency The horizontal frequency is represented in kHz Vertical Frequency A pane...

Страница 25: ...called the horizontal frequency The horizontal frequency is represented in kHz Vertical Frequency A panel must display the same picture on the screen tens of times every second so that humans can see...

Страница 26: ...alled the horizontal frequency The horizontal frequency is represented in kHz Vertical Frequency A panel must display the same picture on the screen tens of times every second so that humans can see t...

Страница 27: ...tal frequency The horizontal frequency is represented in kHz Vertical Frequency A panel must display the same picture on the screen tens of times every second so that humans can see the picture This f...

Страница 28: ...resolution is not set for the panel size It is recommended setting the resolution to the optimal resolution of the product If the signal from the PC is one of the following standard signal modes the s...

Страница 29: ...175 IBM 720 x 400 31 469 70 087 28 322 MAC 640 x 480 35 000 66 667 30 240 MAC 832 x 624 49 726 74 551 57 284 MAC 1152 x 870 68 681 75 062 100 000 VESA 640 x 480 31 469 59 940 25 175 VESA 640 x 480 37...

Страница 30: ...l resolution is not set for the panel size It is recommended setting the resolution to the optimal resolution of the product If the signal from the PC is one of the following standard signal modes the...

Страница 31: ...ESA 640 x 480 31 469 59 940 25 175 MAC 640 x 480 35 000 66 667 30 240 VESA 640 x 480 37 861 72 809 31 500 VESA 640 x 480 37 500 75 000 31 500 VESA 800 x 600 35 156 56 250 36 000 VESA 800 x 600 37 879...

Страница 32: ...l resolution is not set for the panel size It is recommended setting the resolution to the optimal resolution of the product If the signal from the PC is one of the following standard signal modes the...

Страница 33: ...AC 640 x 480 35 000 66 667 30 240 MAC 832 x 624 49 726 74 551 57 284 MAC 1152 x 870 68 681 75 062 100 000 VESA 640 x 480 31 469 59 940 25 175 VESA 640 x 480 37 861 72 809 31 500 VESA 640 x 480 37 500...

Страница 34: ...l resolution is not set for the panel size It is recommended setting the resolution to the optimal resolution of the product If the signal from the PC is one of the following standard signal modes the...

Страница 35: ...VESA 640 x 480 31 469 59 940 25 175 MAC 640 x 480 35 000 66 667 30 240 VESA 640 x 480 37 861 72 809 31 500 VESA 640 x 480 37 500 75 000 31 500 VESA 800 x 600 35 156 56 250 36 000 VESA 800 x 600 37 87...

Страница 36: ...l resolution is not set for the panel size It is recommended setting the resolution to the optimal resolution of the product If the signal from the PC is one of the following standard signal modes the...

Страница 37: ...VESA 640 x 480 31 469 59 940 25 175 MAC 640 x 480 35 000 66 667 30 240 VESA 640 x 480 37 861 72 809 31 500 VESA 640 x 480 37 500 75 000 31 500 VESA 800 x 600 35 156 56 250 36 000 VESA 800 x 600 37 87...

Страница 38: ...l resolution is not set for the panel size It is recommended setting the resolution to the optimal resolution of the product If the signal from the PC is one of the following standard signal modes the...

Страница 39: ...AC 640 x 480 35 000 66 667 30 240 MAC 832 x 624 49 726 74 551 57 284 MAC 1152 x 870 68 681 75 062 100 000 VESA 640 x 480 31 469 59 940 25 175 VESA 640 x 480 37 861 72 809 31 500 VESA 640 x 480 37 500...

Страница 40: ...l resolution is not set for the panel size It is recommended setting the resolution to the optimal resolution of the product If the signal from the PC is one of the following standard signal modes the...

Страница 41: ...VESA 640 x 480 31 469 59 940 25 175 MAC 640 x 480 35 000 66 667 30 240 VESA 640 x 480 37 861 72 809 31 500 VESA 640 x 480 37 500 75 000 31 500 VESA 800 x 600 35 156 56 250 36 000 VESA 800 x 600 37 87...

Страница 42: ...ww samsung com and download the driver Related Windows 7 driver can be downloaded from Samsung Electronics website 1 Insert the driver installation CD ROM into the CD ROM drive 2 Click on Windows Driv...

Страница 43: ...function is activated Off If you press and hold the MENU button down for 5 seconds again the OSD Adjustment Lock function is disabled Even if the OSD Adjustment Lock function is activated users can a...

Страница 44: ...ted menu item In the Customized Key menu you can also use this button to sequently switch between functions in the Customized key menu as desired AUTO Press AUTO button to adjust the screen settings a...

