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Chapter 3.

Using the computer

Diagnosing the Computer Status and Troubleshooting

The Support Center program, which is Samsung’s computer’s

troubleshooting guide, supports diagnosing the system and has a

FAQ for frequently occurring problem(s).

Support Center may not be provided or may be a different

version depending on the model.

Right-click over the

Start screen

Click

Support Center

in the

All Apps

menu item.

Support Center is activated and starts diagnosing your

computer.
After the diagnosing process is finished, the System Status

menu displays a list of the current problems to be solved as

shown.

FAQ for

computer’s

major problems

Diagnosing

Computer and

Troubleshooting

Searching for

computer’s problems

You can solve a problem by clicking the Troubleshoot button

for the problem.

Содержание ATIV Tab 7

Страница 1: ...User Guide ...

Страница 2: ...mmunication for corresponding models only 65 Using the Keyboard Dock Optional 71 Using the TPM Security Device Optional 80 Using the Multimedia App Optional 84 Using the S Note app S Note Optional 88 Samsung Software Update 89 Diagnosing the Computer Status and Troubleshooting Chapter 4 Settings and Upgrade 91 BIOS Setup 93 Setting a Boot Password 96 Changing the Boot Priority 97 Battery Chapter 5...

Страница 3: ...Before You Start 3 Safety Precautions 6 Proper Posture During Computer Use 21 Overview 24 Turning the Computer On and Off 30 Chapter 1 Getting Started ...

Страница 4: ...e of the product This guide decribes procedures for using both the mouse and the S Pen In this manual click means one press with the S Pen The User Guide describes information on the basis of the touch screen This manual has been written for the Windows 8 operating system The descriptions and figures may differ depending on the installed operating system The User guide supplied with this computer ...

Страница 5: ...al may be reproduced or transmitted in any form or by any means electronic or mechanical without the consent of Samsung Electronics Co Ltd The information in this document is subject to change without notice due to improving the performance of the product Samsung Electronics shall not be liable for any data loss Please take care to avoid losing any important data and backup your data to prevent an...

Страница 6: ...D SSD of the manufacturer is calculated assuming that 1KB 1 000 Bytes However the operating system Windows calculates the storage device capacity assuming that 1KB 1 024 Bytes and therefore the capacity representation of the HDD in Windows is smaller than the actual capacity due to the difference in capacity calculation E g For a 80GB HDD Windows represents the capacity as 74 5GB 80x1 000x1 000x1 ...

Страница 7: ... time This increases the risk that a malfunction or damage to the product will occur Be careful that people are not exposed to the computer s ventilator adapter etc as they generate heat over a long period of time when your PC is powered on Exposing a part of your body close to the heat from the vent or AC adapter for long periods of time may cause a burn Avoid blocking the vent at the bottom or s...

Страница 8: ... bend the power cord excessively or do not place a heavy object over the power cord It is especially important to keep the power cord out of reach of infants and pets If the cord is damaged it may cause electric shock or fire Power Related The power plug and wall outlet figures may differ depending on the country specifications and the product model Do not touch the main plug or power cord with we...

Страница 9: ...re AC Adapter Usage Precautions Connect the power cord to the AC adapter firmly Otherwise there is a danger of fire due to an incomplete contact Use only the AC adapter supplied with the product Using another adapter may cause the screen to flicker Do not place heavy objects on top of or step onto the power cord or AC adapter to avoid damaging the power cord or AC adapter If the cord is damaged th...

Страница 10: ...utions Do not use the computer in a badly ventilated location such as on bedding on a pillow or cushion etc and do not use it in a location such as a room with floor heating as it may cause the computer to overheat Take care that the computer vents on the side or the bottom are not blocked especially in these environments If the vents are blocked the computer may overheat and it may cause a comput...

Страница 11: ...t the product or battery or put the product or battery into a fire Do not put or use the product or battery in a hot location such as a sauna inside a vehicle exposed to the heat and so on There is a danger of an explosion or fire Take care not to allow metal objects such as a key or clip to touch the battery terminal metal parts If a metal object touches the battery terminals it may cause excessi...

Страница 12: ...If your notebook is an external removable battery type remove the external battery There is a danger of electric shock or damage to the product Do not connect a phone line connected to a digital phone to the modem There is a danger of a electric shock fire or damage to the product Donotplaceanycontainerfilledwithwateror chemicalsoverornearthecomputer If water or chemicals enter the computer this m...

Страница 13: ...lectric shock When removing the RTC Real Time Clock battery keep it out of the reach of children as they could touch and or swallow it There is a danger of choking If a child has swallowed it contact a doctor immediately Avoid direct sunlight when the computer is in an air tight location such as inside a vehicle There is a danger of a fire hazard The computer may overheat and also present opportun...

Страница 14: ...her items such as the adapter mouse books etc take care not to press anything against the notebook computer If a heavy object is pressed against the notebook computer a white spot or stain may appear on the LCD Therefore take care not to apply any pressure to the notebook In this case place the notebook computer in a separate compartment away from other objects Before upgrading the computer be sur...

Страница 15: ...osal method may differ depending on your country and region Dispose of the used battery in an appropriate way Do not throw or disassemble the battery and do not put it into water This may cause an injury fire or explosion Use only a battery authorized by Samsung Electronics Failure to do so may cause an explosion Avoid contact with metal objects such as car keys or clips when keeping or carrying a...

Страница 16: ...he computer temperature increases there is a danger of burning yourself Connect only permitted devices to the connectors or ports of the computer Failure to do so may cause electric shock and fire Close the LCD panel only after checking if the notebook computer is turned off The temperature may rise and cause overheating and deformation of the product Do not press the Eject Button while the CD ROM...

Страница 17: ... emergency disk eject method only when the Optical Disk Drive has stopped There is a danger of injury Do not place your face close to the Optical Disk Drive tray when it is operating There is a danger of injury due to an abrupt ejection Check CDs for cracks and damage prior to use It may damage the disc and cause problems with the device and injury to the user Do not leave the product in a locatio...

Страница 18: ...ger of an accident Be sure to use an authorized Samsung Electronics service center To connect a device that is not manufactured or authorized by Samsung Electronics inquire at your service center before connecting the device There is a danger of damaging the product Security and Movement Related When moving the product turn the power off and separate all connected cables first The product might be...

