AFTER SALES SERVICE
This appliance is not user serviceable. If it is not working properly
check the following:
1.
You’ve followed the instructions carefully.
2.
The plug fuse hasn’t blown.
3.
The main supply fuse/circuit breaker hasn’t blown/tripped.
If the appliance still doesn’t function, consult your retailer. If the
retailer is unable to resolve the problem, and you need to return the
unit to us, please proceed as follows:
Repack carefully
Enclose your contact details (name, address and daytime
telephone number).
Enclose an explanation of the problem you are experiencing with
your appliance.
If under guarantee, state where and when it was purchased, and
include your proof of purchase (e.g. till receipt).
Return to the retailer where purchased, who will send it in to our
Service Department for repairs.
An estimate for the inspection/repairs will be sent to you.
SPART PARTS
Contact Customer Service Department on 011- 490 9000
Provide the model no. (As per the product rating label) and the part/s
you may need. A quote can then be provided with the price/s and you
can make any further arrangements for payment and
delivery/collection.
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