SafeCom Go Ricoh
Administrator’s Manual
D60703-17 April 2012
Страница 1: ...SafeCom Go Ricoh Administrator s Manual D60703 17 April 2012...
Страница 2: ...re may contain third party software which requires notices and or additional terms and conditions Such required third party software notices and or additional terms and conditions are located in the S...
Страница 3: ...7 5 Configuration web page MP 171 MP 201F MP 201SPF 29 2 7 6 Register web page 31 2 7 7 Log web page 32 2 7 8 Language web page 32 2 7 9 Password web page 33 2 7 10 Advanced web page 33 2 8 SafeCom Go...
Страница 4: ...56 3 1 10 Register card with Windows logon 57 3 1 11 Register card with PUK code 57 3 2 Ricoh Aficio MP 171 SP 201F SP 201SPF 58 3 2 1 Control Panel 58 3 2 2 Login with card 58 3 2 3 Pull Print 58 3 2...
Страница 5: ...Server software and is designed to help companies and organizations gain control over their printing costs and document security The SafeCom solution can be enhanced with add on modules to build custo...
Страница 6: ...1 MP 7001 MP 8001 MP 9001 Pro 907EX Pro 1107EX Pro 1357EX 100xxx J 5 04 MP 2851 MP 3351 MP 4001 MP 5001 090xxx 4 17 MP C2050 MP C2550 MP C2800 MP C3300 MP C4000 MP C5000 090xxx I 4 17 MP 2550 MP 3350...
Страница 7: ...feCom P Go Ricoh supported Ricoh printers Printer SafeCom P Go VM Card Type JVM version SP C431DN SP 5210DN 150xxx 7 02 SP C320DN SP C430DN SP 4310N SP 5200DN 150xxx O 7 02 SP 4210N SP C820DN SP C821D...
Страница 8: ...Ricoh Type L MP 171 MP 201F MP 201SPF Order license and USB ID device separately Java VM Card Type L is required and MUST be ordered through a Ricoh reseller SafeCom Go Ricoh Type J MP 6001 MP 7001 M...
Страница 9: ...icoh reseller Identification by USB ID device is possible if the MFP has a USB port extra Ricoh accessory However you still need the SD ID Kit to have copy control SafeCom Go Ricoh Type B MP 2510 MP 3...
Страница 10: ...cense and USB ID device separately Java VM Card Type O is required and MUST be ordered through a Ricoh reseller SafeCom P Go Ricoh Type K SP 4210N SP C820DN SP C821DN Order license and USB ID device s...
Страница 11: ...om iCLASS Reader E SafeCom iCLASS Reader R 654120 654420 654110 SafeCom Indala Reader 26bit 670420 670010 SafeCom Indala Reader 29bit 651020 651010 SafeCom IoProx 658420 658010 SafeCom Legic Reader E...
Страница 12: ...ide D20703 User s Guide on how to use SafeCom Go Ricoh 1 7 About this manual This manual applies to SafeCom G3 Server version S82 070 440 03 and SafeCom Go Ricoh S87 nnn 020 10 This manual is organize...
Страница 13: ...have a different configuration web page 2 7 5 and user control panel 3 2 Supports login by card only Revision D60703 14 SafeCom Go Ricoh version S87 nnn 020 04 Updated to reflect SafeCom G3 Server ve...
Страница 14: ...n D60703 09 SafeCom Go Ricoh version S87 nnn 010 28 Support for Windows authentication 2 7 3 To increase security it is now possible to enable masking of user code with asterisk when this is entered a...
Страница 15: ...to the device s USB port and proceed to section 2 5 Newer devices Type F H I J K L and O 2 2 1 Legacy devices Type B 2 2 2 2 2 1 Newer devices type F H I J K L N O and U Install the VM Card SD card t...
Страница 16: ...or on the SafeCom Ricoh SD Card It only fits in one way 6 Connect the external power supply 5V 1 0A to the SafeCom Ricoh SD ID Kit Install MFP cable and or SafeCom ID Device 7 Connect the SafeCom MFP...
Страница 17: ...ck Configuration on the left menu 4 Under Extended Feature Settings click Administrator Tools 5 Change Heap Size to 16 MB 6 Change Stack Size to 64 KB 7 Click Apply 8 Restart the printer On Ricoh Type...
Страница 18: ...must be enabled 2 Click Login and enter Login User Name admin and Login Password by default there is no password and then click Login 3 Click Configuration on the left menu 4 Under Extended Feature Se...