Страница 19: ...lf The data may be lost when an external impact is applied to the disk while disassembling or assembling the computer The data may be lost when the computer is turned off or reset by a power failure while the storage device is operating The data may be lost and irrecoverable due to a computer virus infection The data may be lost if the power is turned off while running a program Sudden impact or m...

Страница 20: ... power outlet If the plug pins are not inserted into the center of the holes the plug pins are only inserted up to half their length In this case reconnect the power plug You have to insert the power plug into the outlet when the power indicator LED of the power outlet is lit green If the power is connected properly the power indicator LED remains green Otherwise the power indicator LED is turned ...

Страница 21: ...port of the computer Auto Adapter In flight Cigar Socket Cigar Plug DC Plug When Using the Airplane Charging Coverter Depending on the airplane you have to use the auto adapter and charging converter Connect the airplane charging converter optional to the auto adapter optional and then insert the airplane power input jack into the power outlet Charging Converter 1 Connect this end to the auto adap...

Страница 22: ...er Posture Adjust the heights of desks and chairs appropriate to your height The heights are to be adjusted so that your arm forms a right angle when you place your hand over the keyboard while sitting down on a chair Adjust the height of chair so that your heel is comfortably placed on the floor Do not use the computer while you are lying down but only while you are sitting down Do not use the co...

Страница 23: ...n them before using the computer When entering contents printed on a paper into the computer use a static paper holder so that the height of the paper is almost equal to that of the monitor Hand Position Keep your arm at a right angle as shown by the figure Keep the line from your elbow to your hand straight Do not place your palm over the keyboard while typing Do not hold the mouse with excessive...

Страница 24: ...n Please check the equalizer default setting before first usage To prevent possible hearing damage do not listen at high volume levels for long periods Use Time Break Time Take a break for 10 minutes or more after a 50 minute period when working for more than one hour Illumination Do not use the computer in dark locations The illumination level for computer use must be as bright so for reading a b...

Страница 25: ...fore please take care that you do not cover the sensor when you use the computer 2 Camera operating indicator Optional This indicates the camera operating status 3 Camera Optional Using this camera you can take still pictures and record video You can take a picture or make a movie using the Charms Start Camera 4 Speaker A device used to generate sound 5 Touch Screen This is a touch screen that sho...

Страница 26: ... Getting Started Overview Right View 2 1 1 S Pen for corresponding models only A pen used to enter information on the touch screen 2 S Pen Slot for corresponding models only You can keep the S Pen in the S Pen slot ...

Страница 27: ...view Left View 1 2 1 Volume Control Button Controls the volume 2 Micro HDMI Port Optional This is the port for a micro HDMI You can enjoy digital video and audio by connecting the computer to a TV You can connect a VGA adapter optional ...

Страница 28: ...reen rotation so that the screen does not automatically rotate according to the orientation function of the product 6 USB Port This port is to connect a USB device Blue USB 3 0 Port Black USB 2 0 Port For Windows XP the USB 3 0 feature may be restricted 7 Fan Vents The internal heat of the computer is emitted through these holes If the vents are blocked the computer may overheat Avoid blocking the...

Страница 29: ...28 Chapter 1 Getting Started Bottom View 1 2 1 DC Jack A jack to connect the AC adapter that supplies power to the computer 2 Dock Connector Optional A connector to the keyboard dock optional Overview ...

Страница 30: ...Charms Start Camera 2 NFC Antenna for corresponding models only Provides NFC features for near field communication for various application services If you replace the bottom of the product the model name serial number and some logos etched into the bottom of the product will no longer be there For more information please ask for assistance from the service center Overview ...

Страница 31: ...tion When you turn the computer on for the first time the Windows activation screen appears Follow the activation procedures according to the instructions on the screen to use the computer Adjusting the screen brightness When the computer runs on battery power the LCD brightness is automatically set to low 1 Slightly drag from the right edge of the screen toward the center to display the Charms me...

Страница 32: ...ccording to the procedures for the purchased operating system Save all your data before clicking on Shut down 1 Slightly drag from the right edge of the screen toward the center to display the Charms menu 2 Click Settings áᔪ Ŗᮁ ᰆ ᖅᱶ Power Shut down If you want to power off your computer when you are logged out unlock the screen and click Power Shut down Turning the Computer On and Off ...

Страница 33: ...Chapter 2 Using Windows 8 What is Microsoft Windows 8 33 Screen At a Glance 34 Using the Charms 36 Using Apps 38 Windows Hot Key Function 42 ...

Страница 34: ...It may also be modified without prior notice Displaying Help Move the pointer on the screen to the top or bottom right edge of the screen to view the Charm menu Alternatively slightly drag the right edge inward with your finger to view the Charm menu Select Charm menu Settings áᔪ Ŗᮁ ᰆ ᖅᱶ Help If you are connected to the internet you can access the most recent online Help Searching for Help Get Sta...

Страница 35: ...t screen of Windows 8 2 App Refers to the apps that are currently installed 3 Displaying the Charms The Charms is hidden at the right of the screen Place your mouse pointer at the edge of the top or bottom right of the screen to display the Charms Alternatively slightly drag the right edge inward with your finger to view the Charm menu 4 User Account This refers to the currently used user account ...

Страница 36: ...e of the top or bottom right of the screen to display the Charms Alternatively slightly drag the right edge inward with your finger to view the Charm menu 3 Charms This refers to the menu that allows you to use functions such as Search Share Start Device and Settings 4 Switching to the Start Screen Click the corner of the bottom left of the screen to switch to the Start screen Displaying Documents...

Страница 37: ...d start Search You can also search within an App or on the Web Search Share Start Device Settings You can use this menu to transfer a picture or file to another user You can easily share pictures or files with other users simply by associating multiple Apps with the Share charm Search Share Start Device Settings You can move to the Start screen Search Share Start Device Settings As this allows you...

Страница 38: ...o a wireless network Select a wireless network to connect to Adjusting the Volume You can adjust the volume or mute the sound 한 Screen You can adjust the screen brightness Notice You can set the interval at which an App sends notices Power You can turn off your computer or select the Power Options Keyboard You can set the Language or launch Touch keyboard Change PC settings You can change more set...

