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11. Warranty and guarantee
11.1 Warranty
If the purchased item is defective, the provisions of the statutory liability for defects
shall apply.
Insofar as you have purchased the goods from a specialist retailer, please contact your
seller immediately; if you have purchased directly from Saljol, please contact Saljol
directly, Tel. +49 (0)8141 317740. Visible defects must be reported in writing within
ten days of delivery, hidden defects within ten days of their discovery. The above-
mentioned deadlines are preclusive deadlines. Saljol shall be entitled to decide
whether a defect, if any, shall be remedied by rectification or subsequent delivery
(„subsequent performance“). In all other respects, the provisions in the General Terms
and Conditions of Saljol, available at https://www.saljol.de/en/data-protection/, shall
apply.
11.2 Guarantee
In addition to the statutory guarantee claims and without limiting them, Saljol gives a
guarantee of 2 years from the date of purchase on this product.
You also have the option to extend this guarantee by a further 2 years if you register
the rollator online no later than 4 weeks after the date of purchase. You can register
at www.saljol.de/en/extended-warranty/
Scope of the guarantee
We guarantee that the product will be free from defects in material, workmanship and
function within the guarantee period. If a defect occurs during the guarantee period,
we will, at our own discretion, either repair the product free of charge or, if necessary,
replace it with a new one. Excluded from the guarantee are parts subject to wear and
tear such as brake mechanism, grinding brake, tyres, seat net, push handles and bag.
These guarantee conditions only apply to products purchased in Germany, provided
they were purchased from Saljol directly or from an authorised specialist dealer.
The seller will provide information on the guarantee conditions for products purchased
abroad. Guarantee services and replacement deliveries for guarantee reasons do not
result in an extension of the guarantee period.
Exclusion of the guarantee
The right to claim under guarantee expires if the rollator has been improperly main-
tained or repaired by an untrained person or if the product has been operated with
non-original accessories. Incorrect set-up or installation due to non-observance of the
operating instructions, use contrary to the intended purpose or improper use or care of
the product will result in a loss of guarantee, as will external influences (e.g. transport
damage, damage due to impacts and blows, weather influences).
12. Note on the obligation to report incidents
Please note that all serious incidents occurring in connection with the product must
be reported to the manufacturer and the competent authority. Serious incidents in the
sense of the law are all adverse events that have one of the following consequences:
Death, life-threatening injury, permanent bodily damage and chronic illness.
In the Federal Republic of Germany, please inform:
• your local distributor, Saljol sales partner or
Saljol GmbH, Frauenstr. 32, D-82216 Maisach; www.saljol.de
• the Federal Institute for Drugs and Medical Devices (BfArM),
Kurt-Georg-Kiesinger-Allee 3, 53175 Bonn; www.bfarm.de
In EU Member States, please inform:
• your local distributor, SALJOL sales partner or
Saljol GmbH, Frauenstr. 32, D-82216 Maisach; www.saljol.de
• the authority responsible for incidents involving medical devices in your country
13. Accessories
Back belt
Thanks to the back belt, you can sit comfortably on the rollator
and lean against it. It is adjustable and therefore also suitable for
tall people. The back belt offers you more comfort when sitting in
the rollator.
Long brake cable
for conversion to one-hand simultaneous brake
A huge advantage for those who no longer have
full strength in both hands.
You can find a video on the conversion of our
Allround Rollator under: https://www.youtube.com/
watch?v=MGKBGVUJymI or scan the QR code:
Transport bag
Protect your rollator from external influences and damage when
stowing it away. The padded bag can easily be put over the rolla-
tor from behind. Thanks to zips at the height of the rollator handles,
you can manoeuvre it safely even when folded.