Страница 19: ...control panel displays Completed Extended Feature Installation Tap Exit JavaTM Platform 1 Tap JavaTM Platform 2 Tap Run from SD Card Slot N where N is the slot with the VM Card 3 Allocate the extended...
Страница 20: ...the device and save it in the database 8 Browse to the SafeCom Go Ricoh Software file Example 090xxx b87 9 Click Send to send the SafeCom Go Ricoh Software b87 file to the device If file is not prese...
Страница 21: ...st be enabled 2 Click Configuration on the left menu to access the SafeCom Configuration web page Enter user name admin and password nimda Click OK 2 7 2 Information web page The Information web page...
Страница 22: ...1F and MP 201SPF are described in 2 7 5 Under SafeCom Server click Broadcast to get a complete list of servers to select from or enter Group name SafeCom server TCP port default is 7500 and the SafeCo...
Страница 23: ...lution so it s a good idea to fill them in User identification controls how users identify themselves at the MFP In the drop down box select an identification method User code Card Card or User code C...
Страница 24: ...rinted in chronological order oldest first If checked this overrules the equivalent user property on the SafeCom G3 server Show newest first lists and prints documents in a last in first out order MFP...
Страница 25: ...t incorrectly 1 Click Get all to retrieve a list of driver names from the SafeCom server 2 Click Apply 3 Select individual driver names on the list and click Remove to remove them 4 To enter a driver...
Страница 26: ...ax is checked in MFP authentication Refer to 2 8 12 Use Address Book to configure Address Book in E mail and Send to Fax Refer to 2 8 13 Use Encryption to configure the maximum length of encryption ke...
Страница 27: ...ute before the new SafeCom Server settings take effect Not waiting may result in a login error at the printer The Device name and Device model are automatically filled in Device location and Contact p...
Страница 28: ...names returned by the SafeCom device If there is no match a question mark is displayed in the document list on the device This way the user is warned that fidelity is in question and the document may...
Страница 29: ...s Make sure to click Apply in the upper right corner when you have made your changes Device name and Device model are automatically filled in Device location and Contact person are important reference...
Страница 30: ...er s jobs are done Drivers safeguards document fidelity in the SafeCom solution When Pull Printing SafeCom compares the name of the printer driver embedded in the print job with the list of driver nam...
Страница 31: ...Com once it has been registered with the SafeCom server 1 Enter the User logon and PIN code of a user with Technician or Administrator rights The user must have a PIN code 2 Click Register The device...
Страница 32: ...on If the printer has a hard disk logging data will be written to the hard disk for best performance When the log file reaches the 1Mb maximum the log file is overwritten with new data 2 7 8 Language...
Страница 33: ...e the Password web page to change the password 2 7 10 Advanced web page Use the Advanced web page to configure parameters required for SafeCom Go Ricoh to authenticate the Nuance DigiDocFlow solution...
Страница 34: ...ed to you 2 Double click the safecom_go_ricoh_xxx exe file 3 Click Next 4 Choose the destination folder Click Next Normally the destination folder is C Program Files SafeCom SafeComG3 device_software...
Страница 35: ...e may be a login error at the printer 2 8 3 Resend configuration If a device added in the SafeCom Administrator is not configured correctly or if the device must be reconfigured to a different server...
Страница 36: ...e printer and will report the MAC address 111badadd111 instead Follow these steps to check and correct the SNMP settings 1 Open the printer s web page by entering its IP address in a web browser 2 Cli...
Страница 37: ...e Settings 7 Tap the Startup Setting tab Tap Priority next to SafeCom Go if SafeCom is not selected under Extended Feature Name 8 Tap Exit and then Exit to leave User tools 2 8 10 Enable copy control...
Страница 38: ...d Send to Fax 2 8 12 sections 9 Click Apply 10 Restart the device On Type C and B devices 1 On the printer press the User Tools button 123 2 On the touch screen tap System Settings and then tap Admini...
Страница 39: ...filled User e mail of the user John Smith with the e mail address js safecom eu will appear as From js safecom eu If the user does not have an e mail address the Default From address is used If this i...
Страница 40: ...he optional text that appears as the subject of the e mail Default body is the optional text that appears in the body of the e mail Address Book buttons are available in the E mail dialog on the servi...