Страница 39: ...tivate it To exit the App 1 Move your mouse pointer to the top of the screen Your mouse pointer changes to a hand shape 2 Click and hold your mouse button and then drag it to the bottom of the screen The App moves downward and disappears and exits 1 2 Using Apps You can use the following function with the mouse Displaying Currently Running App s 1 Move your mouse pointer to the top left corner of ...

Страница 40: ...the Same Time 1 Select the Apps in the Start screen 2 Move your mouse pointer to the top of the screen Your mouse pointer changes to a hand shape 3 If you click and hold your mouse button and move left or right you can split the screen to display multiple Apps 4 Move the Screen Split Bar to change the screen split ratio Supported screen split ratios are 3 7 or 7 3 Ex If you run the Weather App and...

Страница 41: ...d at the bottom of your screen 2 Click Pin to start or Unpin from Start Ex When removing an App in the Start screen 1 2 Using the Windows Store If you run the App Store in the Start screen the Apps in the Windows Store are displayed However a Microsoft account is required to purchase App s in the Windows Store Continue after registering your Microsoft Account in the Charms Samsung cannot solve err...

Страница 42: ... running Windows 8 online allowing you to share file s or settings You should register a Microsoft Account to download or purchase App s from the Store 1 Run the Charms and click Settings Change PC Settings 2 Click Users Your account Switch to a Microsoft account 3 Register your account through the following relevant procedures 1 2 Using Apps ...

Страница 43: ...e Desktop Windows Key D Switches to Desktop mode Running the Charms Windows Key C Activates the Charms Locking the Screen Windows Key L Locks the screen Opening the Ease of Access Center Windows Key U Opens the Ease of Access Center configuration Opening the Second Screen Settings Windows Key P Opens the External Monitor Settings menu Function Hot Keys Function Description Opening the Advanced Man...

Страница 44: ...l 60 Mobile broadband Wireless WAN Optional 62 NFC Near Field Communication for corresponding models only 63 Using the Keyboard Dock Optional 65 Using the TPM Security Device Optional 71 Using the Multimedia App Optional 80 Using the S Note app S Note Optional 84 Samsung Software Update 88 Diagnosing the Computer Status and Troubleshooting 89 Chapter 3 Using the computer ...

Страница 45: ...he screen with this kind of object If your model provides S Pen you can use it for this feature You can additionally purchase S Pen of necessary Using the Touch Screen This function is provided by touch screen models running Windows 8 and will only work for some applications In addition note that the supported functions are dependant on the application You can use the S Pen sold separately as you ...

Страница 46: ...the currently running application Touching slightly Clicking Slightly press with your finger to select an item If you slightly touch a specific menu option application icon etc on the screen the corresponding capability is activated Touching twice Double clicking Slightly press twice with your finger to select an item Touching and dragging Moves the selected target or moves to the next page You ca...

Страница 47: ...or out of the target Touching and holding for a while Right clicking your mouse Provides the same function as right clicking your mouse button Displays the additional options which can be set for the selected target or more detailed information Touching and dragging 2 fingers up down left right Scrolling Moves up down left right Provides the same function as scrolling your mouse Using the Touch Sc...

Страница 48: ...it in the S Pen slot S Pen structure and functions Pen button Pen tip Pen tip Ring Pen tip Use this to perform the role of the left mouse button This performs the function of your finger tip when you touch the screen Pen button Use this to perform the role of the right mouse button If you press the pen button when the S Pen tip is on the screen circles appear around the pointer on the screen Touch...

Страница 49: ...s not spring out when taking it out Screen Calibration When the pointer on the screen does not precisely match the points you touch calibrate the touch screen using the Tablet PC Settings menu The calibration process for the touch screen may differ depending on the operating system and may not be available in some operating systems The following descriptions assume the Windows 8 operating system 1...

Страница 50: ...d and the Tablet PC Input Panel Entering characters may differ depending on the operating system and is not supported by some operating systems If you are using your computer for a long period of time it is recommended using the keyboard Entering characters is explained using an example with notepad Using the Tablet PC Input Panel The Tablet PC Input Panel is an onscreen keyboard provided by Windo...

Страница 51: ...uch Keyboard Touch Keyboard displays the Numeric Key Pad in the middle Handwriting Mode Input Mode Entering characters using the Touch Keyboard The Touch keyboard has the standard keyboard layout which allows you to select keys to enter characters 1 Press the Touch Keyboard icon in the Tablet PC Input Panel 2 Press the keys to enter your characters ...

Страница 52: ...he liquid solution may enter the touch screen through the bottom edge When using a liquid cleansing solution dampen a cloth in the solution and clean the screen with the cloth a cleansing solution or cloth containing abrasives may damage the touch screen Do not apply a severe impact to the touch screen or press the screen with a sharp object such as a ball point pen This may damage the touch scree...

Страница 53: ...n is not supported Since you can lose a card when moving the computer keep the card separately The figures used for the description are of a representative model Therefore the figures may differ from the real ones Using the card 1 Open the micro SD card slot cover and insert the micro SD card Micro SD Card Slot 2 The following message appears on the top right Click to open the folder and click Vie...

Страница 54: ...con in the taskbar on the Desktop 2 Right click over a card drive with the touchpad and select Format 3 Click Start to the formatting To use a card to exchange data with a digital device such as a digital camera formatting the data using the digital device is recommended When you try to use a card which is formatted in the computer in another digital device you may have to format the card again in...

Страница 55: ...B interface to display the image on a wider screen You can give better presentations by connecting the computer to a projector The VGA adapter is optional and to be be purchased 1 Open the monitor port and connect the VGA adapter Connect the VGA cable 15 pin to the connected VGA adapter and then connect the other end of the VGA cable to the D SUB port of the monitor or the TV x External Monitor TV...

Страница 56: ...ernal device Alternatively to set up dual view Open the Display Settings window in the Control Panel select Monitor 2 and select the Expand to fit to this monitor checkbox to set dual view For more detailed information refer to the Windows online help Connecting through the Micro HDMI port Optional By connecting the computer to a TV with a HDMI port you can enjoy both a high visual quality and a h...