Страница 45: ...ESCRIPTION Brightness Controls the screen brightness This menu is unavailable when MagicBright is set to Dynamic Contrast mode This menu is unavailable when MagicEco is set Contrast Controls the contr...

Страница 46: ...ced overall This menu is unavailable when Angle or MagicEco is set Angle This feature allows you to see optimal screen quality according to your viewing position When viewing the screen at an angle fr...

Страница 47: ...o that the screen is displayed at the center of the display panel using the H Position menu This function is only available in Analog mode Fine Removes horizontal noise lines line pattern from the scr...

Страница 48: ...your preference This menu is unavailable when MagicColor is set to Full mode or Intelligent mode This menu is unavailable when Color Effect is set Color Tone You can set the color temperature accordin...

Страница 49: ...yed in full screen regardless of the aspect ratio of the input signal A signal not in the standard mode table is not supported If the resolution is set to the optimal resolution the aspect ratio does...

Страница 50: ...ltiple monitors Off When Off is selected the MagicReturn function is turned off On When On is selected the MagicReturn function is turned on The function is available in Windows 7 only When use the ot...

Страница 51: ...the configured time is reached When On of Off Timer On Off is selected This function is available only Customized Key You can set the function of the Customized Key to one of the following MagicBright...

Страница 52: ...3 18 Using the product MENU DESCRIPTION INFORMATION Shows the frequency and resolution set on the PC For models with an Analog interface only Analog Digital is not shown in the Information...

Страница 53: ...e displayed colors on the product and matches the colors on the product with the colors of the printed pictures For more information refer to the online help of the software F1 The Natural Color is pr...

Страница 54: ...ot work properly if you do not restart the computer after the installation The MagicTune icon may not appear depending on the computer system and the product specifications If the shortcut icon does n...

Страница 55: ...hat it is highlighted 4 Click Change or Remove Programs to remove the software 5 Select Yes to start removing MagicTune 6 Wait until a message box appears informing you that the software has been remo...

Страница 56: ...t the computer after the installation The MultiScreen icon may not appear depending on the computer system and the product specifications If the shortcut icon does not appear press the F5 key Restrict...

Страница 57: ...d the PC are properly connected perform the self diagnosis function according to the procedures below 1 Turn the product and the PC off 2 Separate the signal cable from the product 3 Turn the product...

Страница 58: ...rn is On and Magictune is running In this case characters on the Magictune OSD may appear corrupted To run the Magictune the MagicReturn must be set to Off Please restart your PC set the MagicReturn t...

Страница 59: ...gure the color again in accordance with the new graph ics card driver When I connect the monitor the Unknown monitor Plug Play VESA DDC monitor found message is displayed Did you install the device dr...

Страница 60: ...anel Personalization Display Adjust resolution For more information refer to the User Manual of the com puter or the graphics card How can I use the power saving function Windows XP Configure it by se...

Страница 61: ...nc Composite SOG TTL level V high 2 0V V low 0 8V Maximum Pixel Clock 90MHz Analog Power Supply This product supports 100 240 V Since the standard voltage may differ from country to country please che...

Страница 62: ...wer saving mode When the product is in power saving mode the power is not turned off and you can turn the screen on again by pressing any key or clicking the mouse However the power saving function on...

Страница 63: ...SOG TTL level V high 2 0V V low 0 8V Maximum Pixel Clock 136 75MHz Analog Power Supply This product supports 100 240 V Since the standard voltage may differ from country to country please check the l...

Страница 64: ...wer saving mode When the product is in power saving mode the power is not turned off and you can turn the screen on again by pressing any key or clicking the mouse However the power saving function on...

Страница 65: ...SOG TTL level V high 2 0V V low 0 8V Maximum Pixel Clock 89MHz Analog Power Supply This product supports 100 240 V Since the standard voltage may differ from country to country please check the label...

Страница 66: ...wer saving mode When the product is in power saving mode the power is not turned off and you can turn the screen on again by pressing any key or clicking the mouse However the power saving function on...

Страница 67: ...SOG TTL level V high 2 0V V low 0 8V Maximum Pixel Clock 89MHz Analog Power Supply This product supports 100 240 V Since the standard voltage may differ from country to country please check the label...

Страница 68: ...wer saving mode When the product is in power saving mode the power is not turned off and you can turn the screen on again by pressing any key or clicking the mouse However the power saving function on...

Страница 69: ...ite SOG TTL level V high 2 0V V low 0 8V Maximum Pixel Clock 137MHz Analog Power Supply This product supports 100 240 V Since the standard voltage may differ from country to country please check the l...

Страница 70: ...ower saving mode When the product is in power saving mode the power is not turned off and you can turn the screen on again by pressing any key or clicking the mouse However the power saving function o...