Страница 41: ...n Smith with the e mail address js safecom eu will appear as From js safecom eu Default From address Use if the user does not have an e mail address If this is not configured then no_reply safecom inv...
Страница 42: ...keys1 1 Open the Configuration web page 2 7 3 2 Scroll to the Encryption section at the bottom of the page 3 Asymmetric key max length can be Default 512 1024 or 2048 Symmetric key max length can be D...
Страница 43: ...s ASEQAT exe Note Both SafeCom server and AutoStore MUST be in the same domain3 SafeCom service MUST be started by a user with remote access rights on the AutoStore server The steps below need to be r...
Страница 44: ...low need to be performed on the Ricoh device 1 Increase the Heap Size on the Ricoh device to about 24 MB 2 3 2 Open the Advanced web page 2 7 10 3 Check Enable under External authentication Leave all...
Страница 45: ...the version The version of the SafeCom Go Ricoh software can be determined from the Information web page 1 Open the Information web page 2 7 2 The version can also be seen in the Device properties di...
Страница 46: ...r the printer s address Use of JavaScript Active Scripting must be enabled 2 Click Login and enter Login User Name admin and Login Password by default there is no password and then click Login 3 Click...
Страница 47: ...on on the left menu 4 Under Extended Feature Settings click Install 5 Select Local File and click Browse to locate the Ricoh type specific subfolders ricoh_deploy_files_type_h and select the 080xxx_se...
Страница 48: ...sequences are described in the following Login with card 1 Press the Other Function function button on the device Type B devices press the Printer function button and tap JavaTM Platform This will gi...
Страница 49: ...vices press Printer function button and tap JavaTM Platform This will give you the SafeCom login screen Touch screen to login 2 Tap the screen 3 Tap User code and enter User code on the touch screen T...
Страница 50: ...Pull print Tap Pull Print to access the Document list that allows you to print individual documents Documents are listed chronologically with the newest at the top If Print all at login is checked doc...
Страница 51: ...s Tap Retain if you want the selected documents to remain on the list server after they have been printed Tap Delete to delete the selected documents Tap Info for information about the selected docume...
Страница 52: ...efault To address The From field can be pre filled with User e mail Device name Blank or Default From address See 2 8 11 To enter an email address tap the field enter the address using the touch scree...
Страница 53: ...nclude Orientation Long edge Short edge Sides 1 sided 2 sided Original Mixed Photo Text Attachment PDF TIFF Color mode Color Grayscale B W Resolution dpi 200 300 600 Single file attachment Yes No Job...
Страница 54: ...number The From field can be pre filled with User e mail Device name Blank or Default From address See 2 8 12 Tap To CC and Subject and use the touch screen keypad or the Address Book to the right of...
Страница 55: ...nd use it for easy selection of E mail 3 1 5 and Send to Fax 3 1 6 recipients Address Book support is NOT available on Type B models Tap any Address Book button in E mail or Send to Fax In Find enter...
Страница 56: ...eriod of time To logout actively Tap Logout in the List of icons Use card again if a card reader is connected and you logged in by card 3 1 9 Register card at device There are two ways the user can re...
Страница 57: ...p OK 3 Tap Password and enter Password on the touch screen Tap OK 4 Tap Domain and enter Domain on the touch screen Tap OK The solution can be configured to NOT prompt for the domain 2 8 8 5 Tap Login...
Страница 58: ...3 2 2 Login with card Use card reader 3 2 3 Pull Print Press the start key to start printing all jobs sent to the device 3 2 4 Copy Press the Copy function button and then the Start button to copy th...
Страница 59: ...icoh 4 1 Pull Print 1 Use card reader 2 If there are documents to be printed the data LED starts flashing and the documents are printed 3 User is logged out Note As there is no communication with the...
Страница 60: ...ng you will find useful troubleshoot hints The most common problems reported by end users have been compiled into an online SafeCom Help Desk Assistant available at safecom eu help 5 3 SafeCom Adminis...
Страница 61: ...ted Consult the dealer or an experienced radio TV technician for help CAUTION Changes or modifications not expressly approved by SafeCom a s could void the user s authority to operate this equipment a...
Страница 62: ...ls 12 MFP authentication 24 30 Patent 2 Post track 24 27 30 Print all at login 24 29 Regulatory information 61 Resend Configuration 35 SafeCom Go Ricoh 5 8 15 Printer firmware 6 7 SafeCom Help Desk As...