Страница 57: ...esired monitor mode 3 ִփ ࢿـ ࢠ ѿ ء ध ִփ PC screen only The contents are only displayed on the PC monitor current device 3 ִփ ࢿـ ࢠ ѿ ء ध ִփ Duplicate The contents of the current device are displayed on the external device as well 3 ִփ ࢿـ ࢠ ѿ ء ध ִփ Extend The screen of the current device is expanded to the external device 3 ִփ ࢿـ ࢠ ѿ ء ध ִփ Second screen only The contents are displayed only on the s...

Страница 58: ...the control bar Mute Using the Sound Recorder The procedures to record sound using the Windows Recorder are described below 1 Connect a microphone to the microphone jack Or use built in microphone 2 Right click over the Volume icon on the taskbar and select Recording Device 3 Check if the microphone is set as the default recording device If this is the case it is already set as the default device ...

Страница 59: ...er connecting an earset or headset configure the settings as follows 1 On the Desktop click the Charms menu Settings áᔪ Ŗᮁ ᰆ ᖅᱶ Control Panel Hardware and Sound Sound Play tab 2 Select the Speakers Realtek High Definition Audio click Set Default and click OK Using the Microphone Optional You can optimize the microphone s performance for a single user only or for sharing with others 1 On the notifi...

Страница 60: ...ery power to save battery power consumption LCD bad pixels principle of computer Samsung observes the specifications regarding strict quality and reliability of LCD But in spite of that it is inevitable that there might be a small number of bad pixels A large number of bad pixels can cause problems in appearance but a small number of pixels doesn t affect the computer performance Therefore Samsung...

Страница 61: ...computer models with a Wireless LAN card or device A Wireless LAN device is optional The pictures in this manual may differ from the actual product depending on your wireless LAN device model If the wireless LAN is turned off select Settings Wireless Network and set it to ON What is an Access Point AP An AP is a network device that bridges wired and wireless LANs and corresponds to a wireless hub ...

Страница 62: ...arms menu Settings áᔪ Ŗᮁ ᰆ ᖅᱶ Network Connections icon a list of available APs appears If you select an AP to connect to the Connect button appears AP List 2 Click Connect If a network key is set for the AP enter the network key and then click OK For the network key please ask your network administrator 3 When the AP connection is completed Connected is displayed next to the corresponding AP You c...

Страница 63: ... Charms and click Settings áᔪ Ŗᮁ ᰆ ᖅᱶ Change PC settings Wireless View mobile broadband hardware information You can check IMEI phone number and SIM ICC ID information To set a SIM card s PIN for security open the Charms and click Settings áᔪ Ŗᮁ ᰆ ᖅᱶ Network Press and hold the carrier name and click View link properties Secure 1 Click Charms Settings ᰆ ᖅᱶ Network to display available mobile broadb...

Страница 64: ...on on devices that have the NFC mark For more information on how to use the device refer to the User Guide of the device Simultaneously sharing a website between two computers This section describes how to connect two NFC computers You can connect a website displayed on computer A with computer B at the same time 1 Open a website on computer A using Internet Explorer 2 On computer A select Charm m...

Страница 65: ...ation message appears at the top right of the screen Tap on the message Connect the device according to the instructions on the screen 4 The device is connected You can now use the speaker Select Charm menu Settings Change PC Settings Device Ŗᮁ ᰆ ᖅᱶ to view the connected device Restrictions You can make only one to one connection between NFC devices at a time Because the NFC function is not compat...

Страница 66: ...Lock CAPS LOCK LED indicates the capital lock function You can enable or disable this function with the Caps Lock key on the keyboard On The English text you type is in capital letters Off The English text you type is in lowercase letters 2 Power Power LED indicates the status of your computer and keyboard dock On The computer and the keyboard dock are successfully connected Blinking The Computer ...

Страница 67: ... computer are properly connected the keyboard dock power indicator is turned on The keyboard dock can operate only on the battery power of the computer Separating the Computer Pull the computer upward by hand while pushing the keyboard dock s release button with the other hand The keyboard dock may not operate properly due to impurities on the connectors Make sure that the connectors are dust free...

Страница 68: ...s Shortcut key functions and procedures are discussed in the following sections Press both the Fn key and hot key at the same time Alternatively press the Fn Lock key as well as a hot key to use the hot key functions more easily Method 1 Shortcut Keys Method 2 1 2 Shortcut Keys ...

Страница 69: ... LCD Switches the screen output to the LCD or external monitor when an external monitor or TV is connected to the computer Touchpad Turns the Touchpad function on or off When using an external mouse only you can turn the Touchpad off Mute Press this button to turn the audio on or off Volume Control Controls the volume Airplane Mode Turns all wireless network devices on or off Only for models with ...

Страница 70: ...edge of the touch pad and drag your finger toward the center the Charms menu appears Displaying Additional Menu s of a Currently Running App Place your finger at the edge of the top area on the touch pad and drag your finger toward the center and the menu of the currently running App appears Last Run Window Opening Function Place your finger on the left edge of the touch pad and drag your finger t...

Страница 71: ... If you place two fingers over the Touchpad and move them up down left or right the screen is scrolled up down left or right accordingly or Zoom Functions If you place two fingers over the Touchpad together or apart the current image or text is zoomed in or out Zoom out Zoom in or Using the Keyboard Dock Optional ...

Страница 72: ...n is only supported for models with TPM security chip For more information refer to the online help for the program The program version described in this manual is subject to change and the screenshots and terms used in this manual may differ from the actual product Setting Up the TPM To use the TPM function you have to complete the following steps 1 Initializing the TPM chip Initializes the authe...

Страница 73: ...y the TPM function first Otherwise you will not be able to access the files and folders after re initialization 1 Restart the computer When the Samsung logo screen appears press the Home button áᔪ Ŗᮁ ᰆ ᖅᱶ several times 2 When the BIOS Setup screen appears select Security TPM Configuration and set the TPM Device item to Enabled TPM Device Aptio Setup Utility Copy C 2012 American Megatrends Inc Disa...

Страница 74: ... program and register the TPM program Installing the TPM program You can install the TPM program as follows Install the program according to the procedures below This program is only provided for models with Recovery and the TPM function 1 When the computer is off press the Power button while holding down the Volume button Select Recovery to enter software recovery mode 2 Select System Software If...

