= Inspect
= Verify
= Perform process
Page 36 of 45
Document No: 723590-1
Revision: D
Issue Date: 2023-Jan-30
This document and all copies are the property of Safeworks, LLC. All dimensions and data are indicative only.
The user must ensure that the equipment complies with local rules and regulations.
13. TROUBLESHOOTING
STOP!
Read ALL troubleshooting guidelines before attempting any solution.
Problem
Possible Cause and Solution
13.1 No Power to
Platform AND
Voltage indicator
light (
UP button)
is OFF.
Consult supervisor to correct
problems.
Verify hoist is connected to 48 VDC battery source.
Plugs are not connected; check hoist, power cord, and
battery power source.
Damaged connection between battery and supply plug.
Power indicator light is burnt out.
Emergency Stop button may be depressed; reset button.
13.2 Hoist does not
Run AND Voltage
indicator light is
ON.
If the motor is hot, thermal overload protection may have
been tripped. Allow motor to cool and see if it resets. This may take
30 minutes or more.
Frequent stops and starts, high outside temperature, a dragging
brake, or overloading can cause the motor to heat up.
Determine if overspeed device is activated.
Verify that the voltage is between 40-48 VDC. This can be
checked using the
battery charge level indicator on the battery box.
13.3 Motor runs
Normally, but
Hoist will not Lift
WARNING! WIRE ROPE MAY BE JAMMED.
DO NOT
OPERATE HOIST. CALL YOUR SUPERVISOR.
Make sure the bullet end of the wire rope has come out of the
wire rope exit guide.
Inspect the wire rope for damage or wear. Replace if
necessary.