Страница 71: ...mposite SOG TTL level V high 2 0V V low 0 8V Maximum Pixel Clock 150MHz Analog Digital Power Supply This product supports 100 240 V Since the standard voltage may differ from country to country please...

Страница 72: ...er saving mode When the product is in power saving mode the power is not turned off and you can turn the screen on again by pressing any key or clicking the mouse However the power saving function onl...

Страница 73: ...osite SOG TTL level V high 2 0V V low 0 8V Maximum Pixel Clock 150MHz Analog Power Supply This product supports 100 240 V Since the standard voltage may differ from country to country please check the...

Страница 74: ...ower saving mode When the product is in power saving mode the power is not turned off and you can turn the screen on again by pressing any key or clicking the mouse However the power saving function o...

Страница 75: ...osite SOG TTL level V high 2 0V V low 0 8V Maximum Pixel Clock 108MHz Analog Power Supply This product supports 100 240 V Since the standard voltage may differ from country to country please check the...

Страница 76: ...ower saving mode When the product is in power saving mode the power is not turned off and you can turn the screen on again by pressing any key or clicking the mouse However the power saving function o...

Страница 77: ...Composite SOG TTL level V high 2 0V V low 0 8V Maximum Pixel Clock 162MHz Analog Digital Power Supply This product supports 100 240 V Since the standard voltage may differ from country to country plea...

Страница 78: ...er saving mode When the product is in power saving mode the power is not turned off and you can turn the screen on again by pressing any key or clicking the mouse However the power saving function onl...

Страница 79: ...posite SOG TTL level V high 2 0V V low 0 8V Maximum Pixel Clock 162MHz Analog Power Supply This product supports 100 240 V Since the standard voltage may differ from country to country please check th...

Страница 80: ...ower saving mode When the product is in power saving mode the power is not turned off and you can turn the screen on again by pressing any key or clicking the mouse However the power saving function o...

Страница 81: ...posite SOG TTL level V high 2 0V V low 0 8V Maximum Pixel Clock 146MHz Analog Digital Power Supply This product supports 100 240 V Since the standard voltage may differ from country to country please...

Страница 82: ...er saving mode When the product is in power saving mode the power is not turned off and you can turn the screen on again by pressing any key or clicking the mouse However the power saving function onl...

Страница 83: ...mposite SOG TTL level V high 2 0V V low 0 8V Maximum Pixel Clock 164MHz Analog Digital Power Supply This product supports 100 240 V Since the standard voltage may differ from country to country please...

Страница 84: ...er saving mode When the product is in power saving mode the power is not turned off and you can turn the screen on again by pressing any key or clicking the mouse However the power saving function onl...

Страница 85: ...mposite SOG TTL level V high 2 0V V low 0 8V Maximum Pixel Clock 148 5MHz Analog Digital Power Supply This product supports 100 240 V Since the standard voltage may differ from country to country plea...

Страница 86: ...er saving mode When the product is in power saving mode the power is not turned off and you can turn the screen on again by pressing any key or clicking the mouse However the power saving function onl...

Страница 87: ...Composite SOG TTL level V high 2 0V V low 0 8V Maximum Pixel Clock 164MHz Analog Digital Power Supply This product supports 100 240 V Since the standard voltage may differ from country to country plea...

Страница 88: ...er saving mode When the product is in power saving mode the power is not turned off and you can turn the screen on again by pressing any key or clicking the mouse However the power saving function onl...

Страница 89: ...ECUADOR 1 800 10 7267 http www samsung com EL SALVADOR 800 6225 http www samsung com GUATEMALA 1 800 299 0013 http www samsung com HONDURAS 800 27919267 http www samsung com JAMAICA 1 800 234 7267 htt...

Страница 90: ...m RUMANIA 08010 SAMSUNG 72678 doar din re eaua Romtelecom tarif local 021 206 01 10 din orice re ea tarif normal http www samsung com SERBIA 0700 Samsung 0700 726 7864 http www samsung com SLOVAKIA 08...

Страница 91: ...ttp www samsung com JAPAN 0120 327 527 http www samsung com MALAYSIA 1800 88 9999 http www samsung com PHILIPPINES 1 800 10 SAMSUNG 726 7864 1 800 3 SAMSUNG 726 7864 1 800 8 SAMSUNG 726 7864 02 580577...

Страница 92: ...AFRICA NIGERIA 0800 SAMSUNG 726 7864 http www samsung com SOUTH AFRICA 0860 SAMSUNG 726 7864 http www samsung com 6 29 More Information...

Страница 93: ...t possible harm to the environment or human health from uncontrolled waste disposal please sepa rate these items from other types of waste and recycle them responsibly to promote the sustainable reuse...

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