Страница 75: ...d appears click Next If the status not initialized message appears click Yes If you backup the emergency recovery file to an external storage device according to the instructions of the Initialization Wizard you can use the TPM security device more safely 3 Select a Security Platform Feature and set a basic user password 4 Complete the registration according to the instructions 5 The user registra...

Страница 76: ...n is supported by the following operating systems Windows XP Professional Windows Vista Business Enterprise Ultimate Windows 7 Professional Enterprise Ultimate Windows 8 Pro Enterprise 1 Right click over the folder or file to be encrypted and select Encrypt from the pop up menu 2 If the Confirm Attribute Changes window appears select the range to apply the encryption to and click OK This dialog bo...

Страница 77: ...ng the user and click OK 4 You will be able to confirm that the color of the folder file name in the encrypted folder has been changed to green Opening an encrypted folder file 1 Double click an encrypted folder file 2 If the user authentication window appears enter the basic user password you entered when registering the user and click OK 3 The folder file opens ...

Страница 78: ...normal drive e g drive C and you can use confidential data saved on another drive by copying the data to the virtual drive PSD When the virtual drive PSD does not appear You can only use the virtual drive PSD when you have selected the Personal Secure Drive PSD option during the program registration If you have not selected the option during the registration complete the following steps 1 Right cl...

Страница 79: ...sic user password and click OK 3 If you click on Windows Explorer in the Taskbar on the Desktop screen you can confirm that the Personal Secure Drive has been created Note that when you have copied confidential data to the PSD the original data files are not encrypted When you have to register again to erase the authentication information on the TPM chip To register a user again you need to delete...

Страница 80: ...n Finish 7 Now the virtual drive has been deleted Deleting the existing authentication information saved on the TPM chip 1 On the desktop select the Charms menu Settings Control Panel Programs Uninstall a program Infineon TPM Professional Package Then click Uninstall 2 If the message window appears click Yes to remove the program 3 If the Infineon Security Platform message appears click No 4 Click...

Страница 81: ... be viewed with the S Camera app S Player You can view the photo video and music files saved on the computer Depending on the version of the program some functions may not be provided or different functions may be provided Third party software related services For descriptions about and service requests for third party software please contact the relevant manufacturer Some troubleshooting actions ...

Страница 82: ...the camera mode bar into the Photo position To make a video recording slide the camera mode bar to the Video position 4 Tap on Take a picture Record a video to take a picture or record a video 5 You can view the picture or video using the Picture preview or S Gallery app The S Camera app is not available in Desktop mode Precautions while taking a picture or video Do not take a picture or video of ...

Страница 83: ...an view the pictures and videos taken by the S Camera In addition you can apply special effects to the pictures using the photo editing function You can take a picture in the S Gallery app by tapping the Camera icon Editing a photo 1 Select Picture preview Drag it upward slightly from the bottom center If the options menu appears select Edit ...

Страница 84: ...ect Draw Close Undo Line preview Line thickness Save Color Erase Draw Frame Draw Stamp Using the S Player app 1 Tap Charm menu Start áᔪ Ŗᮁ ᰆ ᖅᱶ S Player My Photos My Music My Videos My photo list Music playlist Slideshow 2 Select a menu to enjoy photo video and music files Some files may not be played depending on their format ...

Страница 85: ...ea writing recipe diary travel sketch and so on Depending on the version of the program some functions may not be provided or different functions may be provided Creating a note 1 Select S Note in the Start screen 2 The S Note app is launched and the S Note guide appears Tap Finish 3 From the Appbar tap the New note Appbar z x ...

Страница 86: ...g the Menu E g When you selected Recipe Exit S Note Tap and hold to change the photos or contents Menu Hide menu Add a page Text diagrams and formulas Eraser Voice memo Undo Redo Record sketch Preview edit Favorites Using pens and configuring the pen tools Entering text through the Keypad and style settings Insert a figure Turn the S Pen on or off ...

Страница 87: ... into the recipe screen Adjust the size and location of the photo n Inserting a figure is completed You can also insert various items such as text boxes clipart etc Recording a voice memo z Tap the icon x The voice memo window appears Tap the Record button c When the recording is complete tap the Stop button v The recording is complete To make a new recording tap Replace 6 When creating a note is ...

Страница 88: ...ons below You need a Microsoft account to use the email app To register a note to an app other than the email app select Charm menu Settings Change PC Settings Sharing and set the App to be used for sharing option to On Printing a note 1 Slightly drag the note to be printed downward in the folder The note is selected 2 Select Appbar More Print Alternatively select Charm menu Device and select a pr...

Страница 89: ... only when you are connected to the internet SW Update does not provide any updates for device drivers or software programs installed separately by the user 1 Right click over the Start screen Click SW Update in the All Apps menu item 2 If the program is running for the first time the User Agreement for personal information use appears Click Agree 3 The SW Update program runs Select the items that...

Страница 90: ...rent version depending on the model 1 Right click over the Start screen Click Support Center in the All Apps menu item 2 Support Center is activated and starts diagnosing your computer After the diagnosing process is finished the System Status menu displays a list of the current problems to be solved as shown FAQ for computer s major problems Diagnosing Computer and Troubleshooting Searching for c...

Страница 91: ...BIOS Setup 91 Setting a Boot Password 93 Changing the Boot Priority 96 Battery 97 Chapter 4 Settings and Upgrade ...

Страница 92: ...h take care when configuring the BIOS The functions of the BIOS setup are subject to change for product function enhancement purposes The BIOS Setup menus and items may differ depending on your computer model Entering the BIOS Setup 1 Shut the computer down 2 Press the computer s Power button If the Samsung logo screen appears press the Home button áᔪ Ŗᮁ ᰆ ᖅᱶ 3 After a moment the BIOS setup screen...

Страница 93: ...17 Aptio Setup Utility Copy C 2012 American Megatrends Inc Setup Menu Setup Items Help Help for the selected item appears automatically Setup Menu Description SysInfo This is a description about the basic specifications of the computer Advanced Using this menu you can configure the major chipsets and additional functions Security Used to configure security functions including passwords Boot This m...

Страница 94: ...When you forget the User Password you can disable the Supervisor Password and the User Password is also automatically disabled The screen images and terms may differ from actual product depending on the computer model and driver version Setting a Supervisor Password If you set a Supervisor Password you need to enter the password when you turn the computer on or enter the BIOS Setup Setting only th...

Страница 95: ...n the computer on but you cannot change the major settings of the BIOS Setup because you cannot enter the BIOS Setup This helps prevent unauthorized access to the major settings in the BIOS Setup menu Before configuring a user password a supervisor password must have been configured Deactivating the supervisor password also deactivates the user password In the Set User Password item press Enter an...

Страница 96: ...computer Power button If you cannot change the hard disk drive password or the HDD Password Frozen message appears when entering the BIOS Setup and then selecting Security HDD Password press the Power button to turn the computer on again Deactivating the Password 1 Press Enter on the password to be deactivated For example to deactivate a supervisor password in the Set Supervisor Password item pres...

Страница 97: ...g logo screen appears press the Home button áᔪ Ŗᮁ ᰆ ᖅᱶ 3 Enter the BIOS Setup Select the Boot menu in the BIOS Setup Aptio Setup Utility Copy C 2012 American Megatrends Inc Boot Device Priority Secure Boot Off OS Mode Selection Smart Battery Calibration UEFI OS 4 Set the Boot Device Priority Boot Option 1 item on the right screen to USB device Aptio Setup Utility Copy C 2012 American Megatrends In...

Страница 98: ...ou will be charged for this service Use only chargers specified in the User Manual Never heat the battery pack put it near or in a fire or use at a temperature higher than 60 C as this may cause fire Please refer to the system operation environment of this manual and operate and store the battery at room temperature Before using the computer for the first time make sure to connect the AC adapter a...

Страница 99: ...ᰆ ᖅᱶ while charging when your PC is powered off the battery indicator is displayed on the screen for a moment Alternatively if you connect the AC adapter when the computer is off the remaining battery charge is briefly displayed on the screen Battery Usage Time Information A battery is an expendable supply so when using it over a long time the capacity battery life is shortened If the battery life...

Страница 100: ...am This program helps you use the battery more efficiently and supports the power mode optimized for the operating environment 1 Click Charms menu on the Desktop Settings áᔪ Ŗᮁ ᰆ ᖅᱶ Control Panel Hardware and Sound Power Options Alternatively right click the power measuring device icon in the notification area of the taskbar and select Power Options 2 If the following screen appears select one of ...

Страница 101: ...g it again The screen images and terms may differ from actual product depending on the computer model and driver version 1 Shut down the computer and remove the AC adapter 2 After pressing the Power button if the Samsung logo screen appears press the Home button áᔪ Ŗᮁ ᰆ ᖅᱶ several times 3 If you select Boot Smart Battery Calibration calibration is performed Aptio Setup Utility Copy C 2012 American...

Страница 102: ...Chapter 5 Troubleshooting Recovering Backing up the Computer Optional 102 Reinstalling Windows Optional 108 Q A 111 ...

Страница 103: ...o your preferred state at any time If the computer fails to boot up press the Power button x while holding down the Volume button z to restore the computer Alternatively if you have connected an external USB keyboard optional you can restore the computer by pressing the F4 key on the keyboard x z Recovery Introduction Help Recover Back Up Function Description Recover Restores the entire Windows dr...

Страница 104: ...ng the Power button while holding down the Volume button Hereafter the F4 key operation described in this manual can be simulated by pressing the Power and Volume Up buttons Recovering You can restore the computer settings to the factory default settings if the computer fails to boot up or if you encounter a serious problem with the computer 1 If Windows does not start Press the power button while...

Страница 105: ...computer to a separate drive or external storage device Backing up 1 To back up your computer to an external storage device connect the external storage device and select the relevant drive 2 Click Backup in the Recovery Home screen Select the drive to save and click Backup You cannot select a DVD drive Select the drive to save to 3 The backup process is performed based on the instructions Recover...

Страница 106: ...eted To copy the external storage disk When you replace a storage device such as the HDD SSD etc hereafter referred to as a hard disk built into your computer you can move your existing data to the new storage device easily and safely The new storage device must have sufficient capacity to save your existing data You need to purchase an external hard USB connector separately to connect the hard di...

Страница 107: ...tom of your computer and replace the existing hard disk with the new one If you cannot open the cover at the bottom of the computer contact the Samsung Service Center to request assistance In this case you may be charged for the relevant service 6 Your computer is now equipped with a new hard disk The new hard disk now contains all data from the old hard disk with the same settings Recovering Back...

Страница 108: ...our PC does not work properly you can restore your PC while keeping your media files such as your photo video and music files etc as well as your personal documents Remove You can remove all items in your PC and reinstall Windows again You should back up the files in the following folders before using the PC Recovery function since these files are not kept Windows Program files Program files x86 P...

Страница 109: ...te data files and programs saved on the hard disk drive Make sure to backup all important data Samsung Electronics shall not be held liable for any loss of data Reinstalling in Windows 1 Insert the SYSTEM RECOVERY MEDIA into the CD drive 2 If the Select Windows Installation window appears click Install Now When the Select Update window appears click on the relevant item If you select Go online to ...

Страница 110: ...e drivers and programs some programs may not work properly after the upgrade 5 When a window appears asking for the location to install the operating system to select a disk drive partition and click the Next button Drive D includes an area to save the backup image used by Recovery program Installing Windows to drive C is recommended When previous Windows installation files are in the selected par...

Страница 111: ...creen appears select I accept the license terms and then click Next For Windows 7 8 this screen may not appear depending on the version 6 When the window asking for the installation type appears click Custom For Windows 7 8 this screen may not appear depending on the version 7 When a window appears asking for the location to install the operating system to select the partition of the disk drive an...

Страница 112: ... that 1KB 1 024 Bytes and therefore the capacity representation of the HDD in Windows is smaller than the actual capacity The capacity representation in Windows may be smaller than the actual capacity because some programs occupy a certain area of the HDD outside of Windows For models with Recovery the HDD capacity representation in Windows may be smaller than the actual capacity because Recovery ...

Страница 113: ... Options menu Click Shutdown Q3 The App disappeared in the Start screen A Click the Charms menu Search to display all installed Apps Right click over the corresponding App to select in a Tile in the Start Screen Q4 Since I m familiar with Windows 7 I would like the Desktop screen to appear as it does in Windows 7 A Currently there is no way to set the Desktop to appear by default Press the Windows...

Страница 114: ...X does not run in Internet Explorer on the Start screen A Since Internet Explorer on the Start screen complies with the HTML5 web standards it does not support Active X However Internet Explorer on the Desktop supports Active X How to activate Active X If you right click over the Internet Explorer the following window appears Press the button and click View on the Desktop Active X is now enabled Q...

Страница 115: ...atio settings to fit your screen and click OK For AMD graphics cards 1 Right click over the Desktop and select Graphics Properties Desktop and Display My Digital Flat Panel Expansion Options Digital Flat Panel 2 Adjust the control bar to fit the TV corners and click Apply Sound Related Q1 I cannot hear any sound from the TV after connecting via the HDMI port A 1 Right click over the taskbar on the...

Страница 116: ...ze to Basic USB keyboard Device Related Q1 A USB device is not recognized in the BIOS Setup A In the BIOS Setup select Advanced Fast BIOS Mode and change the setting to Off and restart the computer Then you will be able to use the USB device Q2 I connected a USB keyboard and pressed F2 during the booting sequence but the BIOS Setup screen does not appear A If the Advanced Fast BIOS Mode item in th...

Страница 117: ... file saved on an external storage device but cannot add the file to the playlist in the S Player A The application is designed so that only files in the Library can be added to the playlist Q4 Although I turned the volume up to the maximum in the S Player the volume is still low A Click on the Speaker icon in the system tray at the bottom right of the Desktop screen and turn up the volume in the ...

Страница 118: ...on 118 Replacement Parts and Accessories 120 Regulatory Compliance Statements 122 WEEE Symbol Information 137 Samsung Packaging Take Back Program 138 TCO Certified for corresponding models only 139 Product Specifications 140 Glossary 142 Index 146 ...

Страница 119: ...ing to power your equipment is easily accessible in case of fire or short circuit If your computer has a voltage selector switch make sure that the switch is in the proper position for your area Openings in the computer case are provided for ventilation Do not block or cover these openings Make sure you provide adequate space at least 6 inches 15 cm around the system for ventilation when you set u...

Страница 120: ... personnel if The power cord or plug is damaged Liquid has been spilled into the system The system does not operate properly when the operating instructions are followed The system was dropped or the casing is damaged The system performance changes The Instruction On Safety Operation of NotePC 1 When installing and operating devices please refer to safety requirements in the user guide 2 Devices c...

Страница 121: ...RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE DISPOSE OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS Laser Safety All systems equipped with CD or DVD drives comply with the appropriate safety standards including IEC 60825 1 The laser devices in these components are classified as Class 1 Laser Products under a US Department of Health and Human Services DHHS Radiation Performance St...

Страница 122: ...try where you use the computer For more information on power cord set requirements contact your authorized dealer reseller or service provider General Requirements The requirements listed below are applicable to all countries All power cord sets must be approved by an acceptable accredited agency responsible for evaluation in the country where the power cord set will be used The power cord set mus...

Страница 123: ...ntact during normal operation Some circumstances require restrictions on wireless devices Examples of common restrictions are listed on the next page Radio frequency wireless communication can interfere with equipment on commercial aircraft Current aviation regulations require wireless devices to be turned off while traveling in an airplane 802 11ABGN also known as wireless Ethernet or Wifi and Bl...

Страница 124: ...h that the antenna is very close or touching any exposed parts of the body especially the face or eyes while transmitting Do not operate the radio or attempt to transmit data unless the antenna is connected if not the radio may be damaged Use in specific environments The use of wireless devices in hazardous locations is limited by the constraints posed by the safety directors of such environments ...

Страница 125: ...st accept any interference received including interference that may cause undesired operation This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio fre...

Страница 126: ...to the system label to verify the presence of wireless devices Wireless devices that may be in your system are only qualified for use in the United States of America if an FCC ID number is on the system label This device is restricted to indoor use due to its operation in the 5 15 to 5 25 GHz frequency range FCC requires this product to be used indoors for the frequency range 5 15 to 5 25 GHz to r...

Страница 127: ... are conducted using standard operating positions accepted by the FCC with the wireless transmitting at its highest certified power level in all tested frequency bands Although the SAR is determined at the highest certified power level the actual SAR level of the device while operating can be well below the maximum value This is because the device is designed to operate at multiple power levels so...

Страница 128: ... reduce potential radio interference to other users the antenna type and its gain should be so chosen that the equivalent isotropically radiated power EIRP is not more than that required for successful communication To prevent radio interference to the licensed service this device is intended to be operated indoors and away from windows to provide maximum shielding Equipment or its transmit antenn...

Страница 129: ...orization to use it Contact manufacturer for service Si l appareil est équipé d une bande 2 4 G ou 5 G Des dispositifs de basse puissance de type radio LAN périphériques de communication sans fil par radiofréquence RF fonctionnant sur une bande de 2 4GHz 5GHz sont peut être intégrés dans votre appareil Cette section est applicable uniquement si ces dispositifs sont présents Consultez l étiquette d...

Страница 130: ...arés par l utilisateur Ne les modifiez en aucune façon La modification d un dispositif sans fil annulera votre autorisation à son utilisation Contactez le fabricant pour la réparation Brazil Este produto esta homologado pela ANATEL de acordo com os procedimentos regulamentados pela Resolucao 242 2000 e atende aos requisitos tecnicos aplicados Este equipamento opera em caráter secundário isto é não...

Страница 131: ...ce use This section is only applicable if these devices are present Refer to the system label to verify the presence of wireless devices Wireless devices that may be in your system are only qualified for use in the European Union or associated areas if a CE mark with a Notified Body Registration Number and the Alert Symbol is on the system label The power output of the wireless device or devices t...

Страница 132: ...osiciones aplicables o exigibles de la Directiva 1999 5 CE Ελληνική Greek ΜΕ ΤΗΝ ΠΑΡΟΥΣΑ Samsung ΔΗΛΩΝΕΙ ΟΤΙ Notebook PC ΣΥΜΜΟΡΦΩΝΕΤΑΙ ΠΡΟΣ ΤΙΣ ΟΥΣΙΩΔΕΙΣ ΑΠΑΙΤΗΣΕΙΣ ΚΑΙ ΤΙΣ ΛΟΙΠΕΣ ΣΧΕΤΙΚΕΣ ΔΙΑΤΑΞΕΙΣ ΤΗΣ ΟΔΗΓΙΑΣ 1999 5 ΕΚ Français French Par la présente Samsung déclare que l appareil Notebook PC est conforme aux exigences essentielles et aux autres dispositions pertinentes de la directive 1999 5 CE...

Страница 133: ...požiadavky a všetky príslušné ustanovenia Smernice 1999 5 ES Suomi Finnish Samsung vakuuttaa täten että Notebook PC tyyppinen laite on direktiivin 1999 5 EY oleellisten vaatimusten ja sitä koskevien direktiivin muiden ehtojen mukainen Svenska Swedish Härmed intygar Samsung att denna Notebook PC står I överensstämmelse med de väsentliga egenskapskrav och övriga relevanta bestämmelser som framgår av...

Страница 134: ...where you purchased your product European Economic Area Restrictions Local Restriction of 802 11b 802 11g Radio Usage Note to integrator The following statements on local restrictions must be published in all end user documentation provided with the system or product incorporating the wireless product Due to the fact that the frequencies used by 802 11b 802 11g wireless LAN devices may not yet be ...

Страница 135: ... est nécessaire pour une distance de moins de 300m Pour une distance supérieure à 300m un enregistrement auprès de l IBPT est requise Pour une utilisation publique à l extérieur de bâtiments une licence de l IBPT est requise Pour les enregistrements et licences veuillez contacter l IBPT France The low band 5 15 5 35 GHz is for indoor use only RTC CAUTION CAUTION Danger of explosion if battery is i...

Страница 136: ... phantom As SAR is measured utilizing the devices highest transmitting power the actual SAR of this device while operating is typically below that indicated above This is due to automatic changes to the power level of the device to ensure it only uses the minimum level required to reach the network The World Health Organization has stated that present scientific information does not indicate the n...

Страница 137: ...301 489 03 V1 4 1 2002 EN 301 489 07 V1 3 1 11 2005 EN 301 489 17 V2 1 1 05 2009 EN 301 489 24 V1 5 1 10 2010 EN 300 328 V1 7 1 10 2006 EN 300 440 1 V1 6 1 08 2010 EN 301 893 V1 6 1 11 2011 EN 300 440 2 V1 4 1 08 2010 EN 301 511 V9 0 2 03 2003 EN 302 291 1 V1 1 1 EN 301 908 1 V5 2 1 05 2011 EN 302 291 2 V1 1 1 EN 301 908 2 V5 2 1 07 2011 and the Eco Design Directive 2009 125 EC implemented by Regu...

Страница 138: ...ycling visit our website www samsung com in or contact our Helpline numbers 18002668282 180030008282 Pb Correct disposal of batteries in this product Applicable in countries with separate collection systems This marking on the battery manual or packaging indicates that the batteries in this product should not be disposed of with other household waste at the end of their working life Where marked t...

Страница 139: ...ll the following number for the locations nearest you CRT Processing LLC 877 278 0799 Kathy Severson Logistics contact Dispose unwanted electronics through an approved recycler To find the nearest recycling location go to our website www samsung com recyclingdirect Or call 877 278 0799 Samsung Packaging Take Back Program ...

Страница 140: ... emissions as low as normal household background levels Workload ergonomics to ensure a good physical environment Some of the Environmental features of TCO Certified Tablets Production facilities have an Environmental Management System EMAS or ISO 14001 Low energy consumption to minimize climate impact Mercury free Restrictions on Chlorinated and Brominated flame retardants plasticizers plastics a...

Страница 141: ...n operating AC DC Rating Input 100 240VAC 50 60Hz Output 12VDC 3 33A PC Rating 12VDC 3 33A 40W Optional components may not be provided or different components may be provided depending on the computer model The system specifications are subject to change without notice The Storage device capacity of a computer in which Recovery program is installed is represented as smaller than the product specif...

Страница 142: ...ration Microsoft MS DOS and Windows are registered trademarks of the Microsoft Corporation The terms HDMI and HDMI High Definition Multimedia Interface and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing LLC in the United States and other countries All other product or company names mentioned herein are registered trademarks of their respective companies HDMI ...

Страница 143: ... used nowadays This computer uses DDR SDRAM Device Manager An administrative tool used to manage computer devices You can add or remove hardware or update a device driver using the Device Manager DHCP Dynamic Host Configuration Protocol This refers to automatically allocating IP addresses to the users on the network by the network administrators Direct X An application interface developed to enabl...

Страница 144: ...refers to a small image that represents a file that users can use IEEE802 XX This is a set fo specifications developed by the 802 committee of IEEE for the LAN connection method called XX LAN Local Area Network A communications network connecting computers printers and other devices within a local area such as within a building A LAN enables all connected devices to interact with other devices on ...

Страница 145: ... as if there are 2 hard disk drives PCMCIA Personal Computer Memory Card International Association card This is an extended card slot specification for mobile computers such as a notebook computer Not only a memory device but also most peripherals such as hard disk drives LAN cards etc can be connected to this card slot Protocol A protocol is a set of rules used by computers to communicate with ea...

Страница 146: ...dress system separated into each byte 8 bits by a dot and each byte is represented as a decimal number USB Universal Serial Bus This refers to a serial interface standard developed to replace the conventional interface standards such as Serial and PS 2 The data transmission specifications are one of the interface standards used to connect a computer to peripheral devices These specifications inclu...

Страница 147: ... Drag 43 Dual View 54 L LCD Brightness 59 M Monitor Connection Output 54 Micro SD Card Slot 52 O Overview 24 P Password 93 Product Specifications 140 R Recorder 57 Recovery 102 S Safety Precautions 6 Scroll 44 Supervisor Password 93 Support Center 89 SW Update 88 U User Password 94 V Volume Control 57 W Wireless Network 60 ...

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